Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 810

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khursheed Akhtar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of premium of rs.200000.00 for icici pru policy 18517013 in this year 2016

Address:560046

Dear sir,

Kindly be informed that my wife is an icici account holder since long time. Two years back, she trapped by some agent of mira road branch, who convinced her to invest 200, 000 rupees on icici life pru after giving false promised for good returns.
Last year after my repeated request, they deducted the amount without prior approval. Even though i have requested and send mira road branch manager email and personally...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Smijianil
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted mab charges dr my zero balance account

Address:690518
Website:www.consumercomplaints.in

I am ( smiji[protected] account holder of icici sasthamkotta, kollam, kerala .Its ifsc code is - icic0002671. It was a zero balance salary account, but they are deducting mab charges from my account in every months without any information (Sms) ( 05/2015 to 02/04/2016 ) .This is already informed to icici bank many times for refund . They are told now this account is general account due to insufficient balance and to maintain minimum balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Muduluri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank fraud

Address:411006
Website:www.icicibank.com

I had an outstanding of 25, 438.54 INR left on my credit card statement date 08/02/2016, I did make a payment of 25000 and there was only 438.54 left to be paid and to my surprise I later realized that ICICI bank had charger me an interest of 1212.68 rupees.
I feel like i have been duped of my money, and just cannot understand that i was charged an interest of 1212.68 rupees for 438.54 rs of outstanding left.
I mean is this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sugesh
from Mumbai, Maharashtra
Report
Copy

Change of address and phone number

Address:Chennai, Tamil Nadu, 600095

I have change my residance so please change my billing...
My new address is 14/503, kalyani orchid appartments,
Mmda colony,
Madhuravoyal,
Chennai - 600095
PH - [protected]

My old address is,
4/450, mmda colony
Madhuravoyal,
Chennai - 600095
PH - [protected]

So kindly updated ur records...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Y R REDDY
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D p charges debited in my account after closing of d mat account

Address:Jhunjhunu, Rajasthan, 331028
Website:infinity.icicibank.com

Dear sir,
I had Demat account in ICICI bank for 1 year ago. When I checked my bank transactions and I found that there is one debit transaction '61357516 DP CHGS TILL FEB-16 INR 687.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kalaiemca
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted rs.572.50 without my knowledge (49756868 dp chgs till feb-16).

Address:603103

From my Salary Account Rs. 572.50 Deducted in the Name of 49756868 DP CHGS TILL FEB-16.

Is it due to Demat Account Charges, If it so, then why the hell they are deducting from my salary account.what is the link between by two accounts.

I didn't signed anywhere to link both accounts and deduct my amount without my knowledge at any time.

Also for Demat Account iam already paying all charges including...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogesh11gh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smab charges debited to savings account

Address:411051
Website:WWW.ICICIBANK.COM

To,
Icici bank ltd.,
Satara road br.,

In last week on 24.03.2016, my account had been debited for rs.400.75 against showing remark smab chgs feb16+stax50.75. I had recd. Mail regarding minimum balance on 18.02.2016, i had maintained the balance from 19.02.2016 of rs.10, 000/- +, although maintaining the balance account had been debited.

Requesting you to reverse these charges and cr. This amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohitb88
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank dp charges fraud

Address:Gurgaon, Haryana, 122001
Website:www.icicibank.com

My ICICI savings account was opened as a salary account and the representative tagged along the demat account papers as well telling me that the demat account is completely free of any charges. When I checked my bank statement, I found that there is one debit transaction '61205155 DP CHGS TILL FEB-16'---- INR 497.77'. I was not made aware of any kind of "DP Charges" at the time of signing up. I did not even get any mobile message alert for...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
a.sahil65
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud money deducted

Address:600029
Website:icicibank.com

Would like to bring u in notice from my account 572 rs deducted..for same I have not received any msg I want an immediate action as on same and want my refund back..how can u deduct money and ll not send me a msg and moreover when dis girl called me for demat account she told no money ll be deducted.i have never use it and I don't k ow dat demat number too.banks like icici I not workin fine.just to show financial year earning they have deducted.pls...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arora.abh03
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

43372112 dp chgs till feb-16

Address:New Delhi, Delhi, 110048

This is regarding a debit of rs. 570 with particulars "43372112 dp chgs till feb-16".

Firstly, i was never notified of it. Secondly, when i searched through, i found out that many people have registered exactly similar complaints. In many cases, the issue was resolved. I am annoyed, and do not like to see such undue advantageous tries from the banks.

