ICICI Bank Complaints & Reviews

Hello its been more than 10 days that i submitted my needful document for my loan, am applying this loan for my sister marriage purpose and i was expecting loan money as soon and there is no information about my loan.. no call.. no msg.. no mail

the person who collected my document says its already approved and credited, but there is nothing in my account..
pleas do the needful for me am in my sister marriage commitments...
requesting you to be not ignore this complaint..

regards,
Kishore Chandra RC
[protected]
[protected]@gmail.com

Seva me
Branch manager
Sir Maine 12 February 2016 ko Central bank ke ATM (Gudamba thana kurshi road) ke pass se 5000 ka transactions kiya lekin ATM se surf 3000 rupey hi nikle 2000 rupey ATM me hi rah gye . Maine bahut baar complain kiya lekin mere
Paise vaapis nahi huye . Jiske kaaran mai bahut pareshan hoon, mujhe paiso ki bahoot jarurat hai . Bank ke log meri kuch sun nahi rahe hai. Mai bahut baat bank gaya aur customer care se complaint kiya lekin koi sunvaai nahi hui surf mere paise aur time waste ho raha hai
Kripa karke mere paise vaapis karne ki kripa kare .

Dear Sir,
Last year due to fraud calling I lost few thousands. For which I did not blamed ICICI and I stopped using card. Card renewal was there in Jan. Without checking with me they send the card which did not get delivered to me since I had moved to location. Despite I did not collected the card, I started receiving monthly statement and charging the penalties.

I tried to log the complaint from ICICI bank website. But it was asking credit card no which I do not have. I do not know my new credit card no.

Hello as i have taken a personal loan and its emi of 3590 goes on dated 15th of every month but icici bank deducted it before 15. They deduct my emi on 7 th may 2016 & len my account on 7 th may 2016 & always show variation in interest in emi. My personal loan id islpdel[protected] named ravish chauhan taken from icici delhi university branch. I tried call to icici customer care on 8 th may 2016 but it could not work to resolve my problam kindly take necessary steps to solve out my problam.

Respected sir/madam,
I have taken the house loan from the adyar, icici branch for the amount of rs. 38, 00, 000/-. I have paid the two months emi's already. So far, i am yet to get my copy of sale deed. No one is acting on it even after several requests. My details as follows
Loan account number - lbche[protected]
Application number - [protected]
I request you to look into this immediately and do the needful at the earliest to send the documents to me.
Regards
Badrinath
Tl-infosys limited
Email - [protected]@rediffmail.com
Mobile - 91 [protected]

I called ICICI Bank customer care to block a credit card but they kept me on wait for 20 mins and neither of customer care representative responded.
So, My request was not resolved and I had to bear mobile charges in addition. Why is there so lackadaisical attitude of customer care employees? If a customer's matter is o[censored]tmost urgency, then on whom he can rely?

Hi

I have made an online payment of rps. 744 internet act fibre bill from my icici account[protected] through netbanking. The amount is debited but the transaction got failed. But credit my amount back. After that i have done recharge in paytm from my account and it is success. Please credit my amount as i have to do my payment for internet act fibre bill for the month of may 2016....

Dear team,

I have applied personal loan for rs. 1lak on dated 30-apr-2016, all the documents was collected by mr. Sohil (Mob. [protected]). On 01-may-2016 i got the app. No. 66093070. After that nothing is happened and till now i am waiting for the update. I have called to sohil, his senior (Kritika: mo.[protected]) and bank customer care but nothing happened. When i applied for loan the bank said you will get the loan in 72 hours. I don't know when this clock will complete it's 72 hr. My salary acc. Also with icici bank since 8 years and this type of service you are providing to your customers. I am waiting for a right approach.

Regards,
Sachin

To ICICI bank
My self Sachin Gundecha...I have a joint saving account with your old panvel branch bank...
Today 7 th may2016, I went to bank for some deposits n doing FD n RD...But when I fill up form they said you are a joint holder you can't sign there.. I told them when I open an account that time you said to me anyone's sign b ok... So now why they refused... Then I told them every time I signed over a documents... They again refused.. Then I said I want to closed my account...they said ok fill this form...
So this is your customers handling tendency... I have lacs of rupees in my account... This is a way your bank staff treat us... Pathetic service at ur bank...
Please take action as soon as possible other wise I will take another action...
Thank you

Dear Sir/ Madam

I have a savings account with ICICI Bank, Signature Bhamburda, Shivajinagar, Pune branch . My account number is[protected]. I was maintaining my minimum account balance from the day of opening of the account, now i checked my account and found that my account is debited multiple times with these charges while I am maintaining MAB.

