Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 18, 2024
Complaints 23610
Resolved
14237
Unresolved
9373
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 797

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Rangareddy, Andhra Pradesh, 500018

Dear team,

My account number is[protected] from the hyderabad dlf branch. I'm writing you this as i have faced legal issues with a cheque bounce case.

Every 2nd of month, i. Pay rs 8799/- towards bussan financ. I checked my account status on 1st june and there were 9300 in my account. Expecting that it is enough for the emi payment i did not add any more. Please explain me why is 1299 deducted on june 2nd?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Barath Kumar
Report
Copy

Credit cards wrong informations

Address:600099

Hi i am barath kumar, i purchased credit card from your bank but i am not satisfied with your service and i have requested you in online... But i have not received any call from you yet... While purchasing the card they have provided wrong information for the customer satisfaction... The criteria's they provided are namely...
No purchase charge
No service charge...
And they have deducted extra charges...
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjib Kr Baishya
from Mumbai, Maharashtra
Report
Copy

Nfs cash wdl

Address:Sonitpur, Assam, 784001

Amount deducted by icici bank with out my knowledge, on my statement i saw about 6000 nfs cash wd, i was shocked, so today i go to the Tezpur icici bank, but i found there is no any responsibility for customer, i told them about the transaction is not done by me, also i want to know the place of the atm where i withrowal the money, but they directly denied to take a complaint and also not agree to help me. From our company 600 people have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
batra1
from Jalandhar, Punjab
Report
Copy

Card is not working on online transactions

Address:Jalandhar, Punjab
Website:icici.co.in

I have entered a wrong code 3 times on my online transaction now my card is working through ATM but not on online transations. customer care are not helping they just cut the phone by saying your card is activated but i am not able to operate online transactions.i do visit icici branch also they said your card is activated you need to call customer care but i am unable to operate online.resolve my issue as early as possible .
Thank!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mathura, Uttar Pradesh, +91
Website:www.icicibank.com

Dear sir/mam,

Customer care did not response & not provide any service request no.
My complaint is, my wife account open by mr. Vikas in icici bank mathura (Women account) & told to me it's 0 balance after 12 month but now many time minium charges to deduct from your side & now told to me that maintenance at least 10k per month. As per rbi norms no penalty for minium balance.
O please resolve or i will close...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110015

The amount of ₹10, 590 (in total) in Dec, 2015 has been deducted from my current account without pre-information. We have no acknowledgement with us regarding the same. The manager of Kirti Nagar branch has denied to help and when we went there to talk to him, he ran away outside the bank saying its not my responsibility on around 25th Feb 2016. Please take our concern further and resolve the issue. Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Deepak Jagasia
from Gurgaon, Haryana
Report
Copy

Credit card

Address:Mumbai City, Maharashtra, 400082
Website:Consumecomplaits.in

I got a call from icici credit card person "amir". He briefed me about the offers which are provided by icici credit card. His mobile no is[protected]. I liked the offer provided by icici bank so i applied for the same on 25/04/2016. Till date i haven't received my credit card. The authorised person is not receiving the call. T he application no is "w[protected]". Please solve the issue as soon as possible or impose strict actions on...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sagar saraf
from Gwalior, Madhya Pradesh
Report
Copy

Unblock icici debit card icici bank

Address:Udaipur, Rajasthan, 07534

Please unblock my debit card

SANJAY SONI
[protected]

Contact no.
[protected]
[protected]

Please unblock my card the home branch of this Account is ICICI Bank Bhind Madhya Pradesh
It's been about 3-4 year Since my debit card is blocked
now due to the emergency issue the card has to be unblocked.
For any further formalities you can contact
to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kesavulu Naidu V
from Mumbai, Maharashtra
Report
Copy

Icici bank charging late payment fee on credit card for wrong reason

Address:560085

I have paid the last month credit card bill rs. 5936 on 13.05.2016 by
Neft as it was mentioned in the bill.
In this month bill you have charged me 500 as late payment fee and
Ervice tax of rs. 72.50.

I have paid the last month bill as per the due date 13.05.2016.

The payment received in the present month statement is also 13.05.2016.

