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ICICI Bank Complaints & Reviews

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Last updated Apr 18, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
1995
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1800 228 181
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453
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902
551

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Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 808

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R
Rohit K.A
from Mumbai, Maharashtra
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Unknown deductions

Address:560060
Website:icicibank.com

Hi - there are several unknown deductions from my account

Il/[protected]/nchgrs2.50strs0.36 - 2002.86

Mabchgs-feb16+stax 50.75 - 400.75

Mabchgs-mar16+stax 65.25 - 515.25

What are these deductions???? I opened this account only because you sold an insurance policy to me. This is rediculous.

Please explain and revert back these immidiately....
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F
frankdesai
from Bengaluru, Karnataka
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ICICI B2 Banking

Website:www.b2.icicibank.com

This is regarding a severe complaint related to the website of b2 banking.

I have been using icicib2 banking from 2008 and I have hardly seen any improvements in this website.

This being completely online banking, the web experience has to be really well otherwise it's of no use..!!

1) The mailing module is ridiculous - the grid does not show subject line for the mails. Do you expect your customers...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I submitted my application for NRI home loan in the first week of March 2016 in all respect however i am still waiting for approval. Chronology
- 4 March 2016 Application handover to ICICI representative (Arif Hussain)
- 30 March 2016 inquiry/verification received from ICICI (Sakshi Bindal / Regional Credit Manager Noida)
- 7 April 2016 house verification from ICICI

I am afraid of financial loss claim from...
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R
raimanish49
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction my account balance

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicibank.com

Hello,
My name is manish rai i am holder of saving account with indusind bank with a saving account no[protected] and my home branch is noida sector-18.I am writing this email in great disappointment, i would like to share my bad experience of banking with indusind. I am a salaried person working with pvt. Organization in delhi and trying to cope up with life by earning my livelyhood, i have my family in bihar who is totally dependent...
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S
samoomm
from Bengaluru, Karnataka
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Icici credit card surcharges even in hp petrol outlets

Address:Bangalore, Karnataka, 560043
Website:www.icicibank.com

Dear sir,

This is a complaint on the surcharge waiver being offered by icici on coral cards.

I have a salary account and in course of time i was offered a coral credit card. I have been selectively using this card only in hp petrol station. In spite of this cautious approach, i found out that i was being charged with the surcharge fees continuously for 3 months. I want to get this charged reversed at the earliest..br...
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A
adirampal
from Bengaluru, Karnataka
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Shear harassment by their staff

Address:New Delhi, Delhi, 110007

Taking icici credit card was the biggest mistake of my life. Their staff has no manners and don't know how to speak to a customer. I got a call from this lady sonu the other day for the payment of my cc wherein she was literally shouting on top of her voice. My payment was due as i was traveling out of the country and somehow missed to pay the same. She is such a harraser that she involved my family in it. Sent her representative to my house...
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Address:122001
Website:www.icicibank.com

From last month a lady from icici bank call me several times in a day from no. [protected] or e [protected] . She asked me to pay bill of my father credit card . Why i am going to pay if i didn't used it .She always talk nonsense dont know how to talk .And she also make calls in my company where i did my training but due to her calls company through out me. Only she is responsible for this.How can a bank appoint such type of peoples ....
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Address:Chennai, Tamil Nadu, 600010

On 24th of aug 2015, sunday icici representative came to my home to collect auto debit change form. I requested to change auto debit for lbche[protected] from indian overseas bank account to icici nre account to make the emi transfer process smoother. I have signed all the mandate forms that the representative told me. Also i provided blank security cheque to him.
So for the month of sep 2015, i expected the auto debit to happen from...
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S
sandeep ratiwal
from Udaipur, Rajasthan
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Money deducted without any information

Address:Gurgaon, Haryana, 122001
Website:icicibank

Dear Sir,
My name is sandeep, i have opned a salary zero balane account in cyber greens city gurgaon branch.my account number is[protected], there are seven thousand rupees in my account since last one year, but now i have check my balance, there are only four thosand some rupees.these charges deducted as smab charges + s.tax, my account is for salary account as zero balace, then why icici deduct this money, i have deposit this...
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A
Ankur_12354
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15000 Rs withdrawn from my account

Address:122001
Website:www.icici.com

R u guys running a bank.. or dis is some kind of joke going on.. today I withdraw a amount of 5000 at 3:11pm from the ICICI atm ashok vihar phase 3 gurgaon and at 3:22 pm I received a message with 15000 withdrawl from my account.. this money is really precious for me as I was saving this for my moms operation from last 3 months.. now who will compensate me for this amount.. I am going to the consumer court as I am really irritate with the...
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E
Er Mayank Sharma
from Kanpur, Uttar Pradesh
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Regrading money withdrawal at hdfc bank money not received

Address:Sonipat, Haryana, 131001

Sir aaj maine maine hdfc atm se money nikalne gaya tha mera a/c[protected] hai 2500 rupees nikale pr amount nikla nahi or muzeh message aaya ki aapke account se rupees kat gaye hai
Meri mobile no-[protected]...
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J
jatesh sachdeva
from Delhi, Delhi
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Unauthorized credit card charges, unethical behavior of icici bank

Address:Faridabad, Haryana, 121002

In my credit card statement from 24-jan-2016 to 23-feb-2016.

