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ICICI Bank
ICICI Bank Limited
Customer satisfaction rating: 64%
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16344
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ICICI Bank Customer Care

ICICI Bank Limited

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Address
ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

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Additional info
ICICI Phone Banking Center
ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032

Registered Office
ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007

Customer satisfaction rating
64%
Complaints
16344
Pending
920
Resolved
9659
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ICICI Bank Complaints & Reviews

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ICICI Bank Personal Loans — Loan Amount credited even after asking them to cancel the application [Resolved]

 Shashank Mishra
I saw on my net banking account that I had a preapproved loan of 450000 which I could apply for. As I needed funds for my...
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[Resolved]

 Sharad Maheshwari
Even though the transaction was unsuccessful the cash amount of 5000/ was deducted from my account. Below is the transaction detail.
04/02/2008 MAT/CASH WDL/[protected]/0 DR INR 5, 000.00

The above mentioned transaction was "UNSUCCESSFUL transaction" and SR54474221 was raised for the same on 3rd Feb with ICICI Bank.

Nothing has happened since last 10 weeks and they need 10 more weeks to respond to the same

Regards
Sharad
Complaint marked as Resolved Aug 14, 2020
Contact this email address to complaint against ICICI Bank Charges and other issue you will get Quick Reply.

kamath.[protected]@icicibank.com

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    [Resolved]

     ranjan
    Hello,
    I have my salary account with ICICI Bank, Indira Nagar branch, Bangalore. On 11th March 2008 i have wrongly transferred Rs5500/- to an account under UCO Bank, Indira Nagar branch, Bangalore.

    Soon after the remittance, i have visited to my salary account branch and intimated this fact but i'm being told that nothing can be done as the payment already been processed to UCO Bank irrespective whether account is a valid account or not.
    account number to which i remitted the money is[protected] which doesnot belong to UCO Bank at all.

    Then i have visited uco bank too but nothing happend till date and i have not received my money yet.

    Thanks
    Ranjan
    [protected]
    Complaint marked as Resolved Aug 14, 2020

    ICICI Bank — Misuse of Internet fund transfer

    Hi,

    I have my ICICI account in Koramangala, Bangalore. Some one by the name Aftab has illegally transferred fund from my account to his through online - net banking. I have received the message for adding the payee. Without keying the detials, how could someone be added as a payee. Moreover to transfer fund online, you need various information like - Username, login password, transaction password, grid which is behind the card etc. How could one hack all this information and transfer the fund.

    The amount which I have lost is 24, 000.

    ICICI Bank — NON TRANSFERENCE OF MONEY

    I had transfered Rs.5000.00 from SBI ATM cum debit card no.[protected] on 03.08.2010 to ICICI bank debit card no.[protected] to VISA . but the same not credited yet.

    P.K.Chanda

    mail= [protected]@yahoo.com
    Hi,

    We have made a note of you email address and will get in touch with you soon to resolve the issue.

    Regards,
    ICICI Bank Customer Service Team.

    ICICI Bank — MONEY TRANSFER

    I HAVE TRANSFER FUND FROM ICICI BANK A/C NO[protected] TO HDFC BANK A/C NO[protected] ON DT 14/10/2010 BUT TILL DATE NO FUND HAS BEEN CREDIET IN MY HDFC ACCOUNTEVEN IF I HAVE GIVEN VARIOUS REMINDER TO BOTH BANK

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    If you have the transaction ID, report to them
    Dear Sir,

    We are sorry to hear about your experience. We have made a note of your account number and will get back to you at the earliest.

    Regards,
    ICICI Bank Customer Care Service Team.

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      [Resolved]

       Priyadarshini Nandy
      Dear Sir,
      There used to be a credit card company by the name of Tata Amex that had withdrawn operations approximately 4 to 5 years ago. We used to hold a credit card from that company and also owed them a few thousand rupees. Due to them shutting shop, all their drop boxes etc were withdrawn and we couldn't pay them. Now, after these many years, one man called my husband up and threatened him with dire consquences if the money is not paid immediately. He said he was calling from ICICI Bank and they owned Tata Amex. However, he didn't give us details as to how to make that payment and spoke to him rather rudely. I want to take action against this person/organisation because at no point of time did we refuse to pay back.
      Complaint marked as Resolved Aug 14, 2020
      I am the employee of ICICI Bank.
      I have resign from the company.
      As per the Appointment letter states that the Notice Period is 30 Days. On non serving of notice period the Gross salary need to be paid. I resign with no notice and ready to pay for the unserved day.

      My resignation is accepted with 90 days notice. And not releiving me. Instead of relieving me thay harrassing me. I required a relieving letter.
      I have escalated the matter to the Chairmand and Head of HR too. No resolution.

      Regards,
      Arif Khan
      It must be resolved with proper customer service.
      i am nitendra nigam.i am a broker in your bank in hfcfd deppartment and my senior mr.ashish awashthi
      my fd statement and tds certificate is not recieve and my senior donot support. my brokercode is e-122 895 .my usser id and passwordhasnot given me.
      Dear Sir,

      I am using a ICICI Credit card ([protected] ) from last 3-4 Years. But last month due to some problem i was unable to pay the Billed Amount but I am getting around 50 calls per day from Collection Deaprt. and they are forcing me and tourchering me to make the payment and they are saying will send you the some person at home. I have alreday raised these concern to ICICI c. Care by service request Number - SR[protected]., But still i am getting calls . I have never given in written to the bank that everymonth i will use the card and make the payment on time. If bank will do like that then i think Nobody will take any card on this Condtion. definately i will pay the amount if they have to charge interest they can but why they are bothering me and forcing me .. Sir pls. Kindly hep me really i am frustrated by this behavior by ICICI bank.

      Thanks,
      Rajnish
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      Please help me Sir!!!