If the amount is not refunded or this happens one more time,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
wise_manoj
from Chennai, Tamil Nadu
Report
Copy

Lien on my saving account

Address:Chennai, Tamil Nadu, 600079
Website:WWW.ICICIBANK.COM

LIEN Marked on Savings a/c
Sir/Madam,

This is to lodge a complaint against ICICI Bank Credit Card/Loan Department who has illegally put the amount in my savings account on lien for credit card joining Fee outstanding of year 2008. There was absolutely no communication (via email, phone call and hard copy letter). They have all of a sudden upgraded my credit limit and later on i came to know that they are charging 35000...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Dinakar G
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International mobile number update

Address:Hyderabad, Andhra Pradesh
Website:www.icicibank.com

Hi,

I have sent letter to update my mobile number to the international one. Craziest thing happened is mobile number updated for sms alerts for transactions but not the otp service. I'm unable to access my phone banking as my debit card is blocked. I don't use my old number to generate new pin. I'm annoyed with the customer service been provided by icici. No response from customer care. I'm in london. I have to pay my emi...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pj24789
from Gwalior, Madhya Pradesh
Report
Copy

Security guard misbehaviour and snatching of my card

Address:Indore, Madhya Pradesh, 452010

Myself Pooja Jain, i went to Vijaynagar area scheme number 54, Indore city icici Atm today around 5.30 pm .As soon as i entered Atm there was a white chair, Atm machine and nobody around, a minute later security guard came in and sat in that chair inside of Atm, meanwhile i inserted my card and entered information to get my savings details and got its receipt and my phone rangs n post collecting my receipt i answered the call just to say...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pj24789
from Gwalior, Madhya Pradesh
Report
Copy

Misbehaviour and snatching of my card by security guard of icici atm

Address:Indore, Madhya Pradesh, 452010

Myself Pooja Jain, i went to Vijaynagar area scheme number 54, Indore city icici Atm today around 5.30 pm .As soon as i entered Atm there was a white chair, Atm machine and nobody around, a minute later security guard came in and sat in that chair inside of Atm, meanwhile i inserted my card and entered information to get my savings details and got its receipt and my phone rangs n post collecting my receipt i answered the call just to say...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
beeta4047
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer care number

The icici bank customer care number is not functioning at all.When you want to update the account details, or any problems like internet banking, They do not respond at all.Even in the branches the service is very poor.
At the time of starting an account they treta you as king, when you are in need of loan they turn their back to you.In my experience it is worst private bank of India.They can't even update pan number....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PrAt BhaRd
from Gangtok, Sikkim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment issue

Address:110029
Website:www.icicibank.com

I have an icici bank credit card with card no [protected] . With an unfortunate event, i lost my job and i missed two of the payments to pay. I somehow manage to pay the minimum payment which was being asked to pay by the collection agent from the bank. I got the receipts of the payment too. They also advised me to pay some payment so that the card could be in active mode and wouldnt get permanently blocked . I managed to pay whatever...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bddaga
from Mumbai, Maharashtra
Report
Copy

Transfer of pf & fpf funds to my new account with present employer

Address:Mumbai City, Maharashtra, 400072
Website:alumni.icicibank.com/UserPages/frmMyProfile.aspx

I am an ex-employee of ICICI Bank Ltd. My Ex-employee ID is 269094. I submitted my request for transfer of my PF & FPF funds to my present employer's PF Account on 12th January, 2016. However, there is no response. The Bank's website https://alumni.icicibank.com/UserPages/frmMyProfile.aspx

is also not providing any update.

Kindly direct ICICI Bank to transfer my accumulated PF amounts with till date interest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopikannan.gm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Response from service

Address:632209

I have not received the Acknowledgement of My complaint against service from South zone Head.
I have raised service request since Two Months back.To resolve my Name Correction in SB account as per Proof of Documents.

The same has been Communicating continuously to ICICI bank still last Two Months.

As on today which is not yet get resolved.
Please help the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surekha Perugu
from Visakhapatnam, Andhra Pradesh
Report
Copy

Unblocking my coral credit card

Address:Hyderabad, Andhra Pradesh, 500050

My credit card blocked when i tried to draw money from the atm card ( i don't knw dat money can't be drawn).From then on it got blocked due to security reasons and it is not letting me to swipe and when i tried to call customer care to unblock it they say my mobile no is not registered bt i have called many times to unblock my card to customer care and got it unblocked.I went to nearest branch but no response.I wrote mails no response kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaustav2103
from Pune, Maharashtra
Report
Copy

Late fees and Finance charges levied even paying on due date

Address:Nagpur, Maharashtra, 440013

I made an ICICI bank credit card (4375-xx-xx-0007) online payment on the due date (4th Mar 2016) mentioned on the statement, the amount also got debited from my account on the same day- but the bank is charging me interest stating that it got the payment on 8th Mar 2016..
please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy