ICICI Bank Complaints & Reviews

Dear sir/madam,

I roiden serrao having an homeloan account with icici bank with a loan account number lbmum[protected] would like to complaint about your bank. I have been trying to get the loan amount cleared for the demand letter send by the builder since january 2016 month. I have also submitted the hard copy of the disbursement request form, check submission form, demand letter from builder amounting to rs.5, 549, 28 architect letter and also the previous check payment receipt was given to the bank. Whenever i approached your bank representatives they would say it`s in process. My loan amount is still pending.

Since december end 2015 i had placed my application. Later i asked the reason for delay in the month of january 2016 i was told to download the app iloan on my android phone but could not get it downloaded as i was getting error. I tried it for a month and also send an email to the icici customer support department . After multiple tries i could not download the app and so they suggested to visit the main branch. I then visited the virar branch and spoke to the manager mr. Shashant dravid were i complaint about chandan mishra and also navneet who were handling my case. I have been getting swapped around each time whenever i call them. Each of them was passing the bucket around. What’s happening, is the organisation not interested in running their business. I had issues since the time i had approach for a homeloan. I had been forced to take an insurance policy from icici lombard to cover my homeloan, however i manage to cancel it as i had my insurance already done by a different company. I specifically informed the icici rep to not to sign me up for the life cover however he did it to complete his target and i had to go personally to the branch of icici lombard to cancel the insurance policy.

Now i have another issue of getting the demand letter amount processed which the builder has requested for as they have completed certain slab.
This is like a night mere for me as i am trying to provide business to the organisation and they are refusing or delaying in getting my work done. Due this delay from the bank i am getting calls each time reminding about the payment that i need to pay or there would be interest levied on me. It`s almost now 2 and a half month. I don’t understand what are the senior level management doing are they sleeping as i feel they are more interested in their salary and not their jobs. For all this inconvenience and mental harassment, i would like to complaint and fine the company an amount which the consumer court feels the best. My icici bank homeloan account number is lbmum[protected]. I would request you to please look into the same.

From
Roiden serrao
[protected]@earthlink.Net

Dear Sir

As my request number SR[protected] I have asked the phone banking officer to block my damaged debit card... But how lethargic she has blocked my working debit card and debit the amount... So due to that I am unable to travel or unable to do the Daily activities even I should have been depending for food because of. Card blocked.. She is just waste bank officer.. So please cancel my request and credit my amount or give me the debit card at free of cost

Dear Team,

Since last 2 weeks I have received 3 different credit cards on my name at my mailing address even I applied for one only. Details of those three cards are given below . When I got a call from one of sales representative in last month regrading upgrade my Platinum visa card into Rubyx card he told me that there will be only Joining fee of Rs 3k & will not suppose to pay any annual fee but as per my latest confirmation it was False commitment also he added few additional offers with Rubyx card i.e 15 % discount of shopping at Mall ( De mart /Big bazar ) etc ... also committed will get upper credit limit than current card but it is remain same so i am totally disappointed on this whole episode .

I am failed to understands how your team is cheating like this one of loyal & regular payee customer like me ? surprisingly in my Feb - 16 statement I got joining fee of Rubyx card even I have not yet activated the same & Now I not wish to continue with any of your card .

Arrange a call back from your team who can give me immediate resolution on this. I am going to pay my Feb outstanding amount before due date excluding the charges of Rubyx card .

Rubyx American express card no[protected]

Rubyx icici bank card no [protected]

Icici bank platinum [protected]

My existing Icici bank platinum [protected]


Regds,
Sachin Takale
Universal Management services.
[protected] or [protected]

Hello,

Please let me know the deduction carried for my account[protected] on DT 24 Feb 16 for the amount of 28.50 thrice.


Regards,
Vishal Solankar
[protected]

Hi Team,

Please let me know the interest rate chart as per the RBI for the Floating Home Loan of ICICI Bank. As I have my loan with LBPUN[protected].

I'm an ICICI Salary account holder since 2011. Last Month i observed that there is deduction of 37, 615.00 from Salary Account. I approached nearest branch to report the issue, they are directing me that deduction happens because of the loan due during 2006/7. The NAME and Father NAME matches in the database so they have deducted the amount without anyone authorization. Bank is the Custodian for people money, here bank can take any action on the Customer account without any intimation.

I'm vexed on the this deduction. Amount that i kept it for my parents medical treatment. This is purely illegal.

Please help to resolve the issue ASAP.

Screenshot Details of the Transaction is already attached...

Thanks
Vaidhyanathan

ICICI Bank VISA Platinum Credit card. The payment of Rs. 61643 was due on 7th Jan 2016 but I could not make the payment on 7th Jan as I was touring in interior places and my mobile App was not working in 2G network and was showing errors. I made full payment of Rs. 61643 on 11th Jan 2016. But they have charged Interest of Rs. 2790.65, Late Payment fee Rs. 700, Service Tax of Rs. 101.50 and Rs. 404.64 total Rs. 3996.79. This is almost 6.5% of the total payment due. Which is irrational.
I have requested them to wave of this amount of Rs. 3996.79 but its not being done.
Please look into this and do the needful.

Regards,

satish Chati

Dear sir,

I am writing this form Goa, My complaint is on 20/2/16 I had mad a Debit card Purchase From “Baron showroom “ in 18 June road the amount was Rs 1184.00 .After swiping my card and entering the pin code the message came as decline and the cashier told me that the card is not working ( The transaction code - VPS/BARON/[protected]/0) .then I paid cash immediately the same time I got the massage immediately on my mobile as cash purchase made of the same amount .Then I had told the cashier that the money was deducted from my account .
The cashier told me that they have not received the money and within 8 working days the bank will credit back the money in my account she also told me that this is happening for lot of customers and they got the money back.
I had checked my account now and understand that the money is still not credited in my account .Please help me in getting this money back.

It seems someone has tried to misuse my credit card no.[protected] on 7th March for Rs 4400. I received a message that the payment has been declined due to wrong cvv no. I had not used my card on 7th march. it means someone was trying to misuse. . i would like to know where thi stransaction was being attempted. my email id [protected]@gmail.com unfortuately my mobile no. [protected] is not functioning well.

I have got an saving a/c[protected], with ICICI Bank, today I made a fund transfer of 2000/- in wrong a/c of Canera bank, details are below.

Amount - 2000/-
Reference I'd - [protected]
Beneficiari A/c no - [protected]
Canara Bank
Branch Itwari
ific no- CNRB0000305

Kindly do the needful to reverse this transaction.

Regards,
Ranjeet kumar

Hello sir,
my credit card no. is Platinum [protected] in which there is extra balance of 5335 rupees. I want to close my credit card account. For this purpose I went to Indore branch on 21.2.16. Branch people told me that I have to transfer my credit balance to saving account and this can be done by talking customer care. I called customer care but they told it is not possible. Now I am not able to understand how will i get my balance. Branch Indore and customercare are giving different different answers and don't want to solve my problem. By this way I am sorry to say that I am not satisfied by your bank serviceS.
please solve my problem. My phone no. Is [protected]

I am Kaustav Sarkar ICICI bank account number[protected] have an issue with Credit card. Before 2 months ago a bank executive called me for credit card. I told him if he arrange for a personal then I will take. He agreed & come with a loan person for signature in form both credit card & personal loan. After 2 days loan person called me & told that your loan application has rejected. Then I called to credit card person to cancel my Credit card application. He told me that not possible. After some days the credit card has reached in my office but I refused to take the card. Today I noticed that the bill generated for credit card Rs.227.86. Why the bill generated please clarify. Also take action with the Credit card person who from Kankurgachi branch.

Name: Kaustav Sarkar

Bank Account Number:[protected]

Contact Number: [protected]

Email ID: k.[protected]@gmail.com

Dear Sir/Madam,

This is Chaitanya Thammisetti, holding an ICICI saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without any communication in this regard. ICICI bank is simply debiting amount from my account. I get monthly statements, but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. Generally they take the average for a quarter to check the minimum balance but suddenly they changed without any information send to us (customers).

Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this.

16/02/2016 MABChgs-Jan16+STax 50.75 Dr. 400.75
11/02/2016 MABChgs-Dec15+STax 50.75 Dr. 400.75

Please take some action against this bank for not complying RBI standards / guidelines.
If they are unable to rectify this issue, I will discontinue relation with ICICI Bank.

Regards,
Chaitanya

I was the employee of icici bank from march 2007 to may 2007 with the following details. I have sent the form 10c & pf settlement form to the bank at icici mumbai, but it was returned as undelivered. I don't know where to contact as the phone numbers provided by them are only ringing.
My employee id was : 156515
Pf no : mh/18796/156515
Eps no : mh/18796/99920

Hi,

Recently i have brought CIBIL records where i have seen that Two records are submitted incorrectly.I am not belonging the these two records.
1. ICICI BANK shows its TWO-WHEELER LOAN LTDEL[protected]. It shows that it was issued on 2006. Sir, This is what I did not take this and I do not know the
when this was added to my CIBIL records. I Have informed to CIBIL to take this why it was added to my records. I received reply that ICICI BANK has denied to take out from the CIBIL. So I request you please help to remove as i am not belonging to this. I have not taken any loan from ICICI bank.

2. HSBC bank credit card.( CREDIT CARD [protected]) so CIBIL veryfiying this and they said they will take to verify.

I am not belonging of the above Loan an credit card.

Sir, I am very Fed-UP so please help on this. I can provide the what you require.

please get in touch with respective Banks

Hi,
Today i just check my account statement, i didnt withdraw money from icici bank, but in my account it is shwing 1500 deduced money from my account

23, Feb, 2016 NFS/CASH WDL/23-02-16 Dr. 1, 500.00

without my knwoledge

Dear Concern,
I had requested for cheque book on 23rd of february 2016 through your mobile banking([protected]) along with another request of e statement.Immediately I had received my e statement & was informed that I would receive my cheque book withing next 5 working days.
After 23rd February, I had been in touch with your mobile banking officers where they were communicating that I will be receiving the cheque books within next couple of days.
Finally two days back I have again raised a query through mail & now I have been confirmed that no such request has been taken from my end.
Due to the non availability of cheque books my client has rejected my financial requests from their end.
Kindly look into the same & expecting an immediate action from your end.

Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried calling 24hour Customer Care Center which is totally useless in this regard as no real person picks but a stupid automated system. It's been a week and i am not able to make online purchases/transactions. If my problem is not solved soon then i will be forced to close my ICICI a/c and post a gloomy review on how lame ICICI online services can be. Pathetic support ICICI.

Dear Sir,

I had applied for a credit card 20 days back, till today iam unable to know the status of the card, the representative from icici bank (Gorky Terrace Branch) Mr. Muchammad. Ferookh [protected], he is not picking my call even after several fake commitments. Kindly do the needful so that i can have atleast an update of the same.This much is expected from a prestigious bank like ICICI bank.

Regards
Shayan Banerjee
[protected]
[protected]@yahoo.com

From
Msr murthy
Credit card no. [protected]
Visakhapatnam, phone no. [protected]
Dear sir,
Subject: do justice
I msr murthy taken a credit card in the year 2001, due to lack of awareness or inability to maintain the card, i simply made a request to settle my account in the year 2006, after a long conversation of your bank personnel they finally directed me to pay 46, 185/-, then you will get a settlement to your postal address from chennai. So as per their direction i made a payment through union bank of india on 15/7/2006, cheque no.063953. Then i awaited for a long time, but i didn’t get any letter from your bank till the date .During this period i applied for housing loans & credit cards, but none of them approved, later i came to know that i am in the defaulters list, i was simply surprised, then i got a cibil report. Now i am requesting you to pls do favour in resolving this issue. And another information for my honesty: i have taken a loan from your bank an loan no. Is lpvpm[protected], so pls check my repayment track .Here with i am enclosing all of my documents for your pusual..Thanking you sir.