      Why is ICICI the worst bank in the world? By Mark David ([protected])



      SL. DATE SPECIFICS ISSUES COST
      NO. incurred


      1 March 2007 I had paid a cheque to ICICI Bank in which I had put the worng month (i.e. July 2007; instead of March 2007). The bank called me and immediately I released a fresh cheque with correct month and the amount was cleared. I had, however, requested the bank to send back the cheque. BUT, ICICI said that they cannot send back any cheque but that I could HOT LIST the cheque. I was told that when a cheque is HOT LISTED it will not be presented. So I agreed and placed a request to HOT LIST the cheque for Rs. 22, 000 which was dated July 2007 I wanted the cheque back but I was not given the same / I was forced to HOT LIST the cheque which was not supposed to be presented / When I pushed for this I was told that, it was MYT FAULT for writing the wrong month on the cheque.
      2 June 2007 Now in June I get my statement from ICICI basis which I released a cheque of Rs. 40, 000 dated July 2007. BUT, to my astonishment I get an sms saying that a cheque of Rs. 22, 000 has been received by ICICI with thanks. Now I panic because I'm asking myself that I deposited a cheque of Rs. 40, 000 and where is the balance. So I call ICICI and I am made to wait for approx. 35 minutes. Then a phone executive says that they have received a cheque of Rs. 22, 000 and not Rs. 40, 000. So I tell them that I had paid Rs. 40, 000 and then they say that they will call me back. Obviously, they do not and I'm worried now. So I call ICICI again and after another 20+ minutes wait I get to hear that they also have a cheque for Rs. 40, 000. Now I have realized that the Rs. 22, 000 cheque was the HOT LISTED cheque that they have decided to present. Who's fault is it that ICIC present a HOT LISTED cheque? Imagine the tension till this gets resolved for me. Where is the balance Rs. 18, 000 gone and it was a good 5 - 7 hours before I realized this. Let me remind you that it was me who realized that the HOT LISTED cheque was the one presented by this so called PROFESSIONAL BANK called ICICI
      3 March 2008 My credit card balance was Rs. 38 +
      4 6th March 2008 Deposited cheque for Rs. 35, 000 into drop box. Cheque was dated 9th March 2008.
      5 15th March 2008 Confirmation from Vijaya Bank that Rs. 35, 000 has been paid to ICICI Bank vide last 5 transactions on debot card
      6 15th March 2008 Checked available balance on ICICI card and it showed Rs. 35, 000 +. So I filled fuel for Rs. 2000 and drew cash of Rs. 13, 000. Now in my mind I should have Rs. 20, 000 available balance, right
      7 16th March 2008 Went to Little Italy, Indiranagar, BLR with wife, son and an important Client. Bill for Rs. 1400+ declined. Restaurant full of customers and my card was declined 4 times. Each time was a huge embarrassment. I seldom carry cash and neither does my wife. So my wife had to scan for a UTI ATM; found one and drew cash from it. In the meantime the embarrassement continues as my Client offers to pay (He could not wait till my wife returned). He paid and left while I waited. My wife returns with the cash and I just could not allow the episode to continue. So I drove to my Clients house which is in Yellahanka and after a 1 . 5 hour drive managed to return his money. The worst part was that I made 6 calls to the ICICI exec the same day. Waited for an average of 25 minutes before I got to speak to an operator. Each time was a different operator. Each one of them had NO IDEA why after paying Rs. 35, 000 did my balance show so low a balance. Now imagine what am I thinking - "ICICI are CHEATS and they're robbing me only my Rs. 20, 000 that I should have as balance. Anyways, I lodged a complaint (SR[protected] with a person by name, RAkesh. He apologized for the error and said that it will take 2 days to rectify. Now in the evening I felt I should just check again. I spoke to a female rep of ICICI after waiting as usual and what she told blew my mind. "Sir, ICICI has paid back Rs. 22, 000 to Vijaya Bank because your cheque was post dated as 9th March 2008, while it was deposited on the 6th March 2008. I literally fell off my seat and when I enquired further she said that she needs to check. I wait for 30+ minutes and she returns telling me that, she can take a complaint because she does not know what the error with ICICI is.
      8 16th March 2008 I requested to speak to an ICICI manager latest by the following day (i.e. 17th March 2008)
      9 17th March 2008 Refer email sent (First email to ICICI Bank with subject reading, "ICICI coming across as cheats". No one from ICICI called me and I was forced to call myself. No one from ICICI, each time I called, could tell me where my Rs. 20, 000 had vanished. Mental torture continues. Imagine the mental torture of not knowing why was ICICI trying to rob me…
      10 17th March 2008 Repeated calls but to no avail. TWO Email sent and got no response
      11 18th March 2008 Repeated calls but to no avail. ONE Email sent and got no response
      12 18th March 2008 Spoke to one BABU of ICICI. He made me wait for 30 minutes and said that he will call back. Obviously, the deligent working ICICI did not call me back Mental torture continues
      13 18th March 2008
      14 19th March 2008 Repeated calls but to no avail. TWO Email sent and got no response Mental torture continues
      15 19th March 2008 Spoke to one Ms. Roja who said that the issue is still not sorted out and that I need to wait. ICICI will call me, she said Mental torture continues
      16 19th March 2008 Could not bear the thought that ICIC was cheating me and robbing me. I called again the ICICI exec, who said that if I needed to meet an ICICI Manager then I would have to visit the head office on MG Road. I left office and reached ICICI Bank on MG Road after 45 minutes driving time. I waited in line and then was told that I needed to go to Mythri Towers, Bommanahalli. I was given 3 LAN numbers which I called 17 times and not once was the lines answered. Then I managed to locate the place after a drive time of 1 . 50 hours. In the meantime I applied for half day leave as I wanted to sort this one out. I met with Shivank (Collections Manager) AND only then (After waiting for an hour) did he tell me that Rs. 22, 000 was taken back by ICICI because of a cheque that did not clear in July 2007. Imagine the shock, anger and frustration... I tore the card into 6 pieces and gave it to Shivank and told him that ICICI can take a LONG and HARD walk because that is the end of my association with ICICI ICICI sleeping since July 2007??? / ICICI decides to simply acquire money without informing the customer???? / Who knows if this is true and if ICICI has really not collected the amount??? My mind tell me that ICICI are cheats, criminals, crooks and robbers... What does your mind tell you???? Rs. 3500 time cost / Rs. 200 fuel cost
      17 28th March 2008 Repeated calls to me from ICICI / SMS'es asking for dues of 50K approx. I sent a mail to ICICI Suddenly everyone in ICICI calls for money. Nobody called when I had a problem, right. ICICI works very delligently you see when they need to complete a robery
      18 6th April 2008 Another sms and I sent mail to ICICI complaining of harrasement Mental torture begins again
      19 8th April 2008 Received email from Shivank telling me to mark mails to customer care and an email id was provided. So I forwarded all emails till then exchanged
      20 9th April 2008 Compensation for mental torture, harrasement, sub standard service, terrible response time, unsolicited sms'es sought after by me No response to email
      21 9th April 2008 Shyam from ICICI[protected] calls me and demands for payments. I sent ane mail to ICICI. Shyam tells me that he will speak to ICICI BOSSES and get back. Neither he nor ICICI gets back. He mentioned that he will revert by 10th of April 2008 Mental torture and harrasement starts again
      22 10th April 2008 Got an email from customer care telling me to log my complaint through the www.icici.com portal. I did just that No response as usual
      23 11th April 2008 I sent an email to ICICI seeking compensation No response as usual
      24 13th April 2008 Shilpa (ICICI) called me from[protected] and she asked me to pay now. I sent email to ICICI Mental torture and harrasement starts again and she had no idea of the issues
      25 14th April 2008 Received from from ICICI customer care telling me that NO compensation can be made and that I will have to pay full amount. Why no compensation ICICI does not bother to explain. Mental torture and harrasement continues
      26 15th April 2008 Sent mail to ICICI for compensation No response as usual
      27 15th April 2008 Received from from ICICI customer care telling me that NO compensation can be made and that I will have to pay full amount. Why no compensation ICICI does not bother to explain. Mental torture and harrasement continues
      28 16th April 2008 Nagaraj from ICICI calls me and tells me that if I do not pay then he will come to my office and collect. I tell him please come!!! I send an email to ICICI Harrasement and mental torture continues. Nagaraj had no idea about the issues
      29 16th April 2008 Aquel calls me from ICICI Bank and I narrate the entire episode. Spent 30 minutes on phone. He obviously had no idea of the issues. He threatens to collect money so I tell him to take a walk. I send an email to ICICI Harrasement and mental torture continues. Aquel had no idea about the issues
      30 18th April 2008 ICICI sends an email saying that no compensation will be given Why no compensation ICICI does not bother to explain. Mental torture and harrasement continues
      31 18th April 2008 Joginder of ICICI calls and says that he wants me to pay. So I narrate the entire apathy again. Spent 45 minutes on the call. AND, he says that I will come and meet me. I welcome him. He was supposed to meet with me the next day at 1000 hrs, at my office. I postpone meetings for the day and I wait for him. He does not show up ICICI is the worst bank in the world. Rs. 2500 time cost
      32 28th April 2008 Sent mail to ICICI for compensation No response as usual
      33 29th April 2008 Received sms from ICICI to pay up. I sent email to ICICI claiming compensation. Mail marked to Shivank as well Mental torture and harrasement continues
      34 29th April 2008 Shivank responds nby email telling me to make payments - a one liner email and I'm supposed to obey!!!
      35 29th April 2008 I reply to Shivanks email and claim compensation No response to that mail from Shivank
      36 30th April 2008 Sent mail to ICICI and marked friends on BCC. Several revert to me and tell me to take ICICI to court and file police complaint for harrasement
      37 2nd May 2008 Sent mail to ICICI seeking compensation
      38 2nd May 2008 Shanker from ICICI calls me and I have to narrate the whole episode all over again (8th time I'm doing this now since the beginning) Shanker had no idea of the issues. Mental torture and harrasement continues
      39 6th May 2008 Sent mail to ICICI seeking compensation No response as usual
      40 8th May 2008 SMS received from ICICI asking me to pay. Responded with email back seeking compensation No response as usual
      41 9th May 2008 Letter received from ICICI to my office address. ICICI decided to change my mailing address. No reason why. I responded with an email enquiring why the mailing address was changed Mental torture and harrasement continues
      42 9th May 2008 ICICI sends me an email asking me to update my status. I reply saying that I would do so when ICICI are ready to compensate me No response as usual
      43 13th May 2008 Sent mail to ICICI Bank seeking compensation
      44 13th May 2008 Got a call from ICICI Bank from number[protected]. The caller asked for payments. Spent 25 minutes briefing him about the issues and he said that he will get back to me the next day. He did not. I sent an email to ICICI
      45 14th May 2008 Email from ICICI saying that my credit card has been de-activated. Is ICICI notr reading mails. In March 2008 I have told ICICI that I broke my card and given to Shivank. BUT, they kept my card still active. What a joke. Is the ploy then to hope that someone misuses so that ICICI can harrass the customer further to pay???
      46 14th May 2008 Naren from ICICI calls me and asks for money. I told him that I cannot brief him all over again. AND, he tells me that he is not around to listen but is here to collect. I sent an email to ICICI Mental torture and harrasement continues
      47 19th May 2008 Sent email to ICICI seeking compensation No response as usual
      48 28th May 2008 Received sms + bill from ICICI. Sent mail seeking compensation and not BILLS and sms'es Mental torture and harrasement continues
      49 4th June 2008 Sent email to ICICI seeking compensation No response as usual
      50 7th June 2008 ICICI Bank collection guy calls me and threatens to visit me for payments. I tell him that he is welcome to meet me. He says that will come in at 100 hrs the following morning. I postpone meetings and he does not turn up. Neither does he call and inform. I sent an email to ICICI Mental torture and harrasement continues Rs. 2500 time cost
      51 11th June 2008 Received letter from ICICI Bank dated 27th May 2008. I sent a mail telling ICICI not to harrass me and that I wanted to be compensated. No explanation as to why was I not entitled to compensation Mental torture and harrasement continues
