ICICI Bank Complaints & Reviews

Bad customer service provided.
I am with the bank for the last 10 years and a simple help i requested to update my number received very very bad customer service.

i will close all my accounts with the bank and will suggest others not to open accounts here ever.

the banking industry has advanced significantly, but icici bank is busy targeting new clients instead of serving the existing clients better.

I hold a account in Bangalore region, I had been trying to convert it into salary account, when i called to customer care they informed to meet home branch, when i went to home branch they informed to do it online, but i dont find any link in your portal, now what am i supposed to do? these is going on since 2 months, my company is located in kerala

Since last week, I am getting constant calls from ICICI Bank collection team and the lady by the name, Neha/ Sunita/ Shweta/Kavita has been constantly harassing me mentally. These are the numbers I am getting calls from:
61988314
61988328
61988353
61988330
61988319

And for what? Just because they have found my nos. from internet against their their default customer, whom I dont know.

Now they have gone to the extent of calling me at my work place and defaming my image and harassing my colleagues as well which is not tolerable.
I seek your intervention in this matter and please help me by stopping these calls at the earliest.

Hi Team,

I would like to know my Credit card status its been 2 weeks since i have submitted my documents and sent the ccapp no but i haven't got any revert from your bank yet.
I really don't think this is the right way to deal with your customers. If someone wants to join your banking service and this would be the scenario and service. he/she will never go with such a brand You guys have such a good reputation in the market and such ignorance towards your customers. I didn't even a receive a satisfactory reply from icici bank yet.Even your customer service people are not ready to help.
I just want to ask a question how would someone feel safe in terms of your service that ur bank executive has picked the documents from my place 2 weeks ago and till date i haven't got any confirmation mailer or sms about the same.Anyone can misuse my documents.Do u really think this is the right code to work.

Please help with a satisfactory explanation.

Regards,
Abhishek
[protected]
vj.[protected]@gmail.com

Hi,
I am Sankul KavyaShree.I have my salary account in ICICI Bank.On 14/09/2016 I have been charged 7 times for ATM DEC CHG i.e 28.75*7 for the account number[protected].The transaction statements are
1.ATMDEC CHG/26-08-16/8472/25+ST
2.ATMDEC CHG/26-08-16/8472/25+ST
3.ATMDEC CHG/22-08-16/8472/25+ST
4.ATMDEC CHG/22-08-16/8472/25+ST
5.ATMDEC CHG/22-08-16/8472/25+ST
6.ATMDEC CHG/26-08-16/8472/25+ST
7.ATMDEC CHG/26-08-16/8472/25+ST
Its unfair to charge the customer like this.Give me a valid reason.

Thanks,
Sankul KavyaShree

Plese unblock my account very agent plese

Please send me noc certificate regarding my two wheeler.. With following information
Lan no ltgan[protected]
Location sriganganagar
Name manish munjal
Add ward no 12
Teacher colony
Sadul shahar
Rajasthan
335001
Loan amount 31, 194
Srart date 10dec2006
Compilation date is 10may2008
Principal amount is 1, 733

Repayment mode pdc
Vehicle reg no rj13sb3505
Model bajaj discover 125 cc

My name is binoy surin and its been more than 15 days since i have applied for opening a salary account with icici bank.
My company, nisa has their employees open a salary account with icici bank, a. S rao nagar branch hyderabad branch.
My account number given is[protected].
I was informed that the account would be activated within 4 working days but still not activated
Client number.[protected] (Prasad)
I have registered a complaint at the client. But still now no any updates no activated,
Its been now more than the stipulated time and i am at the end of my patience.

On 30 June 2016 the money was taken out of my account, rs 5 lacs.
No information was provided to me even though I request for what happened to my money.
Finally a receipt was sent to me on 7 September with wrong name and wrong address.
Then I requested that my policy be cancelled since the money was missing for more than 2 months. Now no response from ICICI bank Jaipur.

I have lost my 5 lacs it seems and there has been some banking malpractice.

I want my money back with interest.

I am Ambalal R Ahire,
i am working in Railway department i have a salary account since 4 years in your reputed ICICI bank, but from last couple of months whenever i go there in to bank to solve my queries or sometimes i required for account statement detail at that time they does not answer us properly and behave like irresponsible as well as unknown person. and always used to tell us wait for 30 min upto 1 hour. So, kindly do it immediately action against them and solve the problems of consumer of your bank.

Yours Faithfully,

Customer
Nandurbar

Dear Sir,

I am getting New ATM card, but till date ATM card not active. I called to customer care through Registered mobile number. But even though they are reply kindly call with Registered mobile number. I visited to nearest ICICI BANK but they are not responding.

My account No. [protected]

ATM CARD NO.: [protected]

Contact Number: [protected]

Alternative No. [protected]

Ayyaj Gulab Naikwadi

Kindly resolve problems.

