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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 833

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S
syedafouzia
from Mumbai, Maharashtra
Jan 25, 2016
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Address: Bangalore, Karnataka
Website: COMPLAINTS

Dear sir,
I went to j.p nagar branch to collect the credit/debit card the bank female staf[censored]nable to check the details before she send me to bring the documents, even though iam having 3 SB ac no's . I went with my two minor kids in two wheeler for 2 times to the bank. after checking the details they said SORRY FOR THE INCONVIENCE .
ICICI Bank customer support has been notified about the posted complaint.
Dear Sir,

We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a335sp in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Anjana Katiyar
    from Noida, Uttar Pradesh
    Jan 25, 2016
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    Address: 208027

    I have a loan account of in icici bank and emi is deducted by ecs.In previous month
    (10 january 2016) they bounce the emi and said there is low balance in your account. But when i check bank statement of my account there is more than sufficient balance. Now they want penaulty from me for the fault of them.


    Name - ravindra nath katiyar
    Mo - [protected]
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      V
      Vasant Kumar Sinha
      from Noida, Uttar Pradesh
      Jan 25, 2016
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      Address: 201301

      Dear Concerned
      I am Vasant Kumar Sinha (acc no[protected] .
      On 18 Nov 2015 I tried to transfer the amount 3840 from my PayTM wallet.
      My account number[protected]
      But by mistake I transferred the amount to[protected].
      I visited Icici branch greater noida on 19th Nov 2015 and filled the complaint form in which I mentioned about the wrong transfer.
      After 8 days, there is still no reply. I visited branch again, but the official said that the said account holders phone number is not working. IT IS NOT POSSIBLE. Also there is mail id. Through letters it is not possible that the issue can be resolved. Why will the other customer take efforts to write a letter ?

      Please take a fast route and provide me evidence that the work is being done.
      Waiting for reply

      Vasant
      ICICI Bank customer support has been notified about the posted complaint.
      this attached is the confirmation from PayTm that the money has been transferred to the wrong account number that is[protected]
      Dear Mr. Sinha,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        D
        Dhananjaya
        from Delhi, Delhi
        Jan 25, 2016
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        Address: 560061

        Dear Sir / Madam,

        This is in regards to Online Fund transfer from my Savings A/C No.[protected] mistakenly transferred into ICICI A/C. No.[protected].

        Request you to please revers the transaction to My ICICI Savings A/C No.[protected].

        Transaction ID: BIL/[protected]/SHIVA KUMAR/NSP
        Dated: 09/06/2015
        Amount : 10170.00

        Transaction ID: BIL/[protected]/SHIVA KUMAR/NSP
        Dated: 30/09/2015
        Amount : 5800.00


        Name: Dhananjaya .E
        Savings A/C No.:[protected]
        Branch: HSR Layout, Bangalore
        Contact: [protected]

        Thanks
        Dhananjaya .E
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Sir,

        We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          M
          MohanaValli V
          from Mumbai, Maharashtra
          Jan 25, 2016
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          Address: 560030
          Website: www.consumercomplaints.in/new_complaint

          Hello,


          I gave request for icici bank coral credit card via your executive Poornima (Mo:[protected] Email : [protected]@gmail.com) when she called me to my mobile number saying that she is part of icici bank credit card department and you eligible for coral credit card. She contineously disturbing me to go for credit card and she sent one guy for collecting all my necessary documents and promised me to that creadi card will be deliver within 5 days i. e before 25th Dec 2015. Many day over she didn't turned to call back to my number, when you executive came to collec t the documents i asked him to provide his ID Card but he said dont have mam.. and spoke to me nicely promising. When i cross checked her name in True caller it showed name by " swathi "

          And next day She asked me to submitt photo, i said not but she forcefully made me to send soft copyt and told me tell some false information when verification department calls up, She told me to say that you know all about credit card details and you are not under any influence. But these many days over i didnt get any reply back from that girl i tried calling to her number, she said its my cousine you call to her and switched off the number. Please give me suggestion what could i be do for this... please help me out.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a33499) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Same case in Jan-2016.
          Ph: [protected]
          Same with me in Mar-2016.
          Ph: [protected]
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            S
            surenderparashar
            from Noida, Uttar Pradesh
            Jan 24, 2016
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            Address: Faridabad, Haryana, 121003

            Pls probide not rechage succsessful in transtion id[protected] in date 6jan 2016 icici bank net banking in airtel mob. No .[protected] in complint 8ya9bar not sufficint information in cotumer satisfication
            .
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Parashar,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Anilraj Shrimant
              from Delhi, Delhi
              Jan 23, 2016
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              Address: Pune, Maharashtra, 413106