I was having previous balance displayed 17493.36 which got neutralized with the payment of 17493.36 and new purchases was worth of 51921.29, for which minimum amount due was 2600/- with a due date of 13/03/2016. I paid 3000/- on 10/03/2016.

Now in the statement from 24-feb-2016 to 23-mar-2016.

Icici is now asking me to pay interest for...
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J
J.S.Sandhu
from Dirba, Punjab
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Credit card payment reminders

Address:140301

I have applied for ICICI bank credit card in Nov 2015. Due to some reasons, I was out of station and after that I shifted my home. So, Credit card was not delivered to me and was returned back.

On 10th Jan 2016, I received mail that my credit card was blocked due to undelivered.

But after that every month I am receiving payment reminder mails and monthly statements.

I wanted to raise the complaint...
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B
bsdeeepak
from Surat, Gujarat
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Smab charges deducted without any information

Address:Bangalore, Karnataka, 5600064
Website:www.consumercomplaints.in

Dear sir,

I am salary account in icici bank holder after i changed the company my salary account changed but several times i visited to icici yahalanka branch bu no information regarding smab charges regarding my account even i done pradanmanthari scheam from icici only and for lpg gas subsidy also i am very old customer still they updated as salary account only and without any infromation thay deducted total 4000/- as smab...
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H
hdoshi91
from Delhi, Delhi
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Credit card joining charges

Address:Mumbai City, Maharashtra, NA
Website:www.icicibank.com

Respected,
My name is harshal doshi. I am a customer of icici bank from last two years. I have my salary account in icici bank.

Last month, i was offered a coral credit card from icici bank. Since i have my salary account in icici bank, i was offered a completely free credit card. I was told that there would not be any joining as well as yearly charges. It was offered absolutely free.

Now i have received...
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K
knithin1720
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Harassment from icici bank employees

Address:560075
Website:icicibank.com

Dear sir/madam,

Recent days me and my relatives are getting frequent calls from icici bank saying i have pending payment in icici bank from 2008, which is 100% not true. I have closed my icici credit card in 2008 giving cheque to bank in 2008. The harassment has caused me problems in my personal relationships with my family. I have been asking them to send me all the details they have, but they abused me and they're not ready...
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H
Hardwell2019
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding customer service associate

Address:400103

I called icici bank credit card customer service on friday april 8th 2016 at 10:08 am & i spoke to lady who's name i don't remember. I wanted to know the principal outstanding on the personal loan that i had availed on my credit card as i was planning to pre close it. First of all when i got connected to her, she was talking to someone next to her may be her friend or may be someone not paying attention on her system that the call has hit...
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B
bhushan.s
from Pune, Maharashtra
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Fraud on my credit card

Address:411006

Hi,
I have a credit card with icici bank, on 25th december 2016 there was a fraudulent transaction on my credit card, rs 13000 have been spent on my credit card (Online transaction to vodafone), the credit card was with me all the time this fraud happened, i also got a call from icici that there is a fraudulent activity taking place on your card and that they are blocking the card, i gave them a green signal to block my card, after...
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R
Raziya66
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan Rejection

Address:Pune, Maharashtra, 411048

I had applied for personal loan with ICICI Bank, i submitted my document but aftr that there was no response from anyone (even the concerned person who i submitted my documents to). All of a sudden i recieved a verification call and thats when the concerned person called me and said my loan has been pre sanctioned. After requesting her she gave me my application number #65996743. When i checked the loan status it showed REJECTED. I have no...
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A
amit sanjiva
from Mumbai, Maharashtra
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Icici credit card

Address:Mumbai City, Maharashtra, 400093

Hi am Amit Rao (Mob No- [protected]) and as this is with ref. to my telecom with Sneha Jadhav (ICICI Bank - Mob No [protected]) dated[protected] regarding issuing of ICICI credit card of mine and thereafter I’ve provided my documents i.e. my Feb’16 salary slip, Pan card and Driving licence on the said e-mail id i.e [protected]@gmail.com.

As told by her that I will receive a ICICI kit and a mail from ICICI Bank which...
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