ICICI Bank Complaints & Reviews

ICICI Bank Deduct 1000 Rs of my unsucessfull transation for recharging Delhi Metro card.

I complain so many time and customer care officer takes more than 40 min all time but did not resolve my query.

Told me to contact vodafone and DMRC for help but this is ICICI duty but they did not call.

Customer care officer is too rude all the time i got diffrent information by diffrent officers.

I am having an icici salary account for past 2 years.
Now i have noticed that they have deducted money from my account on 27th june 2016 stating :
"58930233 dp chgs till may-16"
Why is this money deducted from my account and that too without any notification or message. When the account is mine, i have to be notified when there is a transaction using my account. How can they just deduct money and not inform me. This has to be credited back to my account with no delay. This has to be addressed soon

Dear sir/madam,
On 29.06.2016, rs. 690 has been deducted from my account and the transaction details shows: 56214456 dp chgs till may-16. I was not told ever that any charges are involved in demat account or anything else.

Please return my deducted amount immediately. I am not using my demat account for more than 2 years. Also, i do not require the account further. You may close the account immediately.

Regards,
Lalan kumar jha
Icici bank saving account no:[protected]
E-mail: [protected]@gmail.com

When i remitted rs 49000/- in thozudur icici bank to my account (No[protected] in vriddhachalam branch on 18/6/2016 anw charges of rs 245 has been taken as service charges which is absurd and meaningless. Why should i pay charges to remit cash to my own account?

I want an immediate reversal of the amount taken as charges...!

B. Thulasi brindha, veiddhachalam
[protected]

I am the a/c holder of icici bank from last 15 years, i am having a zero balance a/c,
Now they have started charging rs.572 under this category (Dcardfee).
I am not aware what type of charge are these.
The never informed me regarding these charges either by emails or by letter. Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever the want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted once from my a/c.

A*c no:[protected]

R. No.27.06.2016

O kindly in getting money back.

Thanks:-
Devendra kumar singh

I have not created a demat account in icici bank. When i checked my bank transactions and i found that there is one debit transaction '59074197' dp chgs till may-16' — inr 690'.

I have not created the demat account, i was not even told about the dp charges and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

[protected] one month ago not openings my salary account

I am Rajat Shukla my account no is[protected]. Today there is statement in my account which shows debit of 575 INR. I never asked for any demat account to icici bank. Please rectify this deduction and refund my money as soon as possible.
My contact no is [protected].

Dear Sir,
Every time I am being levied late fees of rs 700+service tax extra on both my cards.
I pay throgh your site via Axis Bnk on line.
Last time I paid on 27th of May, my account was immediately debited but your cards show credit on 30th of May and so you say I am late.
RBI has authorised three grace days.
My a/c is debited on 27th, then why should my payment reach you on 30th.
Are we living in bullock cart age.Where does my money stay for three days?
Why should I pay for your lapses or procedural glitches.
Please see both my bills for last few months and refund late fee immediately.Due to late payment my one of the cards even shows overdrawn and charges are debited.Please refund total amount.
I will take up matter with RBI
Yours Sincerely,
Pushp Raj Dutta

Hello,
This is kanchan chatterjee here from 80/2 mahatma gandhi road; kolkata-700009. I have invested on two icici money multiplier bonds on 10/11/2000.
Bondholder number[protected] ; registration no - 103392
Bondholder number[protected] ; registration no - 103393
Each with a face value of rs.5000/-
The above mentioned bonds matured on 13/12/2015 and the total maturity (From two bonds altogether) amounts to...

Hi,

I have a query regarding my mobile number registeration, so i need to register my mobile number ([protected]) to my account number[protected] so i went to my nearest icici bank atm and register mobile number and i got a receipt and message that your mobile number has been registered and after that when i checkled to get my user id to login net banking same error comes mobile number is not registered.

Then today i called to your customer care number and talked to your executive and but my number was on hold unnecessary till 15 minutes.

Your executive is not doing job properly they are not doing what customer wants.

I need to register my mobile number immediately otherwise i will escalate to ceo of icici bank.

Mobile number-[protected]
Email id - jannatcom. [protected]@gmail.com
Account number[protected]
Name - nazia naseem

I am mamta vijay chaudhari phone banking officer at thane. Please help me i was trained for uts and they give me alignment in v b and i am not comfortable in v b because i was not trained for v b please help me i want alignment in uts or else i have to leave this job i joint this because of reputation. I was extended because i was suffering from typhoid. I request you please give me alignment in uts only. No one is giving me proper information about my alignment. I am unable to book my shift also and i got 10 o'clok shift it get too late in the evening which is not so safe. My TL is told me that you can swap only with uts. And i aproach and uts team leaders denied that to swap. So what should i do?? I am really in bad situation. I request you to give me resolution on this as soon as possible.

I, g prahlada setty, idbi account holder, (Savings account no. [protected]) transferred an amount of rs. 20, 250/- from idbi bank - kurnool (Ibkl0000214) online through neft on 15.06.2016 to the following beneficiary of icici bank:
Name : mr. T. Raghuvarama
Accouont no. :[protected]
Bank name : icici bank - titus mindspace - madhapur - hyderabad.
Efsc coce : icic0000598
Transfaction ref: ipay / inst / neft / 92475290 /[protected]
Amount not yet credited to the beneficiary account

Dear sir/madam,

I have done online transaction from my icici a/c to corp a/c on 6th june 2016..

But it was not credited to my corp account. I have enquired with them also, they don’t have any information in server regarding this. Corp bank has updated 10 digit account no to 15 digit 2 years ago (Which i was not aware of it). I hope this was not a problem because my account has been credited with the same 10 digit a/c no on 20th may 2016 from punjab national bank account.

This was the worst experience i ever had, not satisfied with the service. Its been more than 20 days, still issue is not resolved.

Please credit back the fund to my a/c immediately.

Thanks & regards,
Amrutha s g
[protected]

I am suyakant lokhande, my icici credit card no. [protected]
Due date is for may 2016 is[protected] and due amount was rs.12, 909.20
The same i had paid through instant transfer of kotak mahindra bank on[protected] & the same amount is deducted from my account & credit in credit card statement on same date, but icici bank charged late payment and interest of rs.1, 560/-. When i called to customer care they told me that we received payment on[protected], but payment receipt date is refelected on statement is[protected] june only.
So, i request you to take necessary action & refund me / credit excess amount charged to me as late payment & interest amount.

Regards,
Suryakant lokhande
+91 [protected]

Dear sir/ madam

My name is pankaj kumar sharma and my icici bank account no. Is[protected].

My complain is that rs. 1200 approximate is deducted in last 3 months without any information from my account. There was no mimnimun balance conditions with my account bcoz this account was converted from rajasthan bank account to icici bank account due to merger of rajasthan bank with icici bank.

I was not informed for mab by your bank.
So how can you cut balance without informing me about minimum available balance. So please look into the matter asap.
Looking forward for your positive response regarding this matter. After long discussion with the employees of bank i have received only rs. 400 and after that no one is responding of my emails. If you want to contact me then please mail to me on pankaj. [protected]@gmail.com or call me on [protected].

Hi Team,

I have just lost my 700 of debit card number [protected].
I have debited money from Kotak Bank but due to power cut I have got message 700 rs has been debited but unfortunately I have not received any money :(
I have tried calling customer service but sad thing is they are not responding.
Even I have replied on email of transaction email (700 rs has been debited email). But I haven't received any replies. When I called Kotak Bank they told us to contact ICICI bank first.

I hope I will receive some kind of positive reply from your end!

Please be responsible a bit.

Regards,
Asmitha Kamath H

[protected]@yahoo.com
On 24/05/2016 the phone call came from icici bank call center in my home and on my cell xx regarding some transaction happen in your account.
How it is possible, with out confirmation of the account holder and confirmed with icici bank person on 24/05/2016,
That transaction not done by me and also request to reverse the same.
And on same day icici bank registered complaint no. Sr[protected], and sr[protected] due date given to me was 06/06/2016. On call on 25/05/2016 icici bank telling.
How it is possible, as the bank is confirming the party on 24/05/2016 as the payment gone to some other else from my account with out confirmation on 24/05/2016 as per my account statement.
And furhter i am also not getting any mails from the icici bank that 
O, sir please take necessary action to recover rs.265000/- from icici bank from above tranction you can see how icici bank is playing with me.
Sir, i once again request you to take legal action on the above matter and punish the culprit who had taken advantage and misused my account.

This complaint is regarding the telemarketing calls that I have been recieving from ICICI and other banks representatives despite having an active DND block as per TRAI guideliness. My mobile number is from Mahrashtra Circle and I have been in roaming for the last two months. DND is active for my number since 06/08/2015 and my Registrations number is A[protected] (screenshot attached).

Initially I was very lenient on these telemarketers but that has been of no use. I have been requesting them to not call me but they never took it seriously. I went a step ahead and told them I am in roaming and when I receive their call it incurs a cost on my monthly telephone bill. The only thing they do is to apologize and promise to never call me back again and the very next day I receive a call for credit card and other services.I have been requesting them and escalated this issue from the last two months now but there is no improvement in their behavior. So finally I decided to write to the higher authorities of ICICI and ask for the amount of roaming charges I have incurred because of their calls but to my surprise they tell me that my mobile number was not updated on do not call registration which is very contradictory to the DND status that I have shared with you.

I request you to please step in to this case and help me get the compensations and more importantly a strict action against these telemarketers who violate the TRAI guidelines.

Regards,
Hitesh Dhanwani
+91 [protected]
[protected]@gmail.com

Dear Sir,

With reference to the above subject I would like to
inform you that I deposited a local clearing cheuqe
in my account for Rs. 1, 62, 000 drawn on Bank of India
vide ch.no. 000266 on Dt: 22.06.2016 early morning at
your ICICI bank Barkatpura, Hyderabad branch and this
is my home account branch.

After passing two days I talk your branch and given my
26AS...