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ICICI Bank Complaints & Reviews

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Last updated Mar 31, 2024
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ICICI Bank reviews & complaints page 802

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P
pannirav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding false marketing & selling of credit card

Address:Hyderabad, Andhra Pradesh, 400080

Dear Sir,
This is to kindly inform you that, I have received your ICICI bank Jet airways Rubyx credit card with an annual fee attached with the same. While accepting your credit card application I was promised by your Marketing executive (Sonali) that I would be given a Platinum card with no joining and annual fee for lifetime plus a watch and a gift voucher. I was happy with the offer and therefore accepted the same and provided...
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M
Mitu111
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My debit card blocked without my knolwldge

Address:755019

Dear Sir,

Unfortunately I have to say you that From today My existing debit card has been blocked, I have some medical emergency but i am not able to Transfer Money through Internet banking & unable to withdraw in Cash .Already 5 times called to ICICI bank customer care & contacted my home ICICI branch .Till Now I am not getting any solution . I am surprised this type of Service from ICICI Bank that without my knowledge they...
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A
Amit Sahdev
from Noida, Uttar Pradesh
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Credit card data breach

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Credit Card Data Beech

Madam / sir,

I myself amit sahdev, facing harassment due to fake transaction done on my credit card of icici bank / american express card no. [protected] on 20th feb, 2014 which were not done by myself.
Since every months i had received a call regarding payment of credit card dues, and i told them the same thing that i had never done eight transaction of 98 usd. And that are fake or data beech.
I intimate...
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A
Arpit27488
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False cash withdrawal charge from my credit card

Address:Indore, Madhya Pradesh, 452010
Website:www.icicibank.com

Hi,

I received statement for the month of march'16 on 4th of April'16, There was a false statement of 7000 INR cash withdrawal from my credit card, for which the ICICI bank has already deducted the same from my saving account, as my both accounts are linked.

I raising complaint to their customer care department, They confirmed me it might be fake transaction and they reverted 7000 to my CC account temporarily...
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B
bhashyam.
from Auroville, Tamil Nadu
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Rude behaviour to customers (branch manager and cashier)

Address:West Godavari, Andhra Pradesh

Sir
We are operating 2 Current Accounts in your branch.we are deposited cash in everyday, Cashier is very slow for do the work, complaint to the manager, manager also vol-gar response, You are deposited cash through Machine do not take cash
you are not come to my branch, this answer is say to number of customers

Pl take the necessary action and give reply as early as possible...
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U
uditsuri
from Mumbai, Maharashtra
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Refund not reflect in A/C

Address:New Delhi, Delhi, 110034
Website:ICICI bank

I purchase to Filpkart on 21st April 16, Amt. 439 through net. banking but I return my stuff(order) & Filpkart transfer 439 in my ICICI Bank A/C[protected] on 27th April16, but I am not receiving any amt. so they give me Ref. No.[protected] & payment confirmation mail, So pls check & resolve my problem.

Anu Negi
A/C No.[protected]

PH: [protected]...
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R
Raghavendra Yadalam
from Hyderabad, Telangana
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Personal loan issue regarding interest rate and processing fee waiver

This is Raghavendra from Hyderabad, Telangana. I have a salary account, Lombard insurance and now personal loan with ICICI.

I am writing this regarding the injustice done to me in processing my personal loan request. An executive (Third party) by name Srikanth has processed my personal loan and the amount has got credited to my account. Here my pain is regarding the committed interest rate, processing fee waiver. Here is the...
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S
sachit chatne
from Mumbai, Maharashtra
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Housing loan fraud

Address:400706

Dear sir, i sachit subhash chatne, age 42 years residing on the above mentioned addresses do hereby serve a notice in writing on the following grievances in respect of my home loan sanctioned under reference no. Lbmum[protected] by your bank. 1) i had applied for home loan amount of rs. 1600000/- for the purchase of house at kharghar to your bank as per my application and your representative visited to my home & office as well as on phone...
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V
venkat royal
from Tumkur, Karnataka
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My amount was detected

Address:516108

I have used last few years ICICI Atm and internet bank as well, when am transfer money one acc to another acc ... they are charging some amount, , but recently i got this message this" CashTxnChgs-Apr16+STax31" and detected money 244.80 rupees . . why they are doing this frod ..

10/05/2016 10/05/2016 CashTxnChgs-Apr16+STax31 244.80

21 12/05/2016 12/05/2016 CashTxnChgs-Apr16+ST 270.45...
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N
nell
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong process being told to the customer and delayed cheque clearance

Address:500016

I recently opened an account with ICICI bank panjagutta branch(Telangana).During submission of documents on 25-Mar-2016 I was provided with the account details with kit including account number, debit card, net banking password, debit card Pin and I was told that my account will get activated in a week.Assuming my account got activated as i had my account number with me I went to one of the ICICI branch and dropped a cheque in drop box on...
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A
aravindagrawal
from Delhi, Delhi
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Unethical practice

Address:New Delhi, Delhi, 110075

Credit card xxxx xxxx xxxx 1002

Icici bank website states that for icici bank platinum chip credit card interest is 2.49%, whereas bank is charging 3.4%.

