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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 795

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R
Rupesh Watkar.
from Mumbai, Maharashtra
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Unauthorized credit card charges as they told me card is free of cost

Address:411041

Dear bank, my name is Rupesh .i got credit card from bhandarkar road branch pune 2 month earlier .i got call from your bank that you have been selected for credit card and u r geting 1Lakh credit limit, u just have to send documents to nisha.[protected]@gmail.com mail id .they also promises me to give wouchers worth rupees 3000/- and a welcome gift of 1000/- which will be provouge watch at the time of receiving of credit card .executive name...
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A
Amol Kulat
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Credit card not received

Address:530008

Respected members of icici my credit card has been approved by u but it hasn't received till date...I have call from ur side they told me that it will come 2 days but msg come to me is as follows
"Dear Customer, Credit Card -Fresh for Acct XX3005 sent through Blue Dart Courier, AWB [protected] is returned on 15-JUN-16 due to Consignee Out Of Station. For details, pls call Customer Care."

No call have been received by...
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O
orchid
from Noida, Uttar Pradesh
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Infinite finance charges by the bank

Address:Ghaziabad, Uttar Pradesh, 201016
Website:www.icicibank.com/Instant-Credit-Cards‎

I have a purchase of Rs. 40649.79 and due date 03/05/2016, I have made a payment of Rs. 40500 /- & same received by the bank 26/04/2016.

The difference of the balance payment is only Rs. 149.79.

In next month of billing statement the bank charges an amount of following

Intrest charges : Rs 1160.55

Service Tax : Rs 168 .28

Purchase of the month :Rs 1834.97
br...
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utkarsh92
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown transaction charges from icici bank

My name is utkarsh and maintaining my bank account with icici bank for past 2 years and i have seen the below transaction today. They deducted 1402.85 rs from my account for in october 2015. I have no idea why this has been deducted without informing/notifying me.

My icici bank account number is [protected] date: 01/10/2015

Remarks:bil/[protected]/nchgrs2.50strs0.35 amount: 1402.85
Date: 01/10/2015br...
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S
sachniwas
from Delhi, Delhi
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Unauthorized bank transaction

Address:New Delhi, Delhi, 110009
Website:www.icicibank.com

Respected sir/madam
I sachin kumar holding an savings account in icici bank from past one and half months with account no.[protected] and;
On 1 june, 2016 i deposited 22, 900/-rs in my a/c. This was my college fees that i had to submit within 15 days in my college. But on 2 june, 2016 a fraud happened with me. I went to icici bank atm located at commercial complex mukherjee nagar and tried to withdrawal 1000/- rs from atm...
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R
rohitghorpade
from Mumbai, Maharashtra
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Surname misspelled in bank account.

Address:Mumbai City, Maharashtra, 400057
Website:icici

My name is rohit ghorpade.I am holding savings bank account a/c no.[protected] with icici bank.Eversince i have opened the account bank from the very beginning they have misspelt my surname.The bank employees insist me to open a new account or go for name change procedure.I dont understand when i have not changed my name why should i go for name change procedure.All my documents passport, aadhar card, pan card, driving license etc have my...
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R
RaviNukaraju
from Chennai, Tamil Nadu
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Payback points taken back by icici bank

Address:Chennai, Tamil Nadu, 600119

Myself, Ravi, had been a very in-time credit card payee of ICICI for a very long time. By using my ICICI credit card for some of my transactions I gained around 4700 points.
Due to some problem I had to cancel that card. TO my surprise after cancellation all my payback point that I have earned using that credit card were also take back by the bank.
I was not even informed about this when I opted for the cancellation. Even...
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gyan1008
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card no. 4375 5117 0060 4007-unfair levy of service charge

Address:400051
Website:icicibank.com

The bank has levied auto debit failure charge of rs.250 on 13/06/2016 as it executed auto debit before opening of bank hours on 13/06/2016 with the intention to raise revenue, in an unfair manner. I had provided necessary balance at opening of bank hours on 13/06/2016. The bank should have retried debit or should have executed auto debit at the end of the day. The customer care of the bank refused to reverse the debit....
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P
praula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental torture and harassment from icici bank recovery agents

Address:700091

Dear sir,

I had a credit card ([protected]) 6 years back and i had paid a total of rs 1, 20, 000.00 and onetime payment rs 86, 990. I had the call over the phone with mr. Verma whose is advocate for icici bank and mr. Debajyoti mukherjee area debt manager-urban dsmg-cards. Based on the telecon i had given time for pay before[protected]. And i had paid a onetime payment of rs 86, 990 on[protected] and i was keep chasing...
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R
rajevnaik
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to generate pin for new debit card

Address:495555
Website:icicibank.com

My new atm card is ending with 1556. I have tried to generate its pin online several times but it says grid authorization is disabled. I had visited their branch but they could not help. They told to call customer care only. Once i was able to speak with bank representative and he had even connected to generate pin on phone but call got disconnected.In their website, even after login, there is only 1 link for debit card while several links...
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A
Affykhan01
from Gurgaon, Haryana
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Fraudulent activities of icici agent to sell credit cards

