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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 794

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V
VikasRai01
from Varanasi, Uttar Pradesh
Jun 2, 2022
This thread was updated on Jun 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto Debit Return Fee Levied despite of the payment made towards my credit card

Address:560068

I am using ICICI credit card since last 9 years and make manual payments at the end of each month before due date

Similarly, I made a payment on 10th June and in my CC statement its mentioned auto debit return fee and service charges INR. 2247. When I enquired about these charges bank said that I have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account.
br...
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Anilkalibangan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding wrong charges with anw charges

Address:Mumbai City, Maharashtra, 400078
Website:icicibank.com

I faced the problem on 24th jan 2016. For a transaction of rs. 25000 anw charges of rs. 150 and st of 22.50 deducted. A nominal percentage of amount deposited only .Why was it not mentioned at the time of depositing the money we would rather not have come to ICICI bank in the first place. I am not satisfied with ICICI bank services. Its making fool.

A/C[protected]...
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Address:400009
Website:www.icicibank.com

Dear Team,

Some one has used my account and used the money on Freecharge website. I need help. Please don't treat customers at such a point like as if its not your responsibility.

My Money is gone and you guys can reverse all the transaction and give my money back.

You guys have all the proofs but still you don't want to take any action

Please help. Its not about the money its...
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Thulasirajan Abinaya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New debit card-payback points mentioned not credited

Address:600047
Website:icicibank.com

I hav got new coral debit card in feb and they told that they would provide 1000 payback pts but still i didnt get it. As it didn't credit i called them 20days aftr i receive the card but try said it will b credited in 2parts first 500 within 45days and aftr usage of this nxt 500 would be credited but no1 told me any condition that i should swipe in any outlet.. But today when i call them they are saying they would provide it as i didnt swipe...
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nitin96
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding wrong charges

Address:New Delhi, Delhi, 110049

Hi

i am using ICICI credit card fom last 2 year, last month i make a purchase of Rs 17206/- form my credit and on 27/05/2016 i received the bill and on 26june one of the merchant decline my one of order and process the refund of Rs.. 16721/- in my account which is reflect in my account on 28 may 2016 and the i will make the balance payment of Rs 500 in my credit card account, but on 20june 2016 when i check my account there...
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Islam Today India
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit freeze

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,
05/06/2016

my bank account in ICICI bank noida 63 branch
they just freeze my debit unfortunately huge amount of money, I transfer the amount just for saving nut They did not inform me through any mail any message I though my account was working but when I wanted to take out my money it was saying that your account is debit freeze.Even I have been trying to close my account for the last 20 days and also...
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rvipin02
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet banking account

Address:Bangalore, Karnataka, 560100
Website:customer care service of icici bank

I call to the customer care for last two weeks, regarding my Debit card net banking id is disabled.One of the executive(i don't no the name) is telling that account will be enabled with in 10 or 20 min & one executive (Name: priyanka) told me registered mobile no is attached with another account and deactivate and activate to new account will take one working hrs, but that was also not done.Your service is very poor.I lost my mobile balance...
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J
joty
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Savings account A/c... 037101516176...

Address:700075
Website:www.icicibank.com

Respected,
i received my Debit card today as impressions card...6230...last four digit of 16 digit, which not been booked by me,
i talked with a call center executive by phone on 17/06/2016...with SR[protected], where she conveyed me to get true copy of my previous debit card ...3485...the last four digit number of the 16 digit number on Debit card...as unnecessarily blocked my Debit card, without giving any notice or information,...
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A
Anah
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fake email

Address:Ghaziabad, Uttar Pradesh, 201002

Sir i have received email from icici bank on 21 october 2015, 08.13pm that maintain your minimum average balance to avoid charges. The mab is rs 7814. But according to my knowledge i have sufficient balance in my account. At that time i was out of station and was not carrying my debit card. So i decided to call customer care.

I called them multiple times but no one has picked my call. I thought that my account has been hacked...
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M
Manojk1984
from Gurgaon, Haryana
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Harassment and threatening calls from recovery agents

Address:New Delhi, Delhi, 110083
Website:www.Icici.com

I am constantly getting threatning calls from one of the icici bank representative from monday. Agent "krishna" is calling me from the unknown landline numbers[protected], [protected], [protected], [protected] and [protected]. He is harassing my family members by calling them again and again when i am unable to pick up the calls. He is using filthy language over the calls and threatening me of dire consequences. According to him i owe 62000/-...
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H
Hyun Joong Na Henecia
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card pathetic service

Address:Bangalore, Karnataka, 560078

Am tired of calling icici bank employees regarding the credit card status. I received the pin number to the given address and they are declining to give me credit card to same address stating address is wrong. Now when asked they treat customers very badly. Hate this bank.i don know if credit card is being misused. Called the team leads and they talk to me like i have taken loan from them. Before buyin credit card they treat customers like...
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O
ouvesh alam
from New Delhi, Delhi
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Force me kill my life

Address:New Delhi, Delhi, 110094
Website:ICICI Bank

[protected] hello sir /mam this no. Parson always give me dhamki ki wo mujhe raste mai knhi bhi maar detga or or mari life spoil kar dega ye do log h ek ladka or ek ladki apna name nahi battate h or mujhe blackmail karte h ki tum designer ho or tumne 4 lakh liye h wo do jab ki abhi mai to study kar rahha ho ye log bhuhat presshar daal rahe h mujhe par sir kuch karo or is no. Ki dital de ya islka sllotion de please sir/mam...
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S
sitaramans
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan recovery agent

Address:Chennai, Tamil Nadu, 600061

Dear sir

I have got personal loan from icici bank rs.85000/- (No. Lpche[protected]). I have paid nearly rs.25000/- and my business was heavy loss and i am not able to pay emi regularly in this regard i have ready settle and close my loan and one of recovery agent threatening calls to my family leadies member particularly threatening to my 16 year old daughter (School student) regularly. I request you to take necessary action...
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Address:Bangalore, Karnataka, 560062

Dear sir/ma'am,

I have made a transaction via imobile app by icici to make a payment towards airtel bill for mobile number +91-[protected] on 16th may 2016.
However, even as this transaction was deemed successful, the money was neither credited to airtel nor was it credited back to my icici savings bank account.

Transaction details below.
Date - 16-may-2016
Transaction - bil/[protected]/airtelimobile/105-[protected].br...
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9
93mbps
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount unnecessary from account

Address:New Delhi, Delhi, 110002
Website:www.icicibank.com

Twice the amount of rs. 28.75 had been deducted from my account on same day (20.06.2016) andi have not get any message/information about this deduction on my registered mobile number.
This was the wriiten statement in the detailed statement of internet banking.
1. Atmdec chg/01-05-16/2529/25+st
2. Atmdec chg/01-05-16/2529/25+st

I just want the cclarification from the bank. This was the first time when...
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pvgeorge69
from Nagpur, Maharashtra
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Unwanted calls

Address:Mumbai City, Maharashtra

Dear sir,

Today i received a call from [protected] at 2.18 pm, 2.17pm, 2.16pm saying they are from icici bank asking me to call up bobby thomas, because he has given my reference number for his credit card.In spite of telling them that he has not consulted me before giving reference she kept on insisting that i talk to bobby thomas. Sir please deactivate this number, because it is used to threaten people.

Regardsbr...
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Rajeev Dambal
from Bangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Violation on sharing personal information from icici branch manager

Address:560020
Website:www.icicibank.com

Hi, Mr. Raghavendra deposited by mistake Rs.3000 on 12/06/2016, and transaction on 13/06/2016, after 9 days that person called to my number and i asked how he got my number, he informed ICICI bank branch (new bhel, bangalore) manager shared complete my personal details to him. it is violation without my permission, and even without intimating to me shared details to someone. Branch manager cell number is [protected] and Person Mr. Raghavendra...
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K
Kiran kumar M B
from Mumbai, Maharashtra
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Credit card payment cheating

Address:Bangalore Rural, Karnataka, 562123
Website:kemwell Bio pahrma PVT LTD

Myself Kiran kumar M B
Contact Number-[protected]

I am using account and credit card from past 2 years

My last payment due of my credit card is 10th since i didnt get proper messsage paid it on 13 th the person from icici came and collected the amount he said make payment through cash some amount will be weived off but neathing i got
And paid remaining amount on 16 th it got credited on 17th from...
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R
Rajesh Ponyaboina
from Hyderabad, Telangana
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MM Annual Fee

Address:516001

Dear icici support,

I am already unsubscribed from my money, but still money deducted from my account from past two years without any prior notice. Please revert back my money to my account.

Bil/[protected]/mm annual fee may16-apr

This is completely unacceptable and please refund my amount back. My mobile no. [protected]

5 days back i reported but till now i haven't received any...
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N
Nasir bashir Shaikh
from Mumbai, Maharashtra
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Personal loan given without agreed discussion

Address:Pune, Maharashtra, 411001

Dear sir,
I was applied online for icici bank personal loan. Interest rate not agreed by me which was 17.75%. After that on telephonic discussion with icici bank representative we both agreed on 16% interest rate & 1% processing fee.
Only after this above mentioned interest rate & processing fee charge approval on telephonic discussion I was handover my documents to Mr. Vikas who was collected my documents. I was remember...
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