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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 833

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S
Shivaraj Netrekar
Jan 12, 2016
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Address: Bangalore, Karnataka, 560077

Hi, My Aaccount No.[protected] ICICI Bank OLD Madras Road Bangalore. I had opened account in ICICI bank in 2008 as a life time zero balance account so I was not using it actively, I found my account is inactive status in October 2015 and deposited to activate it. After activating bank is keep on deducting MAB charges without any intimation/notification to me, even I was not aware that account is converted to regular savings account from life time zero balance account. Upon my request to branch manager old madras road bengaluru they have reversed 3 transaction and started again MAB charges deduction. Kindly look in to this issue and help to reverse the deducted amount as MAB charges since last month back to my account. Thanks, Shivaraj
+2 photos
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Netrekar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Vishvajit Sirsat
    Jan 12, 2016
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    There is no coordination between the company people. And I had given address 4 times to deliver credit card but still it got deliver on the wrong address. And from 2 months I am struggling for the same. In my critical condition where I was really looking forward for the good customer service but end results were zero, Because there is no value for customer.
    Aug 7, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32f83) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      selvavennila
      from Mumbai, Maharashtra
      Jan 12, 2016
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      Address: 600045
      Website: icicibank.com

      I haven't subscribed to My Money service but still annual fee for NOV-15 to OCT 343.50 rupees got deducted.The same amount was deducted last year also from my account for the same service, and any number of calls to Customer Care didn't help, and I never got the amount back. Please unsubscribe me from My Money service and pay back my money. Details: 08/01/2016 BIL/[protected]/MM Annual Fee NOV15-OCT Dr. 343.50
      Aug 7, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32eqf) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        maheshpatel01964
        from Vadodara, Gujarat
        Jan 12, 2016
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        Address: Vadodara, Gujarat, 390008

        My account no is[protected] vinayak ayurvedic agency complaint for nizampura branch vadodara. my account is kareliBaug vadodara.but I am operating mostly nizampura.it is near my home.so I daily used nizampura branch.so many nizampura branch not good response for me.and very late paper works.so my many work are delay.and mostly my works in abroad.so I am very worrying about these behaviours. I hope my complaint is very important for you. thanks
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          vicky705376
          from Mathura, Uttar Pradesh
          Jan 12, 2016
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          Address: Faridabad, Haryana, 121001
          Website: icicibank.com

          My name is vivek kumar having account number[protected] as i am working with my brother in a transport firm. as my brother deposit some amount in my account to give the drivers, petrol pump holder against fuel charges and office rent. there is some amount in my account which the bank has freeze without making call to me if there is some issue in this matter at-least the bank has to call me and ask for clarification but they scolded me the lady in bank shouted at me i provided her all the details payment slips and written application she said me that they forward it to Mumbai head office and your account will be open in next 5 days. but still there is no response the account is still in freeze condition and my whole work is stopped as only poor people have to face such kind of problems. the bank personnel came to me with a request that i open a account in icici bank and now he is also not responding to it. i suggest all people do not open account in icici bank as the freeze your money without intimation.
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            B
            brahma34
            from Mumbai, Maharashtra
            Jan 11, 2016
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            I had a recurring deposit which was supposed to mature on 2nd Jan 2016. After repeated calls to ICICI retail banking customer care the money got credited on 7th Jan. The bank claims there was a issue with their system. I escalated and there was no remorse what so ever for my difficulty when the money was not there. I had a need for the money on 2nd. There is no policy that says the bank should reimburse the customer for the trouble the consumer went through for the delayed credit. I had planned my sal accordingly as well thinking I will have this credit. Since there is no monetary loss they say its fine and can do away with a apology which I have not seen yet.. When a retail consumer misses a paying a EMI or has any unresolved loans it shows up in our CBIL scores and effects or credibility. If a bank like ICICI does that why should they go away with only a apology letter? I need a reimbursement for the difficulty I faced for not having the money in my account as per the promised date. Let me know how to escalate this.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32esa) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Your escalation manager says apart from offering apologies there is nothing that can be done. Your bank does not have any regard for the hardship faced due to unavailability of my money. You guys have actually robbed me and then sufficing with a apology. I will keep getting this issue into the consumer minds. I promise I will never ever take any other product from ICICI and at the first available opportunity I shall move out of this relationship. Very arrogant bank and every act of arrogance will sure meet a end.
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              A
              askamrit
              from Coimbatore, Tamil Nadu
              Jan 11, 2016
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              Address: New Delhi, Delhi

