ICICI Bank Complaints & Reviews

Hi sir,

One employee of icici bank which name is sahil and mobile no : [protected] forcibly registered a policy with my credit card. I told him ten or twenty time that first of all i consult with my parents if they will agree i will continue your policy otherwise not but he didn't listen my voice and active this policy.

So if you will not discontinuous this policy i will close icici a/c.
I have salary account with your bank so you will not discontinuous this one i will switch my salary account to hdfc bank on monday so you will loose your customer

Note : also this guys abuse me when call him later and told me that i can't do nothing. You will play such type of game you will not get anything except loose customer

So it is my humble request you that please discontinuous this policy right now and inform me about it's discontinuous

I would like to know the status of my bond certificate for the details given below :-
Certificate no. 45644
Bondholder no.[protected]
Purchased on 24th may 2005
In the name of gurdeep singh
No. Of bonds - 6
Face value per bond : rs 5000

Kindly let us know the status regarding the same and how should i redem the amount?

Regards
Gurdeep singh
[protected]

Otp pin was asked 3 times for online transactions. I gave it correctly. But after some time, i got a error stating that debit/atm card has been blocked for online transactions.Online transactions are blocked. Can you please resolve as soon as possible. Waiting for your response from you end. I have provided the attachment which i got when i carried out a online transaction.Nobody is responding properly if we went to bank and telling that we dont know.

Hi,

Their has been an outstanding of Rs 83028.19 on credit card dues. I was not able to pay this amount for last 3 months. My salary got debited on 29th April and the amount of Rs83028.19 was blocked as lien on my account. I have my emi's coming up on 2nd and 4th May plus my father is undergoing an emergency medical treatment. I request if you can reverse this amount and help me with a structured emi plan so that my financial burden can be taken care of. Their has been no intention of not paying to the bank but now my finances have improved post my appraisal and a emi plan will help me have a sustained outflow.
I hope you can do something about this as it is a very critical situation for me right now.
Please get back to me on my numbers.

Regards,
Ashish Kumar Thakur

My name is Joga Singh. I had a personal loan with ICICI Bank. I am not in the condition for making the payment as of now for the above mentioned account number. I am not denying to make the payment but I am getting the harassment calls from a lady named with contact number [protected]. I am the only earning hand of my family as I have lost my father 4 years back. This lady called my one a very fine day. I mean how can someone be so rude. Secondly my mom is not well and she called my mom and threatened her to pay the amount as soon as possible. Moreover she called each and every relative of mine and threatened them. I mean to say if I have taken the loan I will repay it and I am not denying it, but why are my relatives, friends are getting such calls. Sir I told that person that I'll be making the settlement from June to July month of this year and that person used abusing languages on the call with my mom and me and with friends and relatives. Moreover I have not agreed for settlement for this loan and she forcingly created the settlement letter and gave me warning for making the payment by 29th of this month. Sir, i am not in the situation for making the payment as of now due to some financial crunch. I was going to file a case against this person in the consumer court for harassing calls but I got a suggestion to file an email for the same to the concerned team. Sir I do understand that I have taken the loan from bank and I owe it to the bank but that does not mean that I'll get to listen the abusing words from the collection agencies. She was so rude that I can't even tell you. She said me the abusing words related to mother and sister. Sir even I am also looking forward to get this over as soon as possible but the way the person behaved with my and my relatives was completely annoying. Its a request sir please look into the matter and please make a note that the person should contact only me for this loan related details. None of the calls should be made to my mom, friends and relatives. Moreover she told me that I am joking for my Brother in law's death.Please take a strict action against her and please notate the same on my account. Please take action as soon as possible and make sure none of the calls should be made to my relatives and family.


Thanks & regards,
Joga Singh
Email ID: [protected]@gmail.com

I have applied for personal loan in ICICI Bank. I was told by executive that the processing fee would be zero, No Pre-closing charges and the Rate of Interest as 12.9% which were just false statements. I was told that I will get a confirmation email to my official email ID and a confirmation call. I didn't get anything and the loan got processed.
My Loan Number is LPHYD[protected].
I have called customer care team and raised the complaint #[protected] initially and the case was taken up by sales manager Sudanshu Parida ([protected]).
After raising one more critical request[protected], Sudanshu called me and was very polite and sorry for whatever happened and informed that Rate of Interest and Pre-closing charges can't be changed.
Initially, I was not convinced but later I have asked them to give back at least the processing fees.
He spoke to executive and took me in conference. I was told by both Executive (Sai) and Sales Manager (Sudanshu) that they will give me back the processing fee (6000). I didn't get the amount till now and they have blocked my number. its been more than a month now.
6000 might not a big deal but for me, I am very much irritated with the response of the executive and Sales Manager.
Initially, wrong commitments were given by executive and now the sales Manager as well.
These guys are not only doing fraud with people like me but also spoiling the reputation of ICICI Bank.
I request concerned person to look into this and help me with best alternate. Thanks in Advance.
I

My ICICI Credit Card Application Ref No is.[protected] . ICICI representative called and request to apply for credit card saying I hold a salary account with them and I am their valued customer even after not showing interest initially he called up again and again and finally I said ok for the same.
He came to office collected required documents.

After almost month and half I didn't receive any status and thus called customer care and I was informed its rejected, when I asked for reason he said they will send mail. Till date I have not received any mail with reason of denial.

Is this a strategy by ICICI employees to just complete the target in form of collecting applications and then rejecting without giving any reasons ?
Absolutely sadden by banks behaviors and responses. Shame..!!

I have been trying to unblock my credit card for last two months but till now i have not been able to talk to the customer care executive.Asking the branch officer also was also of no use.Can you just let me know how can i talk to the customer care executive. Or it would be helpful if it is possible to cancel the card by a icici bank branch.Plz kindly do the needful.

Hello,
On behalf of kukreja complex bldg 2 office bearer, we have sent several written and verbal complaints to icici bank to carry out regular maintenance of the flats owned by them for usage of their employees.
It is impacting the flat owners residing in the flats (Icici employees) as well as the flats below due to leakages & other unhygienic maintenance of these flats.
No one in icici bank is bothered about this employee situation as well as the inconvenience caused by a reputed society within bhandup
Would look forward from icici to take some action on this.

With regards,
Office bearer, kukreja complex bldg 2

I had applied for personal loan at nearest icici bank on 9th of april 2016 but haven't got the amount yet inspire of getting all the approvals!! Mr. Vikas kharera at hisar doesn't pick up my calls. Mr. Yudhishthir at rohtak assured me over telephone that the amount requested by me would be disbursed by 8:30 pm today but i didn't get the same.
Either you deny me straightforward or disburse the amount. Kindly don't waste your time as well as mine.

Hemant agarwal
Icici savings account no.[protected]

I have made payment rs. 41065/- of sbi credit card through icici bank account on 20/04/2016. The amount was debited on the same day but not credited to sbi credit card account. The transaction id is [protected]. I have raised query on 25/04/2016 regarding the same. Icici bank has simply closed the request with comment"the amount will be reversed to your a/c if not credited". The amount has been reversed to my icici a/c on 27/04/2016. Icici bank took 7 days and by the time, the due date of sbi credit card was overdue by 5 days.
I have asked icici customer care - reason for not making payment. The person i spoke was sadhna. She simply said that, there was technical issue with visa gateway hence the transaction has not done. I have asked her about who will pay the interest charges, then she arrogantly said, you have to pay the charges. Why should i pay the charges, if icici bank has not made the transaction?
My account details are
A/c[protected]

I have made three online transactions yesterday 27th april 2016. None of them were credited to the concerned accounts. I called up customer care many times only to hear that they are showing as successful in icici accounts. If the amount is not either credited to concerned party nor to my account within next 2 days iam going to close my icici bank and direct accounts immediately. Losing trust of the customers, also very bad customer care

OTP pin was asked 3 times for online transactions. I gave it correctly. But after some time, i got a error stating that debit/ATM card has been blocked for online transactions.Online transactions are blocked. Can you please resolve as soon as possible. Waiting for your response from you end. I have provided the attachment which i got when i carried out a online transaction

Icici bank parked inward foreign remittance in lean without informing me. Despite all escalations, the attitude of the staff is that its such a normal thing and every bank does that.
On the name of compliance, icici bank is harassing customers and using their money not paying any interest.
I would like to know if there is any legal mechanism to bring this scam to limelight which icici bank is running in the name of rbi regulations.
Please guide if some one can recommend a legal course of action because i contacted the south zone head and they just keep postponing the issue saying will resolve in next 2 weeks and then again next 2 weeks and so on. Its almost 8 weeks since my money came to icici bank.

My name is jayesh jain. This complain is against icici bank.

I would like to share unacceptable behavior of icici bank executives and the way they treat and cheat their customers.

Icici bank approached us for credit facility and said us to submit the documents, get the limit sanctioned and use if it when required. Bank told us that loan amount and interest rate will be informed before disbursement and the same will be disbursed on our approval

29th feb - loan disbursed of rs 4, 88, 550 (Loan ac no upmum[protected]) without any intimation and at interest rate of 17.50%

1st march - as loan was disbursed without any prior intimation and nor interest rate was informed. Approached bank manager (Chembur branch) for this credit and asked him to reverse as the funds were not required and also interest rate for unacceptable.

4th march - was informed by bank that the loan will be reversed in 4 to 5 working days

10th march - was asked to put a request on mail

21st march - got a mai confirming that loan will be reverse in 2 to 3 working days

2nd april - 1st emi deducted from our account, was told it will be reversed in 2 to 3 working days

4th april - was given cell no of mr aneesali that he will be reversing our emi and loan

5th april - 18th april - contacted mr aneesali 5 times and always he said it will be reversed in 2 to 3 working days

21st april - still waiting for reversal of emi and loan

Tried calling their executives but they dont pick up the call and also dont revert

Please look in the matter

Dear,

38589278 dp chgs till march 16,

Now a days everyone is talking about it.
Icici bank is doing a cheating with there customers.

My account is debited with amount of 572.50 and showing the transaction summary as "38589278 dp chgs till march-16" on apr 26, 2016.

I am rajpal yadav working as a sr seo (Serch engine optmization), i never activated and used any demat account till now, even not aware of this demat account and no bank representative has ever told me anything about it, i didn't get any username and password and never informed about this charge, this is totally unfair to deduct this amount, there was no prior notice. I haven't received any deduction message to my registered mobile. I never expect this type of rubbish thing done by icici like reputed bank.

Icici bank is really doing stupid stuff. I don't know what bank need from customer???, they think all customers are , and we make them fool easily, nothing else. I never suggested any one to do transaction or business with this type of bank.

My icici account number is[protected]. My phone number is (+91) [protected], this is completely unacceptable and please refund my amount as soon as possible, i need justice and my money back immediately.

Rajpal yadav, delhi
Acct:[protected]
Mob: (+91) [protected]/ (+91) [protected]

I have student saving account in icici bank. This bank has deducted 28.50 rupees three times(Total 85.5 rupees) from my account. After inquiry i come to know that this is kind of penalty for transaction when you do not have enough balance. I am not getting any seance to deduct money for this reason. Why are they cutting my money without any valid reason?

Service Reference Number SR[protected]

In reference to the USD transfer initiated from Denmark on 4th April 2016, which has not still reflected in the beneficiary account with your bank even after 23 days.

I had called up the NRI helpline at ICICI Bank and they have confirmed from the record that the money has already been received at head office / branch.

They also told me that they think that account number is not ok, but, I have crosschecked with them regarding the account number they have on record and it matches the beneficiary account number my name, which is OK.

I am initiating this complaint with a hope of quick resolution to the issue.

My name is Sarathkumar i hereby wants to inform you that today 26th April 2016 I visited the ICICI Bank, Nelson Manickam road branch, Choolaimedu, Chennai-94 to deposit money. They ask me to wait for 1 hour i waited there itself then the staff Mr.V. Thiyagarajan collected my cash amount of rs.15825 without counting the cash properly he said 500 rupees is lesser in the amount. I had shocked and searched in my pockets and request him to count again then he saw the cash was in locker with the hundred rupee note. Then i asked what sir why you are so irresponsible this is my office money i have to answer to my management. Then he shout at me i cant work for your urgency you should wait and deposit. See how irresponsibly they are working. Kindly take action on my complaint.

Hi,

This is Mohit Singhal - (Applicant for House Loan with ICICI Bank Ltd) with Application number as per Sanction letter[protected].

I would like to express my utmost disrespect for ICICI’s services, moral values and undesired behavior. Reasons stated a below:-

a. ICICI representatives don’t reply to emails of Potential Customer and neither call back even later.
b. Over a telephonic discussion, ICICI credit manager clearly said me that Processing / Administrative charges will only be debited if you accept the offer. The sanction letter is just a standard format and without customer consent ICICI bank which is such a reputed bank would charge it customers.

I would like to inform that without informing me, without my acceptance and consent ICICI Bank has banked/deposited my Cheque no – 89169 with value INR 23940 kept as security.

This is a true act o[censored]nprofessional behavior and should be taken by seriously by the management of ICICI Bank.

This incident is of Oct'15 and since then multiple emails written to ICICI bank but no response. Somewhere in Dec'15 a relationship manager replied saying we are processing partial refund but the same is not yet credited.

The people who I have kept informed are as below..

'Ashish Malani /RSPPG/IBANK/KOL' ;

'Sandeep Mishra /RSPPG/IBANK/KOL' ;

'Avishek Mukherjee /RSPPG/IBANK/KOL' ;

'Dhiraj Dutta /RSPPG/IBANK/KOL'