ICICI Bank Complaints & Reviews

Hi, I am having a salary bank account in ICICI Kakkanad CESS branch from last one and half years and my account no. is[protected] My contact number is : 77361635twofive I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charge last month. 30/12/2015 SMAB Chgs-Nov15+Stax 58 458.00. I tried emailing the bank on following mail ids, ([protected]@icicibank.com [using mobile app], [protected]@icicibank.com, customer.[protected]@icicibank.com) but there was no response even after five working days . I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Hi this is Annie. i have applied for credit card aproximate 6 to 7 months back and submitted the required documents but i did get my credit card till date on calling up to the customer executive i came to know that my credit card was returned back to icici bank through returned despatch so i have requested to sent the same back to my office address but still i have not received the same. i my really tired of this. i m only being getting statements for late payment fee on regular monthly basis but i will not pay the same as i have not received the card to enjoy your service. its a kind request. kindly cancel my credit card no. 5241XXXXXXXX8000 which i have not received till date. i am disappointed from such type of service. kindly cancel asap. and stop sending me such statements

Sir, I am shailendra Gupta from lucknow. I have an gift card of icici bank and it is corporate gift card which i get from my company as a gift but it is not accepting online and as well as at shopping centres. I can see the amount which is in the card by using atm machine by entering password but i can't widrawl amount and or use by any other way. So sir please suggest me what can i do. Thank you.

I asked the Icici bank credit card monthly statement shall be sent my house address, but they are sending and delivering to different person other than the card holder that is mine. They sending this through speed mail courier services, but they are sending the sms for having delivered the statement to some other person other than me. This is the second time that is my son, s case also the same. When he forced them to send the courier through different courier services ( Blue dart)) then it is delivered to the correct address. which seems/looks that speed mail courier services are involved in some sort of fraud dealings, it could be from insiders of ICICI bank is also possible. If I lost the personal data by fraudulent methods is a serious offence and i may be put irreparable hardships and loss. I am planning to lodge the police complaints shortly.

On25th dec . 2015 one of friend have made an IMPS transaction by internet banking of amount Rs. 20000/ from my ICICI bank A/C . to State bank of India A/C but still there is no credit in SBI beneficiary A/C and the amount of Rs- 20000/ has been debited Icici a/c..on same day he made 3 Transactions 2 credit, but one not credited.. what should i do, he made compliant in icici bank they said they have done process but not yet credited, plz make slove for it thanks ashok

Hi, I applied for credit card two weeks back and document verification also completed. But I'm not able to check status online, and also I am not able to contact the bank representative. Please take the necessary action. Application Number: S[protected] Thanks, Anusha [protected]

Team... One Month Back, I have given cheque n document to rahul + Anil ( pawar.[protected]@icicibank.com + mahajan.[protected]@icicibank.com ) i to get sukanya samridhi yojna policy for my daughter. But, till now policy is not issued by my daughter name. And, no representative is replying to my request. even i raise request to icici bank ( SR[protected] but no reply... Can u please help me.

Dear Sir / Madam, This is to inform you that currently it shows RS. 159 /- debit amount on[protected] in my credit card statement . Last month same amount Rs. 159 /- already debited from my account . This matter was already closed . Yesterday, I received a sms on my registered mobile no. that your credit card transaction dispute has been registered on[protected] SR[protected], As such types debit should not be done without my confirmation. Please refund my amount immediately in my account which you deducted wrongly ... - - Thanks & Regards Yogendra Singh Kushwaha Contact No- [protected] Land line[protected]

I want limit improve of my card I want my first monthly bill please provide these two as early as possible my mail id [protected]@gmail.com

Hi, I applied for Icici credit card as I hold a salary account with Icici. I have tried applying multiple times but do not get any update. All the documents have been submitted with ICICI for over 3 to 4 times but never received an update. I recently reapplied and the reference# is S[protected]. Can you please expedite the processing of the card and communicate the same to all customers. It is disappointed to get a bad customer service from a bank like ICICI. Would appreciate to hear back. Regards, Meenakshi

Hi, I opened PPF account on ICICI bank and don't get any passbook to show as proof for income tax benefit. Also no options on their internet banking to get any income tax statement for PPF accounts. Regards, Cholanila D

sir The total amount payable as per your statement is Rs 5646.17 for the above period. My card No is [protected]. You have charged Rs214.95 on the card No 4477 xxxxxxx1005 which is not my card.Therefore I am not expected to pay Rs214.95. Please remove my name and the balance of Rs 214.95 from the card 4477xxxxxxxx 1005. Now I am paying Rs 5431.22 excluding the dues from 4477xxxxxxxxx1005. H S RAJANNA

I was trying to make payment for my ICICI credit card statement for an amount of Rs 710, but the trasaction was unsuccesful and the amount got debited from my account. I tried to get in touch with ICICI Bank customer care executive but in vain. Why don't you provide the numbers of customer care specifically? Please get this resolved on high priority as my last payment date is near and I won't be giving any fines as it is not my fault. Payment Gateway Ref no. [protected]

I recently received my icici debit card through courier and successfully changed the given pass word. but after one transaction I forgotten the password number of that card and proceeded the bank branch. but not getting reply for it. please help inthis regard

Hi, Actually i opened a salary account in icici bank in 2013. but, due to higher study i left the job and later i didn't use that account . so that account converted into a saving account. This year i joined a company and again i need that account as salary account . Yesterday i called the customer care but they didn't provide me the actual help. So, plz plz convert my saving account into a salary account. Because last month they cut MAB charges from my account. Account no:[protected]. Branch: vidyaranyapura, bangalore thanks Amitesh Gautam [protected]

Hi My name is Kishore Reddy Ambati having ICICI account number :[protected] From my account the amount Rs. 10, 002.85/- debited on 16/10/2015 as BIL/[protected]/NchgRs2.50STRs0.35 Could you please tell me how this amount is debited from my account.

I have been to my branch several times to change my name after marriage. However, latest that the staff said was that there is some investment related account linked to my account, (which I'm not aware of) and asked me to correct/ deregister it online. I dont see any such account in my Internet banking. Why cant the branch officials themselves correct my name throughout the accounts, rather than me raising requests and doing rounds for individual accounts?

Dear sir, bank doing fraud with me as per the last complaint bank resolved my complained but bank cheat me, i am apply in hdfc bank for loan but bank rejected my application due to satelment in personal loan, after that i am call to icici bank customer care bnk says you are slatted a/c as per the bank, bank give me 20000 wave off insted of i am deposit payment vide recipet no T0308L0380462 which is copy alredy submited in bank in 2013, so i am asking bank show as satteled when i pay complet principle amount as per the bank norms if i pay complete principle bank never show as a sattelment So i requested to you please help me Gori shankar [protected], [protected]

I would like to register a complaint against ICICI Bank concerning online fraud in my account. I am running behind them since last one month but so far did not receive any positive feedback. In the beginning they said that they are investigating the issue seriously and will ensure that my money is back to my account but now they are just bypassing the responsibility saying that they have no any liability and responsibility in such case. I had reported about the fraud within one hour so they had all possibilities to stop or recall the funds but unfortunately nothing was done. They just kept me in dark without giving any proper information and progress status. As I feel now they were just gathering the information against me to prove me work and to make me liable for this incident. It is completely cheating of the clients. If we receive such irresponsible response from the bank, how a client can believe in bank and their banking system. I have asked many times the details of fraudulent transactions but so far could not receive any feedback. They are just cheating the clients and ultimately it is physical and mental torture for me after losing my hard earned money. So I want your kind support in order to get my money back to my account. It is also important to make aware other clients also who bank with ICICI bank to let them know the reality face of ICICI Bank. If require, I can share all the emails have received from the bank. Best Regards Arvind Kumar

My Credit card no [protected]. The net due paymet is 3250, due to some confusion i had paid 3200. due to which i was charged late payment charges of 700 + Tax which resulted in negative balance and another 500 for negative balance. As i am using this card from 3 years and paying you regularly request you to kindly waive off these charges. I had written this on their site also and mailed also but there is no revert. it just 50 rs less payment and i had to pay 1200 rs + taxes on the same and bank is not interested in reverting on the same.