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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 809

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B
bhushan.s
from Pune, Maharashtra
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Fraud on my credit card

Address:411006

Hi,
I have a credit card with icici bank, on 25th december 2016 there was a fraudulent transaction on my credit card, rs 13000 have been spent on my credit card (Online transaction to vodafone), the credit card was with me all the time this fraud happened, i also got a call from icici that there is a fraudulent activity taking place on your card and that they are blocking the card, i gave them a green signal to block my card, after...
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R
Raziya66
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan Rejection

Address:Pune, Maharashtra, 411048

I had applied for personal loan with ICICI Bank, i submitted my document but aftr that there was no response from anyone (even the concerned person who i submitted my documents to). All of a sudden i recieved a verification call and thats when the concerned person called me and said my loan has been pre sanctioned. After requesting her she gave me my application number #65996743. When i checked the loan status it showed REJECTED. I have no...
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A
amit sanjiva
from Mumbai, Maharashtra
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Icici credit card

Address:Mumbai City, Maharashtra, 400093

Hi am Amit Rao (Mob No- [protected]) and as this is with ref. to my telecom with Sneha Jadhav (ICICI Bank - Mob No [protected]) dated[protected] regarding issuing of ICICI credit card of mine and thereafter I’ve provided my documents i.e. my Feb’16 salary slip, Pan card and Driving licence on the said e-mail id i.e [protected]@gmail.com.

As told by her that I will receive a ICICI kit and a mail from ICICI Bank which...
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S
Shrîkäñt Lïñgàm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of charges smab & sbc

Address:Thane, Maharashtra, 421502
Website:infinity.icicibank.com/corp/AuthenticationController;jsessionid=0000FcH3-iIFNTJtIcfE1eQEPSO:R11c0gsk

Icici bank — deduction of charges smab & sbc

2 reviews
Sh shrîkäñt lïñgàm on feb 29, 2016
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Hi, i am having bank account in icici bank at vashi, maharashtra.
My account no. Is[protected]
I was just checking my bank statement and got the shock
Because my account has been debited by smab charges
Nov15+stax65.25= deducted amount-515.25...
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M
manarm
from Bengaluru, Karnataka
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ICICI Credit card PL

Address:600004
Website:www.icicibank.com

I had availed ICICI credit card PL during 2015. While explaining the same, the pre-closure penalty charges was not disclosed and no agreement being sent to know the missing info about the loans terms and condition. The customercare person discussed this via phone and processed the amount within 3 days. Now I did inquired about the pre-closure of the same and I was shocked that pre-closure penalty of 3% which comes around 5k extra for me to...
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K
koolpal1988
from Gurgaon, Haryana
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Auto debit

Address:Gurgaon, Haryana, 122001
Website:www.icicibank.com

I have some due with my credit card. Due to some personal problem iam not able to pay my emi on time. But iam not activated auto debit service after this they make auto debit and debited amount from my icici bank saving account. And blcked my card as per icici bank rules.When iam talk on customer care they siad contact rohini branch for this solution to backend team.But how can this possible when iam not activated auto debit service for credit...
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M
Mbrp1973
from Bengaluru, Karnataka
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Lien marked against fd/rd for no reason

Address:560011

I am a HNI customer of ICICI Wealth Management. I receive my salary into savings account. I hold credit card from the same bank. I have kept more than ten fixed deposits.

I owe the bank absolutely nothing. There is a standing instruction to take the full amount outstanding from my savings account.

There is no reason - logical or otherwise - to slap a lien or lein - that too without informing me by phone or email...
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H
hc1501
from Noida, Uttar Pradesh
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Icici bank wrong information provided for metro debit card

Address:Gurgaon, Haryana, 122011

Hi icici team,

Your company representatives came to my company to open my salary account and offered me range of benefits. One of them was metro debit card for which one time joining fees was told as 300 inr to which i agreed and applied for with. Now i came to know from my friend that there is an annual fees of 300 inr as well on the card which i found on the website also which was hidden from me.

I called...
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R
rohit.agnihotri
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Processing fees cheated in home loans

Address:New Delhi, Delhi, 110059

Hi,

I am sending a mail for complaints and grievance for home loans. Not sure about sending this mail to right person or not. If it is not right then please forward this mail to the concerned department as this is a very serious matter.

Myself rohit agnihotri (Mob: 954****580) and my ex-colleague deepak singh (Mob: 999****900) both have applied for home loan from icici bank and our home loans numbers are lbdel[protected]...
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J
jsdeoraj
from Jodhpur, Rajasthan
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High mab charges without prior notification

Address:Barmer, Rajasthan, 344023
Website:www.icicibank.com

Dear sir/madam,

This is swaroop kanwar, holding an icici saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying their policy changes, if any.

Icici bank is simply debiting amount from my account without any prior information. I think icici bank is not even following the guidelines mentioned by rbi. Previously minimum...
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G
Gautam Bhattacharjee
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque amount till not credited

Address:401303

On 2 april i deposited a cheque in my icici bank, drawee bank united bank of india, barrackpore branch. Today it is 5 april, till date the amount has not been credited in my icici account. The amount is rs 239000. My icici account number is[protected].

Earlier it never happened. Customer care said the amount is big. Does that means for 20, 000 processing method is of one type and if the amount is in lakhs it is something...
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U
Uttarakhand Gujrat Carrier
from Kanpur, Uttar Pradesh
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Money not dispensed by atm but amount debited

Address:249403

Dear sir,
With due respect i want to say that i have a current account by no.[protected] in your haridwar branch .On 28th march, 2016 time approx 17:35 to 17:40 i visit your atm situated at shivalik nagar (Atm id-s1vdc038) .And i have done one transaction for rs.35, 000/- withdrawal but money not dispended and display shows something like your card limit exceeds or daily limits exceeds and not received any money or transaction slip...
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P
Pradeep.bhoyane
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due to faulty atm machines at bank premises (shivaji nagar)

Address:Pune, Maharashtra, 411004

I made a transaction on 02.04.2016 around 10:10 AM in Pune Shivaji nagar Branch ATM machine. I tried to withdraw 40, 000 rupees but ATM machine did not dispensed the money but amount deducted from my account. Immediately i contacted bank person she asked me to log a complaint in customer care. I logged a compliant with SR no.[protected].

Every time i m checking the status of compliant, i am getting different turn around time....
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L
Lokesh Bannatwala
from Thiruvananthapuram, Kerala
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Late fee is too high

Address:Pune, Maharashtra

I am holding icici bank credit card... From 2012...last month.. My payments due was 650/- due on 23th..and I pay on 24th via net banking
It the time of issuing this credit card.. I have been informed that if you unable to pay on time u will be charged interest... But they have not informed late fee charges.. And it's slab... There slab.. Are as follows
Up to 100/-= zero late fee
100 to 500/- = 100+ services chargesbr...
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A
AKMittra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank credit cards

Address:400063

Card a/c number 4375 xxxx xxxx 4008 - though payment made within one month of purchase still showing due and charging interest. Samsung smart led tv purchased on 26/01/2016, as chroma retail had advertised an additional discount of 10% using icici credit card. Made full payment of 59, 465 on 24/02/2016 which is acknowledged in the march 23/03/2016 statement at the bottom as - 24/02/2016- click to pay payment received 59, 465cr. Still the...
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R
Ravi Madhavan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dp charges being deducted without informing the customer

Address:560032

I have a demat account in icici bank which has not been used till date . When i checked my bank transactions and i found that there is one debit transaction ''55736122 dp chgs till feb-16---- inr 572.50'. When i created the demat account, i was not told about the dp charges, it was told by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered...
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F
Feraz Ahmed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 20000 deducted from atm but cash not dispatched from atm machine

Address:New Delhi, Delhi, 110025
Website:www.icicibank.com

On 9 march 2016, i have done total 3 transection . I have made two transection of 20000 but i receive only 1 of them second 20000 rupeea was not dispach from machine .
I have already submit a written complain at my home branch on 11 march 2016. But did not get any money as well as response .
Please over this matter.
Thank you
Feraz ahmed siddiqui
A/c no.:[protected]
Saving account
Branch...
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V
Vijaya Kanteti
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer to india using money2india

Hi,
28jan2016 i transferred money to india registering to money2india online.
22feb2016 still haven't received money so approached customer service through phone and email. Asked for documentation i have provided passport, visa, identity everything required for transaction process.(Re: 00065abcnk1u6ct0:query on transaction id: m2a[protected]
02march2016 after lot of followups again i learned transaction is held for documentation...
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S
Sindhu.Madishetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive my iwish amount completely

Address:500032
Website:www.icicibank.com

Hi,
I opened an i wish account for 1500 per month.
Added amounts on particular dates.
1000 10/7
1500 2/8
1500 2/9
1500 2/10
1500 2/11
500 3/11
1500 2/12
2000 13/12/2015
1500 2/1
3000 2/1
300 2/1
According to terms and conditions if we withdraw after 6 months the interest will be 7% but i didn't even receive 2% also.
I added 15800 to...
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K
Khursheed Akhtar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of premium of rs.200000.00 for icici pru policy 18517013 in this year 2016

Address:560046

Dear sir,

Kindly be informed that my wife is an icici account holder since long time. Two years back, she trapped by some agent of mira road branch, who convinced her to invest 200, 000 rupees on icici life pru after giving false promised for good returns.
Last year after my repeated request, they deducted the amount without prior approval. Even though i have requested and send mira road branch manager email and personally...
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