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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 798

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Address:New Delhi, Delhi, 110062
Website:www.icicibank.com

Dear sir/madam,

This is mohit kumar srivastava, holding an icici saving bank account :


Account number:[protected]
Ifsc code: icic0001823
Branch: shivalik branch
State: new delhi


My complaint is related to the minimum account balance charges,
That bank has debited from my account without any communication in this regard.

I was told...
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Supraja A
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Deduction of smab & stax charges

Address:500062
Website:www.icicibank.com

Hi, i am having icici account from last 4 years and my account number is.
I was just checking my bank statement, my account has been debited of rs.515.25 twice for smab chgs feb16+stax65.25 and smab chgs mar16+stax65.25 charges.
I don't have any kind of information about this from icici.
This is the second time they are doing with me.
Kindly take my request and do the needful to get my money back. Thank you in...
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va_1973
from Mumbai, Maharashtra
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Improper processing of clearing cheque

Address:New Delhi, Delhi, 110022

I take this opportunity to share my experience at icici bank, green park new delhi. The bank officials were indifferent, arrogant and irresponsive to customer services. I as a third party had deposited sbi meerut cheque no 341050 on 25 may 16 at icici bank, green park, new delhi - for rs 125000 in icici account no[protected] of mr prakhar goel. The money has been debited from sbi account of mr vinod kumar (Person who issued the cheque)...
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saxenasagar
from Delhi, Delhi
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ECS Debit on forged signature

Address:201005

This is with reference to my SB A/C No. maintained at ICICI Bank's Shalimar Garden Sahibabad, Ghaziabad Branch.

I would like to bring to your notice that on 7th April 2016, my savings account account got debited by Rs.11952/- to Club Mahindra.

I did not gave any ECS instruction to my bank with regard to this transaction. When I approached the branch I was told that this as per my ECS instructions. When I asked...
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A
ankur kumar 001
from Meerut, Uttar Pradesh
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ICICI VISA Debit card blocked

Address:Muzaffarnagar, Uttar Pradesh, 251001

Dear Sir/ madam,

I Have an Account no.[protected] in ICICI Bank new Mandi Muzaffarnagar (U.P. west).
My ICICI VISA Debit card blocked approx. 15 days. I have already visited two time in concerned branch New Mandi they are giving me a Toll-free No. when I am calling through my registered no. at this Toll-free no. it can't be connect (Message is that- Call only possible through registered no.) .

How can...
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sprock7
from Aligarh, Uttar Pradesh
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Opening of account

Address:Etah, Uttar Pradesh, 207001
Website:Account opening

Without my consent my saving account is opened at your branch... Please provide authenticity of account or close that account... Further i will think to open the account at your branch if i want so.

Moreover if any credits are subjected to my account(as said by your official) don't debit without my personal consent.


Contact me. At following no.[protected]

Acount no..[protected] hariom...
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abhisheknewdel
from Gurgaon, Haryana
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ICICI Bank Mab charges - icici bank savings account charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicibank.com

Dear Sir/Madam,

This is Abhishek Tyagi, holding an ICICI saving b/a :


Account number: [protected]
IFSC code: ICIC0000816
Branch: Noida sector 62
State: Utter pradesh


My complaint is related to the minimum account balance charges,
that bank has debited from my account without any communication in this regard. ICICI bank is simply debiting amount...
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chandrakant pandit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized debit of rs 1830 from my savings account

Address:Vadodara, Gujarat, 390007

Need clarification about the transaction of rs.1830-
On 17.05.16, transaction of same amount from makemytrip for the booking by my permission.
On19.05.16, refund by merchant on cancellation.
On 27.05.16, again unauthorized transaction of same amount without my permission by the merchant. HOW N WHY??????

and need one for clarification that, one the money had debited then how can the merchant can claim again...
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Anshu Pathak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount of rs.20000/- has been deducted from my account without my knowledge

Address:Ranchi, Jharkhand

My account no. Is[protected]Anshu pathak). On 29th of may i used my atm card to withdraw the money from kantatoli atm of rs.20000/- one time but it is debited twice from bank. I have already complained in the bank as well as by mail but today is the 4th day and till now my problem has not been shortout. I am mentally disturbed because my emi of housing loan is to be debited from my account and because of bank mistake i will be the defaulter...
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Tanmay Choudhari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card false charges

Address:Mumbai City, Maharashtra, 421306
Website:www.icicibank.com

Dear sir,
I have cancelled this credit card no [protected] in almost 5 years before, but in month of february 2016 icici bank send me the statement saying that some of the interest charges which is unjustified. I was complaint them but no one is responding in proper manner.

Also they are not justifying the charges for what they are charging the interest,...
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Igniva Unity
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money for demat account which i have not opened

Address:160055
Website:www.icici.com

Hello,

In July 2011 my Company name Seasia Infotech Mohali 8-phase industrial area location opened my Salary account and at that time i have not open any DEMAT account and even i have not give signature on any DEMAT account that time. But the Bank deduct money every year from that account. I approach many times but no response. Even when i talked with them they told me my Bank account is opened in 2012 where my salary in that...
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om61889
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving bills for a unused and cancelled cc

Address:411044

Hi team,
I was informed that i will be given a cc and there will be no joining fees for the same, but later when i was delivered the cc i was asked to pay rs1000 as joining fees, therefore i called the customer care and asked to cancel the card. The respective person conveyed that he has successfully cancelled the card and i don't have to pay any fees.
But few days later i have been receiving mails for icici bank ([protected]@icicibank.com)...
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vinodkandi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of credit card over limit fee

Address:500076
Website:www.icicibank.com

Hi I called the customer support for the icici credit card on June 1st 2016 at 1:30 pm and talked to a phone banking representative named Parvez (who also refused to give his employer I'd), about an over limit fee which was billed by the bank and also the overlimt is a cause of the bank billing for a late fee that was my fault as I was hospitalised and cannot pay on time. However I asked for the removal of the late fee as a one time courtesy...
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Vishal Tewetia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of hpcl surcharge not credited, fuel surcharge waiver

Address:Ghaziabad, Uttar Pradesh, 201001
Website:icicibank.com

I made a transaction at daya hp filling station to get my car fueled for 500 inr.
Date of incident: 3rd may-2016
Transaction id: 65353226126000000000000
Issue: fuel surcharge is waived off when fuel is purchased at hp petrol pumps, in this case waiver should be 14.31 inr. I did not get this waiver for this transaction, while another transaction on the same petrol pump is waived off which was made on 23rd may 2016.br...
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Saurabh Bhathiza
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer support ever

Address:Banda, Uttar Pradesh, 210001

Icici is the worst bank i have ever seen in my life, i opened a account on 12 may 2016 and i got my debit card on 22nd may along with the cheque book, and i tried to register my self for net banking and then i wanted some help and i called customer support on [protected] and [protected] and what i heard was unbelievable "this service is only available from 7am to 9pm" i was like. Wtf!! If something wrong happens with my account...
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Suraj_UD
from Mumbai, Maharashtra
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Getting calls from icici bank recovery department

Address:Mumbai City, Maharashtra, 400086

Hi there, recently i have been getting abusive, harsh calls from icici recovery department. The thing was my sister had taken a loan 3 years ago and i had nothing to do with that, lateron she stopped paying loan and she is no more in contact with me. But now a days recovery agents are visiting my home, calling me, my wife, calling in my wife's office and abusing her to give my sisters number. I have informed them i am no longer in touch with...
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Anadar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card - false assurance of no joining & no annual fee

Address:Mumbai City, Maharashtra, 400078
Website:Icici

I was issued credit card with much assurance of no joining fee & no annual fee. However, within 10 days of receipt of card, i received statement of 3500 rs as joining fee.
I emailed aviral. [protected]@icicibank.com
Prafull. [protected]@icicibank.com
Who failed to address the issue.
It seems icici bank is on a run of cheating people & earn money. It is such a disappointment of how they treat & serve customers more than 10...
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Vidhu Prabha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised transactions from my account

Address:Kolkata, West Bengal, 700156

Hi,

On 21st may 2016, at 8:36 am two transactions of amount 189.69 and 4547.67 occurred from my saving account without for the marchant 'walgreens' my consent and knowledge.

Immediately i contacted the concerned department and got my atm card blocked. On the same day i submitted all the necessary documents along with the dispute form to the nearest icici branch, technopolis, kolkata. The service request...
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Varun Parsatwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account activation

Address:411001
Website:www.icicibank.com

My name is varun parsatwar. I have recently open a salary account with icici bank (10 days before) but account is inactive details are given below
Account no:[protected]
Branch: a wing shangrila gardens, bund garden road pune-411001
Ifsc: 0000005
May 2016 salary credit return by the bank with the reason “ no such account”, request you to check your bank account details and confirm back to us to re-initiate...
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pavan4b4
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair deduction of money from my account

Address:500081

Sir my self pavan kumar vemireddy with a salary a/c[protected].
When i looked at my detailed statement they deducted a money of total 114, on the sums of 28.50 for four time on the day 17th of may. I'm unaware why they deducted but its really unfair that they deducted for four times on same time same day. I didn't do any transactions that day. Please help me in this regards, i need justification...
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