Address:Mumbai City, Maharashtra, 400072
Website:icicibank.com,icicibank.co.in

Fraudulent acts to sell credit cardsThis is Aaftab Alam Khan([protected]) working with IRS, Powai. I already had an ICICI bank credit card. I received a call from your backend office bh some SNEHA... No [protected] and she asked me if i had an icici credit card. After confirming that i had one, she pitched an offer as a perfect con artist, she said that icici bank would like to upgrade my card to a much better one (jetmiles rubyx) and my credit...
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S
Sunil Bohet
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised saving account minimum, balance charges

Address:110040

Sir, i have icici bank saving account.[protected]. From last 4 year. I have no any transaction from last two year.In this year 10.06.2016 i deposit some money rs 15000/-. The bank cut minimum balance charges of rs 7000.00\-without any intimation for last three year charge. Sir this is illegal and fraud by bank. The bank never told me about this charge. And never cut from my balance.. How should be bank do this type of act... And deduct of...
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V
vishi242123
from New Delhi, Delhi
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Cash not dispensed from hdfc bank atm & amount deducted from account

Address:Gurgaon, Haryana, 122003
Website:www.consumercomplaints.in/new_complaint

Hello,

I am yet to get the inr 10, 000 credited back in my account. I tried to withdrew inr 10, 000 on 7-jun-16 at 6:48 pm at hdfc bank atm, the legend apartments, sec-57, gurgaon but the amount was deducted from my account & the cash did not come out of the machine. This is a real harassment. Please expedite & get the inr 10, 000 credited into my account. I am deeply stressed & in depression. Please look into the cctv footages...
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M
MonalisaNayak
from Delhi, Delhi
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Instant personal loan-all fake

Address:560048
Website:loan.icicibank.com/asset-portal/personal-loan/apply-now

In Interent Banking I was informed I am eligible for around 5L personal loan and it will be disbursed in few minutes. As I had an emergency, hoping that ICICI would be able to help me I logged an application for personal LOAN online. I had followed further and have uploaded document further in the online application as it says. But I have not yet received any fund neither the customer representative have provided any satisfying answer.br...
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F
foil
from Bhanpura, Madhya Pradesh
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Deficiency, harassment, red tapism in services.

Address:Indore, Madhya Pradesh, 452001

A/c no . *********80 and ***********6

Sir

Warm greetings.

1.Conversion of minor's saving account into major one not done:

A/C no **********80 is minor saving a/c of my son Ayush Agrawal u/g me ( Vijay Agrawal ) which is freezed . I applied for defreezing & upgrading it to major one as my son ayush agrawal became major one, necessary formalities done at Ratlam Kothi Br, Indore...
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M
manojshan23
from Chennai, Tamil Nadu
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Pre-closure charges levied to my loan ac lpbng00029333712

Address:560078
Website:www.icicibank.com

I have got the personal loan sanctioned from icici bank in the month of september 2014 and before getting the loan sanctioned i was explained by a icici representative dayanand that there would not be any pre-closure charges but when i got the loan sanctioned, in the loan agreement pre-closure charges was applicable by seeing that information i have immediately raised this concern to icici bank with below statement but nobody dared to respond...
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Ajay Ginglani
from Mumbai, Maharashtra
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Cash transaction charges without any information

Address:New Delhi, Delhi, 110058
Website:Www.icicibank.com

My name is Ajay Ginglani, having a salary account with ICICI bank from last 15 years SB AC[protected]. Apart from this saving account I am also enjoying the services of ICICI bank credit card and personal loan and really appreciate the services of your bank.

In the month of Feb and March 2016 i have deposited some cash in my bank account and today on 14th June 2016 I got to know that my bank account has been debited twice...
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Sudhir Chaturvedi
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against employees in sector 18 gurgaon, haryana branch

Address:Gurgaon, Haryana

Hi

I am writing this mail with great disappointment and to complain about 2 of the employee's of sector 18 branch, gurgaon haryana.
My account no. Is[protected], name - sudhir chaturvedi.
The reason behind my complaint is the service i received.
Today i visited my home branch which is sector 18, gurgaon, haryana. The reason of my visit was to get a new pass book issued due to some reason. I met with ravinder...
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shantaram nasre
from Dahanu, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecs request for icici bank home loan lb4993

Address:Nagpur, Maharashtra, 440030

Dear sir,
Please refer my previous mail on std.6/5/2016 in view of emi of rs.14544/- as was on due 10th may.
In this regards, i have been already paid total payment of rs-55930/- on dtd.6/5/2016 against loan a/c no. Lbnag[protected] & closed home loan account.
In this total amt. All balance top ups were covered such as-
10/05/2016. — rs 14544/-
10/06/2016 — rs 14544/-
10/07/2016. — rs 14544/-br...
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Suchith1989
from Delhi, Delhi
Dec 31, 2021
This thread was updated on Dec 31, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispatched credit card not delivered

Address:560037

Dear sir, i had applied for icici bank credit card about a month ago. Firstly, i received a call for the confirmation of my address for my credit card to be dispatched. Then on 4th june'16, i got a message from icici bank saying that dear customer, your icici bank credit card has been sent through blue dart courier, awb [protected] on your registered mailing address. And i got pin number in connect india courier in house address. Then suddenly...
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