      52 12th, 14th June 2008 Sent email to ICICI seeking compensation
      53 16th June 2008 Received sms from ICICI about some stupid i-mint points. I sent ICICI an email telling them that they can keep the 11, 000 + points I had earned on my card and ensure I get compensated first i-Mint points when there is an issue; when I have broken my card into pieces etc
      54 20th June 2008 Another ICICI Collections Manager from [protected] calls and asks for payments. He tells me that I have to tell him where to come and collect the payments. He says that I must pay. When I tell that ICICI has to pay me he just hangs up. I send an email to ICICI Exactly how the worst bank in the world would react. Mental torture and harrasement continues
      55 23rd June 2008 Another collection agent from ICICI, who refused to give me his name calls me. He abuses and is very rude. I have to explain the entire episode to him and he tells me that if I do not oay he will visit my home. I welcome him to my office the next day. He says he will come before 1200 hrs. He does not turn up ICICI is the worst bank in the world. Mental torture and harrasement continues Rs. 2500 time cost
      56 25th June 2008 5 agents call me in 2 days. So I sent ICICI not to ask collection agents to call, abuse, harrass and stand me up on meetings No response as usual Rs. 3500 time cost
      57 27th June 2008 Email seeking compensation sent to ICICI No response as usual
      58 7th July 2008 Received another bill… Amount keeps increasing; but my compensation seek does not!!! Sent email to ICICI telling them to save paper, effort and more money by not harrassing and torturing me Mental torture and harrasement continues
      59 2nd August 2008 A duplicate of the previous staement is sent. I sent email to ICICI seeking compensation Mental torture and harrasement continues
      60 5th August 2008 Email sent to ICICI seeking compensation
      61 7th August 2008 Ravikumar of ICICI Bank calls. I explain the whole scenario all over again. Spent 45 minutes on phone. He says he will get back within 2 days - I laughed!!! Mental torture and harrassment continues Rs. 2500 time cost
      62 8th August 2008 Ravi Kumar calls again and I'm impressed now. He says he will meet me the same day AND alas! He does not show up. I cancelled meeting and lost out again Mental torture and harrasement continues. No cares about the apathy of the customer by ICICI Rs. 5000 time cost
      63 11th August 2008 Gajendra from ICICI Bank calls me and asks for payments. I have to narrate the entire episode again to him. He has no idea about any issues and says that he was told to just go and collect the money from me. He does not show up as usual Mental torture and harrassment continues Rs. 5000 time cost
      64 30th August 2008 Another bill sent by ICICI and I reverty with an email to ICICI requesting for compensation Mental torture and harrasement continues
      65 6th September 2008 SMSM received from ICICI asking for payments. I sent an email to ICICI seeking compensation Mental torture and harrasement continues
      66 13th September 2008 Collection goons of ICICI bank call me. They had no idea of any issue but did not want me to explain - thank God for small mercies here. BUT, they said that they will come and meet me. Obviously, they never showed up and kept me waiting for 2 hours in office Mental torture and harrasement continues Rs. 5000 time cost
      67 13th September 2008 Tulsi from ICICI sends me a mail telling me to write to an id which I have done so 30 times over. The same I wrote back to Tulsi
      68 27th September 2008 Receievd another bill with an increasing amount… Sent an email to ICICI seeking compensation Mental torture and harrasement continues
      69 3rd October 2008 Now a female caller from ICICI calls and asks for money. I ask her for an email id and I forward all mails to her. Mental torture and harrassment continues
      70 3rd October 2008 Posted a complaint with consumer watch (Times of India)
      71 7th October 2008 John Victor sends an email saying that attempts to call me were made. This is rubbish as I never avoid calls as a principle. I write back to John and ICICI saying the same No response as usual
      72 9th October 2008 John Victor calls me back within pre-determined time frames and I'm impressed. I had to narrate the entire episode again. John promised to get back on / before the 14th of October 2008 in writing. I sent an email detailing the discussions with John to ICICI Rs. 2500 time cost
      73 14th October 2008 No revert from John (BUT, that I expected anyways from the worst bank in the world) and so I sent him an email No response as usual
      74 18th October 2008 Sent John and ICICI an email that I was still waiting for a revert No response as usual
      75 20th October 2008 Sent email to ICICI seeking compensation No response as usual
      76 28th October 2008 I get another bill so I sent ICICI a mail seeking compensation No response as usual
      77 28th October 2008 Got a call from My Voice (Times) and I narrated the entire episode. They advised me to lodge a police complaint
      78 30th October 2008 Sent email seeking compensation
      79 30th October 2008 Received another bill from ICICI. Sent email seeking compensation
      80 13th November 2008 ICICI Collection Goon ANAND calls and threatens me with dire consequences if I did not pay. I ask for his email id and forward all mails with CC's to ICICI Mental torture, threats and harrassment continues
      81 17th November 2008 Received a letter from District Legal Services and responded by writing to ICICI that I did not care what threats and other harrasement methods they use on me - IT WILL NOT WORK one bit. I want to be compensated, I wrote - period Mental torture, threats and harrassment continues Rs. 2500 time cost
      82 19th, 21st, 22nd, 24th, 27th November 2008 5 sms received asking me to pay. I sent an email asking for my compensation No response as usual
      83 27th November 2008 FINALLY ICICI Head Service Quality send me an email saying that my complaint has been registered - SR 97609953 / Response expected on - 3rd December 2008 What a joke… It takes so many months for a complaint to be registered??? Worst bank or what????
      84 29th November 2008 ICICI Manager Sudarshan calls and asks for payments. He has no idea of the issues When ICICI seeks time to respond, why do they call and harrass????
      85 5th Decvember 2008 No revert from Sheetal of Head Service Quality of ICICI so I sent her an email
      86 6th December 2008 HSQ Sheetal sends an email extending the response date Isn't 10 months long enough???? Joke it is for me and the rest of my community
      97 17th December 2008 Fresh response time from HSQ
      98 23rd December 2008 Fresh response time from HSQ
      99 24th December 2008 Telco with Sheetal for 45 minutes. Documented and sent on email. Had to narrate the entire episode to Sheetal What a joke this is. After so many times on going over the issues I still have to do it… Rs. 2500 time cost
      100 30th December 2008 HSQ Sheetal sends an email extending the response date
      101 5th January 2009 HSQ Sheetal sends an email extending the response date
      102 12th January 2009 HSQ Sheetal sends an email extending the response date
      103 13th January 2009 Female ICICI person calls and asks for money. So I get her email id and forward all the mails. She had no idea of the issues What a joke this is. After so many times on going over the issues I still have to do it…
      104 19th January 2009 HSQ Sheetal sends an email extending the response date
      105 23rd January 2008 Received sms from [protected] asking for payments. Sent ICICI an email asking for compensation Mental torture and harrasement continues
      106 27th January 2009 HSQ Sheetal sends an email extending the response date
      107 28th January 2009 Sunanda Rao calls and asks for payments. I tell her that I cannot keep narrating the episode and apathies. So I send her an email of all the mails Mental torture and harrassment continues
      108 3rd February 2009 HSQ Sheetal sends an email extending the response date
      109 5th February 2009 Received an sms / call from ICICI; from number[protected] asking me to PAY. Sent a mail to ICICI seeking compensation
      110 6th February 2009 ICICI Banks Ashok calls and asks for payments. When I tell him that ICICI has to pay me he asked that I explain the whole thing to him. I said I cannot and asked for his email id. He told me that he does not have an email id. So I hung up and he never called back What a joke this is. After so many times on going over the issues I still have to do it… Mental torture and harrassment continues while HSQ take time to revert Rs. 2500 time cost
      111 6th February 2009 Now I have a Mohammed calling me and asking for payments. So I narrate the whole thing to him over telephone. He says he will get back and he never did Mental torture and harrassment continues Rs. 2500 time cost
      112 9th February 2009 HSQ Sheetal sends an email extending the response date
      113 13th February 2009 HSQ Sheetal sends an email extending the response date
      114 19th February 2009 HSQ Sheetal sends an email extending the response date
      115 24th February 2009 Ruchi takes 25 minutes of my time and then was Priya who called too from[protected]. Both ICICI people who had no idea of the issues and were simply asking when I will pay. I told them that there were issues and then I had to explain the whole episode to Ruchi. Spemnt an hour on the complete telco What a joke this is. After so many times on going over the issues I still have to do it… Mental torture and harrassment continues while HSQ take time to revert Rs. 2500 time cost
      116 24th February 2009 HSQ Sheetal sends an email extending the response date
      117 4th March 2009 HSQ Sheetal sends an email extending the response date
      118 9th March 2009 HSQ Sheetal sends an email extending the response date
      119 17th March 2009 HSQ Sheetal sends an email extending the response date
      120 23rd March 2009 HSQ Sheetal sends an email extending the response date
      121 28th March 2009 HSQ Sheetal sends an email extending the response date
      122 3rd April 2009 HSQ Sheetal sends an email extending the response date
      123 8th April 2009 HSQ Sheetal sends an email extending the response date
      124 13th April 2009 HSQ Sheetal sends an email extending the response date
      125 23rd April 2009 HSQ Sheetal sends an email extending the response date
      126 28th April 2009 Singing playback to get me to pay my bills!!! SMS'es received 3 nos. Sent mail to ICICI for compensation
      127 29th April 2009 HSQ Sheetal sends an email extending the response date
      128 6th May 2009 HSQ Sheetal sends an email extending the response date
      129 12th May 2009 HSQ Sheetal sends an email extending the response date
      130 15th May 2009 ICICI Female Caller asks me when I would pay. I said that there is an issue and she asks me to explain it to her. So I spent another 40 monutes to explain and she says she will call me back - but she does not ICICI is the PITS you see!!! Rs. 2500 time cost
      131 18th May 2009 HSQ Sheetal sends an email extending the response date
      132 20th May 2009 FINALLY a response from the worst bank in the world. I get an email with a revised statement of Rs. 56K+… After so many many months they send me this… What a waste of time, effort and money… Can oyu imagine this… BUT, I want my compensation and ICICI has to pay - period. So I responded by email tellking ICICI just that ICICI will have to PAY - period
      133 21st May 2009 While my email sent to ICICI in response to this new statement was not responded to; I get a new mail with the same statement ICICI does not respond to my mail but re-sends the previous same mail.
      134 21st May 2009 AND, I get the same mail again… So I forward my mail again to ICICI
      135 22nd May 2009 ICICI sends me the same mail again
      136 25th May 2009 I get an email from HSQ Sheetal who says that ICICI has acted in the most delligent manner and that I must pay… I tell her to answer my questions in my mail to ICICI ICICI is the worst bank in the world
      137 27th May 2009 HSQ Sheetal introduces OMBUDSMAN to resolve the issue vide email Another person for me to start narrating the apathy!!!
      138 27th May 2009 I send Gopalkrishna an email with all the email communication and request that he provide me with his contact details; so that I could take him through MY SIDE of the oddyssey
      139 5th June 2009 OMBUDSMAN sends me an email saying that, he has asked ICICI for information and that I should be getting a call from ICICI. I respond saying that I would be obliged to help
      140 6th June 2009 While I’m waiting and waiting and waiting another ICICI Bank person called me from the mobile number 095908 – 05992. He had no idea of the issues and I had to reveal the whole sordid episode all obver again. So I did Now isn't this the heights???? Rs. 2500 time cost
      141 15th June 2009 OMBUDSMAN sends me a mail telling me that he will respond by the 24th June 2009
      142 24th June 2009 "Received sms dated 23/6/2009 : “Your credit card statement for card 4X008 has been emailed to [protected]@wings-promos.com.

