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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank
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ICICI Bank Phone Numbers

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1800 103 8181
1995
934
1800 228 181
748
454
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+91 22 2653 1414
902
551

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ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 819

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A
amitava.16
from Kolkata, West Bengal
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Credit card dispatch - mismatch what offered

Address:Kolkata, West Bengal, 700025
Website:www.icicibank.com/complaints/complaints.page

SERVICE REQ NO. SR[protected]

Please be noted that:

1. I was already holding a credit card of your bank (HPCL card)
2. A couple of days earlier, your representative called me to replace my existing card with a life time free card
3. I accepted the offer only to hear that it will be a lifetime free card.
4. To utter astonishment, your bank has sent two credit cards, one of American express card,...
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J
Jyothi Pesingi
from Hyderabad, Telangana
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Regarding the negligence of the bank customer service

Address:040

My name is P.Jyothi holding icici a/c ends with 130*****1048, and credit card. I recently got a call from the bank regarding the personal loan. Even though I am not interested to take the loan I convinced to take bcoz of no processing fee and less interest. Immediately with n two days of time I got the amount. They charged processing fee, interest and also service tax. I was ok with that so I continued to pay monthly installments. Actually...
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M
mp1982
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card application for Me

Address:Pune, Maharashtra, 411045
Website:Icicibank.com

Hi,

I have applied for credit card and I am not able to track the request status.

Please update me on status-

Application no-W[protected]
Mobile no- [protected]...
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R
rabhakk
from Guwahati, Assam
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Credit card statement not received since last 2 months

Address:Kamrup Metropolitan, Assam, 781018
Website:www.icicibank.com

I am your credit card holder of icici bank in India at Guwahati.My credit card no.is [protected] and[protected].I am not receiving the hard copy and soft copy of my credit card statement . please do the needful.My email id is [protected]@gmail.com.
Thanking you
Yours faithfully.
K K RABHA...
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Y
yash0013
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Obtain aadhar and account information

Address:411057

I don't have his phone number. I got this call right after I was done speaking to an ICICI representative in relation to my credit card fraud transactions.The guy was claiming to be from ICICI bank and said he need my Aadhar and bank information for account related purposes. The guy was with local bihari accent so the moment he opened his mouth, I picked him and started asking questioning. From where and how do they operate this cell? Upon...
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S
saddan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double swipe

Address:Dharwad, Karnataka, 580033
Website:www.icicibank.com

My amt of 443 deducted twice as I enquire there Is single deduction in there settlement so plz check and refund my money to me
Name: saddam s
Contact no:[protected]...
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K
kiranwagh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper answer from call center about credit card bill details

Address:400604

I had received credit card bill of icici with 2900+ interest amount as i am not agree with that amount,
i had called at least 5 times to connect the icici executive but she is unable to answer the reason of excess amount as she disconnect my call thrice.
i want to complaint on service of icici and wrong amount bill of my credit card.

kiran wagh
[protected]...
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J
jeet singh.
from Noida, Uttar Pradesh
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Debit rs 10, 000 but i was not received it in axis bank atm

Address:Ghaziabad, Uttar Pradesh, 201002
Website:n/a

Dear RBI,

My name is jeet singh My icici A/C No is[protected] and ifsc code is 0001825 Branch S.D.A Development Area c-18 safdarjung New Delhi 1100161 There is Rs.10, 000 Debit without withdraw My account on 08/ feb /2016 at 01:22pm. I was tying to withdraw rs 1000 on axis bank atm but i did not receive it and less rs 10, 000 immediate i did the complaint in icici customarcare for resolve it but after 07 days it has been...
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U
um1955
from Tiruvalla, Kerala
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Icici bank credit card

Address:New Delhi, Delhi

Dear Sir,

This is too much harassment to a private company retired senior citizen having more than 61 yrs old and also a heart patient after surgery. Attaching copies of whatever records I am having in my hand as the proof for the onetime settlement of the credit card no.([protected]) as desired by you. As a law abiding citizen I had made this payment in 2008(vide cheque receipt enclosed see attachment) after getting...
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S
Shalini Pulami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Added my personal number in icici customer care center

Address:+91

I complaint against mr. KETAN SWARMALE ([protected]), who working in icici bank. maharashtra.
he added my personal number in icici customer care centre, because of that i received every day numerous number of calls for asking their loan status from delhi as well as out of delhi's states too. i already had spoken with him last one month before, but still problem is same.
please solve this poblem as soon as possible....
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S
sachiin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting charges without informing

Hi, My name is Sachin Shetty & A/c no. is[protected]. I had opened a salary account in your bank 2 yrs ago. Last week i checked my mini statementI was debited Rs.515.25 twice for SMAB charges.
I was even not informed anything before or after the deduction of above said heavy SMAB charges and that too twice. This is really an unprofessional approach by ICICI bank. So i would request you to refund Rs.1030 to my A/c. So that i can...
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P
priyanka s jampana
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coral credit card new pin generation

Address:560102
Website:www.icicibank.com

I have been given a Coral Credit card against my loan account. However, the date of birth has been recorded incorrectly. Further, I did not receive my PIN. Now when I call the ICICI customer care, they ask for the DOB, and are not accepting the correct one that I am giving. The chat facility is least helpful.
If providing a credit card, atleast make it a point to deliver PIN, and if not, atleast bank representatives should be helpful...
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Bhavna Bhambhwani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible service

This is Bhavna Ishwar Bhambhani.
Account Number[protected].

This is to inform you Icici people that i have already updated all documents required in your bank which is on linking road Mumbai in January 2016. But still i keep getting messages on my phone saying that account details have not been updated. How many times to you people want to me to update the details before my account will get activated again.
br...
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Address:Bangalore, Karnataka
Website:www.icicibank.com

I am trying to prepay this Personal Loan Account Number LPBNG[protected] since 16-Nov 2015. There have been so many email communications in between ICICI Customer Care and me regarding this. But the process has not yet come to a closure.

As per the ICICI customer care response I have given authorized letter to my friend and he has visited the branch twice.

We have provided them printed copy of email communication...
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S
Sneha1810
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided for credit card scheme

Address:Thane, Maharashtra, 400602

I was wrongly conveyed by the ICICI wealth management team that there is a life team free sapphiro card available under some scheme. I already had a coral card but since it was a life time free card, I applied for the card filling all the forms and giving the necessary documents. After going through all the hassles, I have issued a Rubyx card after 3 weeks. When I took up the matter saying I never applied for a Rubyx card, I was told that...
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N
Nitesh k Tiwari
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CREDIT CARD NOC pending from BANK

Address:Hyderabad, Andhra Pradesh, 5000064
Website:www.icicibank.com

Dear Sir,
I am nitesh kumar,
I have ICICI CREADIT CARD i have done full payment in Apr2013 or2014
My Card nu[protected] i am not get NOC and i am not able to reach you so kindly send my noc ASAP.
My Mob :[protected] or yu can Mail me on [protected]@yahoo.com....
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S
shahed mohammed
from Hyderabad, Telangana
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Personal loan/pf amount

Address:Hyderabad, Andhra Pradesh, 500032

Name-Mohammed shahed
Employee code- c61612
Icici AC no[protected]
Email id- [protected]@gmail.com

Please release my pf amounts...
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M
Malakuty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card customer behaviour

Address:560036

Hello..I got a call from customer by saying are u interested in credit card and I have provided them with all the documents. Its been 25 days still now I havent get any updates on my status..even that lady who had asked me for credit card is not responding to my calls..I hate this kinda peoples....
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V
Vishnu Shekhar Singh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unblocking of otp

Address:Purba Medinipur, West Bengal, 721607

Bank has blocked my otp process due to incorrect spelling given by name during payment. i want to unblock this process. please help me...
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S
sam angelo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unreasonable deduction of money from my account

Address:Lucknow, Uttar Pradesh, 226010

From my account one transaction held "Dr. Tran for funding A/c" and deducted amount 6000 INR can anybuddy tell me what is "Dr. Tran for funding A/c "....
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