Ayyaj

How can you conveniently block a customers card just because he made frequent online purchases? and if you are really suspicious of fraudulent activity, couldn't you have called on my registered mobile to confirm??! Now the ICICI officials say, since my card is blocked, it cannot be unblocked because "another" card has been given to my father in Guwahati, and i can use only that card! The card will be posted tomorrow by my father because of what happened. But can you imagine the trouble i'm in? Spending 2 days in mumbai with a blocked card for no "legitimate" reason! Please answer!
Name: Vikramjit Barua
Ac/no:[protected]
R.G.Baruah Road, Guwahati, Assam Branch

I had received the ICICI Credit Card Coral HP in JUNE 2015 card number is [protected] and didnt receive the PIN number to use also i never used the card once till now, but bank people imposed the mentainace service cost on my card now it is badly affecting my CIBIL rating. Kindly requesting you people to advise me on this to resolve as soon as possible

I Mr. Jagat singh having ICICI Bank account Number[protected], went to the HDFC bank ATM, located at AIS glass factory, Bawal Distt. Rewari on 24/08/16 at around 1:30PM, reveived message on my registered mobile No:[protected] that Rs 8000 withdrawal from my account but no money came out from ATM, Then immediately in visit ICICI Bawal branch where i got SR No:[protected] for my complaint but after some time i got SMS on my registered number that your transaction was successful that day . then i visited ICICI Rewari branch they provide me new SR Number:[protected] on date 25/8/16 and they your problem will be solved with in 10 days after 10 days i again visited Rewari ICICI branch they extended solution time by 17 days and refused to take my hand written application

Please help me i lost Rs 8000 thousand that was my one month salary

Regards
Jagat Singh
Mob No [protected]

I am holding a credit card of Icici Bank so on 26 Aug I received my statement in that it showing 250/- and 37.50/- charged as auto debit fee and service tax respectively. I called on customer care they said to reverse auto debit fee but denied service tax . As I told them that this has been charged me from my Icici Bank from where I made payment for my credit card . But they denied and told to register complain and now they will not reverse auto debit fee too.
I register complain but that s. Narsima Rao replied me same thing .
I replied with dissatisfaction resolution .

Dear Sir/Ma’am,
I just received Platinum Credit Card on 10/09/2016.
Bearing No. 4375 5139 2883 4002
Name - Vishal Gandhe
My mother name - Kusum Contact No. [protected] / [protected]
But something is wrong from ICICI about credit card.
When I go to check card the .msg comes on ATM screen is incorrect PIN.
So I complaint after huge waiting and call to ICICI. My Service Request No. SR[protected].
I first time used the credit card but face lot of difficulties.
My mind conscious while using this card.
I just want to know about my Platinum Credit Card
I received welcome kit containing the broacher of Platinum Credit Card
Joining fee Rs. 500.
1) Is there joining fee my for my card ?
2) Is there annual charges for my card ?
3) How many fine amount when I miss the payment on date.
4) Is online shopping means EMI available to this card.
5) Any Hidden charges ?
6) How many Service Tax ?
7) The due date for my payment ?
8) On website where I register my mobile alerts ?
When I received call from ICICI about credit card team informed me :
ICICI Platinum Credit Card have following offer just for you :
No joining fee
No Annual Fee
No Service Tax
Please guide me !

Dear reader
Icici customer services provided an offer of provouge watch and voucher with credit card...I have been received credit card but not received the watch and voucher. ..sharing the executive number who come to my office for documentation. ..[protected]

Kindle look this ...
Pls revert with solutions.
[protected]@gmail.com. .[protected]

Dear Sir :

My name is Chirag Sangani staying at Kandivli (West). I have been using ICICI Bank Credit Card since several years and have never defaulted in any payments. I have paid all my dues to ICICI Bank till date, infact as per my calculation submitted to ICICI Bank, I have paid around INR 2000 more than what I have used.

Inspite of the same, ICICI Bank demands an additional INR 93000 (approximately). I asked them to show me the statement showing my usage of the said amount, but they claim that it is bank charges and interest.

The ICICI Bank official by the name Mr. Sushil [Mob. No.: [protected]] calls and talks all sort of bad words. They even send their officials to my residence for recovering the money when I am not home. My elderly father (around 70 years age) is at home, but they are even harassing him and giving mental torture using foul and raw language.

I have already given a written intimation to the bank that do not send anybody to my place as my elderly father usually remains sick and cannot handle pressure.

I have read several such cases against ICICI Bank on your forum and hence lodging my complaint as well.

I earnestly request you to kindly help me in the matter so that such harassment's can be stopped.

Dear ICICI,

With all due respect I want to say that I opened my ICICI salary account in year 2014 and at that time ICICI representative also provided me the Demat account.
Later on I received many calls from ICICI to activate the Demat Account but I didn't do that. After few months I Went to ICICI representative and submitted documents required for closing my Demat account.

But on 29/08/2016, I saw ICICI deducted Rs.575 from my account as "59650799 DP CHGS TILL JUL-16" .

Even when the ICICI representative was proving the Demat account he confirmed that there are no charges and will never be charged in future. This is completely unacceptable.

Please take action on it and refund my amount ASAP.

Waiting for your action.

Regards
Ankita Agarwal
[protected]

Dear sir

Pls let me know the credit card ending digits are XXXX delayed charges details. I have paid 52 Rs. less for which you have penaulty charges rs. 575 approx. How this can happned? Its your responsibility to give reminder call at least.please request my sole my problem and helpful, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,