ICICI Bank Complaints & Reviews

On 16th july i got a call for new icici bank credit card on my mobile number [protected], i checked my records and i already have an icici bank credit card of hp coral, which is lifetime free and good for me,
Please dont send the new card as it is with annual charges fee and i was telling the same to your customer care and they were telling me all offers which are not of my interest and the present running card is in good work, the additional new card if sent will be rejected. from 16th july when i call the same customer care donot reply at all and hence this complain.

I checked my records and i already have an icici bank credit card of hp coral, which is lifetime free and good for me,

I dont want the new credit card as phoned to me on 16ht july on my phone [protected]... by your customer care.

Again it is requested that, please dont send the new card as it is with annual charges fee and i was telling the same to your customer care and they were telling me all offers which are not of my interest and the present running card is in good work, the additional new card if sent will be rejected. from 16th july when i call the same customer care donot reply at all and hence this complain.

Hi,

I am having bank account in icici r. N. Mukherjee road, kolkata branch from last 7 years and my account no. Is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by smab chgs apr16+s tax67.50 totalling 517.50

I don't have any mail informing about this mab charges. I have no information from icici. No call, no mail and no msg. Now that i
Understand that icici bank has not informed me about change of balance system and if charges deducted are not credited back to my account then i will be left with no other option but to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.

Thanks & regards

Kuntal dey

Kindly look into this as i transfrd 10, 000 rs to icici bank through my other bank account to open an account in your bank to get instant account no.Instead of getting account number the page showes me "your request cannot be proceed now please try later" the amount was already deducted from my other account. One person from your bank his name is vineet jain (Prashant vihar branch) confirm there is no transaction from my side has been done.

Transfered amount to get instant acc no. 10000 rs

Date of transfer 6 july 2016 around 5 pm

Sbi bank confirmed me that transaction was successful and processed

Transaction id : ig0chijkm0

Mobile no. [protected]

Mudit bahuguna

It is observed the above said account is still freezed. Hence I can't with draw money using ATM card or by cheque.Repeated complaints have been given to the branch where my a/c is opened. Still my account is not working.
Pl take neccessary action.


M/S LEELAMMA ROY

Customer care associative not provided correct information. I made transaction on dated 7th july 2016. I got debit for this transaction but. Transaction is till not happened at all. Could you please tell what happened about this transaction. Transaction details.
Amount is rs.3995.82 axis bank payment.

I had called your customer care many times but they didn't give me satisfied answers. Thank you.

I had upgraded my icici debit card to coral cord and in this card there is offer of buy 1 get 1 ticket free. when i am going to apply this offer every time there is occuring a errror message tha try again after 2 hours and whn i try again after 2 hours it didnt work. its so frustating for me. and i cant expect this tyoe of bank do these type of things.

My name is umesh. i have icici bank a/c. its second time that icici bank deduct amount as smab charge without any information. and a major think is that you can not talk in customer care no. because don't have any no. to talk regarding that. big brand but zero in service. i am a serried person. it's my weakness to continue with icici bank because its my sellery account.
And icici bank ivr system asking for card no. and atm pin. how is safe???

My name is sudhapanchabikesan. i made a imps transaction on 11th july 2016. try to do 2 times both transactions shows as error as failed, but amount is debited from my account but not even credited to the beneficiary account. i talk to customer care executive up-to today. more than 5 executive, each one telling different version of response however i ask them to take as a complaint/ request and send me the id for further escalation or otherwise connect to your higher officials, but they simply says we will do at the earliest.
I took the loan form same icici bank and 11th is my due date and it auto debited from my account, because of the above issue i can't to do it in right date. if the same kind of justification as a customer saying to the bank, bank will accept or wavier the penalty.
Date of incident - 11th july 2016
Account no[protected]
Transaction id[protected]
Transaction id[protected]
I request to the bank to credit back the amount to my account. and my sincere request to bank to tell the exact issue explain to the customer and time duration for resolving the same.

Hello sir,
Myself account holder of m/s icici bank ltd jodhpur branch pl no 10, 11 refugee colony (sindhi colony)
Jodhpur -342003, a/c no[protected].
From my account debit card transaction has made on dated 11 july2016. which was totally fake/rubbish on
11july2016
The transaction has made 6 time in a day on 11/7 2016 (future transaction date). the amount debit from
Account rs 9900
To (vin/one 97 c), rs 9900 to (iin /paytm m), rs 4800 to (vin/sbi bud), rs 2000 to (iin/icici p), rs 4700 to
Iin/mobikwi & rs 4000 to iin mobikwi. (all the transction has made in morning 05:20 to 05:22)
Now the balance is rs 378. now funny situation has created that the transaction shown
In mini statement of above are different from the notification received in the assigned
Mobile message mo no ([protected]) which are as cited below:-
1. rs 9900 on 11 july info. iin*paytm mobil net balance after transction - rs 15, 878.01
2. rs 4700 on 11 july info. iin*mobilkwik net balance after trancstion - rs 4378.01
3. rs 4000 on 11 july info. iin *mobilwik net balance after transction rs 378.
4 rs 9900 on 11 july info iin vin* one97 commun net balance after transction rs 25778.01
5 rs 4800 on 11july info vin*sbi buddy. b net avaliable balance after transction rs 11078.01
From the mini statement is showing net balance rs 378 and net balance shown by the mobile noti缴꺅cation rs
11078.01
How it could be possible that the transcation is decrease from higher side to rs 378 and again the transaction
Made from minimum amount without credit the account with 5 digit amount.
I have attached the snap shot of mini statement for your reference and necessary action and protect the
Customer to clear the illusion of fake transaction.
Myself is suffering from loss of rs 35300 from account and iam totally helpless.
Myself is stuck up and suffered from the mental harassment and not able full缴꺅ll and feed basic needs of my
Family and borrow the money rs 15000 from colleague to fed my stuff.
Address:-
Mayank mathur, plot no19, shakti clony street no-2, ratanada jodhpur -342001
Tele phone - [protected], [protected]
Thanks & regards,
Mayank mathur
Contact information
Company: 6 times, fraud transction from
My icici bank account no-
[protected]mayank mathur)
Jodhpur
Jodhpur district
Rajasthan

I am really frustrated with your icici banking service.
I have deposited a foreign cheque in my account (before deposting i have asked bank staff whether cheque would be valid since there is mis-match with the name and they told me it will not be a problem), due to name mis-match with the cheque and account name, i received sms saying that cheque is returned through a quadpro courier to alwal branch, i went to alwal branch twice to collect my cheque but bank staff including manager (vamshi), sales person (srikanth) and malathi (banking officer) told me that no courier has been delivered at this branch and i was told to go to my base branch in secunderabad when i went to my base branch to find out if my cheque is available there but unfortunately it was not there, so i went financial district branch since i have deposited the cheque there but even they do not have any cheque with them.
In between i tried to speak customer care, but
They gave a common answer to visit alwal branch.
When i see online for status of courier it shows that it has been deliver to branch.
Awb - icici[protected].
Where is my cheque?

Please help me.

A/c no :[protected].
Email id: venu. [protected]@gmail.com
Mobile : [protected].

Dear concern


I was working with icici bank, Now for some reason I want the releaving letter, please provide me the same. Below are the details :-


Name : Rajeev Dhadwal

Ecode : 801470

Date of joining : 08/08/2005

Date of leaving : 08/01/2008

Dear sir
I was having flexicash account #[protected] and overdue was there then on 02/02/2015 all dues cleared and account closed but in civil its still showing due and not updated any status
If i approach customer care telling go to branch if i go branch we can't do anything call customer care, nobody is giving clarity.
And i am having noc and account statement also given by bank
Pl do the needful and update in cibil

I have an account since 2011 when i was a student, and very few times i maintained balance above 10000 in this but i was never charged any mab charges.
This months i was charged 2000 as mab charges. i had no information of maintaining 10000 minimum account balance neither i was informed by the bank by any mean email/message.

Account number[protected]

Please help or close my account as its completely fraud with customer.

Dear team,

I am a account holder of icici bank ltd since 2010. i found that there was some smab charges occurred in my saving account.

Account no[protected]
Name : naushad khan

Prior to this bank never charge any amount.

Kindly check it and revert back to me and refund the money as soon as possible otherwise i will close this account.

Warm regards
Naushad
[protected]@rediffmail.com

Respected sir,
Icici bank credit card division.
Sir,
This is to inform you that my credit card no-[protected] is active since 8 years. on the arrival of bill of june month, i deposited the cheque no-294774 drawn on canara bank for rs.4480/- in your mahanagar branch lucknow. due to the fault of canara bank the cheque was returned and the reason mentioned was "cheque allready paid", the sms send by bank, so i deposited the new cheque no-294775 for rs.4480/- which was dabited from my a/c on 7th july 2016 but your bank many times re-presented cheque no-294774 again dua to which cheque was returned. the bank has imposed cheque return charges many times., which should not be imposed as the fault was not mine. as per rbi guideline cheque returned technical reason so not any charges recover to party a/c. and not any response to your customer care center
So i request you to kindly reverse the cheque returned charges against cheque no-294774 imposed on my credit card a/c.
Thanking you,
Your's faithfully

Raghubeer singh negi
5/654, vikas nagar
Lucknow-226022.
Mobile no-[protected].
So i

Hi,

I am having bank account in icici branch from last 8 years and my account no. Is[protected]
My contact number is : [protected]

I was just checking my bank statement and got the shock because my account has been debited by smab charges apr16+stax 67.50 total deduction 517.50 rs.

I don't have any mail informing about this smab charges. I have no information from icici. No call, no mail and no msg. Now that i
Understand that icici bank has not informed me about change of balance system and if charges deducted are not credited back to my account then i will be left with no other option but to take this matter to higher authorities.

Thankswith regards
Arvan yadav
[protected]

My accont number is:[protected]. they have debited 500 rupees from my account with smab chgs apr16+stax65.22 on 13th july, 2016, without any intimation. kindly look into this matter and initiate a refund process.

Bank address: icici branch, sec 17c s. c. o - 127/128 chandigarh ifsc code: icic0006591

Kindly contact me either on [protected]@gmail.com

I am having saving account with icici bank from 2006. I received call from icici tele caller saying that card is going to expire, which was true and verified details. Immediately after verifying details my account was debited with fraud transactions. Total amount 7950 inr. While debiting this transaction there was no otp sent to my registered mobile id. This is clear cheating done by the telecaller may be belonging to icici or the fraud. But yes now a days i also got information that with icici there are lot many cases. Guys, take care while dealing with this bank tele callers. Also i request icici to handle this as the money is not used by me, i assume that you will take appropriate action.

Here, while taking with personal banker in branch they are informing that there are less chances that this will get resolved because tracking is difficult where as customer care executive on phone are saying that this could be traced. Whatever, please icici responsible revert on this matter.

Dear sir,
The bank has made a limit against registry of land in the name of brijpal s/o dharam singh village muana, tehsil safidon, distt. Jind for rs. 3660600/-.
The registry of land is being done on 24th june, 2016 and they said that the instalment will be released till 30th june, 2016. Till date thay are misleading me and demanding a commission of 4 to 10 percent. I have an urgent need of money but they are nither releasing the money nor they are deniying. I am suffering due to manager that he is not in the seat as and when i was called by the bank. I request to you to look into the matter and help me. With regards..

Brijpal
Contact no. [protected], [protected]

I was approached by m/s soni realtors private limited, sector-44, gurgaon through their employee/ representative with the proposal of selling to me a plot in the soni palm city, karnal, a project run by m/s soni realtors private limited, as was claimed by him. this representative of the builder had collected from me the requisite documents on behalf of builder, which he claimed were mandatory for applying for the loan from any of the nationalized/ public/ private sector banks. the ioan was finally sanctioned by the icici bank ltd. and the loan amount disbursed to m/s soni realtors private limited, sector-44, gurgaon by the bank. it is pertinent to mention that no one from icici bank either contacted me or the co-applicant during this entire process. i think it was by design that i was kept in dark during this entire process, in spite of my best efforts to ascertain the facts. the bank never made the things transparent to me, to the extent that they have not even disclosed till date, the branch of the icici bank limited that approved, sanctioned and disbursed loan and; mortgaged the said property. the builder on the other hand has not handed over to me any of the documents concerning to the said property. as my repeated requests for the site visit had evoked no response from the builder, therefore i visited the said location of the plot at karnal to have a look at the said property myself. i have not been able to locate my plot at the given address. this is a glaring example of malpractices done by builders and developers to dupe the buyers of their hard earned money in collusion with the banks. this also gives an impression that there was an implicit understanding in this case between some of the bank employees of icici bank limited and the builder to fund the latter at the cost of the icici customer, as no effort was taken by the bank even to verify the originality, correctness and authenticity of the documents submitted to them. here the document being referred to is the facility agreement, which the only document forwarded to me by the bank. serious anomalies noticed with respect to correctness and authenticity of the document have already been conveyed to icici bank limited. authenticity, correctness and originality of other documents submitted to the bank by builder and his representative are therefore not beyond doubt. to my opinion, deceptive and unethical conduct of the builder and bank calls for sternest legal action. further, this case needs to be highlighted adequately in public domain to save the probable investors from getting duped of their hard earned money due to the unholy nexus between the icici bank limited and m/s soni realtors private limited.in view of the above, it is requested that icici bank limited may be instructed to hand me over the photocopy of the documents including the tripartite agreement concerning the said land for verification by my ca and the lawyer. further, the said property has been mortgaged by the icici bank limited, which means that the bank had checked and verified the aforementioned property before disbursement of the home loan, it is therefore requested that the icici bank limited may be instructed to forward me the following details:-


(i) details, address and contact no. of the icici bank ltd which dispersed the loan.

(ii) modus operandi/ process /sop being followed by the icici bank limited for verification of land/plots before disbursement of the home loans.

(iii) details of the land verification done by the icici bank along with the date.

(iv) details of the land including its location and related documents.

(v) original title deed obtained from the owner and also the confirmation that the same has been examined in detail by the bank.

(vi) confirmation from the bank that the property is in the seller’s name. this is to validate that the seller has a right over the property.

(vii) is it a joint venture development?

(viii) name, address proof, specimen signatures and contact details of the land owner in the bank records.
(ix) endorsement from the icici bank limited confirming that the land is free from tenancy claims and does not have any legal dues.

(x) layout plan to verify whether the layout has been approved by the city development corporation and the local body.
(xi) plot nos.in south/east/west/north, land area i. e. length, breadth and diagonals mentioned in the sale deed.
(xii) tax receipts for taxes paid by the owner of the plot of land if held with the bank.
(xii) confirmation from icici bank limited that none of the documents connected with the said property submitted/ held by them are forged.