ICICI Bank Complaints & Reviews

My ICICI account with account number ending with ********5995 has been deducted with SMAB charges 4 times ( Rs.399 on 29/08, Rs.399 on 29/09, Rs.513 on 31/10, Rs.515.25 on 27/11) without me being informed on a prior basis which is not correct. And I do see that ICICI has being doing it for most of the customers on reviewing through the complaints here. Hence kindly look into this on a Urgent basis & make arrangement for the amount to be credited back as it was debited without informing the Account holder. And in case after being informed, if the account is not being maintained then the amount can be debited after prior information to customers. My contact number is : [protected]. PLEASE DO THE NEEDFUL

Dear Sir, I Glen Mascarenhas having ICICI Bank Credit Card Nbr [protected]. On 22Dec15 I received an SMS to pay Minimum amt of Rs 6200 by 27Dec15. As the Due Date was near approaching, and would be busy with Christmas preparations, I decided to pay on 24th Dec. I had approached an ATM to withdraw cash for personal use, but received a message on the ATM that cash is unable to be dispensed due to insufficient funds. I later realised that ICICI Bank had blocked my Debit Card. I would like to know that if the Due date was 27Dec15, why did ICICI block a Salary Account without my notice thus inconveniencing my daily Bank Transactions. I would request this matter to be escalated and my Salary Account being released so that other payments (Loans, Credit Card) can be done. Also due to the long weekend, I was unable to contact any ICICI agent nor could visit the Branch which thus inconvenienced me further. Please release the Salary account urgently as there are Personal Loan EMIs which due dates are from 1st to 4ths of every month. Yours Sincerely Glen Mascarenhas

Never make any relation with icici bank. i tell u my story. Earlier i spoke to icici customer care staff, she told if transaction for payment is initiated on or before due date then no extra charges will be applied but in my case they charged extra. When I had taken icici credit card that time lots of offer was told but all sucks. so pls dont believe in them. they always make you fool. i request you dont go for icici. the worts bank in india. its better to use any pakistani bank but never use icici. pls take it seriously otherwise you will surely face some problem one day. so my humble request not to make any relation, if you are customer then please choose another bank.

Dear sir, This is to bring your kind attention on cyber crime in which i lost my savings of my life trough Amazon.in . I because a victim on 27 October for two transaction of indian rupees 15099 and 95049 . Bank statement and bank confirm that the above said amount has been transferred to the account of Amazon. Amazon billing team is not able to track. that particular amount in Amazon's account. I have been in constant contact amazon resolution dipartment .resolution dipartment and billing team saying that your froud payment not showing here but bank confrm Based on my complaint bank had taken up the matter with the merchant. bank inform me that, they have confirmed that the payment been received at their end and settled on October 28, 2015 vide EICD[protected] and EICD[protected]. Waiting for your positive response. Thanks Mohammad Gufran Ansari Kanchana Kala, Jais, distt. Amethi afaqahmad.[protected]@rediffmail.com mob. [protected]

Dear Sir, I would like to inform you that there was an online fraud of Rs. 711000/- in my account at ICICI Bank. I have already complaint about it to the bank and running behind them everyday but so far could not receive any positive response. The FIR has been also filed at Rabale police station and duly informed to Cyber Cell Navi Mumbai. Now bank is trying to bypass the responsibility and saying that they have no any responsibility. If require I can also share the email received from the bank. So I am looking for your help to resolve my issue and get money back to my account. Please advise what more I can do in order to get my money back to my account. Best Regards Arvind Kumar

Last Month I Was getting frequent phone call from Icici Bank credit card sales people(thrice daily).. Regarding credit card, I clearly told them that I am not Interested but they kept calling and informed me that since I was using Icici bank savings accounts i have been offered credit card by Icici bank free of cost and that there will be no joining fee so I agreed to give them documents. Now I got my first cc statement yesterday with 1000 rs joining fee and 145 service tax along with the amount that I spent.I Felt cheated and called customer care[protected] after a long conversation for about 35 minutes (2-3 Times) they said that we cant do anything and you have to pay the joining fee or else cancel the card. If this is the only option than why your sales team promise false commitment.. customers don't have free time to answer the call from sales team every now and then calling customer care and writing mail after feeling cheated.

Hi, I am a coral credit card holder with your bank.The payment due date for my credit card is 26th of every month. For the month of Nov 2015, I didn't made the required payment since there was no sms/credit card stmt hard copy or even mail notification came to me. I have been charged late payment fees and other charges [700 Rs]. Along with it on 08/12 there are interest charges of 2781 Rs. PFA my credit card bill. I had contacted the concerned team of ICICI bank several times but they constantly replied me with same answer "As per benk Policy we are unable to reverse the charges." Then I escalated the issue to Mr. Krishnan Govindan, Head Customer Service, but didn't got any response from his side also.Finally I had to come on this forum for the resolution of my complaint. Please have a look and take the necessary steps for reversal of the wrong charges levied on me. This credit card bill payment is due on my side and I'm ready to sort this asap once my late fee and interest charges gets reversed. Regards Shobhit Kumar M:[protected]

I am Prashant Kumar. 684.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on 29/10/2015. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected] .

On the basis of a forged document where the signature/handwriting are not, ICICI Bank debited my account no.[protected] on 08.12.2015 with Rs. 571.36 in spite of my pre-debit alert. They cannot evade responsibility for this fraud by merely refunding the amount as depositors' interest is at stake. This instance of criminal negligence needs be reported to RBI. Please take up.

My Name is Ottigunta Jyothi Naidu, I have applied for a Loan on Aug 21st for 1 Lakh, and i got approval from ICICI Bank on 31st Aug 2015, and there was no Disbursement till[protected] and then the ICICI have disbursed after sitting in the Branch for 1, 5Days and requesting to all the people then they have disbursed on with Loan account No : LPBNG[protected] The very next day they have also disbursed an another Loan with different Loan Account Number LPBNG[protected] with the same amount and then very next day i have informed to ICICI Bank Officials stating there was 2 Loans if you are Okay i can use this 2nd Loan also other wise i will cancel this 2nd Loan, Then they said to give a Cheque by Mistake they have disbursed 2 Times so i need to Settle 1 Loan. Then i have given a Cheque and wait for 15Days to cancel that Loan and called to customer care people and they were not telling me anything about the Cancellation and i went to CHina. So i had some requirement when i was going to China So i have utilized that amount after taking the confirmation from the Customer Care. My Manager For this Loan disbursement and all related Quires is Mr.Rakesh, Bommanahalli Branch. when i was in China they have created a Lien on my salary account for 1 Lakh, and i was not able to do the transactions also and i was not able to withdrawl the Money. i have called to the customer caare and Mr.Rakesjh from the China. and there was no clarity in the call due to the international calls . and they were not responding to my calls and with out my Information they have created a Lien on My Account and Now when i came back to India i tried calling to Mr.Rakesh and asking him waht exactly happen and i dont have that much money and i cannot pay now i want to continue paying Both the Loans EMI for 6 Months then i will clear the loans . More Over i have paid 1EMI for both the loans and cleared and i thouhgt they have make me to pay the EMI lets clear the loans after 6 EMI'S. But Mean while they have created the Lien and i am not able to withdrawl the Money from my account even my salary also and this, Every Month i will be having al lot of commitments and i need to pay some money as per my commitments i requested to Level4 Complaint, with [protected]@icicibank.com. and i have created this Lien related issue to level4 as the Subject in the Email i got like this But i am not sure weather this is Level4 or Not, Pavitra Janaga, was the person be in touch with me from the Email and she said by dec 7th she is gonna resolve my issues but she have not done, and she replied to me stating Dec 12 th She is gonna Replay me back with the status still there was no reply and she sent me an Email Stating, There is no resolution for this issue, THe only way i can solve on this is i can pay the Entire amount and clear the 1 Loan account and 1 Loan i can coontinue, That mean i need to clear the Lien, But as of now i dont have that much Money So i requested her to convert both the Loans and continue for 6 Months but they were not agreed and i tried calling to Mr.Rakesh for this Issue and he said he is not responsible for this and if i am not gonna pay the Entire Money then He is gonna send me Legal Notice and Legally he is gonna file a case on the Police Station. and also he is not responsible and his way of Speaking is like Harresment and Now, the EMI is not cleared on this Month and now the Collection team is calling to my dad and doing harresment very rigirously and telling they are gonna come to my home and sit there for the Emi and i should be in the court and telling very bad things and i have called to the people of customer care and i spoke with them for 1.5 Hours on Saturday for this and said this things is already going on so dont call to my dad and call me if you need anything from this . on Saturday they called me 5 Times and i said it is underprocessig there is some SR is Going on so i will clear the Dues and it will be cleared, But still that people called me and my dad got the calls on saturday Literrally 10 Times from ICICI Bank and On Sunday also i got the call from ICICI 2 Times and My dad got the call on Sunday around 5 Times. THis is harresment to me and i felt very bad and due to this there was so many mis understandings happen between me and my dad Now i have also tried applying with Axis Bank and Indusland Bank for the Loan for 1 Lakh to Clear the Lien but those guys were not approving because my salary account is with ICICI Bank Now and they check the CIBIL and it is 260 and they need 271 So i have applied for another Loan Now as per the Suggestion given by Mr. Rakesh, So Please check and do what is the Best resolution for this and i want the Lien to be cleared and i can pay the Emi and continue for 6 Months and close the Loans and i am really faced lot of issues from Mr.Rakesh, Please check and speak with Him and the Needfull and he said he is not responsible for my quires and also if i want i can place a case on near police station also and he is not worrying about this. So Pleasse check and do the Needfull My Loan Account No's : 1. LPBNG[protected] 2.LPBNG[protected] DISBURSED DATE :[protected] APPROVED DATE :[protected] LOAN AMOUNT : 106400.00 SALARY ACCOUNT NO :[protected] LIEN AMOUNT : 97640.00 MY CONTACT NO : +91-[protected] Now as per the customer care and Manager suggestion i have applied for the New and fresh Loan on 18th of this Month and its rellevant Reference NO: 65494335 to clear an another Loan and they are processing my Loan now as a Fresh Loan and i am really not satisfied with the process and issues i have faced from the ICICI Bank, and also i have send almost 200 Emails to the Customer care and Complaints but there is no proper resolution for this . I am also planning to close my salary account with ICICI Bank and continue with another bank and pay the Emi Amount to ICICI Account Every Month Because i am not trusting this ICICI Bank Even My Company Management also knows what exactly happening to me and, More Over there is no response from the ICICI Bank. Even when i was in CHina i had Lot of issues i faced because of this Lien and i was not able to withdrawl the money also . Hope atleast this time i will get the Reponse from ICICI Bank and clear my Problems and i want that Lien to be clear in 2 or 3 days, Because i am paying Interest as 12% Now and i am facing so many issues for the commitments which i have and the people are forcing me a Lot to pay me the EMI, Now a Days the CALL MONEY issue has become very popular so other financiers are forcing me a Lot, I cannot Express that like how ever your collecction team torchering me same like by CALL MONEY Guys also calling me and torchering. Please check and do the Needfull before 25th of this Mointh. Resolutions i expect: 1. Either cancel the Lien and clear the EMI for Both the Loans and continue the both the Loans and make it a SIngle Loan as 2 Lakhs and continue paying the EMI or 2. Issue an another Loan and disburse the Fresh Loan Amount and clear the Lien amount and merge the Fresh Loan to the Existing Loan and create a Single Loan account and continue Paying the Loan . or 3. create all the 3 Loans (2 Existing Loans) and 1 New Fresh Loan and close 1 Loan with the Lien Amount and continue 2 Loan Account Numbers. This is the Resolution i am Expecting. Thanking You Sir/Medam Rakesh Sureka

Dear Sir, I have coral viza credit card ending-2006 from the year 2013 & its limit is only one lac last three year. I had many time try to increse of its limit but limit is not increase. Recently I had discussed with your representative Mr, Thomas but he was refused for the same. My problem is I want to used this credit card for your group of companies like Icic prulife premium of two lacs but less limit of card I am unable to use. Also I have all four my family members account in your bank, two DEMAT account and one NRE account in your bank also Five insurance policy in your Icici prulife its premium is six lacs yearly and three lacs fix deposits, two MF in your group of companies. So I request to please increse my credit card limit unless I will cut all relation to your bacnk and your group of companies. Regards Jaykumar Sagar [protected]

I visited the Gurgaon (Haryana) Sector 14 Branch on 23 December 2015 at ~0700 PM for inquiring about my NPS application status which was submitted at the branch on 04 December 2015. I was updated by one of the staff members Mr. Kishore that the record register doesn't have my name entry. The reasons for the same are best known to him or the team. After much mental harassment I was told that I will get the updated status on my application today morning (24 December 2015). But after much follow up and mental harassment I am not getting the status of my application. Prime Facie it seems the team has not processed the application given on 04 December 2015 on due date and are delaying / delayed the processing. Request the team to look into the issue.

Sub: - ICICI Bank is not settling my credit card amount and converting my total outstanding amount to EMI. The Bank people are calling and coming to my house and humiliating and torturing me. Dear Sir, For last 2 months I am requesting ICICI Band Credit card to settle the total outstanding amount and close the credit card and convert total outstanding amount into EMI of my comfortable amount per month. I do not want to continue with credit card. ICICI Bank Credit card people are calling me and torturing me. Now their field officer are also coming to my home and humiliating me in front of my neighbor. I do have the total amount to pay but I can manage if it is converted to EMI. I have called the ICICI Bank Credit Card and put the request for same. The request NO is SR[protected]. ICICI Bank Credit card not responding for my request. I do not think that field officer or authorized person from any other agencies can come to my house and torture me and humiliate me in front of my neighbor. Please do the needful Below are my details NAME AMARNATH M R, MOBLIE [protected], EMAIL ID [protected]@YAHOO.CO.IN, BANK ICICI BANK, CREDIT CARD NO [protected]. Request Convert total outstanding amount to my comfortable EMI per month.

I am so disappointed with ICICI, I applied for a personal loan which they promised to give in 3 working days and its 10 working days and I still havent got the amount in my account. Everyday a new person came and took my documents/ signatures etc and now if I contact customer care or those people who collected my documents all are playing the blame game and are not able to help me out with the status of my loan request. I am very disappointed with ICICI services and I will never recommend anyone to use this bank.

Icici aik 420bank hai app Ac open karvate samay sari batey acchey tara sey padh ley nahi to bank employs apke sath 420 kar saktey hai aisa he maire sath hua hai lakin Maine kai mails phone karchuka hu sirf head office phone atta hai apke problem solve ho jayge lakin 2year ho chuke hai ajj tak kucth nahi hua

Hi, I am a coral credit card holder with your bank.The payment due date for my credit card is 10th of every month. For the month of nov 2015, I made the required payment of Rs 6, 498.00 on 10 nov 2015. Despite making the payment on the right time, I have been charged late payment fees and other charges. PFA the proof for on-time payment of my credit card bill. I had contacted the concerned team of ICICI bank several time but they constantly replied me with same answer "As per benk Policy we are unable to reverse the charges." Then I escalated the issue to Mr. Krishnan Govindan, Head Customer Service, but didn't got any response from his side also.Finally I had to come on this forum for the resolution of my complaint. Please have a look and take the necessary steps for reversal of the wrong charges levied on me. Regards, Amanpreet Singh

Sir, I had applied personal loan request in ICICI bank for amount of Rs 250000/- (tenure 60 months), the representative of ICICI convey me the intrest rate apply for said loan is 15% and 0% processing fees for PSU (POWERGRID CORPORATION OF INDIA LTD) employee, but finaly I got only Rs 242875/- credited in my account and the bank show the disburse amount is Rs 250000/- and tenur 48 months with 17.5% intrest rate which is totly wrong. The above whole thing disappoint me too much and this type of misguidence, I realy not accepted. Sir, Kindly resolve my complaints and take necessory action to correct my personal loan request kit data as urgent as possible. From Kamal Narayan Sonwani Mob [protected] Loan A/C no LPRGH[protected]

I was not served with premium paid certificate at arsikere branch where I have invested in spite of requisition in writing.The email address entered in my policy details is wrong.I have informed them about the same.policy no. 18928725

Dear sir, This is kindly inform you that i have finance my bike from icici bank Ltd. in 2008 By the name of mokam singh s/o shri rramprasad lodhi r/o ward no. 9 goteganv teh. Deori dist. Sagar m.p. my vechile regn. No. MP15MC5119 make hero honda spl+ 97cc. Still i am not get the Noc of Bike. It is warmly Requested pl be Send my NOC on the Same address as shown above. Contact No [protected] Thanking you mokam singh lodhi

Its automatically sending message to 56767661 example:- 1--xAAAAATYyAQAfLAABAAAIBAAAAABFDLu2Cv8=110 my mobile balance was 140 Rs now its Rs 113. 6 such messages are being sent to 56767661 automatically. I want my money back. this is not the way to ask messages ... my number is [protected] [protected]@yahoo.com