              How can 1 use of Airport lounge can cost me 1799/- that 2 within limit of 2 visits per quarter? I fail to understand the attitude of the bank, when I asked the same query and that too there was no mention of this money at the point of transaction
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32e4d) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              please update what is the next course of action, recently I went abroad the same card was used and it was declined. My point is very simple if the card id declined that means it is cancelled, then how come the same card can attract charges for a usage?
              This is absolutely not understandable, give me what has been charged mistakenly by you/ office


              Regards,
              Amrit
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                R
                Ratan Sarawgi
                from Guwahati, Assam
                Jan 11, 2016
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                Address: Kamrup Metropolitan, Assam, 781001

                My renewed creditcard has been returned back by BLUEDART COURRIER AWB NO. [protected].You can resend the same to my office address "chandmall sarawgi & co h.b.road fancy bazar Guwahati 781001 Assam"
                ICICI Bank customer support has been notified about the posted complaint.
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                  M
                  Mhasivisie Nagi
                  Jan 11, 2016
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                  Address: 110054

                  Hi, Today, I got message saying "Dear Customer, your ICICI Bank Credit Card application has not been approved. Pls re-apply after 6 months from the date of your current application." This is the third time my Credit Card application has been declined. What tye hell is wronh with this ICIC BANK Credit Card department ??? This is my applications no.[protected], please look into the matter and give me the reason. This ICICI bank is really annoying. Awaiting your reply. Thank you Regards Nagi
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32dse) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    rakesh_yagya
                    from Lucknow, Uttar Pradesh
                    Jan 11, 2016
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.consumercomplaints.in/new_complaint

                    Dear Team I have apply for personal loan, submit the documents, all type of verification like telephonic, office address, present address done but against given reference number 65522407 not any status showing. pls suggest.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32e4a) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Apk69
                      from Mumbai, Maharashtra
                      Jan 11, 2016
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                      Address: Mumbai City, Maharashtra, 400095

                      I am not getting the statement for my Credit Card ( ICICI HP Card) ending 7007. Kindly send it through E Mail. I am not able to contact Customer care.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32dfw) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        atul75775
                        from Ahmedabad, Gujarat
                        Jan 11, 2016
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                        Address: 380022

                        I had withdrwal of rs.20000 on 25/12/15 from icici bank atm ..but amont was not disperss from machine...the amount debit from a/c[protected].bhagwati fabrics.ia hve complaint to icici bank coustmercare three times..but no possitive response from customer care ..i have also given a written complaint in ghantakaran branch...sill no possitive response ...
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Aghori ashu
                          from Mumbai, Maharashtra
                          Jan 10, 2016
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                          Address: Muzaffarnagar, Uttar Pradesh, 251001

                          The open ended e purse for issued me by icici and upset Is fake. Muzaffarnagar depot did not issued me that card and bank deducted 550 rs as a fees..., .I want my fund back...from last two months depot employees have that card but they can't dispatch that I don't know why .my card no is MZFMZ[protected].this card is issued by icici bank fees deducted 550 rs.I did not get my card yet
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32cvj) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            daila123
                            from Pune, Maharashtra
                            Jan 10, 2016
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                            Address: Pune, Maharashtra, 411048

