ICICI Bank Complaints & Reviews

I have bee trying to contact the customer care numbers and have gone through the whole procedure of entering the CC no., pin, etc. But there has been no response to my request/query to reverse a transaction that was debited to my a/c twice due to swiping of CC twice. request urgent action in this.

I have received your mobile message centre stating "Payment of INR Rs 40, 966.00 towards Credit Card NO [protected] has been received by Cheque No, 241452 on 04th December, 2015 subject to realization. Thank You.".Message received by me on 5th Dec., 2015 at 07:40:11. After making the payment and confirmed by you for receiving the payment by above message despite you service people are disturbing me over mobile phone. I request you to do the needful at the earliest. My email id [protected]@rediffmail.com. Thanks

Sir 01may 2015 rs 2000 &3000 drawn from my ac trough net banking but there is no rol of mine i called the bank and customer care they reg my complaint and said amt will deposited with in 60 days so far no response i am so harras that i went to bank manager again they had made same reply i couldnt get my rs 5000 so far help me

To start with... When I was in India 10years back I owned both ICICI's debit and credit cards. All was well till I was in India. After I moved to USA and pretty much stopped using their service, the company started to debit my checking/savings account stating various reasons. It was OK with me as I didnt have time to follow up with them for time differences between USA and India. Now to my surprise, they charge me Rs40, 000+ (including interests) for my credit card account which they say was used in 2009 whereas I'd moved to USA in 2006. They hacked my social media account and used my contacts for harassment. They made calls to my cousin brothers and sisters and tried to harass them all most everyday. When they asked for any proof the company/the debt collector backed off. The company should have handled the issue maturely. If they were so confident about what they were doing, why didnt they give the proof of statements or whatever. And most of all why harass my relatives? Why not google my name and find my contacts and contact me directly? I didnt receive any single ICICI letter/statement so far. I dont know which email/contact id of mine they are using for communication. I stopped logging in and using their bank long ago, so I dont remember either. Now... what they did... A month back my relatives got a letter from lawyer in my name. They kept calling and sending legal letters. So my cousin got frustrated and decided to give the money back to the bank which was never used by me. And moreover if there is a charge I should know about it. If for some reason there was a communication gap why should we pay the interest? And moreover with all those harassment calls and letters??? Now that it came to my knowledge I decided I would never go with ICICI bank again, I WILL NEVER USE ANY OF THEIR SERVICES: which includes NRI A/C or Money2India. My husband does have a ICICI pru and ICICI NRI a/c which I make sure I stopped the services and go with other bank. Very immature problem solving by the bank not expected from a reputed bank like this. Frustrated Customer.

My bond holder no.is 3101506, I have purchased 4 no.of securities. I don't remember whether payment is made to me. Please verify and reply.

I am having bank account in ICICI GREATER KAILASH PART-I, and my account no. is[protected]
My contact number is : [protected]

I just checked my bank account details and shock to see my balance because my account has been debited by following amounts in the last one year

39695526 DP CHGS TILL SEP-14 with 561.8
SMAB Chgs JUN15+Stax63.00 with 513
SMAB Chgs JUL15+Stax63.00 with 513
SMAB Chgs AUG15+Stax63.00 with 513
SMAB Chgs SEP15+Stax63.00 with 513 and
39695526 DP CHGS TILL SEP-15 with 570

Even I don't have any mail informing about this charges. I have no information from ICICI. No call, no mail and no messages. Please help me in this regard.

Thanks & Regards

Akshay Singhal

I had applied for ICICI top loan, however my file is not submitted yet and the DSA is giving different reasons every time. ITs almost a month and I had to bear financial loss due to this. I had given all necessary documents as well as franking charges of rs 4700 to DSA. My Family has two Saving Account, 2 PPF Account, 3 Medical Insurance, 1 Unit link policy, 1 Home Loan, 1 personal loan and 1 Credit Card with ICICI. I am a privilege customer as per ICICI record. Besides all of this ICICI has not given proper service and I am in to financial loss due to non-submition of my loan files. And it seems to be I cannot contact any superior of the DSA. DSA mobile number is [protected] and my application number of topup loan is 64779830 / [protected].

Hello Sir, From my account 343 Rs. Deducted for "BIL/[protected]/MM Annual Fee DEC1 5-NOV16/103486". While I never subscribed that kind of service so why it deducted without my confirmation. I really don't like it. Request you to credit that deducted amount into my account.

Sir i make i request for neft on date 15.12.2015 and subimet the form at neem ka thana branch at 1.30 p.m. and my requst does not processed. that day. when i ask ur staff at branch they reply that they have not received any form. next day i go to branch again and ask them to find the form. ur branch staff behaviour is very bad.i go to branch third time at 5.00 p.m after a long debate they find the form in branch. they process the request on 16.12.15 at 5.44 i felt very bad and my credit effected to my party whom i what to refer money. plz look in matter or i m going to close the a/c ashish agarwal bhagwati sales corp. neem ka thana sikar rajasthan [protected]

Hello Everyone. This is regarding the credit card statement i am keep on getting for a credit card which i do not own. I had a credit card almost couple of years back from ICICI bank which i closed somewhere in the month of March 2014 and i even cut the card and threw away as per ICICI Bank customer care executive. However i noticed couple o[censored]nauthorized transactions on this card (Which i had closed by calling the customer care couple of years back) on 5th Nov 2015, which i have no idea why it happened. How come someone make a transaction on my closed credit card after almost 2 yrs? Why was the credit card still active even when i had requested to close the card? if it was active why there was no intimation to me about it? I called somewhere end of Nov to ICICI bank customer care using my NRI services since i even do not know what was the credit card number i used to have earlier to call directly the credit card department. I spoke to one of the executive from credit card department, as per her confirmation the unauthorized transaction was not successful and card was blocked before it went through (False information provided by the credit card department of ICICI Bank). When i asked why did it even try to make the transaction in the first place when closure of the card was requested, she did not have any answer but she said it was not completely closed. Now come on what is meant by completely closed? Don't you guys understand the meaning of close when i confirmed to close the card couple of years back and what do you mean by completely closed? Again if the card was not completely closed then why wasn't it was informed to me? Later she said she is going to submit a service request to close the card COMPLETELY (per your understanding) and gave me a service request number - SR[protected]. After all this drama i thought that card was COMPLETELY closed, however i am keep on getting credit card statement to my mailing address in India and to my email ID reminding me to pay the balance. Now let me tell you i am no where related to this credit card, i do not know anything about any transaction and i am not going to make any payment. I just want make ICICI Bank sure about the same and also i need ICICI bank to resolve the issue and stop sending the statement to my email immediately. This has become some kind of mental harassment.

Hi, This is to inform you.ICICI bank have given birthday gift to all NIIT employees with password.In my case i didn't got password in the gift voucher worth Rs 3000/-.The card number is [protected].The Ref No is[protected].I called up customer care they despatched the new one but without password.Please assist ASAP. REGARDS, RABINDRA [protected]

SIR, I ATTILI MOHANA KRISHNA having icici account at miyapur branch, hyderabad.My account number is:[protected].My salary was credited to my account on 2nd DEC 2015, Due to Name miss matching.My account kept in LIEN(Status) by the branch.So that my amount was hold.Immediately i was submitted the No Objection letter to that branch.Still my problem has not solved.Please kindly solve the problem as soon as possible.

Icici card no-[protected] am having credit card of icici bank they told that with that it will cover health insurance after some month i have admitted to hospital and t costs 40000/- so they have not at all responded at the coverage policy so that is the main issue and also the score issue due to we have not yet paid the premium so they have not raised the score and i have send the letter also still they have not responded to us so pls do some needful

Dear ICICI Team, I cant able to take the mini statement in ATM and also in Online..So kindly advice me how i take the mini statement in Online My Name: Mathivanan R Card No: [protected]

I applied for a new credit card. application #[protected], When i got the card, it says my new card with limit 30000. but when i contacted custmer service. They say it was as upgradation for new card. I mean is this your service? i have personal loan, with you. credit card with you. every time intrest charged my account goes overlimit, and you charge 500, if its a purchase i understand i pay. If you want to upgrade my card, why did you send verification call, then verification guy? it was a xmas time, i thought to make purchase for my fiance. Now everything is ruined. All you can say is sorry. but you dont have answer.

Hi, My name is Ramasubramanian. I am having salary account in ICICI bank chennai branch. I would like to create my reimbursement account online. Can u please suggest me how to create the same ?

Icicidirect is charging so huge amount of brokerage -

1. Per day Rs[protected] . selling my shares without taking permission from my demat account. There is no RM, no advisor, no support from any one. All are sleeping mode working. They just deduct heavy brokerage without doing any transaction for me. This is inhuman Mrs Kochar. MD.

2. The deductions are happening instantaneously without taking permission. The credit takes 3 days minimum. Why this contrast policy Mrs kochar ???

3. Selling my shares without taking permission which one is to be sold, why Mrs Kochar ????

4. There s no advisor, there is no one call also. The names are put only for sake of saving the consumer court cases. The people as RM and Manager marked do not know what is going on, who is deducting money left and right. A pathetic state in ICICIDIRECT support Mrs Kochar.

5. Future Plus has not any take profit facility, that makes severe loss to customers

Dear sir, I wish to formally inform you that I resigned from my position as sir. Executive . I returned my I process I.D card and gave N.O.C and address slip to the organisation you gave to me. They sent it to you by post. And I also attach a copy of accepted resignation letter from the organization . Please make fast my Reliving letter and full and final settlement process Yours Faithfully Sachin Bhateley Employee Code – C72889 Mobile : +91 [protected] Email : Sachin.[protected]@intex.in Address D-5/229 Sangam Vihar New Delhi-110080

Without prior notification, ICICI bank loan department changed EMI amount from 20666 to 201402/- rupees As per incorrect entry, excess amount deducted which resulted into 0 amount in my account for 10 days. Excess amount was deducted on 4th and still issue is not resolved. farzana.[protected]@icicibank.com has handled this request very inefficiently

My credit card has been blocked due to some technical reasons. I sent a mail to the customer service centre since getting the concerned executive on line is highly impossible. If we call the customer service, the automatic answer ask number of times the same question and there will be no solution to my grievances. G Madhava Rao