Statements are not delivered at doorstep. It may be condoned as outsource service from bank. But even after full payment on 13 april 2016 interest has been calculated up to 22 april 2016. No appropriate response by bank till date.

Icici bank...
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D
Debojyoti Guharoy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated customers money confirmed by Madhuri Jagdale from ICICI Bank employee

Address:V5P3A7

Dear Sir/Ms,

I would like to draw your kind attention to the fact that, My mother sent me funds from Indian Savings Account number[protected] a sum amount of rupees 72, 391.81, however, when it reached to my account I have only received 737.06 CAD on my savings account number[protected]. I would like to know where are my rest of the funds.

Could you please be able to explain why the amount is so low after...
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L
Lince Thomas
from Guruvayur, Kerala
May 9, 2022
This thread was updated on May 9, 2022
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Sign in problem

Address:Ernakulam, Kerala
Website:icici alumini

I am an ex employee of icici bank. My employee code was 314475. I resigned and completed my services at icici on 26th feb 2016. Still now i havent received any experience or releiving letter from icici bank and i can't log in the icici alumni site also.. When i try to use the forgot password option, it shows the email id does not exist. How can i solve this, any other option to receive my resignation letter..?

Regards, br...
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R
rsinghal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card fraud in icici credit card

Address:Pune, Maharashtra, 412207

Dear all,

I have got call from nisha (Icici credit card dept executive) and she informed about coral credit card and informed me that there is a annual fee of ~500 but it will be waived off. I agreed to it and submitted application with required documents.
When i got credit card, i was shocked, it was rubyx card and they have charged me 3000 rs as annual fees. When i called nisha, she didn't pick up the phone. I went...
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kishore Niha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I applied for a personal loan and there is no info about that

Address:560078

Hello its been more than 10 days that i submitted my needful document for my loan, am applying this loan for my sister marriage purpose and i was expecting loan money as soon and there is no information about my loan.. no call.. no msg.. no mail

the person who collected my document says its already approved and credited, but there is nothing in my account..
pleas do the needful for me am in my sister marriage commitments...br...
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V
vinay kumar jaiswal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance problem

Address:226021
Website:icici.com

Seva me
Branch manager
Sir Maine 12 February 2016 ko Central bank ke ATM (Gudamba thana kurshi road) ke pass se 5000 ka transactions kiya lekin ATM se surf 3000 rupey hi nikle 2000 rupey ATM me hi rah gye . Maine bahut baar complain kiya lekin mere
Paise vaapis nahi huye . Jiske kaaran mai bahut pareshan hoon, mujhe paiso ki bahoot jarurat hai . Bank ke log meri kuch sun nahi rahe hai. Mai bahut baat bank gaya aur...
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S
sankul.1962
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card cancellation

Address:411038
Website:www.icicibank.in

Dear Sir,
Last year due to fraud calling I lost few thousands. For which I did not blamed ICICI and I stopped using card. Card renewal was there in Jan. Without checking with me they send the card which did not get delivered to me since I had moved to location. Despite I did not collected the card, I started receiving monthly statement and charging the penalties.

I tried to log the complaint from ICICI bank website....
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ravish6388
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Emi cut before due date & variation in interest cut

Address:New Delhi, Delhi, 110007
Website:icicibank.com

Hello as i have taken a personal loan and its emi of 3590 goes on dated 15th of every month but icici bank deducted it before 15. They deduct my emi on 7 th may 2016 & len my account on 7 th may 2016 & always show variation in interest in emi. My personal loan id islpdel[protected] named ravish chauhan taken from icici delhi university branch. I tried call to icici customer care on 8 th may 2016 but it could not work to resolve my problam...
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Bollini Badrinath
from Nalgonda, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sale deed documents are not received

Address:Chennai, Tamil Nadu, 600020
Website:www.icicibank.com

Respected sir/madam,
I have taken the house loan from the adyar, icici branch for the amount of rs. 38, 00, 000/-. I have paid the two months emi's already. So far, i am yet to get my copy of sale deed. No one is acting on it even after several requests. My details as follows
Loan account number - lbche[protected]
Application number - [protected]
I request you to look into this immediately and do the needful at...
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Rochak Batta
from Delhi, Delhi
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Customer care not responding

Address:560100
Website:icicibank.com

I called ICICI Bank customer care to block a credit card but they kept me on wait for 20 mins and neither of customer care representative responded.
So, My request was not resolved and I had to bear mobile charges in addition. Why is there so lackadaisical attitude of customer care employees? If a customer's matter is o[censored]tmost urgency, then on whom he can rely?...
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