ICICI Bank Complaints & Reviews

I had a recurring deposit which was supposed to mature on 2nd Jan 2016. After repeated calls to ICICI retail banking customer care the money got credited on 7th Jan. The bank claims there was a issue with their system. I escalated and there was no remorse what so ever for my difficulty when the money was not there. I had a need for the money on 2nd. There is no policy that says the bank should reimburse the customer for the trouble the consumer went through for the delayed credit. I had planned my sal accordingly as well thinking I will have this credit. Since there is no monetary loss they say its fine and can do away with a apology which I have not seen yet.. When a retail consumer misses a paying a EMI or has any unresolved loans it shows up in our CBIL scores and effects or credibility. If a bank like ICICI does that why should they go away with only a apology letter? I need a reimbursement for the difficulty I faced for not having the money in my account as per the promised date. Let me know how to escalate this.

How can 1 use of Airport lounge can cost me 1799/- that 2 within limit of 2 visits per quarter? I fail to understand the attitude of the bank, when I asked the same query and that too there was no mention of this money at the point of transaction

My renewed creditcard has been returned back by BLUEDART COURRIER AWB NO. [protected].You can resend the same to my office address "chandmall sarawgi & co h.b.road fancy bazar Guwahati 781001 Assam"

Hi, Today, I got message saying "Dear Customer, your ICICI Bank Credit Card application has not been approved. Pls re-apply after 6 months from the date of your current application." This is the third time my Credit Card application has been declined. What tye hell is wronh with this ICIC BANK Credit Card department ??? This is my applications no.[protected], please look into the matter and give me the reason. This ICICI bank is really annoying. Awaiting your reply. Thank you Regards Nagi

Dear Team I have apply for personal loan, submit the documents, all type of verification like telephonic, office address, present address done but against given reference number 65522407 not any status showing. pls suggest.

I am not getting the statement for my Credit Card ( ICICI HP Card) ending 7007. Kindly send it through E Mail. I am not able to contact Customer care.

I had withdrwal of rs.20000 on 25/12/15 from icici bank atm ..but amont was not disperss from machine...the amount debit from a/c[protected].bhagwati fabrics.ia hve complaint to icici bank coustmercare three times..but no possitive response from customer care ..i have also given a written complaint in ghantakaran branch...sill no possitive response ...

The open ended e purse for issued me by icici and upset Is fake. Muzaffarnagar depot did not issued me that card and bank deducted 550 rs as a fees..., .I want my fund back...from last two months depot employees have that card but they can't dispatch that I don't know why .my card no is MZFMZ[protected].this card is issued by icici bank fees deducted 550 rs.I did not get my card yet

We hold a current account in ICICI Bank, Kondva Branch, Pune by the name of audio&aux, account number[protected] On 28/05 we did an online transfer to our customer Krystal Cables account number[protected] ICICI bank holding their account in Cnaught Place Delhi. Unfortunately this one lakh rupees is credited to the account of miss Heemani Singh who is holding a Saving account in ICICI bank kondva branch, Pune Account number[protected]. This was informed to us by our branch at 14:00 hrs on 8th/01/2016 at 12:00hrs the account head of Krystal cables came to our office to tally ledger. On realising the fact that the amount of one lakh rupees transfered on 28/05/2015 was not credited to Krystal Cables we rushed to our home branch. From there we understood the above story. The bank in charge person called and spoke to Ms. Heemani who refused to corporate & slapped the cell phone down on the bank authority. I hereby request to Consumer Court Please look into the matter & find out how such occurred Thanks +91 [protected] +91 [protected] Email: [protected]@yahoo.com Email: [protected]@gmail.com

Sir I borrow a gold loan a/c #[protected] dated[protected] total loan amount 144877rs Bank deposited an amount of rs 26252 rs with fine on[protected] after that bank sold my gold . Pls ensure me about my gold

It's about the transaction on my account on 31st of dec2015.the amount of 4900 has been debited from my account which I hve nothing to do with.I hve got the request number for my complaint from Icici..its SR[protected]

Hi, I am having bank account in ICICI delhi branch from last 1 years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 43.26+ 515.25 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards shaik saleem

Hi, I am having a saving account in ICICI Kumta branch from last one years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB on 07/01/2016 MABChgs-Nov15+STax 58, Rs. 458.00. ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Dear Sir, My self kunal pathare earlier i have new icici bank credit card. but i have lost my credit card during the travelling. i have told to bank to block my card and clear all account. i haven't use this card or single transaction on this card. but still bank sending me statement and calling me. they told me you have to pay annual fee.but i refuse to pay because i have not use done the single transaction on this card. so why should i pay for this card. if i use or done single transaction. i happy to pay but i lost my card and bank sending me statement. so kindly help me from this situation.. i will not pay this outstanding annual fee..please do the needfull. bank harresing me by calling. thanks & regrds kunal Pathare

DEAR SIR, MYCERTIFICATE NO.75543, face value, 6660/ issue price, 5000/-deemed date of allotment, 24.04.2005 bondholder no.[protected], RAMESHWARSINGH, ASHASINGH no.of bonds TWO, distinctive no.[protected]..sir, due to missing of bonds I could not claim now trace and find bond certificates, after suggestion of your customer care I email to you but no reply...MY NEXT BOND IS, ..CERTIFICATE NO.37437, face value, 6625/-issue price per bond, 5000/-deemed date of allotment, 23.04.2002, redemption date 23.08.2005, bond holder no.[protected], name of bond holder, rameshwar singh, ashasingh, no.of bonds, two, distinctive no.[protected] sir, please look into the matter.thanks..my details, [protected], pan card no.AOTPS5826F,

Hi, I am having a salary bank account in ICICI Kakkanad CESS branch from last one and half years and my account no. is[protected] My contact number is : 77361635twofive I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charge last month. 30/12/2015 SMAB Chgs-Nov15+Stax 58 458.00. I tried emailing the bank on following mail ids, ([protected]@icicibank.com [using mobile app], [protected]@icicibank.com, customer.[protected]@icicibank.com) but there was no response even after five working days . I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Hi this is Annie. i have applied for credit card aproximate 6 to 7 months back and submitted the required documents but i did get my credit card till date on calling up to the customer executive i came to know that my credit card was returned back to icici bank through returned despatch so i have requested to sent the same back to my office address but still i have not received the same. i my really tired of this. i m only being getting statements for late payment fee on regular monthly basis but i will not pay the same as i have not received the card to enjoy your service. its a kind request. kindly cancel my credit card no. 5241XXXXXXXX8000 which i have not received till date. i am disappointed from such type of service. kindly cancel asap. and stop sending me such statements

Sir, I am shailendra Gupta from lucknow. I have an gift card of icici bank and it is corporate gift card which i get from my company as a gift but it is not accepting online and as well as at shopping centres. I can see the amount which is in the card by using atm machine by entering password but i can't widrawl amount and or use by any other way. So sir please suggest me what can i do. Thank you.

I asked the Icici bank credit card monthly statement shall be sent my house address, but they are sending and delivering to different person other than the card holder that is mine. They sending this through speed mail courier services, but they are sending the sms for having delivered the statement to some other person other than me. This is the second time that is my son, s case also the same. When he forced them to send the courier through different courier services ( Blue dart)) then it is delivered to the correct address. which seems/looks that speed mail courier services are involved in some sort of fraud dealings, it could be from insiders of ICICI bank is also possible. If I lost the personal data by fraudulent methods is a serious offence and i may be put irreparable hardships and loss. I am planning to lodge the police complaints shortly.

On25th dec . 2015 one of friend have made an IMPS transaction by internet banking of amount Rs. 20000/ from my ICICI bank A/C . to State bank of India A/C but still there is no credit in SBI beneficiary A/C and the amount of Rs- 20000/ has been debited Icici a/c..on same day he made 3 Transactions 2 credit, but one not credited.. what should i do, he made compliant in icici bank they said they have done process but not yet credited, plz make slove for it thanks ashok