                            We hold a current account in ICICI Bank, Kondva Branch, Pune by the name of audio&aux, account number[protected] On 28/05 we did an online transfer to our customer Krystal Cables account number[protected] ICICI bank holding their account in Cnaught Place Delhi. Unfortunately this one lakh rupees is credited to the account of miss Heemani Singh who is holding a Saving account in ICICI bank kondva branch, Pune Account number[protected]. This was informed to us by our branch at 14:00 hrs on 8th/01/2016 at 12:00hrs the account head of Krystal cables came to our office to tally ledger. On realising the fact that the amount of one lakh rupees transfered on 28/05/2015 was not credited to Krystal Cables we rushed to our home branch. From there we understood the above story. The bank in charge person called and spoke to Ms. Heemani who refused to corporate & slapped the cell phone down on the bank authority. I hereby request to Consumer Court Please look into the matter & find out how such occurred Thanks +91 [protected] +91 [protected] Email: [protected]@yahoo.com Email: [protected]@gmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              saka khan
                              from Mumbai, Maharashtra
                              Jan 10, 2016
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                              Address: Gopalganj, Bihar, 841428
                              Website: don't know

                              Sir I borrow a gold loan a/c #[protected] dated[protected] total loan amount 144877rs Bank deposited an amount of rs 26252 rs with fine on[protected] after that bank sold my gold . Pls ensure me about my gold
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Honey Bisht
                                from Delhi, Delhi
                                Jan 10, 2016
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                                Address: New Delhi, Delhi, 110063

                                It's about the transaction on my account on 31st of dec2015.the amount of 4900 has been debited from my account which I hve nothing to do with.I hve got the request number for my complaint from Icici..its SR[protected]
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Ganapathi Bhaskar
                                  from Hyderabad, Telangana
                                  Jan 9, 2016
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                                  Hi, I am having bank account in ICICI delhi branch from last 1 years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 43.26+ 515.25 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards shaik saleem
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Am James 458rs debited from my account...what reason...I want my money...plz credit my account...
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                                    ShreedharBhat
                                    from Bengaluru, Karnataka
                                    Jan 9, 2016
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                                    Address: Uttara Kannada, Karnataka
                                    Website: www.icicibank.com

                                    Hi, I am having a saving account in ICICI Kumta branch from last one years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB on 07/01/2016 MABChgs-Nov15+STax 58, Rs. 458.00. ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Jan 09, 2016
                                    Updated by ShreedharBhat
                                    Hi, I am having a saving account in ICICI Kumta branch from last one years and my account no. is[protected]
                                    My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB on 07/01/2016 MABChgs-Nov15+STax 58, Rs. 458.00. ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
                                    Dear ShreedharBhat,

                                    We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      kunal pathare
                                      from Baramati, Maharashtra
                                      Jan 9, 2016
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                                      Address: Mumbai City, Maharashtra, 400055
                                      Website: icici bank credit card

                                      Dear Sir, My self kunal pathare earlier i have new icici bank credit card. but i have lost my credit card during the travelling. i have told to bank to block my card and clear all account. i haven't use this card or single transaction on this card. but still bank sending me statement and calling me. they told me you have to pay annual fee.but i refuse to pay because i have not use done the single transaction on this card. so why should i pay for this card. if i use or done single transaction. i happy to pay but i lost my card and bank sending me statement. so kindly help me from this situation.. i will not pay this outstanding annual fee..please do the needfull. bank harresing me by calling. thanks & regrds kunal Pathare
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Mr. Pathare,

                                      We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a32b9c_aaaa) in the subject line.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        rameasha
                                        from Mumbai, Maharashtra
                                        Jan 8, 2016
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                                        Address: 229010
                                        Website: icicibanklimited

                                        DEAR SIR, MYCERTIFICATE NO.75543, face value, 6660/ issue price, 5000/-deemed date of allotment, 24.04.2005 bondholder no.[protected], RAMESHWARSINGH, ASHASINGH no.of bonds TWO, distinctive no.[protected]..sir, due to missing of bonds I could not claim now trace and find bond certificates, after suggestion of your customer care I email to you but no reply...MY NEXT BOND IS, ..CERTIFICATE NO.37437, face value, 6625/-issue price per bond, 5000/-deemed date of allotment, 23.04.2002, redemption date 23.08.2005, bond holder no.[protected], name of bond holder, rameshwar singh, ashasingh, no.of bonds, two, distinctive no.[protected] sir, please look into the matter.thanks..my details, [protected], pan card no.AOTPS5826F,
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