ICICI Bank Complaints & Reviews

Hi ICICI Team,

I have got the deduction of 572.50Rs in the month of February as "DMC/[protected] DP CHGS TILL JAN-16"

I have no idea why this deduction is for and if it is related to ICICI direct, there should not be any deduction.

Appreciate if you can explain in details of the deduction and refund the amount.

I have received no information from ICICI about this deduction.

I have to raise a customer complaint about this if I dont get a response.

I need to cancel the personal loan sanctioned to my bank account due to my travel outside of india which is unfortuntely happend. I already wrote a mail to icici customer care and teh ceo's mail however there is no respond on that. What i have to do? do i need to initate the legal proceeding to cancel it?

Bank not refound in my dedicate amount. bank manager not suport to Deductie amount refund.my request no_[protected] but amount not refund.

No overdue payments on my credit card account but my card transactions were declined 4 times in the month of July and August 2015, on calling and registering a complaint I was told that it was due to suspicion of fraudulent transactions, and when I questioned that I get calls and SMS regarding other matters why was I as a customer not informed of these fraudulent transactions through mail or SMS even and this simple question remains unanswered I have stopped their payments and started raising my question over mails as I had to face different representatives Everytime but still there is no revert to my query even after informing their credit department to revert to my simple queries so as to clear the bank dues but instead the bank has opted not to revert to my mails for more than three months!! Don't I have the right to information on my credit card account even though it's a private sector??

My name is Rohit kumar form Fatehabad Haryana. I was gold appraiser in ICICI bank Fatehabad branch form April 2015 till Nov 2015. My Appraiser id is IBOX 169582.

At time of joining, Bank Gold team told me to deposit 25000 INR FD as security and i will get as income 250 INR per check of 1 lac value Gold. There do not inform any other condition when I asked again.

After some months of joining, I got the information about Gold auction and want to participate in gold auction. So I consulted with gold team of bank. They told me to resign from gold appraiser position for participating in gold auction. Before resigning, I confirmed form Arun Sonkar (Gold auction team member) for participation. He told the same and take NOC (all packets are clear) form bank. Then I resigned and take NOC from bank. It has been submitted to Yashu Sharma (Gold auction organiser). However Yashu told me that I cannot participate in Gold auction as it is bank policy.

My issue regarding this:

1. Gold auction is online event, so there should not be issue to participate a particular person. Anyone can participate.

2. I resigned from gold appraise position as per guidance of bank and auction team. Central team issued NOC as per discussion. If there is bank policy, so they should not issue the NOC for gold auction.

3. When I asked for written proof that there is mentioned anywhere for not participate guidelines. They do not provide me. I asked for my signed document, they also refused.


Kindly take strict action against these issues and the person, who misguided me.

Contacted that persons:

1. Yashu Sharma

2. Arun Sonkar

3. Manider Bashin

4. Anadi Trivedi (refused to talk)

As I resigned 4 months ago, so kindly allow me to participate in auction. I wrote many mails to many team members, however I do not get any solution. So help me in this.

Solution that I want:

1. Unblock my PAN card form blacklist of gold apprise.

2. Allow me in participate in gold auction as it is my right.

Thanks in advance and regards,

Rohit Kumar

M: [protected]


No contact by central team . n take disizin

Hi Team

As I got replied from ICICI bank that the interest rate is 9.55%.But as they used to charge with higher interest rate from last 1.5-2 yrs.So kindly arrange to refund the excess amount debited from my account.


Thanks & Regards,
Shobha Godambe

Dear sir / madam

I'm writing regarding unsatisfied customer service by icic bank. Actually I was deposit Rs 5200 in 25/07/1996 in icic bank . My bond holder no is 1502-184 . That time they told me that I will get Rs 2 lakh after 20 years . Unfortunately when I been to icic bank about my Rs 2 lakh they did not give me satisfied answer . They told me that we have closed this account long time ago and we have sent you a letter about this . But I have not got any letter regarding this . Please help to obtain this amount as soon as possible . I'm looking forward to hear from you . For any further information please contact me on [protected] .

Yours faithfully
Kulwant kaur

Dear Sir,

I, Nikhil Biswal have a savings account with Demat also linked in your bank for Account No.[protected].

Due to some unavoidable circumstances, I was not able to maintain the minimum balance a few times
and non-maintenance charges were deducted.

I had no knowledge about this fact during that time that my minimum balance is not being maintained and the deduction was being carried out.

I would request you to reverse my hard earned money deducted for non maintenance charges for the above said period for now.

I hereby confirm that this wont be repeated further and I will always try to maintain the average balance from now onwards.
I have all my family members' account in ICICI Bank only with account numbers as :[protected]RASHMI BISWAL) and[protected]SANAT BISWAL).

So please look into it and reverse my charges or else I would have no option other than surrendering all my bank accounts with you and
shifting to some other bank. I would request you to do the needful for reversing the amount.
The total charges deducted in this period is Rs.10246.06.

Dear Sir/ Madam

Myself is KK Gupta, and I am having saving bank account no.: 00120613*** with ICICI Bank C-Scheme Jaipur. My complaint is related to the minimum account balance charges, that bank has debited thrice from my account in two months spam without any communication in this regard. I already well maintain MAB in my account which is Rs. 5000 monthly.
We got message for every transaction on our mobile with our bank, but when bank debit MAB charges, they never inform us through e-mail or mobile message.
As a reputed bank, they should send us an warning email before taking an action, if we are violating any t&c. But they never care about that.

Even when they have opened my account before 3 years, they have taken some extra charge of 700Rs & informed me that it will be credited in my account within three months automatically. But even after 3 years, there is no record of that 700Rs.

I think ICICI Bank is not even following the guidelines mentioned by RBI.

Please find the below details for all the transactions made by bank.
11/02/2016 MABchgs-Dec.15+STax 50.75 DR INR 400.75
16/02/2016 MABchgs-jan16 +STax 50.75 DR INR 400.75
15/03/2016 MABchgs-feb16 +STax 50.75 DR INR 400.75

I have noticed this today, when i have checked my detailed statement.
Please take suitable action in this matter.

Regards,
KK Gupta

I had a credit card of ICICI in year 2011...I had block that card in year 2010 or 2011 however it is still showing open and there is some due ..I have no issues paying that amount ...icici bank had my address to send a reminder...now I have applied for personal loan but my cibil score has gone down only because of the card issue...I have informed the whole thing to icici bank executive go goregaon branch that I am ready to pay the complete amount and applied person loan from icici but it's got rejected ..also I tried calling icici customer care several times but I couldn't get through even after being on hold for more then 20 mins. ..I

As an NRI I used to have an account with ICICI BANK, Nariman Point, Mumbai for over 12 years.About a year ago the bank changes their internal structure of accounts, instead of putting my account as a normal regular account like it used to be, they classify me as a High Networth Individual type account and charge my account for Non maintenance of minimum balance.

My account rarely exceeded 10 lacs balance at any point of time including Fixed deposit.

Now the HNI account requires the balance of 25 lacs F.D or 5 lac saving account balance which my account never had.

The other regular account requires a balance of Rs.25000. But ICICI BANK never put me into this on their own.

After seeing my statement for excess charges I go to their GOA branch while on vacation and submitted the documents. I was assured that account is downgraded and charges will stop. But nothing happend. For the last 10 months or so my accounts is being charged by ICICI bank regularly . Now they say since your base branch is in Mumbai we cannot do anything Upon numerous emails and phone calls, and resubmitting the documents for downgrading my account, last month I receive an email saying your account is downgraded and the charges will be reversed. But again after emails after emails no reversal. I am still waiting ...

To, date- 14.03.16

The branch manager
Icici bank, mango branch,
Aakash tower, shop no 2 &3, near transport nagar, dimna, mango
Jamshedpur (831018)
Ifsc code: icic0001412

Sub: complain against mr. Satish bhushan to giving me 100% wrong information and doing
Fraud/cheating with me.

Dear sir,
I am regular customer of icici bank since 2002 and my all family have account in this bank. I have fd before in this bank and i was looking for high rate fixed deposit plan for myself and was searching options for that. I was contacted mr. .Satish bhushan because my all work in this bank he is taking care. He told me that don’t invest money in fd because of less interest rate 7.9% yearly of principal amount. We have a balanced advantage fund money back plan better than fd in which you will get 9% granted interest yearly and 0.75 % granted monthly of your principal amount and your principal amount is remain as it like you invest in fd.
I told him pl. Make sure, confirm and discuss with your senior about this plan then after confirm me about this. After four days he told me he confirmed and he said as like before you will get granted 9 % interest yearly and granted 0 .75 % monthly of your principal amount and your principal is remain as it is like you invest in fd.
He knows i have to invest 8 lakh because one week before he with his branch manager (Mr. Rafi ansari) visited to my house for the opening of wealth account.
He also knows i was investing this amount to get interest amount monthly because i have no other source of income. Only on this principal amount earned interest amount is my monthly expenditure every month.
He said to me this invested principal amount of 8 lakhs, you will get granted rupees 6000/ month continuously and you are not able to withdraw this money before 18 month if you want to withdraw before you have to pay 1 % of your principal amount. Again i told him pl. Make sure, confirm and discuss with your senior about this, he says he get confirmed.
Then i gave him 2 cheque on 17.12.2015, each one four lakh for 2 same plan. I sign on the document on the believe of mr. Satish bhushan (Because he open my all family member accounts and doing fd ) where he said to me but they are not showing me the front page( 1st page front), only they showing me the point where i have to sign. Again i asked to him pl. Get confirm and discuss with your senior about this, he says he already get confirmed. He told me tomorrow or after tomorrow you will get the certificate of plan.
After 4 days i contact himthrough mobile about certificate. He said, oh i forget, let i inform to mr. Rajesh (Bistupur branch) to send the certificate. He told me when it will be arrived i will informed you.
After one week when i check my e-mail theni know my money is invested in mutual fund in icici prudential not in an icici bank. And the plan he discussed with me is not looking like he mentioned about this to me. I immediately came to bank and contacted to him and showing him the mail on my mobile is that it’s showing investment in this mf is on highly risk cover which is showing on half curve chart.
I told him it is not money back plan because in this mail it’s not mentioned anywhere. Again i told him pl. Get confirm and discuss with your senior about this. He told me that i (Mr. Satish) already confirmed your fund is invested in money back plan and after one month you will also get confirmed when you get the money in your account and after all i am not going anywhere, your money is completely in safe mode.
After one month on 18.01.2016, i contacted to mr. Satish and ask about my monthly amount by checking my account, whether @ of 0 .75 % of principal amount - inr 6000 credited in my account or not. He said to me, amount is not showing in your account. I said to him, you are saying monthly inr 6000 credited in my account then what happen? Please checks it properly and informed me asap.
He didn’t inform me anything about this.
After 2 days i and my family came to bank and we asked about monthly amount @ of 0.75% of principal amount. Again i told him pl. Get confirm and discuss with your senior about this. That day (18.01.2016) mr. Salish gave me printed copy of certificate and saying they give me soft copy. I told me these soft copies please send me in my e-mail id, but he didn’t send still now.
He said to us, don’t worry, panic and get tense, i am not going anywhere and if anything happen we are here, your principal amount is as it is now, you will start getting this monthly amount at the end of second month from the date of policy started and bank count 13 month instead of 12 month yearly exceeded one month.
Another staff (Name - gaurav bhattacharya ) requested to me, sir where you invested your money, please invest in good return mutual fund, i told him already 8 lakh i invest, , i have no more money. This staff asked to mr. Satish in which fund he invested? Thenmr. Satish said to him in debt - balanced advantage mf in which 80% amount of principal is in safe mode i.E. In debt and 20% invested in equity. Then i asked to mr. Satish, but you are saying my principal is remaining as it and you are saying to him differently. He says 20 % investment in equity is not having any risk that’s why we are saying to you your principal is remaining same always.
Then he was started showing some other client investment in his pc, in which he saw us that a client invest inr 12, 000, 00 and he was getting 9000rs/ month continuously and at the top of the column showing his principal amount inr 1200000 is remain as it. Like this you will also get monthly and your principal is remaining as it is. He again convinced us this way and we came back to home.
When second month ended then i again asked to him, to check my account and confirm me whether my monthly amount @ 0.75% of principal, rupees 6000 credited in my account or not.
He said to me, not credited, then next day i and my family came to bank and asked him, what happen?
Then he discussed with mr. Rajesh (Bistupur branch) and informed me is that your policy is not marked on money back and we will do it in 3-4 days then after you will get your money in your account.
I told him; give me mr. Rajesh mobile number. He gave to me then i start conversation with mr. Rajesh and i also do telephonic discussion with mr. Rafi ansari (Branch manager) then i came to know which is 100% apposite information to what mr. Satish continuouslysaying to me.
I asked to mr. Satish that mr. Rajesh is saying, in this fund money back is not saying anybody to do but possible and thismis money i will get from my money i.E. They sell my unit and given to me every month which is 100% loss for me and also my principal is not remains as it is . Even mr. Rajesh is saying on your principal amount 80% is invested in equity and 20% in debt which is 100% apposite to what you convinced me. Same thing mr. Rafi ansari (Branch manager) also convinced me what mr. Rajesh said to me.
Then mr. Satish started telephonic discussion with mr. Rajesh and then after mr. Satish said to me that whatever massage /information about this mf is given to you is given as mr. Rajesh said to mr. Satish about this mf means mr. Satish given all information to me as mr. Rajesh convinced him about this mf.
Next day( 29.02.2016) mr. Satish informed me and also to mr. Rafi ansari ( branch manager) in his office is that mr. Rajesh is agree to given in written form in icici letter pad is that – principal amount + 9% of principal amount on yearly basis given to you after completion of 18 month from the date of policy started.
Same day i discussed with mr. Rafi ansari about above mention all details information which is given by mr. Satish and mr. Satish accepted each and everything that above mentioned in front of mr. Rafi ansari.
Then after mr. Rafi ansari said to me that as per mr. Satish --- mr. Rajesh is ready to give you in written-principal amount + 9% of principal amount on yearly basis is assured given to you after completion of 18 month from the date of policy started but if value occurred more than(Principal +9% of principal amount on yearly basis ) you have to give to bank.
I agree on this, then mr. Rafi ansari said to mr. Satish, to call mr. Rajesh and gavehim in written as he informed to you (Mr. Satish). Mr. Satish said to me that he (Satish) is calling mr. Rajesh when he (Rajesh) came, i will call you to came to bank, then after i and family returned home .
Next day 01.03.16 i came to bank that day i am in aggressive mood because in last two and half month complete fraud and cheating going on continuously with me. I asked to mr. Satish what happen about written formality because whatever you bank staff said to me i accepted then what is the problem? He said mr. Rajesh was not arrived whole day yesterday and today he is not picking the call on his mobile. I asked to mr. Rafi ansari, what happen? I accept your proposal then why not given me in written. Then mr. Rafi directed to mr. Satish to call mr. Rajesh and mr. Rafi told me he is calling mr. Rajesh within one hour.
I with family waited there but up to afternoon mr. Rajesh was not coming.
Both mr. Rafi ansari and mr. Satish start calling to mr. Rajesh through mobile he didn’t came. Both mr. Satish and mr. Rafi ansari also discussed with icici prudential, bistupur - branch manager -mr. Alok kumar..
Same day mr. Satish said, mr. Rajesh and mr. Alok call us in their bistupur branch at 4.30pm. Before leaving i discussed with mr. Rafi ansari, what can i do? You are saying i am calling mr. Rajesh within one hour. Mr. Rafi politely make me understood me and suggest us there also icici prudential, brach manager mr. Alok present with mr. Rajesh, they might be +ve solution given to you.
Same day i with family and mr. Satish reached at bistupur icici prudential branch at approx. 5.00pm. I said to mr. Satish i am not going to say anything, you have to say this entire thing; mr. Rajesh is still not present there. Mr. Alok know each and everything that i mention above before my arrival as he said to me except few thing which i clear to him in front of mr. Satish. Above mention detail i put on his table in front of mr. Satish. After listening mr. Alok is speechless, only mr. Alok said to me written given is not possible. Mr. Satish is continue saying to mr. Alok was that above mention all fraud information given to me as mr. Rajesh directed him (Mr. Satish) i said to him i want my principal amount with 0.75% monthly interest onmy principal amount till today now (Principal+0.75% interest amount of principal/month till now) back because 100% fraud / cheating was doing by mr. Satish by giving 100% wrong information to fulfill the monthly target achievement.
Mr. Satish is still continue saying i don’t know anything about this mf whatever information/ massage/about this mf given to me is given after getting confirmation with mr. Rajesh. He continues said mr. Rajesh cheated to him (Mr. Satish),
Hope to do a satisfactory investigation from your end and take strong action against him to not to do fraud/ cheat with any client in future. Please help me out in getting my money back asap and overcome this mental tension.


Thank you.
Pankaj kumar
Date- 05.03.16
Mob. No- [protected]
Mf folio no-1:- 7992375/14
2:- 7992374/17

The branch manager
Icici bank, mango branch,
Aakash tower, shop no 2 &3, near transport nagar, dimna, mango
Jamshedpur (831018)
Ifsc code: icic0001412

Sub: complain against mr. Satish bhushan to giving me 100% wrong information and doing
Fraud/cheating with me.

Dear sir,
I am regular customer of icici bank since 2002 and my all family have account in this bank. I have fd before in this bank and i was looking for high rate fixed deposit plan for myself and was searching options for that. I was contacted mr. .Satish bhushan because my all work in this bank he is taking care. He told me that don’t invest money in fd because of less interest rate 7.9% yearly of principal amount. We have a balanced advantage fund money back plan better than fd in which you will get 9% granted interest yearly and 0.75 % granted monthly of your principal amount and your principal amount is remain as it like you invest in fd.
I told him pl. Make sure, confirm and discuss with your senior about this plan then after confirm me about this. After four days he told me he confirmed and he said as like before you will get granted 9 % interest yearly and granted 0 .75 % monthly of your principal amount and your principal is remain as it is like you invest in fd.
He knows i have to invest 8 lakh because one week before he with his branch manager (Mr. Rafi ansari) visited to my house for the opening of wealth account.
He also knows i was investing this amount to get interest amount monthly because i have no other source of income. Only on this principal amount earned interest amount is my monthly expenditure every month.
He said to me this invested principal amount of 8 lakhs, you will get granted rupees 6000/ month continuously and you are not able to withdraw this money before 18 month if you want to withdraw before you have to pay 1 % of your principal amount. Again i told him pl. Make sure, confirm and discuss with your senior about this, he says he get confirmed.
Then i gave him 2 cheque on 17.12.2015, each one four lakh for 2 same plan. I sign on the document on the believe of mr. Satish bhushan (Because he open my all family member accounts and doing fd ) where he said to me but they are not showing me the front page( 1st page front), only they showing me the point where i have to sign. Again i asked to him pl. Get confirm and discuss with your senior about this, he says he already get confirmed. He told me tomorrow or after tomorrow you will get the certificate of plan.
After 4 days i contact himthrough mobile about certificate. He said, oh i forget, let i inform to mr. Rajesh (Bistupur branch) to send the certificate. He told me when it will be arrived i will informed you.
After one week when i check my e-mail theni know my money is invested in mutual fund in icici prudential not in an icici bank. And the plan he discussed with me is not looking like he mentioned about this to me. I immediately came to bank and contacted to him and showing him the mail on my mobile is that it’s showing investment in this mf is on highly risk cover which is showing on half curve chart.
I told him it is not money back plan because in this mail it’s not mentioned anywhere. Again i told him pl. Get confirm and discuss with your senior about this. He told me that i (Mr. Satish) already confirmed your fund is invested in money back plan and after one month you will also get confirmed when you get the money in your account and after all i am not going anywhere, your money is completely in safe mode.
After one month on 18.01.2016, i contacted to mr. Satish and ask about my monthly amount by checking my account, whether @ of 0 .75 % of principal amount - inr 6000 credited in my account or not. He said to me, amount is not showing in your account. I said to him, you are saying monthly inr 6000 credited in my account then what happen? Please checks it properly and informed me asap.
He didn’t inform me anything about this.
After 2 days i and my family came to bank and we asked about monthly amount @ of 0.75% of principal amount. Again i told him pl. Get confirm and discuss with your senior about this. That day (18.01.2016) mr. Salish gave me printed copy of certificate and saying they give me soft copy. I told me these soft copies please send me in my e-mail id, but he didn’t send still now.
He said to us, don’t worry, panic and get tense, i am not going anywhere and if anything happen we are here, your principal amount is as it is now, you will start getting this monthly amount at the end of second month from the date of policy started and bank count 13 month instead of 12 month yearly exceeded one month.
Another staff (Name - gaurav bhattacharya ) requested to me, sir where you invested your money, please invest in good return mutual fund, i told him already 8 lakh i invest, , i have no more money. This staff asked to mr. Satish in which fund he invested? Thenmr. Satish said to him in debt - balanced advantage mf in which 80% amount of principal is in safe mode i.E. In debt and 20% invested in equity. Then i asked to mr. Satish, but you are saying my principal is remaining as it and you are saying to him differently. He says 20 % investment in equity is not having any risk that’s why we are saying to you your principal is remaining same always.
Then he was started showing some other client investment in his pc, in which he saw us that a client invest inr 12, 000, 00 and he was getting 9000rs/ month continuously and at the top of the column showing his principal amount inr 1200000 is remain as it. Like this you will also get monthly and your principal is remaining as it is. He again convinced us this way and we came back to home.
When second month ended then i again asked to him, to check my account and confirm me whether my monthly amount @ 0.75% of principal, rupees 6000 credited in my account or not.
He said to me, not credited, then next day i and my family came to bank and asked him, what happen?
Then he discussed with mr. Rajesh (Bistupur branch) and informed me is that your policy is not marked on money back and we will do it in 3-4 days then after you will get your money in your account.
I told him; give me mr. Rajesh mobile number. He gave to me then i start conversation with mr. Rajesh and i also do telephonic discussion with mr. Rafi ansari (Branch manager) then i came to know which is 100% apposite information to what mr. Satish continuouslysaying to me.
I asked to mr. Satish that mr. Rajesh is saying, in this fund money back is not saying anybody to do but possible and thismis money i will get from my money i.E. They sell my unit and given to me every month which is 100% loss for me and also my principal is not remains as it is . Even mr. Rajesh is saying on your principal amount 80% is invested in equity and 20% in debt which is 100% apposite to what you convinced me. Same thing mr. Rafi ansari (Branch manager) also convinced me what mr. Rajesh said to me.
Then mr. Satish started telephonic discussion with mr. Rajesh and then after mr. Satish said to me that whatever massage /information about this mf is given to you is given as mr. Rajesh said to mr. Satish about this mf means mr. Satish given all information to me as mr. Rajesh convinced him about this mf.
Next day( 29.02.2016) mr. Satish informed me and also to mr. Rafi ansari ( branch manager) in his office is that mr. Rajesh is agree to given in written form in icici letter pad is that – principal amount + 9% of principal amount on yearly basis given to you after completion of 18 month from the date of policy started.
Same day i discussed with mr. Rafi ansari about above mention all details information which is given by mr. Satish and mr. Satish accepted each and everything that above mentioned in front of mr. Rafi ansari.
Then after mr. Rafi ansari said to me that as per mr. Satish --- mr. Rajesh is ready to give you in written-principal amount + 9% of principal amount on yearly basis is assured given to you after completion of 18 month from the date of policy started but if value occurred more than(Principal +9% of principal amount on yearly basis ) you have to give to bank.
I agree on this, then mr. Rafi ansari said to mr. Satish, to call mr. Rajesh and gavehim in written as he informed to you (Mr. Satish). Mr. Satish said to me that he (Satish) is calling mr. Rajesh when he (Rajesh) came, i will call you to came to bank, then after i and family returned home .
Next day 01.03.16 i came to bank that day i am in aggressive mood because in last two and half month complete fraud and cheating going on continuously with me. I asked to mr. Satish what happen about written formality because whatever you bank staff said to me i accepted then what is the problem? He said mr. Rajesh was not arrived whole day yesterday and today he is not picking the call on his mobile. I asked to mr. Rafi ansari, what happen? I accept your proposal then why not given me in written. Then mr. Rafi directed to mr. Satish to call mr. Rajesh and mr. Rafi told me he is calling mr. Rajesh within one hour.
I with family waited there but up to afternoon mr. Rajesh was not coming.
Both mr. Rafi ansari and mr. Satish start calling to mr. Rajesh through mobile he didn’t came. Both mr. Satish and mr. Rafi ansari also discussed with icici prudential, bistupur - branch manager -mr. Alok kumar..
Same day mr. Satish said, mr. Rajesh and mr. Alok call us in their bistupur branch at 4.30pm. Before leaving i discussed with mr. Rafi ansari, what can i do? You are saying i am calling mr. Rajesh within one hour. Mr. Rafi politely make me understood me and suggest us there also icici prudential, brach manager mr. Alok present with mr. Rajesh, they might be +ve solution given to you.
Same day i with family and mr. Satish reached at bistupur icici prudential branch at approx. 5.00pm. I said to mr. Satish i am not going to say anything, you have to say this entire thing; mr. Rajesh is still not present there. Mr. Alok know each and everything that i mention above before my arrival as he said to me except few thing which i clear to him in front of mr. Satish. Above mention detail i put on his table in front of mr. Satish. After listening mr. Alok is speechless, only mr. Alok said to me written given is not possible. Mr. Satish is continue saying to mr. Alok was that above mention all fraud information given to me as mr. Rajesh directed him (Mr. Satish) i said to him i want my principal amount with 0.75% monthly interest onmy principal amount till today now (Principal+0.75% interest amount of principal/month till now) back because 100% fraud / cheating was doing by mr. Satish by giving 100% wrong information to fulfill the monthly target achievement.
Mr. Satish is still continue saying i don’t know anything about this mf whatever information/ massage/about this mf given to me is given after getting confirmation with mr. Rajesh. He continues said mr. Rajesh cheated to him (Mr. Satish),
Hope to do a satisfactory investigation from your end and take strong action against him to not to do fraud/ cheat with any client in future. Please help me out in getting my money back asap and overcome this mental tension.


