ICICI Bank Complaints & Reviews

Hi all,

I am having my salary accout in icici bank. But few days back rs/- (28.50) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.
13/05/2016 atmdec chg/19-04-16/2623/25+st dr. 28.50
Regards
Paresh

Sir i kailash chander gupta a senior citize have sent one requisition for loose cheq of my s b account no.[protected]. But madam mukherjee blank refused to give loose cheque to my person whose specimen signatures were also attested. And ask my person to send me for this purpose. As if there is a new law and policy of the bank or on the mercy of the chare. This is not ist chanc with me. Previously madam ruby verma and madamsweta barial period so many happengs. My original acoount was with your main br exhibition branch patna. At gthe time of shifting from that br. There was so many iregularties.

Today undre pretest i am closing my account under protest with the remarms unsatisfactory poor service of the branch.

Dear Sir
I am Suffering Damoh Branch manager Devansh Tiwari ...
he is continue false commit last 2 month..
i make one fd 60, 000-00 in2010
its complete in 2014..
but branch is kept in his files..not gave me & not informed me.
i search after 2 year he said yes your fd is here .& sorry for that bm.say we will compensate...
but only swings me..
not compensate..
plz .help me.
otherwise i will go to consumer foram..against damoh bm.& icici bank.
yours customer
aalokjain
[protected]
damoh.mp

My son has been holding money mltiplier bond 0399 mmb two option ii since a pril 1999 which has been purchased at rs4700/- and its maturity value is rs50000[- and its due date is 28.04.2017. I am interested to know its present status of the bonds whether therse are valid as on date and will get full maturity amount on its due date. I have been oursuing this matter since oct 2012 but no reply received by me from icici bank in this regard

— forwarded message —
From: ajit singh
To: "[protected]@icicilombard.com"
Cc: "[protected]@irda.Gov.In" ; "[protected]@icicilombard.com"

Sent: wednesday, 20 april 2016 11:56 am
Subject: fw: icicilom:[protected] complain regarding icici lombard - ajit arora
Reminder - 1
— forwarded message —
From: ajit singh
To: "[protected]@icicilombard.com"
Sent: wednesday, 13 january 2016 10:36 pm
Subject: re: icicilom:[protected] complain regarding icici lombard - ajit
Arora
Dear concern,
Thanks for your assurance to refund my amount of rs.11264.-
But i also want to draw your attention for one more thing that on dec 25, 2016 i also got a
Installment of rs. 405.35/- principle amount, rs. 20.42/- service tax & rs/ 140.80/- service tax.
A sub total of rs. 566.57/-
And as per telephonic discussion with your sales team and customer care there were no
Charges to cancel the policy.
So why you are only going to refund my rs. 11264/-?
What about rest rs. 566.57/-?
Who will be answerable for this installment?
Why it is missing from your side?
Kindly revert.
Thanks
Regards
Ajit arora
[protected]
From: grievanceredressal
To: as. [protected]@yahoo.com
Cc: grievance redressal /ops/icicilombard/mlx

Sent: wednesday, 13 january 2016 4:32 pm
Subject: fw: icicilom:[protected] complain regarding icici lombard - ajit
Arora
Dear sir,
We write this with reference to our e-mail below.
We would like to inform you that the policy no. 4065/sm/[protected]/00/000 has been cancelled with
Refund of rs 11264/-. The refund will be processed within 4-5 working days.
We assure you best of our services.
Regards,
Bhakti tayade
Customer service manager
Grievance redressal team
Icici lombard general insurance
Note:
*this interaction is being tracked through the subject line. Please do not change/modify it while reverting
To us*
You may visit our website https://www.icicilombard.com/content/ilom-en/servicecouncil/sqindex. Html for
The grievance redressal procedure of the organization.
From: grievance redressal /ops/icicilombard/mlx
Sent: monday, january 04, 2016 7:15 pm
To: as. [protected]@yahoo.com
Cc: grievance redressal /ops/icicilombard/mlx
Subject: fw: icicilom:[protected] complain regarding icici lombard - ajit arora
Dear sir,
Thank you for contacting icici lombard general insurance company ltd.
We are in receipt of your concerns and we shall respond to you within 15 days.
In accordance to our continual focus and commitment to customer service, we trust we will address your
Concern (S) in a fair and equitable manner.
We assure you best of our services.
Regards,
Bhakti tayade
Customer service manager
Grievance redressal team
Icici lombard general insurance
Note:
*this interaction is being tracked through the subject line. Please do not change/modify it while reverting
To us*
You may visit our website https://www.icicilombard.com/content/ilom-en/servicecouncil/sqindex. Html for
The grievance redressal procedure of the organization.
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Dear concern,
Greeting of the day!!!
I got a called from icici lombard on dec 23, 2015 @ 11:00 a. M. Approx. They offered a insurance policy
To me. I requested them to mail me about all features the policy so that i can read it comfortably &
Carefully and also to discuss it with my family member specially from my father but they told me that we
Are going to deduct of a premium of rs approx 500/- rs. From your credit card. And we will mail you soft
Copy and also dispatched a hard copy of this policy. And after it you can cancel it either any lacking of
Specification whatever we are telling or after discussion with you family member. Only due to these two
Situations i allowed them to issue this policy to me.
And till dec. 30, 2015 they neither mailed me any policy nor dispatched me any hard copy. And when i
Processed towards cancelation of the policy after verbal discussion with my family member. I called to
Icici lombard customer care no. They gave me a policy cancelation reference no.[protected] through
A sms and asked about the detail of my account to return my amount back to me.
I was quite comfortable yet.
But on dec. 30, 2015 i again got a called from icici lombard & they informed me following terms &
Conditions about that same policy –
1 – policy once sold cannot cancel before three month (But in telephonic communication on dec. 23
2015 they told me that you can cancel it as i already mentioned)
2 – and if you cancel a policy then icici will deduct 37% of your premium amount (This was not
Communicated me earlier otherwise i never bought it)
3 – and if you cancel this policy then also we will update your name in as a fraudster & it will be harmful
For you for your remaining life you will even not able to take any loan or etc.
I tried a lot to make them understand that whatever the three conditions you are putting in front of me
It was not communicated me earlier. Otherwise i never bought it. But nobody was there to listen me.
More or less they were only blaming to me & were protecting their sales team. They also bond rs.
11000/- from my credit card
After it in the evening of dec. 30, 2015 i called to irda customer care @ approx 5:00 p. M. And they
Provided me three customer care no[protected],[protected],[protected] & suggested me to
Call on this no & talk to priti lochan & danish shekh
And very surprisingly when i called to these no then i got the information that both of them have left
Icici lombard. And now no one of them was associate with icici lombard.
Then in late evening of dec 30, 2015 i again called to irda customer care @ 7:00 p. M. To register my
Complaint again because i had not got anything from these contact no. Then irda told me that they are
Also unable to register my complain because i do not have any policy no. I have to wait till i receive my
Policy.
Now please suggest me after this whole incident where i am wrong i have not received a policy even a
Soft copy after seven days. And now when i want to cancel it then nobody is there to help me.
Thanks
And as of now finally i also request from icici bank to cancel this policy. And request from irda to
Help me to resolve this matter.
And as per called by the sales person to me on dec. 30, 2015 they told me two thing that they will
Charged 37% as a cancelation charges & also update my name as a fraudster.
Then i also request to that sales person that please surrender my icici bank credit card with immediate
Effect on this bases you issued me that policy & also close my account[protected] and i will
Withdrawal my all fixed deposit from this account because now onwards i am also not interested to
Associate with you i. E. Icici bank
And for the kind information of icici bank sales team i also want to update that i am maintaining this
Credit card from last more then three years and there is no single delay in payment. I even have not
Received any late fees or any plenty in last thirty six month. And just approx 1.5 year back you also
Increase my credit limit form 30 k to 60k. Due to my usages and regular payment schedule and so
Many time your sales team called me for a loan of rs. 5 lac only on the behalf of this credit card
Without any documentation. Also your payback partner offered me a loan without any
Documentation. That is only due to this status of my credit card. I even not charged any annual fee yet
Because the transaction of credit card is more the limit which you have decided.
And now if you (Icici) blaming me that they will update my name as a fraudster so that i will even not
Able to take any loan from anywhere. Then i also want to tell you i also will not sit ideal. I am also
Fully aware about all my rights. You can process whatever you want but please close my credit card
And saving account today only i will pay all dues of the credit card whenever you want. Because i am
Not a fraudster.
Please feel free to call me at any time 24*7
Thanks & regards
Ajit singh
[protected]
[protected]

Dear sir/madam,

We are provided services of insurance commission against that we have received payment from icici bank also, now we required form 16a for f. Y. 2006-07 (Our income tax assessment is going on) for security reason purpose i am not revelling our company name as well as pan

Request you to contact me on following no., please treat this as a most urgent matter

Thanks & regards,

Satish
[protected]

I have do a recharge request through icici atm on 19/05/2016 of amount of rs 100 and the amount is deducted in my bank account but as of now i have not received the recharge amount in mobile please check and refund my money as the recharge is not successful. Details are below mentioned and fyi the service provide (Mtnl) said please speak to your bank for refund as they do not receive the money

Txn date : 19/05/2016
Txn remarks : top/atm topup/[protected]/19-05-16/1 2:09:53/0
Account no:[protected]

ICICI bank changed my balance details without my notice. I had major shock when I saw that the detailed statement that i was looking was totally different from what I say yesterday. They have done some adjustments which is not clear to me. If the bank can automatically change the previous records in the online detailed statement, I would say its not worth saving the paper. Moreover, i think the bank should not be allowed to do so and should be charged penalty. I was in wayanad and the hotel owner did not let me stay as he said that the money was pulled back and he has given the room to someone else. I went there with my family and ended up paying 20 thousand for two days.
Also, the citibank card payment i made was reverse swiped by ICICI bank. I am paying interest for that as well.
I need a refund of what i have lost, plus my medical bills and want to ensure that banks should not be allowed to change a previous days transactions/balance/credit debit from the next day onward. they should have separate records if they have to adjust some amount.

I have a salary account in icici bank for 4 years now. When i checked my bank transactions and i found that there is one debit transaction '[protected] dp chgs till mar-16 — inr 418.16... I did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I have many times informed icici bank people over phone and email, mobile number [protected] doesnt belong to naveen kumar. Still those keep on calling and sending messages, which irritates me and put to mental harasssment. I receieved a call on[protected] at 3.37pm from [protected], lady named priyanka from icici asking about loan of some stranger naveen kumar who previously used that number. I while replying gently, she talked embarassingly instead of those stupid people mistake inspite of several mails to correct their database regarding his number change. I urge to look into this and relieve me from this mental trauma

Dear Sir,

This is to bring to your kind notice that since the time I've lodged a complaint with you regarding mis-selling of Credit Cards by false marketing I've been getting calls from the number [protected] by a person named Amit Mishra claiming to be calling from your Bank Customer Care Team. He is persistently asking me for my Debit Card number and Bank Account number since I am holding salary account with your Bank. He says that my Debit Card number and Bank Account number are necessary for permanent cancellation of Credit Cards issued to me. I told him that I've already received a mail from the Bank stating that my Credit Cards have been cancelled and there are no outstanding amount due. He says that currently the Bank has only temporarily halted Credit Cards and not cancelled them. He also says that if I fail to provide him the details as asked by him then the Bank will deduct amount from my Bank account towards payment for Credit Card interest. He says that the abovementioned details are necessary as my Credit Cards are now linked with my Debit Card and my Bank account.

I am writing this to you since I sense something suspicious here and this could be a part of larger conspiracy hatched by anti-social elements to cheat the customers of the Bank by making them reveal their confidential details. I am very much disturbed and concerned about safety of my account with your Bank which gives chance to unauthorised operation of my account by unknown persons.

Please can you confirm the identity of the aforementioned person who claims to be calling from your Bank on urgent basis. If the Bank fails to do so I would be compelled to lodge police complaint regarding the issue. Hoping to hear from you soon.


Thanks and regards

Nirav Pandya

Mobile: [protected]

Email: [protected]@gmail.com

Hi,

Yesterday some amount was deducted from my account and the deduction chargers were on posdec chg. I am unaware of what this is about.

I have attached a screenshot for reference. Kindly go though the same.

Meanwhile, i haven't swiped my card yesterday (May 18).

I expect the full refund. Because i haven't used my debit card for any purchasing activity.

Have seen level of chutiyapan, but this is a whole new level by the proclaimed "icici". I still regret of applying with the bank. A clear case - the employees working there are not born from a single sperm. Its been 20 days, and complaints are not being addressed/ escalated in priority. Perhaps its time the bank should come with a feasible solution or display a board:"we have mastered the art of stalling please open an new account and experience stalling benefits as well.

They claim most of the queries are solved, but in bangalore it is a different ball game. The bank fools around customer sentiments and don't act ionize any query which pertain to high level criticality.

I have done everything, i have no other option left apart from physical assault.

Dear sir my name is abhitosh kumar keshri my account number are[protected] my credit card number last 5 digit 05007. I was payment today 6000 my credit card sasaram branch but his not submit my blance. I wast sent to my servant for get information his why not submit my blance his tolled my servant i will submit any time but not credit my blanche. I thing use my money personal use in your employee.

Dear sir,

This is with reference to my earlier complaint regarding false marketing and mis-selling of jet ariways icici rubyx card to me by your marketing executive (Sonali). I am being informed by you on may 13, 2016 by email conversation that the credit card as referred above bearing number [protected] is cancellled and no dues are outstanding on it as on may 13, 2016. This is to kindly informed you that today i have received another credit card namely jet ariways icici rubyx card bearing number [protected] from your side and i have not applied for this card as well. I would like you to cancel the aforementioned card ([protected]) from account level with immediate effect and issue me card cancellation and no due letter regarding it.

You are kindly requested to refrain from issuing any such credit/debit cards in my name anytime in future without my written consent for issuance. Take notice that your acts of arbitrary issuance of credit cards are nothing but mental harrasment to me and i would be compelled to take legal recourse to stop this harrasment if you keeping sending me credit/debit cards without my written consent regarding them. Hoping to hear from you soon.


Thanks and regards

Nirav pandya
Mobile: [protected]
Email: [protected]@gmail.com

Dear sir,

My master card no. Is [protected]. I have filled petrol from tyagi petroleuim and swaped my icici bank credit card towards the payment of the same. But after the waiting of atleat 5 minutes machine did not printing the receipt, so the merchant says that this payment has been decllined. So i have paid this payment from my another credit card of pnb which slip is attached herewith for your ready reference. Now i have seen my statement that it has been claimed by the bank even after giving complain to customer care executive on 30.04.16, they have assured that this payment would be credited in your statement within three days, if merchant would bot claim it.

Now today i have personaly visited to merchant to claim refund or fill another petrol worth rs. 700/- they have shown their statement of accounts that he is not claiming the payment of rs. 700/- in his total dayas transaction of rs. 10, 250/- i have personaly checked his all the slips, but my slip was not there. I have talked with your customer care executive at the same time, they have also lodge my complain and given the ref no.[protected] dt. 17.05.16 for the same.

I hope you will do the needfull at the earliest possible.

Regards,

Deepak kumar
[protected]

To,
ICICI INFOTECH SERVICES
Unit: ICICI Safety Bonds-March 2002,
Maratha Mandir Anexe,
DR. A.R. Nair Road, Mumbai Central,
Mumbai-400008

Respected Sir,
I have invested in the ICICI LIMITED SAFETY BOND NOV 2000 in the name of Mrs. Pushpa Agrawal with Distinctive No(s). 1326 to 1326 and
Bondholder no.:[protected] and certificate number 804
4.) B Mahaveer Shiyal with Distinctive No(s).[protected] and
Bondholder no.:[protected] and certificate number 3831.


Please let us know if you have sent us the money if yes we would like to know the date when you have sent us the mony

You can contact us by-
(1) Mail: [protected]@rediffmail.com
(2) cell No: 91-[protected]
(3) Post:- SCF-29C, ABOVE INDIAN BANK, SECTOR-23A, FARIDABAD-121005 HARYANA

THANKING YOU

I have deposited a cheque of rs. 100000/- of icici bank rajwada (Chq no 918693 of saurabh saree emporium) on 21/04/2016 in our sbi a/c but it is cleared with only rs. 10000/- and no-one is responding as to from where we will get the full amount.

We were sent tosbi py road branch for follow-up but from there also we are not getting any response.
As per the party its account was corrected on 28/04/2016.

Please find out where is the amount as we are in trouble regarding the same.

I am attaching the the copy of cheque, my statement, letter o[censored]s to sbi, sbis letter to icici.

The people of sbi are thinking that there job is done after sending letter to icici.

Dear Sir/ Madam

I k. s. tiwari beraing acccount no.[protected] in your icici bank korba branch, this is to inform you that i had done multiple transaction on 06/04/2016 from sbi atm but the amount of 10000/- was debited from my account but the cash was not dispensed from atm machine kindly look after the matter as i am continiously following up in branch, as per all service request was raised it is showing that all transaction are successfully, but i havent received 10000/-, waiting for your reply .


Regards
K S TIWARI
[protected]

Hi
My account no.[protected] has been debited multiple times with smab chgs dec115+stax65.25, smab chgs jan16+stax65.25 smab chgs, smab chgs fab16+stax65.25, mar16+stax65.25 without any information. So please credit all amount in my account[protected]. Bank address is shop no-g1 gr flr bestech square mall,, sushant lok -2 sec -57, ggn, hr, 122002

Regards
Pardeep goyal
[protected]
[protected]@yahoo.Co.In