      Received sms dated 24/6/2009 @ 0932 / 0938 hrs: “Non payment on your ICICI credit card XXXX8008 is spoiling your credit history. Pay total dues or call customer care and press 173
      "
      143 24th June 2009 OMBUDSMAN tells me that ICICI has acted most delligently and I fall off my chair… Even Jack the Ripper would know who the crooks here is…
      144 24th June 2009 I responded to the most STUPID response since the time the issue started with an email challenging the OMBUDSMAN's decision to judge that ICICI has acted delligently. Tell me everyone reading this, is not this how the worst bank in the world would operate. I told the OMBUDSMAN that now I realize that ICICI is really far far worse I want my compensation and just like ICICI loves to simply charge extras and cheat so will my compensation be increased as time goes by. I want rs. 1, 50, 000 as compensation as of this moment
      145 25th June 2009 Its close to 0100 hrs and I have taken 5 hours to prepare this analysis and detailed note of all my communication on the issue Rs. 10, 000
      146 28th June 2009 Received sms from ICICI to be preparade for a service call. Harrassment and mental torture continues
      147 28th June 2009 Received call from ICICI from[protected] where a recorded message says that, if I do not pay I will lose credibility or something to that effect Harrassment and mental torture continues
      148 30th June 2009 Received email from OMBUDSMAN saying according to some act I have to pay and I do not have justification for compensation. As I have been doing since the first communication to ICICI, I have replied by email saying that what ICICI is doing is not right. ICICI has to compensate me and not harrass me. I am being harrased to the point of suicide which if you went through the turn of events you will realize just, why is ICICI is worst bank in the world (According to me) Told ICICI that I will pay but ICICI has to compensate me first…
      Sir, i hereby inform u that ur bank not deducted emi from ecs from Canara Bank. sir, i had paid 31 emi upto july but month of august is not deducted emi from ecs from said bank.
      sir, yesterday i had contact she said i m sending all details at the earliest. sir, i do not know my account no. of personal loan of rs.50000.
      my mobile no. [protected]
      icici bank is not solving the customer problems it is not good to company