ICICI has made a complete mockery of "Advantage Women" account. They should have rather named it as "Disadvantage Women" account.
Details of the transactions are below:

1) 10.02.2016 PrivlgMABChgs-Dec15+ServTax 36.25 = 286.25
2) 17.02.2016 PrivlgMABChgs-Jan15+ServTax 36.25 = 286.25
3) 11.03.2016 PrivlgMABChgs-Feb15+ServTax 36.25 = 286.25

And i was not informed prior to this. So, please take some action against the bank,

Hence I am requesting to bank or consumer to return my money in my ICICI saving account.

Kindly do the needful.
Waiting for your response.
Jaymala Satish Daundkar
email: [protected]@gmail.com

Dear sir,

I took housing loan from icici bank, sector-50 branch, noida, u. P-201301 on 26-dec-15 and after so many follow ups with icici bank, i have not received buyer copy of tri party agreement which bank was supposed to give.

I am following up with their team member anil chauhan and continuosly getting the same response that he will send the copy but failure to do so.


Kindly do the needful.

Here is the detail:

Loan a/c : lbnod[protected]
Email: [protected]@gmail.com

Dear sir,
I made a payment through my visa debit card no-[protected] on 3rd may 2016 at 7:40 pm the amount of inr4, 910.55 to national institue of open schooling the amount deducted from my sb account no[protected] the same time but not received by the national institute of open schooling till now[ 6th may 2016] as it is the matter of fees please solve the problem as soon as possible, otherwise i will not able to take the exam, please send the amount to the institue as soon as possible

Dear sir, i applied with all documents for new account opening with account opening fee Rs 5200. the representative verified the documents & accepted. but not opened the account. the bank has not returned my money which i requesting from last 6 months as they are unable to open the account. i have given application, called the manager & filled the account closer form but all in vain, please help to get my money with inetrest.

Dear sir/madam,
i am Gorakh Narute doing SPML Infra Ltd company in Bangalore.my salary account open in icici nank in Bangalore.but i dont know more transaction allow this account.my bymistecally i am use more transaction like business type.then i am close this account and again open new account, then this account also debit freeze and they told u go to black list thats way you not use icici bank service in low. this is possible sir.then again one more thing ok i am not use icici bank but my company not allow other bank account.what can i do plz help.before 4-5 month salary also not come bank problem.please help me.
my Mobile no-[protected]
A/C[protected]
Branch-Tavarekar
Bangalore
Branch no-[protected]
Thanking You
Gorakh Narute

Without any pre notification bank deducted rs. 400.75 from my account on date 06/05/2016 and the transaction remark is 'mabchgs-mar16+stax 50.75'

My account is on icici bank onam plaza (New palasia) branch.

I'm not sure about this charge. Can you please explain me what is this charge for and why its deducted without any notification.

Thanks,

Hello,

I am kiran, having account in icici and tried to withdraw money rs1500 on dated 28th april 2016 atm vasundhara sector 6, 4-c. But there was some issue with atm or anything else, whatever it was i do not know but money was not withdrawn, and amount has been deducted from my account. Still it is not refunded in my account.
Kindly take an action on priority and do the needful.
Account number :[protected]
Name : kiran singh patel

To whomsoever it may concern,

My account number is 37553474 in hdfc bank.

I made a third party transfer to a benefeciary account on 01 may 2016.

The transaction id is n[protected]. The amount was 15000 inr .

The amount has not been credited to the benefeciary account .

Benefeciary account number is[protected] . (Icici bank) .

Ifsc code of bank is icic0000167.

It is requested to please look into the matter and resolve the issue at the earliest.

Regards

I have been using an icici bank credit card for 10 years. I have always paid full amount as per statement before due date for last 10 years which is an impeccable track record.