Thank you.
Pankaj kumar
Date- 05.03.16
Mob. No- [protected]
Mf folio no-1:- 7992375/14
2:- 7992374/17

I have been using Icici Bank for more than 8-10 years and have always been making timely payments. Few months back, I tried to make payment on time, but due to some technical issue the payment was not successful but I felt payment is made. After 3 days of due date, I got a call from customer care about due payment, I made the payment within couple of hours. Also called up customer care and told them about the confusion due to technical issue in website while making payment and not something intentional.
But bank did not regard my request and since then have been adding interest, penalty and service charges every month. I had paid the amount I used on time and none is pending which I actually owe to bank.

I request some ethical behavior from bank and not to charge for technical glitch on their website because of which payment was delayed by 2-3 days but was cleared as soon as notified to me. It is up to the bank if they do not want to regard over 13 years of relationship but despite of me requesting bank, they are adding up the amount each month which has increased many folds now.

Iam rama kotaiah kajjam. I am transfer 30k amount to icici account no: [protected] from sbi imps.. But iam unfortunately wrongly keypad press that's account no:[protected]... So pls take complaint and hold that amount...
Sbi imps ref no:[protected]
Pls do d needful..
Rgds,
Rama kotaiah. K
Mob :[protected]

I have an RD account in icici. The latest balance shown (deposit + interest) less than the actual balance as per their own detailed statement. When I sent email and complaint, they replied to check my browser and to check again. Next day they call again to say check again. Instead of doing any work or looking into it they are telling me to check and check again. I have been a long customer of iCICi and this is very frustrating. They can't even explain where they made a Mistake and why!

Dear sir/madam i applied fd on which i asked or credit card through i mobile app so i got sms saying dear customer, credit card for acct xx2009 sent by speed post, ref. Ex[protected]in on 02-mar-16. And credit card pin as well but to my surprise when i tracked my card somebody opened my card and pin in between in kanpur head office of speed post and returned both item back i waited 10 days .Now atleast icici bank should remove lien on my fd immediately as i need my money back which stuck since 15days my savings acc no[protected] orai branch

Hello I am Sandesh bothra. I am Fed up with ICICI account My Money Manger. I haven't subscribed never ever to My Money service but still annual fee for JAN16-DEC 343.50 rupees got deducted without any prior notice and any number of calls to Customer Care didn't help. Most annoyingly I can't even find 'unsubscribe' in the my money console.I really got pissed off.PleasE unsubscribe me from My Money service and pay back my money.

Transaction Details:- BIL/[protected]/MM Annual Fee JAN16-DEC

This is being to inform you that my name is ashish kumar account number
[protected], as per our telephonic discussion to there representative that on[protected] from my
account 584 rupees transfer to gobibo account but during transaction it
is not reached to the gobibo account
detail i already mail to the ICICI Bank

Hi,

My account number[protected] I have missed one cheque bounce so they have deducted Rs 401 on date 08-Feb-2016 one time fine. But I am shocked that again they have Rs 401 on date 05-Mar-2016.I met with ICICI bank representative but they are able to proper feedback and travelling me here and there.Please look into this urgently.