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        ICICIcredit Card — Cheating of the bank without issuing credit cards [Resolved]

         A.V.Ratnakar
        Hello All,

        My name is Ratnakar. ICICI bank has cheated me and take out my money of Rs. 35, 000 without any...
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        [Resolved]

         saswatb
        I had taken a loan of Rs.250000 from ICICI Bank, Burdwan, West Bengal office in 2002 for 05 years tenure. My Loan account number is LBBDN[protected]. I have paid all my EMIs through submission of advance PDCs to ICICI bank. After I my last EMI was paid in July, 2007, I approached ICICI bank for return of my original property documents. To my horror, I was told that I have not paid all my EMIs! After my repeated persuation, I was given a print of my loan account statement, which clearly shows that all my EMIs have been paid regularly!! However, in the same statement it is mentioned that an amount of "Rs.5272" is overdue! The bank official could not provide me any clarification about this ficticious "over due"!! I was asked to submit photocopies of my savings account from where I have made payment to ICICI. I immediately submitted and was told that the bank will revert bak to me.

        After several months of no response, I approached the ICICI higher officials through their official website. Now, in April, 2008, I have been given another statement, showing my "overdues" have grown to about Rs.11500!! The official response I got from the ICICI Customer Relation Manager ( one Mr. Parag Shah) that I should contact their local branch for further processing!

        While I cited that the same branch has not provided me with any response for over 08 months now, Mr. Shah choose not to respond!

        After months of harassments and anxieties, I place this complaint with a hope that ICICI bank takes note of its terrible customer services and returns my original propert papers.

        Prof. Saswat Bandyoapdhyay
        CEPT University, Ahmedabad
        Complaint marked as Resolved Aug 13, 2020
        ICICI does this very often. They will present the EMI cheques late for clearance (although you deposited the PDCs in advance), and then penalize the borrower for ICICI's own delay. It does this intentionally.

        Remedy:
        Option1: FIle a case with Consumer courts, you will get the reversal and also get compensation for the mental agony, interest, and cost of litigation etc.

        Option2: File a case with Banking Ombudsman to get this reversed. It does take time with the RBI though. My case was disposed by Banking Ombudsman in 2.5 years, but ICICI refused to honor it, and now pending appeal with RBI's Dy Governer, and RBI doesnt provide any relief for mental agony, however severe it is, including for life threatening incidences.

        - Parag

        Parag Palsapure
        Navi Mumbai
        NIKHIL JAIN
        19 Gagan Vihar. Trans Yamuna. Delhi - 110051.
        Ph: 652 55575, 22460121 – fax,[protected]

        January 17, 2009 Email : [protected]@chemfilindia.com
        For,

        M/s ICICI Home Loan Department
        M/s ICICI Bank.
        ICICI Prudential Branch
        E-1 Block, Videocon Tower,
        IInd Floor, Ranijhansi Marg,
        Jhandewalan Extension,
        New Delhi – 110055

        Subject: Complaint against excess charge of rate of interest in home loan Account NO: LBNOD[protected]

        Dear Sir,

        Refer your above mentioned home loan account number issued to me in April 2005 with an EMI of Rs. 27390.00 on monthly basis. This loan was sanctioned under floating rate of interest

        I have received an sms from the bank in January 2009 stating that the present rate of interest charged to me in this account is 12.5 % and I still have a tenure of 124 months pending for payment.

        Please be clearly advised that :

        1. I am a very prompt payer of all my liabilities including your loan EMI.
        2. The present rate of interest of various nationalized banks is 10 % for home loan which is around 2.5 % lower than your existing rate of interest.
        3. Such lower rate of interest are prevailing in the market even for loans above Rs. 20 lakhs.
        4. In view of such mal practice at your end, I insist you to reduce the rate of interest on this account immediately and send me a confirmation in writing confirming the new tenure of home loan with reduced rate of interest.
        5. I also request a confirmation for subsequent reduction in the rate of interest in future whenever there is a rate of interest cut affecting all the banks equally. I will again lodge complaint for all future rate cut if your rate of interest is higher than the rate of interest of nationalized bank. Hence, you are requested to kindly configure my account in your computer based on competitive and genuine home loan interest charge.
        6. If you suggest, I can arrange to pre-pay some amount so that you can reduce the rate of interest. I am keeping this option open subject to your confirmation.


        Incase, you do fail to honor my request, :

        1. I will firmly approach consumer court and serve you with a legal notice to this effect.
        2. I shall also approach banking ombudsman to resolve this matter.
        3. I may shift my loan account with other banker and will not pay the loan cancellation fees.

        You are a leading banker of our country. Kindly do not cheat your customers on account of filling your profit bellies in books of account.

        “ Be honest to your consumers so that they can be honest to the others and others can be honest to you in banking business. “

        This is for your information and necessary action. A quick reply in this matter is required from your side.

        Sincerely Yours,


        Nikhil Jain
        ( Loan Applicant )
        kindly know me the procedure to know my home loan paid details. and also know me the website to which i enter.

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          [Resolved]

           George Mark Dsouza
          I hold Current A/c No.[protected] with ICICI Bank, Jamnagar branch. They charge Rs.25.00 for physical statement but I have not received physical statement from 1.6.2007 till todate.
          Complaint marked as Resolved Aug 14, 2020
          sir'
          i have not recieved my a/c statment for the past six months. now i have one cheque bounced.
          but ihave already submitted my dues up to date.so kindly send my a/c statement as early as possible.
          sir,
          my a/c no:[protected].i have not recieved my a/c statement for the past 6 months.
          kindly send methe a/c statement since i have some mismatch in my a/c .
          Sir,
          My A/C No:[protected]. i have not received my A/c statement for the past 6 months kindly send me the a/C statement in my new address given below.

          No:213 solai amman koil street
          Thiruvalluvar nagar
          Ayanavaram, Chennai- 600 023
          Tamil nadu.

          Thank you.
          Sir,

          Please ignore the previous comment, Please amend Policy No instead of A/C No

          My Policy NO: 00103423.I want financial year statements for the period, from March 2008 to April 2009 & March 2009 to 2010.As early as possible.to my address given below.


          Mr Gopal Vee
          H.No: 5-688
          Bhawani Nagar Colony,
          Oldalwal Po: Alawal,
          Secunderabad, Dist : Ranagareddy,
          Andhrapradesh - 500 010
          Contact No : [protected]
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            ICICI Bank, Lombard, Credit Card — BANK DEDUCT FALSE PAYMENT FROM MY ACCOUNT [Resolved]

             DR. UMESH SAXENA
            Complaint Sent
            The following information has been sent to Insurance:
            Please print a copy for your records. br...
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            [Resolved]

             MANOJ KUMAR
            I have a saving account in icici bank, a/c no.[protected], sadar branch, delhi-110007. i have request to bank to stop my ECS of Rs-14, 356/- on dated 03/04/2008 two days before ECS(05/04/2008) and the excutive of said bank branch has assured me to stop your ECS, . but i surprised when i check my account on day of ECS(05/04/2008).in my account Rs-14, 356 is deducted.i have receiving of my request application.KINDLY STOP MY ECS AND ALSO RETURN MY ECS AMOUNT.

            MANOJ KUMAR
            [protected]
            Complaint marked as Resolved Aug 14, 2020
            my complaint is regarding the ecs scheme.my acct is with icici bank, bandra kurla complex, mumbai.i have an complain that ater my acct closing with icici they have charged me of cheque bounce in my mobile bill.this is the 3 time i face this problem plz solve my query.
            i have also faced ECS not stopped problem with ICICI bank. i have an account in Gurgaon branch. i too have a copy of the acceptance letter for my application to stop ECS, but even then it wasnot stopped. then i again communicated with Account Manager to stop it.

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              [Resolved]

               Mayank Saxena
              This is with regards to the EMI Card in my name issued by ICICI bank.([protected])
              I got this card sometime in Aug'07-Sept'07. The DSA never informed about the actual rate of interest which will be charged on the spend if the amount is converted to EMI, at the time of application.

              In Oct'07 - Nov'07 I spent Rs 8, 900 on the card and received the statement showing Rs2, 000 as the first EMI for the spend.Upon enquiry with the bank call center I was told that the EMI was for 6 months. So effectively I pay Rs 12, 000 for a spen of rs 8, 900 over 6 months. This works out to be approx 34%. After getting aware of such high Interest rate I immediately paid the full amount to the bank and that to with in the due date.

              Subsequent to that I have been receiveing statements which show some amount payable as Interest Charges, Service Charges, Late Payment and Service Tax.
              I then again spoke to the call centre regarding this and was told that since the Card is EMI I will have to pay the Interest Charges.