Kindly do the needful to reverse the same.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
raghavendrajv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici gift card balance check

Website:inrprepaid.icicibank.com/customer/login.jsp

I received gift card for my wedding. I want to check balance of it online After many attempts I registered my userid in self care page, it was successful but I am not able to login or check balance. Getting page can't display. I tried with forgot password it is showing error on invalid card status. I have not used the card still. Please help in checking my balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Archisman Sahoo
from Kolkata, West Bengal
Report
Copy

Charged me ATM decline charges 5 times without my knowledge

Address:Bangalore, Karnataka
Website:www.icicibank.com

I have been charged Rs 142.50 (28.5*5) for atm decline charges and have not been even informed or warned about it in any way. I feel chated with for being charged with something which is not even my fault. Please return my money back and atleast inform before charing money even once so that we can stop using that atm to prevent such charges being charged.
My account number[protected]
Name - Archisman Sahoo
Icici bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Tayal
from Bhopal, Madhya Pradesh
Report
Copy

Wrongly deducted amount of rs.3000 (on dated 04/06/2016)

Address:123029
Website:icicibank

Dear sir/madam,

This is rajesh kumar, holding an icici saving bank account :


Account number:[protected]
Ifsc code: icic0002195
Branch: mohindergarh branch
State:haryana


My complaint is related to the minimum account balance charges,
That bank has debited from my account without any communication in this regard.

I was told during the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parvinder10
from Mumbai, Maharashtra
Report
Copy

Worst services given by icici card customer care

Address:Mumbai City, Maharashtra, 110015

Hi,
My name is Parvinder Singh holding a card with ICICI and It is worst experience with customer care. I called up and talk to vikasini, Jyotsana, Mobina & Chaitanya regarding my interest charges to be reversed as I didn't received statements on my registered email address. They insure me that it will be reversed within 2 working days. I called up today at 12 noon to check it however the IVR says that due to high call volume, we...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
Address:400021
Website:www.icicibank.com

I am having a saving account with ICICI Bank Limited vide account number[protected] at 215, Free Press House, Nariman Point, Mumbai 400021 your branch and the ATM cum Debit Card number issued by is [protected], which is linked with the above my bank account.

I would like to bring to your notice about the non-cooperation of the bank (ICICI Bank) and the police on my complain of fraud transactions (worth Rs. 48, 000...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:New Delhi, Delhi, 110030

Respected sir, this is to inform that the i think important matter icici bnak your high India is high interest rate 15% other so many bank very low interest rate more than 11.49 % personal loan but your bank high rate interest 15% high processing charge other bank 0.1 % your bank 1% security charges Rs 6120 over R .B .I RULES OUT i have refuse high interest rate o b c bank 13 % interest rate in Delhi all over India branches .then problems...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anandbhardwaj
from New Delhi, Delhi
Report
Copy

Not receiving noc letter

Address:New Delhi, Delhi, 110077

My loan no. Is ladel [protected]. My lian is clear but didn't recived my noc letter in return got a msg that no one lives at given add you shifted to other pkace bull. We are living at same place for a whole life. My wife is house wife and daughter in law too. Very unappropirate service from your side. If you cant even send a noc certificate you should have told us at the time of loan we would have gone to other bank. Never seen such...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:New Delhi, Delhi, 110062
Website:www.icicibank.com

Dear sir/madam,

This is mohit kumar srivastava, holding an icici saving bank account :


Account number:[protected]
Ifsc code: icic0001823
Branch: shivalik branch
State: new delhi


My complaint is related to the minimum account balance charges,
That bank has debited from my account without any communication in this regard.

I was told...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Supraja A
Report
Copy

Deduction of smab & stax charges

Address:500062
Website:www.icicibank.com

Hi, i am having icici account from last 4 years and my account number is.
I was just checking my bank statement, my account has been debited of rs.515.25 twice for smab chgs feb16+stax65.25 and smab chgs mar16+stax65.25 charges.
I don't have any kind of information about this from icici.
This is the second time they are doing with me.
Kindly take my request and do the needful to get my money back. Thank you in...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
va_1973
from Mumbai, Maharashtra
Report
Copy

Improper processing of clearing cheque

Address:New Delhi, Delhi, 110022

I take this opportunity to share my experience at icici bank, green park new delhi. The bank officials were indifferent, arrogant and irresponsive to customer services. I as a third party had deposited sbi meerut cheque no 341050 on 25 may 16 at icici bank, green park, new delhi - for rs 125000 in icici account no[protected] of mr prakhar goel. The money has been debited from sbi account of mr vinod kumar (Person who issued the cheque)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saxenasagar
from Delhi, Delhi
Report
Copy

ECS Debit on forged signature

Address:201005

This is with reference to my SB A/C No. maintained at ICICI Bank's Shalimar Garden Sahibabad, Ghaziabad Branch.

I would like to bring to your notice that on 7th April 2016, my savings account account got debited by Rs.11952/- to Club Mahindra.

I did not gave any ECS instruction to my bank with regard to this transaction. When I approached the branch I was told that this as per my ECS instructions. When I asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy