Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 3, 2024
Complaints 23617
Resolved
14252
Unresolved
9365
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
552

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 796

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sudhir Chaturvedi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against employees in sector 18 gurgaon, haryana branch

Address:Gurgaon, Haryana

Hi

I am writing this mail with great disappointment and to complain about 2 of the employee's of sector 18 branch, gurgaon haryana.
My account no. Is[protected], name - sudhir chaturvedi.
The reason behind my complaint is the service i received.
Today i visited my home branch which is sector 18, gurgaon, haryana. The reason of my visit was to get a new pass book issued due to some reason. I met with ravinder...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
shantaram nasre
from Dahanu, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecs request for icici bank home loan lb4993

Address:Nagpur, Maharashtra, 440030

Dear sir,
Please refer my previous mail on std.6/5/2016 in view of emi of rs.14544/- as was on due 10th may.
In this regards, i have been already paid total payment of rs-55930/- on dtd.6/5/2016 against loan a/c no. Lbnag[protected] & closed home loan account.
In this total amt. All balance top ups were covered such as-
10/05/2016. — rs 14544/-
10/06/2016 — rs 14544/-
10/07/2016. — rs 14544/-br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Suchith1989
from Delhi, Delhi
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispatched credit card not delivered

Address:560037

Dear sir, i had applied for icici bank credit card about a month ago. Firstly, i received a call for the confirmation of my address for my credit card to be dispatched. Then on 4th june'16, i got a message from icici bank saying that dear customer, your icici bank credit card has been sent through blue dart courier, awb [protected] on your registered mailing address. And i got pin number in connect india courier in house address. Then suddenly...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shiek2803
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints regarding icici gift card

Address:Chennai, Tamil Nadu, 600020
Website:www.icicibank.com

Hi

I account holder of[protected] have bought gift card from ICICI Bank (Adyar Branch) on August 2014.The Gift card number is [protected]. I deposited 6000 rupees in my account and it was transferred to the Gift card. The card was issued to me from my account. And it was destined to be used by Shiek Mohammed. However after I handed over the card to him I came to know from him that the card didn’t work. Wherever...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gourav Nagpal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan account mismanagement and poor coordination

Address:New Delhi, Delhi

To
Loan branch manager.
Acc no. Lbdel[protected]
Application no. [protected]

I gourav nagpal had an account in icici bank since over 2 years now. Few months back we decided to bought new property in anand vihar area. First of all we would like to tell that we are taking loan for the first time in our life, so we are totally new to this.
We came across that icici will give the best services and good...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shrey4frnds
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payback points

Address:Vadodara, Gujarat, 390021
Website:Icicibank.com

Icici bank is committing 1000 payback points on successful 2 transaction via payback gateway with corel debit card i am eligible for that but from last 1 month they are just giving next date but not crediting points in my account.
According to criteria if i will do 2 transaction within 1 month via payback gateway according to promotion i must have be given 1000 points in my payback account by icici bank so i did transaction in January...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hanumareddy Malapati
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home loan closure

Address:Hyderabad, Andhra Pradesh, 500072

Dear sir/madam,
I had availed home loan from icici bank, hyderabad on october 26, 2006
And the amount financed was rs.9, 29, 457. And the home loan account
No:lbhyd[protected]. Sr[protected].
When i requested for prepayment statement on may 26, 2016, the bank
Provided the prepayment of my principal o/s is rs.8, 16, 378 and
Prepayment charges @ 2.29 % at o/s principal is rs.18, 695. After payingbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pandu rangarao
from Hyderabad, Telangana
Report
Copy

Unable to close the loan amount

Address:Hyderabad, Andhra Pradesh, 500072

I have taken bike lon from ur bank . I was failed to pay the instalment amount of 23000.00 . But I went to icici head office which located at gachibowli hyderabad . They informed me pay 86000.00 I told that I cont pay that much amount . So pls help me to pay the principal amount without any charges. Bike num is AP 26 R 0504.
Contact num [protected]
Name . Ch.pandu ranga rao...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
comp7
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About settlement

Address:600094

Hi ICICI care, this refers to the settlement ref. No. Cc/1507/0257150...for the card no. [protected]...

The settlement dates on the mail were as follows:
14-7-15: 12200
7-8-15: 6200
7-9-15: 6200
7-10-15: 6200
7-11-15: 6200
Total 37000

But I paid as follows after agreeing with the settlement exec
2-8-15: 10000
13-8-15: 16000 (chq 175614 bounce)br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rcpatra0259
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque dropped at dropbox not traceable.

Address:Khordha, Odisha, 751018

Dear sir;

I have been using your credit card for last 10 years never be a defaulter or paid any penalty for delayed payment. I have been paying through chequby dropping in your drop box at branch or atm place.

This month before 7th june-16 my dues to be paid rs 7037/- (Rupees seven thousand thirty seven only). I dropped a cheque in atm room drop box in your cuttack road branch, bhubaneswar which i have been using...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aayush.Arora
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lien on my account

Address:Gurgaon, Haryana, 122017

I have a salaried account with icici bank for past year almost and never had a problem. Today, i logged in and I see lien on my account for credit card which I have never got and used. I went to branch for that and they told me that I had a card in 2014 which actually I never did. Some of my details are matching with some one else who has used it and here I am with lien on my account with no money to be used for some one which was never offered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suminksudhi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of credit

Address:560068

I had made a transaction for flight booking via indigo app on 6th june 16 amount paid was 3855 inr the amount got debited from my account but there was issue with the booking and I had to rebook the ticket.

The same day the customer representative of indigo told me the amount will be credited back to my account within 7 working days.

I got a message from indigo that amount is refunded as of 8th Jun 16 with a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nupursahu
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card charges issue

Address:New Delhi, Delhi, 110025

This is nupur sahu from lajpat nagar, new delhi.
My issue is that i had issued credit card in the month of april and the issuer who has been given me the information about all the charges i. E. Yearly basis which would be rs. 250 per year. But i got deduction two times (2 times) from my account which is completely inappropriate. I had tried multiple times to its customer care number but not get proper solution.
This is my humble...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SHEIKH AZHARUDDIN
from Kolkata, West Bengal
Report
Copy

Credit application rejected multiple times

Address:700102
Website:ICICI

Over last 2 years I have received several calls that i am eligible for credit card.
I have applied 5/6 times for credit card but every time they said your application is rejected due to CIBIL score. However recently HDFC bank gave me credit card without any issue.

Also note that I have a salary account with ICICI for more than 2.5 years.

I believe they are using documents for some other fraud works. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hanumareddy Malapati
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home loan preclosure

Address:Bangalore, Karnataka, 560100

Dear Sir/Madam,

I had availed home loan from ICICI Bank, Hyderabad on October 26, 2006 and the amount Financed was Rs.9, 29, 457.And the Home Loan Account No:LBHYD[protected].
When I requested for Prepayment statement on May 26, 2016, The Bank provided the prepayment of my Principal O/S is Rs.8, 16, 378 and prepayment charges @ 2.29 % at O/S Principal is Rs.18, 695.
After paying 10 years EMI around 10 Lacs the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
U
ulindala.Raja Reddy
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Doubt about money multiplier bond-0190-mmb

Address:Mumbai City, Maharashtra
Website:ICICI

I have taken above bond on my son"s name when he was minor. Now he is major. Whether he will get maturity amount or on the name of guardian as bond holder& small change in minors name (He became major now). What is the procedure to correct it. Whose pancard has to be incorporated. They are asking for 15g as it is going to mature shortly. Kindly guide us....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anu22me
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debiting amount for insurance without my application

Address:Bangalore, Karnataka, 560018
Website:icicibank.com

Subject: Debiting of Rs. 330/- from my account towards PMJJY without my knowledge.

Reference: My wealth account savings number[protected]

I wish to bring to your notice that Rs. 330/- has been debited from ICICI account last year and this year without my knowledge towards Prime minister Jeevan jyothy yojna-PMJJY when i have not even applied for the same.
I understand from customer care of ICICI that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
mocha singh Khundrakpam
from Kolkata, West Bengal
Report
Copy

Amt. deducted from my account without any information

Address:Kolkata, West Bengal, 700029
Website:www.icicibank.com

Dear sir/medam,
Please refund my money to my account (Rs.345). I am not related to mm

View transaction details
Transaction details

Reference id[protected]
Transaction typebill payments/shopping mall
Debit account[protected]
Transaction date (Dd/mm/yyyy) 08/06/2016
Transaction amountinr 300.00 (With 45 tax)
Remarks$*chrg_amt=45$*mm annual fee may16-apr17
Transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
hamitesh
from Pune, Maharashtra
Report
Copy

Harassment by icici bank

Address:411041
Website:www.icicibank.com

1. I write this complaint at the last resort after facing a lot of harassment from you employees at various levels.
2. This is with reference to my Savings Bank Account No[protected], with an online linked FD opened with Singhad Road Branch, Pune wherein online it showed me that I could have an credit card linked to that account.
3. After opening the FD, I inquired the same from your Customer Care who told me that an insta...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rajpothganti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fees and charges

Address:New Delhi, Delhi, 11085

Hi
Ac#[protected]
Card#[protected]
Pl#lpdel[protected]
I withdraw cash for rs 2000.00 using my icici visa debit card, from bank of baroda atm. However i didnt get the cash, and amount was debited from my account. The issue ws raised. But, my pl emi from icici bank was pending. Because the issue was not resolved. My account charged with check return fee,,, and some other charges will be added. It was not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy