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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 794

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A
anirudhsharma
Sep 6, 2016
Resolved
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Address: New Delhi, Delhi, 91
Website: icici person shezed ali

Dear sir / man
Please provide my salary reimbursement account number
I am iciciprulife employees in delhi branch vt

Anirudh sharma
Empl. I'd 5035927
[protected]
Aug 8, 2021
Complaint marked as Resolved 
Dear Anirudh,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Dear Anirudh,

We request you to write to [protected]@iciciprulife.com for further assistance.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
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    V
    vilwadriraju
    from Mumbai, Maharashtra
    Sep 6, 2016
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400050

    Reproduced is self explanatory. I recd e-mails asking for loan a/c no, of dhuris for whom i am getting phone calls as i donot know them at all and they donot stay with us!

    E-complaint lodged with icici bank on 2.9.2016 @ 4.50 pm

    I am not your a/c holder. But i receive calls on my ll from your midc br. Asking for sandesh dhuri or deepa dhuri who are not staying with me and i do not know them.
    Pls put an end to these calls.
    This phone is allotted to me in 2007 and ever since i am receiving calls asking for dhuris.
    Dhuris must have taken loans from your bank and have given this ll number, which no longer belongs to them.
    Your bank has not exercised checks to verify the correctness of details given to you / in the application forms by dhuris.
    Dhuris have given this number so that your bank cannot reach them, when they default in repayment.
    The loan/s are given by midc, andheri branch.
    This could mean that they don’t reside at wagle industrial estate area.
    Nevertheless your bank has accepted a ll number belonging to wie area.
    It is possible that dhuris were allotted this number prior to 2007
    But now it does not belong to them.
    Despite my repeated requests, your bank has not been able to solve this issue.
    All that is required is call the midc branch manager and get the details of this couple.
    Send a registered letter to them asking them to call on the manager.
    Ask for their cell no., verify the same by giving a call on the spot, take out their papers available with the branch and ask them to correct the details.
    Last but not least, change details given to your call centre people.

    I request you once again to do anything to put an end to this.
    Thanks
    May 9, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 08, 2016
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3h4bw) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Sep 19, 2016
    Updated by vilwadriraju
    Kindly see the response received from ICICI Bank.

    ICICI Bank Customer Care's response, Sep 08, 2016
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3h4bw) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team

    This is the most irresponsible way of replying. My contact details including my postal address, e-id, land tel. no
    and cell phone are all given in the complaint. They don't read the mail message and reply.

    I SHOULD SAY THAT THIS TYPE OF REPLYING IS UNIQUE TO ICICI BANK ONLY
    Please i wish change my mobile number of my account for notification...
    but i cant change my mobile number; so how i can change mobile number of my icici account for notifications purpose...
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      P
      Praveen Kumar Ahluwalia
      from Delhi, Delhi
      Sep 6, 2016
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      Address: New Delhi, Delhi, 110077
      Website: ICICI Bank

      I have tried the customer care telephone numbers but non of them responded to tell me the balance in my above said icici bank's corporate visa gift card no. [protected].

      Is there any site or any portal, where i can get the balance in the above card no online. Or else the balance on my mobile or by mail id, [protected]@yahoo.com

      Thanks and regards.
      Praveen kumar ahluwalia,
      A-274, 2nd floor, near bagdola mother dairy, sector-8,
      Dwarka, new delhi-110077
      Mob. No.[protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Please i wish change my mobile number of my account for notification...
      but i cant change my mobile number; so how i can change mobile number of my icici account for notifications purpose...
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        C
        clare rocha
        from Chennai, Tamil Nadu
        Sep 6, 2016
        Resolved
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        Resolved

        Address: 400064
        Website: ICICI Bank

        What a funny scheme of payback partnered with icici bank.

        I redeemed my reward points through payback for a rs.500/- e-voucher and the joke is i am being penalized for redeeming reward points for using my debit card

        I have been charged fees of rs.113.85/- as redemption fees which is 22.77% of the amount of the rs.500/- e-voucher.

        This feels like daylight robbery

        Icici bank - this is a devious way to increase your revenues
        Oct 9, 2016
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 08, 2016
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3h2mk) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Some person hack my Icici bank account and doing shopping on flipkart of Rs. 99990.So, i want to cancel all this orders of flipkart that was done from my bank account
        ICICI Bank Customer Care's response, Sep 8, 2016
        Verified Support
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3h2mk_aaaa) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team.
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          R
          rrwug
          from Noida, Uttar Pradesh
          Sep 6, 2016
          Resolved
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          Resolved

          Website: icicibank.com

          I opened an iwish account in august 2015 impressed by the novelty of the product. The duration of deposit was 13 months and it was supposed to be closed on sep 3rd 2016.

          The account wasn't closed on 3rd as scheduled. I thought may be it will get closed on 5th sep as 3rd might have been a bank holiday. The account wasn't closed on even on 6th september (Tuesday).

          Horrors started now. I called the bank customer care to find why the account wasn't closed.in a matter of half an hour i spoke with 4 executives about the problem (Pooja, johnson, and firojeet). None of them were able to answer my question as to why the account wasn't closed yet. They will just speak to me for a few seconds, i will describe them the problem and they will put me on hold for "checking the status". If they succeed, they will declare to me in a triumphant tone - "we have found the problem, you account has not be closed". Jesus! This is hilarious. You call to tell them your account is not yet closed and ask them why and their response - your account is not closed yet.

          Ultimately, i gave up on telephonic support and took the web route. Hopefully someone smart will be able to address my problem.
          Oct 10, 2016
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2016
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3h20i) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            navneetji1979
            from Mumbai, Maharashtra
            Sep 6, 2016
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110045

            Dear sir madam i had taken a pl from icici 2006 of rs 50000/- and get settled in 2010 on amount of rs 15000/- on two go i had that settlements letter and and a receipt also, from last 2 years i received several call from bank that your payment is balance and you wiull have to repay it every time i give details to them and then they promise to call back and then never turned back last month i received a call again related to this matter, as i changed job so my phone number was also changed, i dont know from where they took my employer number and called my company director and said that navneet singh has taken a loan of 63000 and run away, for this reason i loose my job, i told them sir as per my knowledge i paid the loan amount in full and i have the papers with me, then also if there is some issues then give me a time up to 8th of september as iam not in delhi because i came to bhilai for my mother heart operation (if required all related document regarding my mother operation will be provided to you) so i will come and meet you at delhi on 8th /9/2016, but then also they start calling to my younger brother who lives in banglore working at vp level in dell, they start calling my wife relatives saying that my wife has taken money from icici bank and run away, this is really a harassment when i once told that iam coming to delhi and will vfisit your bank and if there is any thing i am liable to pay and will definitely pay it you have recorded conversation of mine. but then also this calling never stopped now its really a harassment and this disturbs my whole family peace my mother is in hospital we all are busy there, i dont now what to do thats why iam writing this here, i request you that iam ready to pay the amount if i will have to pay any amount balance towards me, then why this such harassment calling to my relatives, i promise to icici bank that already i loose my job and now if any thing happens toany of my family member because of this harassment i will directly go to consumer form and on social media.
            Oct 11, 2016
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 08, 2016
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID a3h2kr in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              Manju Sarsan
              from Hyderabad, Telangana
              Sep 6, 2016
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              Address: 500014

              I have complaint against the customer care staff & money deposit machine in charge, they allowing there known persons first, i am in line for 20min. They said we have to remove money from machine, please wait, few of them went aside, but the stupid guy allowing other person to deposit. How can they do like that
              I request u to take action with the staff, this happened today 6th september at 11:30 at petbasserabagh branch.
              I got very angry i just came without deposit the money. I don't want to shout on them in front of others.
              ICICI Bank customer support has been notified about the posted complaint.
              Hi,

              please help me know here can my ICICI bank gift card be used.

              If possible please share the list of merchants/outlets from where I can use and buy
              My sons Late Shri Vikas Pant PF& Pension Claim 10D account no KDMAL[protected] &[protected] & PF[protected] has been received in your office KDML dt. 23.6.2016 inform me by massage.
              Please inform me about this case when final.

              THANKS
              HEMANT KUMAR PANT
              ADDRESS COLANY SUBASH NAGAR
              HALDWANI(NAINITAL)
              [protected]
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                J
                Jugal Kishore Mehra
                from Ambala, Haryana
                Sep 6, 2016
                Resolved
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                Resolved

                Address: 134002

                

                

                Credit card no. Prefered card 4477xxxxxxxx7004

                Dear sir,

                Good morning

                Please refer to my complaint/mail dated[protected], your helpdesk not given any help/solution, not even bothered to acknowledge the same.

                J k mehra
                [protected]
                [protected]@yahoo.com

                On saturday, september 3, 2016 6:52 pm, jugal kishore mehra wrote:

                Dear sir

                When you have given the option of "click to pay" and i am paying the amount on due date, why you have charged late fee and interest charges on aug.25 2016 statement. You are herteby instructed to reverse these charges or i will go to consumer court and than pay this statement amount after consumer court decision. Or you mention proper date in the payment due date. I have given you the time upto[protected].00pm

                With regards.

                J k mehra

                [protected]
                Oct 11, 2016
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Sep 06, 2016
                Updated by Jugal Kishore Mehra
                NO ONE FROM ICICI BANK BOTHERED TO EVEN CONTACT ME ON MOBILE OR EMAIL PLEASE GIVE ME THE MOBILE NUMBER OF MADAM CHAIRMEN OF THE BANK
                Sep 06, 2016
                Updated by Jugal Kishore Mehra
                PAYMENT DUE DATE WAS[protected], AND I HAVE PAID RS.13510/- ON 12/08/2016 THROUGH " ICICI CLICK TO PAY " MY ACOUNT WITH PNB DEBITED ON 12/08/2016 AND AMOUNT CREDITED TO ICICI BANK THAN WHY ICICI CHARGE THE LATE FEE AND INTEREST ON THE AMOUNT.
                

                

                CREDIT CARD NO. PREFERED CARD 4477XXXXXXXX7004
                Verified Support
                Sep 08, 2016
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Rohit_rohini
                  from Gurgaon, Haryana
                  Sep 6, 2016
                  Resolved
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                  Resolved

                  I got late fee reflected in my card statement even though I paid my due within 3 days (which is in accordance of RBI's guidelines for 3 days grace period). I called up customer care center to reverse these charges or cancel/block my card, as per customer care executive I need to pay my outstanding amount first to initiate this request and I told him that I'll pay entire outstanding but not that amount which is shown as late fee. CC executive didn't told me that I still need to pay that late fee too during this discussion (I am open to check recording to verify my claim). I called up thrice regarding same issue but none of the customer care executive told me about necessity of paying that remaining amount. Today I came to know about this and I've been forced to pay this amount first which is already increased due to delay from both ends. I really wanted to keep my card live but cannot pay for something which is already adjustable as goodwill gesture to ICICI customers. Please help me to remove that extra charges else I'll be forced to discontinue using my oldest credit card which I am holding since 2006
                  Oct 8, 2016
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 07, 2016
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    T
                    transmillen
                    from Delhi, Delhi
                    Sep 5, 2016
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Subject: erroneous reporting of loan account no – lpdel[protected] for credit report no – 981, 293, 353

                    Dear sir/madam,
                    This is in reference to the captioned account number. This is to bring to your notice that the credit report corresponding to the above mentioned loan is reported under my name in my credit report. This is to further bring to your notice that i have never availed of the above mentioned credit facility. The records still shows outstanding dues in my record.
                    Correspondingly my cibil report is reflecting similar outstanding dues and this is impairing my capacity to seek financial assistance.in accordance with section 19 of the credit information companies act, 2005 you in the capacity of a credit institution which is in possession or control of credit information, shall take such steps (Including security safeguards), to ensure that the data pertaining to the credit information maintained by you is accurate and complete. Further under section 21 of the credit information companies act, 2005 it is your responsibility to update credit information within 30 days of the request made.
                    I kindly request you to investigate the matter and make the necessary alterations in your record so as to redress me of the grievance.
                    This is for your information, record and prompt action

                    Warm regards,
                    Name : atul arya
                    Account no :lpdel[protected]
                    Mobile no : [protected]
                    Oct 7, 2016
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Sep 01, 2016
                    Hegou Guite's response
                    hi, when used for my debit card for purchase
                    i entered pin wrong for 3 times my online trascation was blocked
                    iam trying to call customer care ivr is playing after that call has been discoonected
                    now i want to unblock my debit card online transcation
                    please help me for the solution
                    as soon as possible
                    my mail [protected]@gmail.com
                    Verified Support
                    Sep 06, 2016
                    ICICI Bank Customer Care's response
                    Dear Mr. Arya,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Hi, when used for my debit card for purchase
                    i entered pin wrong for 3 times my online trascation was blocked
                    iam trying to call customer care ivr is playing after that call has been discoonected
                    now i want to unblock my debit card online transcation
                    please help me for the solution
                    as soon as possible
                    my mail [protected]@gmail.com
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                      À
                      పెద్దపోతుల శ్రీనివాసులు నాయుడు
                      Sep 5, 2016
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                      Address: Hyderabad, Andhra Pradesh, 50018

                      I am not at all used any demat account with ICICI but i got this bill
                      Sep 05, 2016
                      Updated by పెద్దపోతుల శ్రీనివాసులు నాయుడు
                      I am not used any demat account with ICICI, you can check in u r transactions
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                        S
                        Srinivas ev
                        from Bengaluru, Karnataka
                        Sep 5, 2016
                        Resolved
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                        Resolved

                        Address: 560095

                        What is this actually?. When i searched online, i found some bs reason. Is this is the way you make money?. Does it really cost you rupees 30 to decline a transaction and through into the money back into account. It is my salary account and really i am going to close it if you don't give me a proper justification.

                        [protected] atmdec chg/22-07-16/1666+st 28.75 9, 572.05
                        [protected] atmdec chg/24-07-16/1666+st 28.75 9, 543.30
                        [protected] atmdec chg/22-07-16/1666+st 28.75 9, 514.55
                        [protected] atmdec chg/24-07-16/1666+st 28.75 9, 485.80
                        [protected] atmdec chg/22-07-16/1666+st 28.75 9, 457.05

                        My email id : ev. [protected]@gmail.com
                        [protected]
                        Oct 9, 2016
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 07, 2016
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          DeepakPinky
                          from Gurgaon, Haryana
                          Sep 5, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110092
                          Website: www.icicibank.com

                          Hi Team,

                          This is to bring in you kind notice, We (Deepak Paul +Pinky Pal) applied in your esteemed bank in month of March 2016 for Home loan (application no.- [protected]).Branch 1355. Which got sanctioned on 28 March 2016, we received the sanctioned letter.

                          But this loan got disbursed in month august 2016 after many crest and troughs. During this span, there was not any written communication from ICICI bank for any documentation.

                          Due to this delay from march -august 2016, Our builder penalised a penalty of approximately Rs 3.5 lacs which is matter of concern. This delay in disbursement of loan is absolutely negligence of ICICI bank limited.

                          Request you to provide us best possible solution for this case.

                          Regards
                          Deepak Pinky Paul
                          [protected]
                          [protected]
                          Oct 11, 2016
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 07, 2016
                          ICICI Bank Customer Care's response
                          Dear Mr. Paul,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Narasimhan Venkatesan
                            from Chennai, Tamil Nadu
                            Sep 4, 2016
                            Resolved
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                            Resolved

                            ATM situated at CEE Dee Yes Chennaipattinam, Tiruppopur 603108 is not
                            maintained properly. AC is kept behind the room of ATM machine and that
                            room is always locked, thereby no AC is afortable to the ATM.
                            Is there any security guard posted inside the ATM room? In such be the case, nobody is seldom found inside or outside the ATM room.
                            As you are well aware, that ATM without proper AC, may spoil the ATM
                            resulting the ATM goes out of functioning and the user public are no doubt,
                            affected, if the ATM is not working.
                            From a resident.
                            Oct 6, 2016
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Aug 31, 2016
                            abung 25's response
                            please reply in my mail
                            Verified Support
                            Sep 05, 2016
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gzss) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Sir/madam,
                            humbly and respectfully that i want to cancelled my credit card Bearing enrollment number [protected]/[protected]
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                              N
                              N.N. Singhal
                              from New Delhi, Delhi
                              Sep 4, 2016
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110055

                              Dear Sir/madam,

                              I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.

                              Thanks & Regards,
                              Nitish N. Singhal.
                              [protected]
                              Oct 5, 2016
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2016
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                N
                                Niharika Agarwal Modi
                                from Pune, Maharashtra
                                Sep 4, 2016
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
                                Website: Icici

                                Hello sir,
                                This is to inform you that Icici bank call centre employee misbehaved vulgar with me and my inlaws for my fathers credit card payment .How can I be responsible for it .they called me and my inlwas and complained about my fathers credit card payment. This is the number from which I received calls:[protected]
                                Kindly take serious action against this person asap
                                Oct 7, 2016
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Sep 04, 2016
                                Updated by Niharika Agarwal Modi
                                They called me and my inlwas and said rubbish for my father n mother .
                                Verified Support
                                Sep 04, 2016
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Pushparaj Krishnan (PK)
                                  from Dharmapuri, Tamil Nadu
                                  Sep 3, 2016
                                  Resolved
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                                  Resolved

                                  Address: Krishna, Andhra Pradesh

                                  Dear Sir,

                                  I have paid rs 26.000 on Aug, 2016 in Vijayawada branch (MG Road) for Choose my account number[protected]. My account suppose to activated 7 working days. But its more than 7 working days and I have called number of times bank, they have promised to activated on Aug 29, Sep 1, Sep 2 and finally Sep 3, 2016 however I also wrote customer care nothing happens.

                                  Now, I give up of opening an account in this bank and fed up because not able to contact customer care by phone and there is no way without holding ICICI Bank debit card/account number which is already in active.

                                  Now, I want refund my money by DD or by cash. Thank you

                                  Pushparaj Krishnan
                                  [protected]

                                  NOTE: Not recommend to open an account in ICICI Bank. They don't bother new customer anyway.
                                  Feb 28, 2018
                                  Complaint marked as Resolved 
                                  Please delete, all things are fixed
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  My name is Rahul Kapoor, i used icici credit card, failed to pay outstanding due to some family reasons Now i received a call from[protected], 48381811, 48381810 from Manish and he used very rough language. I just want to know is this the guidelines of RBI or bank to use these kind of language?
                                  ICICI Bank Customer Care's response, Oct 9, 2016
                                  Verified Support
                                  Dear Rahul kapoor,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3gvwe_aaaa) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    santhoshe
                                    from Chennai, Tamil Nadu
                                    Sep 3, 2016
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                                    Address: 600018
                                    Website: www.oxigenw.

                                    I opened a bank account for salary credit from ICICI bank and my salary credited at 12;00 hrs and from www.oxigenw. Rs 4000 debited from account. i am related with this debit. immediately informed to ICICI bank and they blocked my ATM card . complaint number given by ICICI bank--SR[protected].9.16. I contacted in person with authority, they have not given right answer about the complaint.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      JCjha
                                      from Gurgaon, Haryana
                                      Sep 3, 2016
                                      Resolved
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                                      Address: 110092
                                      Website: www.icicibank.com

                                      I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction '52109333 dp chgs Till Jul-16---- INR 575.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                                      Oct 5, 2016
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2016
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        francisss
                                        Sep 3, 2016
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                                        Address: 600068

                                        Forgot my atm pin number kindly send to my mail id i need my pin for accessing
                                        Sep 03, 2016
                                        Updated by francisss
                                        Forgot my atm pin
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