ICICI Bank Complaints & Reviews

I am sorry to inform that Rs 30000/- has been deducted from my SB account no[protected] on 31.12.2015 without my consent or instruction. I had tried to lodge complaint in the branch where my saving bank account is i. e ICICI bank sec 119, Noida(, IFSC code ICIC0002506 ). They suggested to lodge complaint with customer care .I had tried to lodge complaint on customer care, but Mr Pramod from customer care has refused to entertain complaint. He agreed to register (SR[protected] after a lot of persuasion by branch official, which is really a sad affair. I failed to understand for what purpose these customer care personnel are posted, pl. clarify. I had contacted both Sector-119 branch . They suggested to contact ICICI Prulife . ICICI Prulife told to contact Sector 119 Noida Branch.The whole affair is one of the worst service that a consumer like me has suffered form a prestigious bank like ICICI without any fault of consumer. I request all concerned including top boss of ICICI to see the working affairs running in your bank & direct all concerned for immediate reversal of deducted amount . They told that it will be done in 4 working days, which means two weeks time. Who will pay the interest amount. The bank should pay interest amount & penalty for the poorest affair working in your branch /system which resulted in mental harassment & loosing of trust .

Hi, I am having bank account in ICICI bank at Vibhavkhand, Lucknow, Uttar Pradesh. my account no. is ********2187 My contact number is :[protected] I was just checking my bank statement and got the shock because my account has been debited by SMAB charges NOV15+Stax65.25= Deducted amount-515.25 i don't have any mail informing about this SMAB+SBC charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about changes of balance system and if charges deducted are not credited back to my account. So kindly take my request as soon as early and refund my money.

Dear team Please provide my RELEIVING LETTER immediately.Please send to Regards Jiso v c [protected]

Hello, I order watch on : (December 21, 2015 1:44:46 PM IST) Merchant Order Number [protected] Citrus Order Number ndzr81 I order watch on given date . Haven't got courier tracking . No one is responding on [protected]@provogue.com . I have mailed to cancel my Order not getting any reply and refund also. Kindly resolved my quarry as soon as possible . Sandip Kyada Divya Bhaskar [protected]

I have tried a lot to get my OTP for userID[protected] to generate my pwd online to get access to my online banking but i am unable to generate my password.When i try by putting my UserID and Email address i get message THAT online generation of password facility is disabled！！！I have successfully generated pwd for my account UserID[protected], but i am unable to do same for my this NRE account. kindly advise

I am Using ICICI Bank services since 1.1 years (Savings account). This Credit Card since almost 8 Months. Up to now I paid all Bills promptly and also used card effectively. I hope there was no negative feedback against my usage. Just I requested you to Increase my Credit Card Limit. regards, vikas kumar email [protected]@gmail.com M No-[protected]

HI, I have withdrawn some amount from ICICI atm and deposited to SRO at vadodara... they deposited in SBI main branch vadodara... then they claimed fake note and scrapped that note... had to pay 1000 rs extra and case registered seperate... Need justifiction, apology and 1000 rs cashback immediately.

I hold 2 bonds of Icici Multiplier 1999 issue..and Maturity in 2018...invested 6000 and Maturity is 50000..i want to know status..1099 MMB.Aniru [protected]. Bond details 6408-046 6408-047

On 28th Nov 2015, I have done an IMPS transaction around 20, 000 to some of my brother's friend through ICICI Imobile aplication. That amount got debited from my account and credited to beneficiary. Thanks, That's fine. But on On 29th Nov 2015, I never logged in my I mobile application, again 20, 000 got transfered from my account with out my knowledge. ( that's not a standing instruction ) Due to the Bug application of ICICI Bank Mobile application the transaction happed. I complaint to ICICI customer care and closed my card to investicate the transaction. ICICI raised a complaint and closed the complaint with out intimation. By the time I ased the ICICI bank to provide the Login history for the specifi date 28 & 29 th Nov 2015 but they are not ready to provide the histroy Since they Identified the Issue. I called them several time for the status, they are not take care about my Money. I suffered, suffering a lot to get back the Money, and credit card bill is increasing stilllll, The Complaint Number is SR[protected] My Account No Is :[protected] My Contact No:[protected] email : [protected]@gmail.com Even If the ICICI bank is India's No.1 in customer service, I don't want to continue with them.

Sir my account is debited 400.75 rs on 24 Dec 15. After calling to customer care he told me that your ems charges debited for not maintaining minimum amount in account. My sis of SBI is to be debited from account on 10 of Dec. I maintained minimum balance more than till amount till 23 Dec.I withdraw amount on 23 Dec and bank debited on 24 Dec whereas my sip is to be debited on 10 Dec. Is bank is waiting for my transactions of 23 Dec that I withdraw amount and it will penalty to me of amount 400 . my sip is not denied for not sufficient balance then why 400 rs debited from my account. Please do needful for my refund otherwise I have to knock the door of consumer court. Thanking you

I'm Pramod and I am using ICICI Bank Debit card since last 1 year. Six months back my Debit card 3d Secure pin blocked during the online shopping. The procedure to unblock the pin is worst. Please make it simpler so that everyone can easily unblock their cards. Even I filed complaint but it is closed without any information. Request you to kindly help me. Contact Number - or . Mail: [protected]@gmail.com

Hi, I m from Ahmedabad, This incident happened to us today on 30.12.2015, the recovery agent Mr. Raju Having contact no [protected], contacted us. he threatened us and used bad language to family members also, he threatened us to pay EMI immediately else he will sit at our home for the day.. we have requested him that we will pay 2 EMI combined, but he neglated it and forced to pay the amount today it self.. He has sent his officer to at our home in night @ 11 pm for collection.. I Want strict action against this person..

Dear Sir/Madam,

I am a resident of Hyderabad. In the month of April 2015 I received a call from the numbers given below saying that they are from ICICI bank and providing OD Loan against Insurance. I was in need of money urgently and hence I believed them. This loan was against security for which they said I need to take Bajaj Allianz Insurance of Premium Rs.40000/- Per year (Life Long Assured Plan). They sent an agent of Bajaj Allianz to my Secunderabad Office to collect my documents and cheque of Rs.40000/-. In the May 2015 I received the policy documents of Bajaj Allianz. I repeatedly called them after that and they were fooling me saying that I will receive the Kit of ICICI bank and I can use the loan amount. They stopped responding and when I threatened to lodge and FIR with police they called me back and requested me to wait for some more time. Then I sent a mail to ICICI bank and they confirmed that these people are not from ICICI bank and suggested me to lodge a complaint with Police.

As lodging an FIR will unnecessarily waste my time and drag me into further legal issues.

I used to get calls from the below numbers

Soniya[protected]

Soniya[protected]

Akanksha[protected]

Akanksha[protected]

Hemant[protected]

Alok[protected]

Nidhi[protected]

Soniya[protected]

Nidhi[protected]

Riya[protected]

Zoya[protected]

Kalpana[protected]

Rohan[protected]

Hemant Solanki[protected]

Its my sincere request to verify and take a stringent action against these people. Please let me know whatever information required. Enclosed the email received from ICICI bank for your ready reference.

Thanks & Regards,
Jiswanath

I have a Demat account in ICICI bank for more than 2 years now. When I checked my bank transactions and I found that there is one debit transaction '55240578 DP CHGS TILL NOV-15'---- INR 687.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

Hi, With out any information, below deduction happened, Can you please explain why it has happened? Please call me at [protected] or email me at [protected]@gmail.com. PFB the details. [protected] SMAB Chgs OCT15+ Stax&SBC50.75 400.75 Your Base Branch : PRESTIGE SHANTINIKETAN, WHITEFIELD MAIN ROAD, WHITEFIELD, BANGALORE - 560048, KARNATAKA 560048 Savings A/c[protected] MR.ANSHU MISHRA "C/5413 SECTOR -13 RAJA JIPURAM LUCKNOW UTTAR PRADESH - INDIA - 226017"

Sir on 27/Dec/2015 I purchased a led tv which was of 62000 rs (as per invoice) and I made a payment by creditcards so the merchant charged rs 1500 extra (2.35% of 62000) as swiping charges or rental fees of edp machine which is to be bear by the merchant and as per RBI guidelines and his agreement with bank the merchant can not charge any extra cost beyond invoice billing amount but he took 2.35% charges extra from us. So invoice is of rs 62000 and transaction receipts are of 63500. And the concerned ICICI BANK (to whom cards belong) is not filing "charge back" for raising dispute and AXIS BANK (to whom merchant belongs) is also said that matter can be resolved if ICICI BANK raise a chargeback and I can show this mail of axis bank but icici bank is showing no interest in resolving this inspite of giving proofs to them against merchant. I didn't expected such carelessness from ICICI BANK. Merchant name- TANYA ELECTRONICS, MEERUT

ICICI Bank deducted 572 RS from my savings account stated "00165721 DP CHGS TILL NOV-15". They are deducting from last 3 years. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and please refund my amount. My phone number is [protected]

Pleas Help me I am a sandeep kumar I have purchased 3 numbers of Multiplier Bonds on[protected], for 15 year and date is over so, I WANT CASH IT. The Detail of the safety bonds Multiplier Bond 2000 nov. Option IV, face value 5000/-, deemed date of allotment 14.11.2000, Bond Holder number . Bond Holder name SANDEEP KUMAR

I am using icici credit card No: [protected] (master card) and there are no dues outstanding on the card. Recently, I observed even though I paid the credit card bill through click to pay option via net banking, before due date, I am getting remainders for payment. For instance, the bill dated 14-12-15 for Rs. 403.03, was paid on 24-12-15 through click to pay option via net banking. The transaction has reference No: ESB [protected] and also confirmed by my Bank(SBI) with No: IGOBEQQEP3. Why this is happening? Please look into it and advise me. B.Rama Mohana Rao

ICICI Bank — MAB charges


This is Abhishek Chouhan, holding an ICICI saving b/a :[protected] at usha nagar indore branch . My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. I get quarterly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.

they deduct 4000/- inr and i want return my amount
It is extremely disheartening that Bank is just debiting hefty amount from their customer's hard earned money, without any intimation through phone or statement or any way.

Who has given right to them to debit the amount without any notice or intimation to the customer? How one can be updated with the hidden rules modification.?


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