              I had apply for Balance transfer and Top-Up loan to ICICI Bank . They said me regarding two separate cheques will be release at time after loan sanctioned.on 31th Dec 2015 they make two cheques ;so on that date interest start for me.But they release only BT cheque only ;said me Top up loan cheque will be release after all produce complete regarding previous loan closure . I had submit all documents related to Loan closure on 21th Jan 2016; but still not release Top-up cheque.
              Why I pay interest on that Top up loan before cannot get many .
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                A
                Alexuv21
                from Delhi, Delhi
                Jan 23, 2016
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                Address: Chennai, Tamil Nadu, 600078

                Hi sir,

                Am N. Alex working in NIIT technology Ltd Chennai airport, am maintaining my salary account in ICICI bank K.K.Nagar branch Chennai, I have applied for credit card long back, till now I dent receive any conformation letter or acknowledgement from ICICI. Recently I went and checked my status through ICICI bank staff, they have given me the report that three credit card number is in active in my name without knowledge of me and ever month 100rs is been Auto debit from my account and they have charged 1450 for annual maintenance. Please help me out of this problem and cancel all my credit card and auto debit amount should be refund.
                Name : N.Alex
                A/C no:[protected]
                ICICI Bank
                Phone number: [protected]
                Mail ID: [protected]@gmail.com
                Credit card no: [protected]
                Credit card no: [protected]
                Credit card no: [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                This is fake Web site
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                  S
                  satyanandapatnaik
                  from Hyderabad, Telangana
                  Jan 22, 2016
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                  Resolved

                  Address: New Delhi, Delhi, 110001
                  Website: www.icicibank.com

                  Hi All,

                  I got a call from Anjali Sharma who is working at 9a, phelps building, inner circle, connaught place, new delhi.� 110001 for ICICI Bank Overdraft. With Anjali Sharma's information i have gone for Bajaj Allianz Insurance Policy to get Bank Overdraft facility for 8, 00, 000/-. Anjali Sharma informed me that i can get the Bank Overdraft facility within 30-40 working days.

                  But after 4 months also, i did not receive the Bank Overdraft facility and chasing Anjali Sharma and her Manager (Aisha Gupta and Suhani). It is quite difficult for me to get in touch with Aisha Gupta and Suhani because they are telling to other colleague to information that they are busy in a meeting or out of office for personal emergency.

                  Anjali Sharma and Suhani has given misinformation and because of that i am going through big financial crunch situation. Please take necessary strict action against Anjali Sharma and Suhani so that no other customer will have to go through this situation.

                  If any further information are required please get in touch with me satyananda [protected]@gmail.com.

                  Regards,
                  Satyananda Patnaik
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Patnaik,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    ravikumarpc
                    from Hyderabad, Telangana
                    Jan 22, 2016
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                    Address: Bangalore, Karnataka, 560078

                    I received a call today at 4 pm from Tel [protected] from Delhi region. Person introduced as personnel from icici bank and informed that u had around 4000+ payback points from my earlier transactions and had got expired and he will put it back to my account and I require to verify the credentials. He asked for debit card expiry date and I flatly refused to disclose.He started raising his voice and said he will nullify the payback points and make it zero for which I asked him yo send an official mail for which I shall reply.
                    My complaint is whether this is an authentic call. If so the caller doesn't have basic sense if speaking.
                    If it is authentic, why such a thing requires our confirmation? It should be directly credited ...
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Sir,

                    We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      suresh goswami 495
                      Jan 22, 2016
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                      Address: Hanumangarh, Rajasthan, 335503

                      There is no light and other generator device for two days in icici bank vill-sherda tehsil-bhadra disst- hanumangarh Rajasthan pin code 335503 please solve this problem and your staff rule and regulations and their rude behavior so customer think positive about you either some had closed their account and some are planning to close
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Goswami,

                      We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a32zmw in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        C
                        chetan h pawar
                        from Mumbai, Maharashtra
                        Jan 21, 2016
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                        Address: Mumbai City, Maharashtra, 400082
                        Website: na

                        After rejection of my application for ICICI Credit card, on request of bank i have submitted the documents thrice for reapplying and again the application was rejected. even after taking my application back, i am getting three calls a day making me mentally disturbed.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mr. Pawar,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32z8i) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          K
                          kjpn.prakash
                          from Bengaluru, Karnataka
                          Jan 21, 2016
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                          Address: 560050
                          Website: www.icicibank.com

                          My account was debited with Posdec charge(Rs.28.09). I was aware and not tried any kind of transaction but still they told me some long back date which no one can remember. This is not fare that most of the accounts have been deducting with this kind of charges and making Crores of money.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32ymi) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            Bittu777
                            from Mumbai, Maharashtra
                            Jan 21, 2016
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                            Address: 440016

                            I got ICICI credit card and password too. As i am trying to make online transaction the error is - your card not support these type of transactions like this. I called customer care 3 times. I have my 3d secure pin as said by call centre executive i registered online. When i am trying to send message to 5676766 its replying me your number is not registered with ICICI bank but all three times I spoken with customer care they saying its registered. My query only is why I am not able to make online transaction or any transaction through credit card for which i have applied it?
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32yfr) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sankaran V
                              from Pathanamthitta, Kerala
                              Jan 21, 2016
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                              Address: Chennai, Tamil Nadu, 91
                              Website: www.icicibonds.com