For my march month statement whose due date was on 11th april, 2016 & the amount was rs. 14 i paid on 5th april, 2016 but due to human error i forgot to sign the cheque. By the time i got the cheque back from my bank the due date had passed & i paid on 15th april, 2016 which was 4 days after due date. When i got the statement for month of april i was shocked to see that rs. 750 was late payment charges + service tax & interest of rs. 640 + service tax which totals to approx rs. 1450 which is 10% of my credit card bill for late payment of 4 days which happened due to human error.

When i requested the customer care helpdesk of icici bank to reverse these charges considering my track record mr mirza who was the supervisor on duty completely refused to reverse the charges. It is indeed shocking treatment to its loyal customers by one of premier private bank.

Bank customer stetment
Dear Mr. Narute,

We understand your concern!

We inform you that, as per the Service Reference number SR[protected], branch officials informed to close the account as per the process.

Hence, we request you to co-ordinate with the branch only for any further assistance on the same.

We thank you for giving us an opportunity to be of service to you.

Sincerely,
Shyam,
Customer Service Officer,
ICICI Bank Limited.

This my stetment
Thise is not possible try to understand..i am not close my account any condition .my lose is 4 month salary and my company only submitted salary in icici bank .
i am already one account closed and open new account. i am not transaction of this account .that way u plz help and start my this account. any latter and document submitted ur branch i agree but i am not close my account.you not help then i am go to court .ur Dy. manager morning told my investigation depart man persion leave 1 month thats way one month wait.thise is not possible.one officer is leave then ur totally system is stoped. ok i agree ur branch manager closed my account then new account open ur icici bank amd then same condition of new account then what can i do?..
thanking you

I was looking for 2L personal loan. Got a call from a tele-caller saying calling from ICICI bank (later came to know that she is from some financial agency)

She was asking whether I have any other personal loans. I given those my existing personal loans. She said that, along with that 2L requirement if I sign-up for balance transfer of other personal loans, I shall get 11.49% rate of interest (I was very happy that my existing loan rate of interest was 14.5% to 15%).
When I checked with her about balance transfer, she said that (I was not aware of balance transfer funda that time).
- it is hassle free; within the banks they will do transfer; I no need to visit any where; just I need to give the bank name and loan number
- there is no additonal charge from any of the banks; just existing principle amount will be transferred to ICICI with lesser rate of interest.

I was attracted with this and signed the document.

After that I got a mail from ICICI asking me to send my company, position and employee details from my official email ID.
I gave the details and also requested for my loan amount, rate of interest, tenure, EMI details before sanction the loan ; also sent mail to that financial agency for the same details and more details about balance transfer as hassle free, no hidden charge from any banks before proceed the loan.
sent coupld of mails, but none of them replied back. that lady also stopped taking my call.
then I got mail from ICICI as the loan got sanctioned, amount 2.5L deposited into my account, tenure is 60 months (i need it for 36 months) and rate of interest is 12.99% (i was told 11.49%). No details about balance transfer.

that agency did one balance transfer, and they are not able to do other two banks balance transfer as they want customer to come. and slso there was much detay from that agency to proceed anything. one day they said that there is pre-closure charge from other banks; it is about rs.25000/- which is totally disappointed me and very stress to my mind. mean while I keep send mail to icici customer care and raised a complaint many times. Then ICICI personal loan manager contacted me and he said that he cant do anything, I have to go with whatever is santioned; 12.99% + 60 months tenure (my other loans are about to close within 24 months). he cant do anything on other banks pre-closure charge; he is not ready to listen the agency's false commitment and mistake and delay.
I escalated the complaint to next level in ICICI but still I did not get resolution.
since other two banks balance transfer is not happened, for that past 2 months all the banks are taking their EMI including ICICI, so now I am paying double EMI. ICICI manager or other higher officials are not taking care my complaint and the pain I am having now.

Mean while I spoke to other banks, they said that if I close the loan from my personal money (instead of balance transfer), they will not charge pre-closure charge.

So I went and request ICICI to cancel the existing DD or cheque and give me the amount in my name so that I can save that rs25000/- Even I am ok to contune the loan with 12.99% rate of interest.

Or I request ICICI to cancel those two DDs so that I shall contine with other banks only .

In the worst case I am ready to cancel the ICICI loan and return back the money they gave to me.

I gave above three options but ICICI still not responding.

I am loosing money now.

Please help