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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
1995
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1800 228 181
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+91 22 2653 1414
902
552

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ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 807

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1
100Rub Gupta
from Delhi, Delhi
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Complaint regarding non clearance of cheque on time

Address:New Delhi, Delhi, 110028

I am a customer of icici bank and my account no is :[protected]. I represented a cheque to icici bank, naraina vihar branch amounted rs. 2, 00, 000 (Two lakhs) on monday i.E 18/04/2016 at 10 am.

On tuesday at 12 30 pm i got a message that your cheque will clear on 26/04/2016, there is marriage function on 24/04/2016, i need cash on urgent basis.
When i asked customer care executive to return my cheque he told me that...
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J
jeshra
from Delhi, Delhi
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Pathetic & down to the dogs service

Address:560005
Website:WWW.ICICIBANK.COM

4 mail to the chairman of the bank & no one cares. What has they to lose. The head is twisted & obviously the tail too will be twisted. What a shame & they claim its the best service. Bull!!!

1st mail to the chairman on 6th april'16
[protected][protected][protected]-------
Hi there,

My name is rajesh ramanathan & have been your customer for the last...
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D
Dileepu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smab charges deduction

Address:560005
Website:www.icicibank.com

Due to smab charges icici bank deducted total 728 rupees totally in two months dec 15 and jan 16.
My is a salary account and how can they do this to me they said before we can maintain zero balance also, now without informing me atleast on this process they deducted, as i am thinking its a salary account and can maintain zero balance too, so as per me i don't know the process they should say me before opening the account, they said...
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V
Vijay@1990
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late charges reversal

Address:Mumbai City, Maharashtra, 400710
Website:www.icicibank.com

I am very disappointed with my icici hpcl coral credit card bill which i received on 18th of april 2016 for the period of (15-03 to[protected].

In that 500/- late payment charges and 72.50/- service tax is included in my bill.I really dont know why these charges are added into my bill, i pay my bills regularly before due date.

My previous due was 810.51/- and i made a payment of 800/- for this on[protected]...
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Address:New Delhi, Delhi, 110003
Website:www.icicibank.com

Dear Sir,

I regret to inform you that I have taken Rs. 7 lacs as a personal Loan from Mr. Aman, Contact No [protected], But it has already 4 month old & still not transferred in my account. They also misguided me in a following manner so i had paid extra 7000 to clear my Axis bank loan.

You are requested to please guide us.

Regards,

Arvind Kumar
[protected]...
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1
1sachin786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atm close

Address:700007
Website:public

Dear,
Sir/madam,
बड़ाबजार, रबिन्द्र सरणी में सोसायटी हॉस्पिटल के सामने आपका 1एटीएम लगा हुआ है, जहा पर आपने लोगो की सेवा के लिए ये एटीएम लगाया है, लेकिन अगर आप वहां 1 आम आदमी बनकर...
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P
priyanka rane
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application for wrong deduction of money

Address:Mumbai City, Maharashtra
Website:www.icicibank.com

Dear sir/madam,
I tried removing 500 rs. From icici bank atm (Bhayander). But i did not got the money and 500 rs. Was deducted from my account. So how can i get my money back & whom shall i contact? I hope you will help me in getting my money back. And hope will reply on the same

Thanking you yours faithfully
Priyanka...
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S
shamaayu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding online shopping

Address:Mumbai City, Maharashtra, 400072
Website:Ambiyas spa

Dear sir/madam,
I'm Aparna, i did online shopping of purchasing spa coupons from groupon but unfortunately sum of amount rs.899 got deducted from my account and didn't get the voucher. It was cancelled. so how can I get my money back and to whom shall I consult.I hope you'll help me in getting my money back.
Thanks and regards.
Your faithfully
Aparna....
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S
Sudipta Acharya
from Kolkata, West Bengal
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Credit card pin number not received

Address:700059

I am using ICICI bank platinum credit card for many years.They did not send any pin, I was not worried previously but now pin is mandatory for buying ..and I asked them to register my new number as a registered phone number [protected] but they are not...
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R
Ruchi Pandya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card limit issue

Address:Gandhinagar, Gujarat, 382421
Website:www.icicibank.com

I applied for credit card because i want high credit limit. A man from icici told me, you will get the amount double of your salary but i got just half of my salary. It is just a bull.
I already have other credit card of much more limit then this. What's the use of giving it then.
My credit card number is [protected].
Kindly look into the matter.
I had very bad experience with the icici banks services...
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H
Haresh Kariya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tool free numb er is not in service.