              Now, when I have paid the full amount in time, there is no reason for me to pay this interest, I also requested the staff to cancel my card.

              It has been almost 3 months now and neither the card has been cancelled nor the account closed.
              Most recently I was directed to speak to a grievance officer.
              The contact nos although 24X7 are always busy.

              Please look in to the matter urgently and close my account.
              Complaint marked as Resolved Aug 14, 2020

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                [Resolved]

                 shivaram
                To,
                The costomer care,
                Icici personal loan,

                From,
                Applicant:
                t.shivaram

                subject: complaint about my personal loan.(LIMNG[protected])

                sir/ Madam

                i have one personal loan in icici bank classique arcade mangalore branch.

                from january 2007 i am paying my EMI.

                ON january 2008 (7th jan) i received phone call from chennai icici bank and saying that we are from icici bank(tel no.[protected] mallika/shanmugam) loan section - your january 2008 EMI NOT cleared. i shocked and asked with my bank(axis) they told me you EMI is cleared on 7th january. i called again to chennai and told them my EMI is cleared on 7th jan. very next day again call from chennai with same matter. w/in two days i received letter your payment is due and you have to pay cheque return charges/late payment charges.
                i rushed to icici bank mangalore branch and asked to give my statement of payment. but they avoid to give me.
                but in my bank(axis) there is enough money in account then icici bank people chq submitted on 7th (acutal date is 5th)
                there is no fault from my side then also chq return charges/late payment charges.

                5 to 7 times i personally meeted but no responsible answer or my requrement of statement. requested them if you give me statement i will pay full and final settlement one time, and i dont want headache. but no answer.
                now from last week their (icici bank) recovery agents coming to me pay loan amount.../ i told them pls bring my statementt of which i paid and outstanding. they saying we dont know you have to pay now only.

                hope you understand my problem, i want to clear my loan as soon as possible but i want statement why this happened. in my bank(axis) fault or others fault i want to find out.

                finally i decided if again recovery agents is come to me i will coplain police/consumer court/media people.

                hope your immediate reply/action will be highly apriciated.

                regards
                t.shivaram
                phone:[protected]
                Complaint marked as Resolved Aug 14, 2020
                I too felt the same. I took loan on 19.8% for my OD but they charged 26.50%. I issued notice to KV Kamath, They reversed the 9800/= to my account. See hou if you quite ICICI bank cheats. They use finacle s/w but their configuration is puprposeley wrong to cheat customers. Normally they do not provide any sanction letter, copy of agreements, receipts, statements etc. If you ask they will not provide. Hence issue notice to the chairman your matter will be solved. Jai ICICI bank. Mangalore

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                  Icici Direct — Money not credited after Mutual fund redeem (waiting nearly 1 month) [Resolved]

                   Janarthanan
                  I've demat account with ICICI Direct. Demat A/c No is: 52751790.

                  On 17th March I've redeemed 2 of...
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                  [Resolved]

                   Milind Shalia
                  The complaint describes how ICIC bank is abusing its dominant position & exploiting its customer.


                  I have been using ICICI bank’s Money to India transfer since 2 years. It is linked from my bank in Wells Fargo USA to my Andhra Bank beneficiary bank in India. None of the bank’s account information has changed ever since. Recently I scheduled 3 transfers in January involving the same 2 bank accounts using ICICI ‘s Money to India transfer. On these 3 transfers, I received a confirmation email saying that the funds have been transferred successfully to my beneficiary account in India. After a few days I received another email saying that 1 of the transfers was unsuccessful due to "Account Type Not Found" for my beneficiary account. After following up with Branch Manager of Andhra Bank, Mulund, Mumbai, I was told that no such query was received by Andhra Bank from ICICI bank. I have no clue how all of a sudden my account in Andhra Bank, India could not be verified after a series of successful transactions.

                  2 months later, I received cash from ICICI bank worth $4872.40 (I had originally scheduled a transfer of $5000) saying that one of the 2 transactions that they initially claimed to have been "successfully" completed was not actually successful and hence they had to return my money. Upon talking to the customer representative, I was told that the transaction was canceled due to same "Account type not found" of my beneficiary account. Also I was told that ICICI bank had to hold this amount before sending it back to me and hence they had to deposit the money at current conversion rate, thus making me incur a loss though no fault of mine. Not only that, it also caused me unnecessary stress and resulted in my funds not reaching India at all, thus ruining my plans.
                  So ICICI is effectively telling me that I have to pay the price & bear the loss of interest which I would have received had I invested my money elsewhere for 2-3 months. All this because of some screw up from their side and they also claim that they cannot not guarantee a transfer through M2I if the beneficiary is a non-ICICI bank.
                  I would just like to voice my grievance as a dissatisfied customer and point the inefficiency on part of such a so-called renowned bank and their total loss of decency and courtesy for not being responsible for their actions and showing no empathy towards their harried customer. I just wish to inform all of you out there to be wary of such traps from ICICI bank.
                  Complaint marked as Resolved Aug 14, 2020
                  I have experienced the similar situation and its 2 months now and money is still not transfered to the beneficiary account in india even after giving the alternative bank account details. I think that ICICI is playing a monopoly game. someone should take action against ICICI Money2India. One thing is sure. They have found a cheap way of earning good money. Also i have noticed that they normally make this kind of situation if the amount is quite high.
                  Im undergoing same situation now.

                  I have been using ICICI bank’s Money to India transfer more than 5 years. It is linked from my bank in India, in fact its again ICICI NRO account. None of the bank’s account information has changed ever since.

                  Customer service guys called more than thrice in 2 weeks to confirm they have my fund and due to some system glitch its not transferred and will be credited in 24 hrs [this was 2 weeks ago and nothing has happened ever since]

                  Automated email from their system claims they have not recived the fund. and send screenshot/ debit advice. which I send like a 100 times...and not even a 1 line reply o those emails.

                  absolute crap service and customer care does not have aaccess to my emails / account or transfer status. they just put call on hold for few mins and come back with apologies and raise a service request listening to all stories from the begining...

                  I strongly recommend NOT TO USE ICICI Remit to India service if you transfer money on emergency or amount is huge. They play some cheap tactics here to mis hanlde our fund.
                  does anyone knows how to escalate or complain against their service??
                  Even im also a victim of the great money2india servcie.

                  I have been using ICICI money2India for 4/5 years and i trasferred some amount 2 weeks back and the request statsus is still "Request Received".when i wrote a amil to them they asked to send screen-shots and blah blan..i provided all the evidences what they asked and after that there is no mail from them..after sending out many reminder mails they dont even care to drop a single line mail stating what is going on.
                  Its really frustating..atleast they should care for their long-run exiting customers..if anyone has any info on how to escalate the issue to their higher management please let me know.