                              I HAVE invested Rs, . 20000/- in TAX SAVINGS ICICI BONDS - 022001-TSB.
                              DURING FEB. 2001 - (four bonds of Rs. 5000 each) - details of which are
                              as follows:
                              CERT NO. 483434. 435, 436 & 437.
                              DISTINCTIVE Nos. 939543, 544, 545, & 546.
                              The original Bonds are held by me.
                              Whether any communication on receipt of maturity amount for above
                              bonds was sent to me? I have not received the above due to change in my
                              address.
                              As the payment for above are not received, kindly help me in getting the
                              matured amount.
                              Yours faithfully,
                              V SANKARAN.
                              [protected]
                              [protected]@yahoo.com
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                                C
                                Chinmayjain
                                from Noida, Uttar Pradesh
                                Jan 21, 2016
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                                Address: New Delhi, Delhi, 110051
                                Website: www.icici.com

                                I have online Payment of Credit Card with in due date i.e. 23.12.2015, but Company Shows in Statement Received date 29.12.2015, In our Bank Statement Amount Debited date 23.12.2015 and I have Online Payment Received.
                                I have Talked ICICI Customer Care with Written Complaint through mail, than They Reversed half Amount of Penalty and Interest Charged, But not Full Amount of Penalty and Interest Charged.
                                because not our fault, its completely ICICI Bank fault than why i suffered.

                                Please take Issue Seriously.

                                Thanks & Regards
                                from
                                Chinmay Jain
                                [protected]
                                [protected]@gmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  sabyasachi3007
                                  from Bengaluru, Karnataka
                                  Jan 20, 2016
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                                  Address: Kolkata, West Bengal, 700099

                                  Lien marked for jewel loans on 15th Feb still not removed after made the up to date interest payment.

                                  Gold loan is a loan given against co lateral.

                                  Also marked lien of 73000 for credit card due which is under settlement & amount is 33500.

                                  Rs.50000 lying in the account but can't operate the account.

                                  What is the point opening account with ICICI Bank?
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32xry) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Akbarfck86
                                    from Ahmedabad, Gujarat
                                    Jan 20, 2016
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                                    Address: Mumbai City, Maharashtra, 400076

                                    Sir my name akbar khan i have not send request for addresd change and email id i got message for updates address changes and email id plz sir help me call me
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32wjd) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      shabazhan
                                      from Hyderabad, Andhra Pradesh
                                      Jan 20, 2016
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                                      Address: 500032
                                      Website: ICICBANK ACCOUNT

                                      Sir/ madam
                                      iam shabaz khan from akberbagh malakpet hyderabd
                                      my account number of icic bank is[protected], my account is privilaged account, when i open the account, the bank official link my adhar to gas subsidy, with out my permission,
                                      i have not tell anything, and my gas subsidy amount is transfer into icic bank from one year, again the bank official d link to my adhar, and my amount is not transfer in my bank account,
                                      repeteadly i have complain to bank official to link my adhar,
                                      but they have taken xerox, and told me that they wil link it
                                      november, decmber, and now its january
                                      they have not link adhar to my account,
                                      no body officer is taken seriously to look into matter, it international bank. To resolve coustomer complaints
                                      so plese kindly look into my matter and resolve it
                                      i have got a emil also from npci to attached icic bank a/c
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        bhansalisumitb
                                        from Mumbai, Maharashtra
                                        Jan 20, 2016
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                                        Address: 400063
                                        Website: www.icicibank.com

                                        Hello,

                                        Application no ( CC) :[protected]

                                        I gave request for icici bank rubix credit card via your executive sameer(Mo:[protected] Email : [protected]@gmail.com) when he called me on my mobile number saying that he is part of icici bank credit card department.
                                        He took all necessary documents and promised me to deliver card within 5 days i. e before 13th Jan.
                                        Also he asked me to tell some false information when verification department calls up, he told me to say that you know all about charges n fees for the card and you are not under any influence of executive.

                                        But after that when ever i used to call him up for card status after listening my name he used to cut my phone and then block my number, and that instance kept on repeating.

                                        Today when i received sms from bank for rejection of application.
                                        I was surprised and i called him from another number he picked up and told me that " your card was dispatched last week by myself only" then i told him about the SMS i received, the moment he heard that he kept phone down and switched off his phone.

                                        I request you to please take strict action against him and please tell me reason for my rejection.

                                        Please avoid recruiting such employees who is spoiling your brand name.

                                        I saw multiple complaints against the same fellow on other websites.

                                        Please revert

                                        Regards
                                        Sumit
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Mr. Bhansali,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a32w4m) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Thank you for your reply

                                        Already sent a mail to you your team.


                                        Hope to hear from you guys with the solution.


                                        Regards
                                        Sumit
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