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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank Phone Numbers

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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 812

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N
Nandaja
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for void sale not yet received.

Address:Bangalore, Karnataka

Hi,
I am Nandaja Varma(cell:). I paid for a wrong bill 15 days back at Sherlocks pub in Bangalore. The wrong payment I made(Rs. 3093) was voided immediately and I was told that the amount will be refunded withing 3 days. But ICICI bank( thanks for the horrible terrible service) haven't refunded it even after 15 days. Extremely disappointing by the service. Please refund the money as you were supposed to do weeks back!
br...
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Hiranmoy Das
from Kolkata, West Bengal
Dec 16, 2021
This thread was updated on Dec 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra amount deducted from loan without intimation

Address:Kolkata, West Bengal, 700030

Dear Sir/Madam,

Myself Hiranmoy Das, Applied for loan on Jan’16 through Apna Paisa.com
During our conversation the Bank employee assure me they will provide me 3.5 Lack for 48 months tenure @14% ROI and 1% PF, Insurance charge is optional/ not mendatory .But ICICI not kept their word, soo many hidden /extra charges deducted from loan amount .
My complaints are as follows.

1. Still not getting...
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I
iyervj2003
from Latur, Maharashtra
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Harassment by credit recovery agent

Address:Mumbai Suburban, Maharashtra, 421202
Website:www.icicibank.com

Banks name & location: icici bank, 127. Gr. Floor, icici bank tower, opp: kohinoor continental, jb nagar, andheri east, mumbai
Customer name: venkatesh j iyer, address: no: 18, formerly shiv smurty, jay shubham chs, devi chowk, dombivili west, thane district . Maharashtra -421202.
Respected sir/ madam,
I have received a threatening call some times back from their number[protected] on my icici bank credit card registered...
+1 photos
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B
Bency markose
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A loss of 5000 from my account

On feb 29 at around 1.45 pm i withdrawed 5000/- from central bank atm in chennai (acc. No[protected] were i didnt got the money but 5000 was debited from ma account . After 15 mins i cheked ma balance to confirm the loss of money and took a recept showing minus 5000 from my account( transaction no trn- 1015). I called on of the agent of icici bank he advised to check in icici atm, so i went to an icici atm applied for withdrawl of 4300...
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chaitanya.vinnakota
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit of amount rs 10000 in icici bank atm

Address:Guntur, Andhra Pradesh, 522004

Dear sir,

I mr. Sambaiah jalapati with sbi acc no[protected] and with the sbi maestro card no[protected] was drawn rs 15000 from icici bank atm at lakshmipuram branch on 17th march 2016. For the first time i tried to drawn amount of rs 10000 from the first atm but i didn't get any amount or trnsaction slip from that atm machine. So i with drawn of rs 10000 and rs 5000 from the second atm machine with the transaction...
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S
sunnyrosta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card late fee

Address:560037
Website:icicibank.com

I made the Credit Card bill payment before due date and still late fee levied on my credit card bill. I sent an email to ICICI bank with the payment receipt showing payment date but still they are not reversing the late fee. This is not acceptable at all....
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ranjitkrish1
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for closing of credit card / settlement

Address:Chennai, Tamil Nadu, 600017
Website:www.icicibank.com (credit card)

As I am having credit card for long period. No default payments. Due to flood in Chennai in the month of December 2015 I lost my house and house hold things. Hence I am unable to continue my credit card, this i explained to customer care from the December month onwards but they are not considering/responding. I humbly request to give some waiver on my credit card / Settlement so I will clear in one single payment. Please help me. I have closed...
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S
shibanisree
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card and home loan

Address:Kolkata, West Bengal, 700019

ICICI bank are the greatest theif in the country.They cheat customers in all ways.I have been harrassed for years by third party agents for my credit card . They took a very high rate of interest on my Home loan of 15.75% when market rate was 10% for other banks. I was not aware of balance transfer till one of my friend informed of the same.
Please do not link youself with this bank in any bank.You have many bankers in the country.br...
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A
arun.vijay
from Mysore, Karnataka
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Your credit card loan account 9401XXXXXXXX2004

Address:Mysore, Karnataka, 570012

After several attempt to solve the issue with closing my loan on card account, I am writing you to get your kind intervention to solve this issue. I have made a cheque payment through drop box where the cheque was unable to trace by the bank. On request from your collection person I have made the payment in couple of days where I came to know about this issue. At the time of payment the representative assured that their wont be any late payment...
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P
pooja n menon
from Angamali, Kerala
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Pf amount not yet received

Address:682016

I am indhu kb who was working with pilot commercial services from to

Name - indhu k b
Emp. Id - easto 1982
P.F. Account no : wb/46317/9405

This biman banerji and raj jain had asked me to register it in uan site but i face problem in registering it . It is showing the message your date of birth and name is not matching. Kindly request you to do the needful as i am back of this for years
br...
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S
supsasbutani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non issue of credit card

Address:Hyderabad, Andhra Pradesh

Dear sir,

On dated 23.01.2016i had applied for icici bank credit card alongwith all requisite documents as called for through telephone no.[protected] along with my collegue mr. J k singh. On dated 01.03.2016 while querying for status of the credit card on that very particular mobile number, i was informed to submit my pay slip for the month of january' 2016. Thereafter, i immediately provide the same. I was informed that...
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Sudhirbansal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Impose penalty in savings account (minimum balance of rs. 10000) without any information

Address:Meerut, Uttar Pradesh, 250002

We have opened accounts in Branches Bank of Rajsthan which was bought by icici bank after.Now after about three years, in all these accounts imposes penalty of Rs. 515 cause minimum balance of Rs. 10000 is must after 16/01/2016. I or mostly any other have not got any information about it.So Please check this matter and take action against icici bank....
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V
Vishal1011
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievances in credit card bill

Address:400067
Website:icicibank.com

I had placed a request to ICICI credit card customer care to change the bill cycle on 31st Jan 2015, they took my request and assured me that its done. The new bill cycle was suppossed to be 1st of every month which didn't happened. I then made a pymt assuming that my bill cycle is changed which was supposed to be reflected in next bill cycle but got reflected in same month bill cycle. When i escalated this issue then they are saying that...
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Ravindra Suman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mba charges deduction consecutive in a month without information

Address:Jhalawar, Rajasthan, 326001

I have account with icici and i am maintaining min balance without fail.

yet icic bank deducted amount 458 rs for not two consecutive times.
ICICI never informed me on this change.Is bank running to Loot customer or serve customer, I will not accept I will complaint RBI on this.And further to consumer court.

Please take neccessary action.
Acc no : [protected]
Branch : Jhalawar-Garh...
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A
Ashish saxena 76
from Chennai, Tamil Nadu
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Cr.Card bill issued to me while that card not being owned by me

Address:700094
Website:www.icicibank.com

ICICI Credit card issued a bill on my name, while that card is not being with me never .
I contacted to local branch where they said they have forwarded my case where they will take out information that this card is issued when, which courier company delivered at which address and who received ?
But after 10 days follow up they did not give me single information .
Some how I paid bill on 12th march via net banking .br...
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PraveenPrabhu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of 572.50rs in the month of february as "dmc/1601430100241019 dp chgs till jan-16"

Address:Bangalore, Karnataka
Website:icicibank.com

Hi ICICI Team,

I have got the deduction of 572.50Rs in the month of February as "DMC/[protected] DP CHGS TILL JAN-16"

I have no idea why this deduction is for and if it is related to ICICI direct, there should not be any deduction.

Appreciate if you can explain in details of the deduction and refund the amount.

I have received no information from ICICI about this deduction.br...
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H
hellokarthi
from Chennai, Tamil Nadu
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Cancellation of personal loan

Address:Vellore, Tamil Nadu, 632009

I need to cancel the personal loan sanctioned to my bank account due to my travel outside of india which is unfortuntely happend. I already wrote a mail to icici customer care and teh ceo's mail however there is no respond on that. What i have to do? do i need to initate the legal proceeding to cancel it?...
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santoshalkapuri
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A/c 133301506612 deductible amount not refund

Address:Patna, Bihar, 800002

Bank not refound in my dedicate amount. bank manager not suport to Deductie amount refund.my request no_[protected] but amount not refund....
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Shah.Sayyad
from Nagpur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No revert to my complaint for more than 5 months

Address:Pune, Maharashtra, 411035

No overdue payments on my credit card account but my card transactions were declined 4 times in the month of July and August 2015, on calling and registering a complaint I was told that it was due to suspicion of fraudulent transactions, and when I questioned that I get calls and SMS regarding other matters why was I as a customer not informed of these fraudulent transactions through mail or SMS even and this simple question remains unanswered...
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R
Rohit2308
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double standard

Address:Agra, Uttar Pradesh, 225050

My name is Rohit kumar form Fatehabad Haryana. I was gold appraiser in ICICI bank Fatehabad branch form April 2015 till Nov 2015. My Appraiser id is IBOX 169582.

At time of joining, Bank Gold team told me to deposit 25000 INR FD as security and i will get as income 250 INR per check of 1 lac value Gold. There do not inform any other condition when I asked again.

After some months of joining, I got the information...
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