Address:Bhavnagar, Gujarat, 0278

Sir, your bank tool free number [protected] for p.L. Is not working. And number of tool free numbers are not in working. Pl.Do needful. Thanking you,
hmkariya-bhavnagar-[protected]...
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M
Mohd Afeef
from Mahoba, Uttar Pradesh
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Rupees deducted by but they are reverting my cash

Address:Lucknow, Uttar Pradesh, 226021
Website:www.icicibank.com

Today i was trying to book ticket through irctc though they have deducted my cash my account but i cannot book my ticket
Transaction ID: [protected] for irctc which says ticket not booked but icici bank officals have not reverted my mailed yet when shal i could get my ticket refunds of rupees 800 rs. i have also selected option (book only when there is seats available) therefore i cannot see any transaction details from irctc...
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R
Ruchi Pandya
from Ahmedabad, Gujarat
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Credit card approval & dispatching issue

Address:Gandhinagar, Gujarat, 382421
Website:www.icicibank.com

I am working with private company. We have our salary account in ICICI. Person from ICICI came to our office and encouraged us to purchase credit card. I applied on his request. First of all for address verification, thay came on odd timings without calling. Hence my request was rejected. I again applied with the complete documents and then i got approval. Card was dispatched through Blue dart . But i dint got any call from the person who...
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K
kawatch
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg. : — pay double flight fare due to negligence of jet airways staff.

Address:Kamrup Metropolitan, Assam, 781025

As due to delay one fraud Mr. Rahul Kataria who told me that he is Jet airways executive and misguided me to transfer fund to receive your compensation. but due to his action I am in trouble . he taken my fund (i.e. Rs. 95000/-) and finish it on 14/04/16 . his phone no. is [protected]. Question is why he told me that I am jet airways executive. his ICICI BANK A/C No. is[protected].
and I talk several time to customer care regarding...
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A
Awadhesh Tiwari
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My registered mobile no change not issue the new pin no

Address:Mumbai City, Maharashtra

My credit card no[protected] my change the regestd mobile no i want new pin no main last 15 day se branch main jata hoon lakin aaj tak mujhe naya pin no nahi mila hai cont no [protected]...
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Address:600097
Website:www.icicibank.com/complaints/complaints.page?#toptitle

I had been an icici credit card user for last 5 years, and last january my credit card payment reached them on 2nd february, against the pay by date of 30th jan. (There were a saturday & sunday banking holidays).

Though i requested for reversal of extra interest of over 1300/- icic team didn't reverse, and i escalated this to customer care head, principal nodal officer and now to level 4 officers. It was sad to see they were...
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K
karanprince
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty notes withdrawal (18 notes of rs.500 each total value rs.9000)

Address:New Delhi, Delhi, 110044

Hi,

I am a customer of ICICI Bank and my account no is :[protected]. I have done an ATM cash withdrawal on 14-April-2016 18:57 at Mohan Co-operative Sony building ICICI Bank ATM in New Delhi-110044. I got 18 faulty notes of Rs. 500 each note and nobody is ready to take this type of notes. All are torn and stiched by tape and glue. Bank is also not accepting those and suggest to register complaint to customer care but I have...
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I
Ilango Krish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Applied for a credit card and still waiting for it even though a eligible salary account holder of the bank

Address:560048
Website:www.icicibank.com

I have applied for my credit card three times but, no response from the credit card dept. i have attached images below.

First:- Very first time applied and no response
Second:- Second time i applied for my credit card, response came in a different manner saying address proof is not enough(Note: With the same address i got my personal loan within 2 days)
Third:- Third time i have applied for my credit card, response...
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N
nknaren5
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Fraud in internet banking

Dear sir/madam, i am narendra kumar from tamilnadu, i am having my savings account in icici bank. On 01.04.16 i received a mail from icici bank customer service department stating that i have operated my internet banking in unauthorized system so login to your account otherwise your account will be disable in 48 hrs so i login to my account. On 03.04.16 i received 10 message from icici stating that i have recharged my mobile and recharge...
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praveen khemalapure
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet done

Address:Belgaum, Karnataka, 590006

I had a failed transaction at a restaurant in Belgaum. I have complained with the hdfc bank asking where did my 1000 rs go. Bank people do not have a answer where the money went. They are not replying to my complaint. This is how service is provided to the salary account holders @ hdfc bank. At Least reply to my questions which i have mentioned in the complain.

Ref no : 1036079...
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