                  Sujata.

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                    [Resolved]

                     vishnu ippili
                    I remitted 4.5 lacs from citi exchange in Dubai to ICICI Bank visakhapatnam branch NRE account on 14th Mar 08, till 11th May it is not remitted. The exchange has confirmed that ICICI Bank has collected money from exchange, ICICI bank also has confirmed that they have received money, but because of a letter mistake in the name, they are not creditting my account.

                    Why did they collect money if they found the name has spelling mistake.

                    These guys are cheating to the extreme.

                    REgards
                    Vishnu Ippil
                    +[protected]
                    Complaint marked as Resolved Aug 14, 2020
                    i hereby saying that they money should go to owner of they money there is no talk about it bcos what is mine is mine ok thank u.

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                      [Resolved]

                       Sujan Roy
                      Its true that favor is always for a new girl friend rather than for wife..and that is the simple logic as everyone agrees about ICICI Bank Home Loan rate favoring new customers to existing. I have not come across any Home Loan customer of ICICI Bank who says I am happy with the Loan / relationship. As for me (floating rate of 7.25%) my loan with EMI started in Jan 2006, which has now been increased to 11.25% currently without any reduction in rate (only increase). I would request RBI and other Govt agencies to take action against this Bank for its irrational rate it charges in the market for existing customers. Now, Punjab National Bank is one of the lowest rate with fixed rate much lower than my current floating rate with ICICI Bank Ltd. I suggest all existing customers of ICICI Bank to switch to PNB to save lacs of their hard earned money!! There are hundred explanations ICICI Bank gives to defend themselves for their rate, like cost of funds etc, but should we as customer anyway be bothered except for the price (interest) we pay? I do Warn all new customers to keep distance from this Bank, because you get an attractive floating rate from ICICI Bank just to be lured as a new customer who is turned deaf ear after loan amount is disbursed!!
                      Complaint marked as Resolved Aug 14, 2020

                      ICICI Bank Home Loan — Irrational rate of Interest

                      Dear Sir/ mada,

                      I have availed the Home loan from ICICI bank at chandigarh. Now as the Rate of Interst of all the banks are going down, I too approached ICICI bank. To my surprise, only on my approach, they told me that if I pay 5% of the loan amount 9so called swapping charges) then my rate of interest will be reduced to 10.5% from 11.25%.

                      This is very astonishing. I have to pay the swapping fee on my loan amount to re my rduce my rate of interest. Can anyonetake the action against the bank, , , a) How can they charge this b) why on my approach the same is being told to me, it should have already been done by the bank...they kept on chrging higher rate of interest ..thereby higher amount...It will only lead to defalts in Homeloan if these pratices are followed by the banks...


                      Reqest for an early reply..I have also written to the bank..bt no body is willing to listen.
                      Dear sir,

                      This is question of everyone who have taken loan from ICICI Bank. it is really shamful for icici bank, when all natioalize and private bank are ready to reduce the rate of interest so why icici bank does not want to reduce the home loan interest.
                      if this type of deed will be done by icici bank in india so indian goverment should authorized to icici bank for looting to indians.
                      i[censored] have such type of body of bank who regulate bank so kindly request to u please give detail information.

                      Regards
                      Nischay
                      I also realized the same. I am also asked to pay a fee of 0.5% to reduce the interest rate. Can anyone explain me what is the meaning of "Floating intereste rate" then in true sense? Whenever the interest rates go up, bank increases the same w/o asking any such documents or so. I think the government should have some kind of audits and directives even to private banks.

                      Regrds
                      Harish
                      Hi all,

                      Me too had the same siutation.
                      They are asking to pay 0.5% to reduce the FIR.

                      What i am thinking is can we file a case on ICICI bank in Consumer forum for asking swapping fee...


                      Thanks
                      Phani
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                      ICICI BANK is very horrible bank to do any transaction. Also I feel all the subsidiary of ICICI BANK are also of similar type. I'm also unfortunate custoemr who availed Home loan and paying whatever they charge. AS for a s ICICI BANK is concerned the Floating interest menas only on Upward side. They will Give reason as hike in PLR, CRR by RBI and incraese but when RBI reduce the ineterest they will never reduce .

                      God knows what is the job of RBI and why Govt. s supporting Banks like ICICI Bank who really loot by just upgarding their technology and punish resonable customers.

                      Non of the people who work in ICICI BANk knows fully the rules and regulation and evrything is outsourced and all phone banking persons will answer just sorry for the inconvieneince and say every thing is policy and you cant make anything more than that.

                      They also pay heavy bribe to Govt. Officials and lawyers to atke care of legal cases and to stop anyone taking legal cases against them.

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                        [Resolved]

                         Sushan Rungta
                        My name is Sushan Rungta and I my savings account no. is[protected], which I am holding with ICICI Bank Ltd. I have deposited one cheque in ICICI Bank Ltd., Noida bearing cheque no. - 191732 of HDFC Bank Ltd, Patna for a sum of Rs. 9105. This cheque was initially credited into my account, but after 2 days a debit entry was made in my account whose reason is not mentioned in the a/c statement and no intimation has been received by me for the same. Till date I have not received the credit of such payment and I am really having trouble in getting it cleared, as there is no one from ICICI Bank to hear you!
                        Complaint marked as Resolved Aug 14, 2020

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                          ICICIcredit Card — Reward points transferred to Imint program [Resolved]

                           Anuradha
                          I was shocked to check my last month's credit card says I've redeemed all my points! When contacted ICICI Call centre...
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                          ICICI Bank Personal Loan — Looting of more money [Resolved]

                           kulasekaran seshadri
                          Name- Kulasekaran Seshadri
                          Prepayment of
                          Micro Banking Personal Loan Account no. LIBHP[protected]
                          Address-...
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                          ICICI Bank — Regarding IRCTC Refund [Resolved]

                           vaibhav saxena
                          Dear Sir and Madam,

                          I am not being able understand that Why I am not getting refund into my account.
                          ...
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                          [Resolved]

                           Ankit
                          Airtel Online Recharge Failed from ICICI
                          I tried to do a mobile (Airtel) recharge on 28th Feb through ICICI online banking. But after completing the procedure, the Account was debited but the phone was not recharged as there are some error on the site.
                          Then I called ICICI customer care. They replied that the transaction is successful from our end. There is a problem with Airtel and you have to contact them. I contacted Airtel four time but they logged complaint and closed it by providing clarification that we didn't recived any request. They told me to contact ICICI. I am trapped in a loop.

                          I have all the transaction number and reference number for that transaction but neither ICICI nor Airtel is having any system to track what went wrong and where is my money.

                          Can you help me in this regard!
                          Complaint marked as Resolved Aug 14, 2020

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