ICICI Bank Complaints & Reviews

Dear Sir/Madam, I am using ICICI saving a/c for the last 7 yrs. My a/c no. is[protected]. My account has been debited 3 times as a SMAB chgs. 1) On 29/09/2015 Rs. 513 2) on 31/10/2015 Rs. 513 & 3) On 27/11/2015 with Rs. 515. There was no prior intimation from ICICI bank about this deduction which is totally wrong. I am requesting here for all my deduction to be refunded.

I have a ICICI bank account for 1 years now. When I checked my bank transactions and I found that there is one debit transaction "60347705 DP CHGS TILL OCT-15" Dr.---- INR 684 '. It will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification application no: E[protected], executive No: +[protected], Name (Exe): Ramu Goud.CH. Regards, Vamshi. [protected].

It was told that there is no monthly and yearly charges for my demat account but it has been deducted rs 570 for transaction "34189009 DP CHGS TILL OCT-15", so can you please explain me here and make it clear to all of the customers. Since many made complaint here why not to be explained here instead of individuals so that in future every body will refer the answer. Thanks Palani K

It is to inform you that Mr. Bharat Grover have filed income tax return electronically for A.Y. 2015-16 and the same is processed by the Income Tax department. The Refund has been determined of Rs. 3770. State Bank has made ECS to Bank account number[protected] on 30.10.2015. but this bank account is not belongs to Bharat Grover. the Correct Bank account number is[protected], I request you to cancel the ECS transaction made to wrong account number or any needful process. I have already contacted the Income tax department and also CPC Bangluru, they said that please contact the State Bank of India refund centre to cancel the transaction. therefore i contact on toll free number [protected], on discussion with SBI executive. he said that please mail the Bank detail, Bank statement, PAN details at [protected]@sbi.co.in. refund sequence number is [protected] we are also attaching the payment advice and ESC Sequence / UTR No. [protected]. Mode of Payment NECS. Name- Bharat Grover DOB[protected] Pan No- AGIPG3936D Bank Name- ICICI Bank Branch- Sanjay Place, Agra IFSC- ICICI0006287

Dear Sir/Madam,

I have been using ICICI salalry a/c for the last 8 yrs.
On 29/09/2015, my account was debited with Rs. 513/- as a SMAB Chgs AUG15+Stax63.00.
Without any prior notice, how did they deduct the chgs. ? What knid of charges this is ?
I want refund on below mentioned a/c no.

Thanks & Regards,
Vinal Dbritto
[protected]
[protected]@yahoo.co.in
A/C No.[protected]

Since this is the third or fourth time that my ICICI balance has got debited with INR 684 in the name of DP Charges in the transaction summary, I am hereby filing a complaint regarding these illegal deductions. As I have checked on Google that DP Charges means Demat Account charges, let me make it very clear for the last time that I have not subscribed to any Demat Account with ICICI Bank. Please credit the deducted balance to my account at the earliest, or I shall seek legal help in this matter.

For further communication, please contact me on [protected]@gmail.com or +91 [protected].

Thank you.

I own an ICICI Current account.The account was created in 2015 a couple of months back.When the account was created, the ICICI guy said the minimum balance should be Rs.5000 every month. So I maintained a balance of Rs.5000 in my account every month.Fortunately I logged in and checked my current account to get the account statement.I was shocked to see an amount of Rs.1140 was deducted from my account without any intimation three times.Every month when the amount was deducted I did not receive any message too in my mobile.If I would have received a message I would have went and enquired the bank in person.I came to know about this only when the time I logged in into net banking to check my account statement.

To get a clear picture why my money has been deducted without any intimation I called to the bank person.

When I called the customer care they said the minimum balance should be Rs.12500. Then I maintained a balance of Rs.13000 in my account, still an amount of Rs.1140 was deducted from my account again without any intimation. Even a SMS or mail was not dropped regarding this amount deduction. Any bank for this matter, will drop an mail or message to intimate the customer like some amount has been debited from account. I did not receive such messages from ICICI. When I recently visited the branch, the assistant manager said there are some changes in the rules so the minimum balance should be Rs.25000. I guess the ICICI guys are playing so much with the customers.
There should be a proper intimation to the account holders incase there are any changes done. Nothing was done so far. The ICICI guys show so much interest for opening an account but further there is no proper response from them. Such an irresponsible behaviour was not expected from ICICI especially.
If they have dropped a message like, "your account balance is less", I would have transferred money and maintained the expected balance. This was done and now ICICI has deducted totally Rs.4560. This is an unnecessary loss for me. ICICI is expecting us to bare this though mistake is on their side.
I would suggest other customers also not to get cheated like me. Please dont believe the policies they tell. They are expecting us to verify the policy every month. So i guess it is better to go to a bank which value its customers.

My point is very clear, If I would have got an intimation for the first instance itself about the amount deduction I would have rectified it by depositing the enough amount but nothing was intimated and I want the bank to refund my amount that was deducted.

Regards,
Arul
+91 [protected]

Hi Sir/Mam I am having ICICI CC ****3002. First CC statement generated and charges: Joining Fee 1, 000.00 Dr. Service Tax 145.00 Dr. Overlimit fee 500.00 Dr. Service Tax 72.50 Dr. are deducted from CC A/C. When I have applied the CC then executive told me first year joining fees is free then how can ICICI do like that. I want to reverse back my Joining Fee and Over limit fee with ST in my CC a/c ASAP. I am telling clearly If this charge will not reverse in CC A/C then I will not pay any money to ICICI Credit card any how. I am ready to go Court or any where. -- Regards, Vimlesh Kumar Mobile :- +91801007****

I have a Savings account in ICICI bank for 10 years now. When I checked my bank transactions and I found that there is one debit transaction '45518865 DP CHGS TILL OCT15'---- INR 490.20'.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected] This is completely unacceptable and please refund my amount. My phone number is [protected]

See My amount in the Business Purpose I have two statements with respect to Sept27th and Sept 29th -2015. Till Today I am not Received 3.5 laks amount and when ever approach to customer care or the other team no one is giving proper inputs and trying to talk irrelevant with rude maner with us.Every time with out reason saying and stoped money .

Sir im ashok lakhani having a two wheeler of passion plus registration no ap09ay2431 buyed in 2005. I have cleared total payment of loan till now i did not recieved the noc from bank. I doesnt have any loan number with so please provide me a noc my number is [protected] hyderabad

This is regarding the horrible service received from ICICI Bank on a personal loan.

The documents required were submitted on the 30th of October 2015 and multiple calls made to the person who collected the documents there after as the documents were not submitted. Days passed with multiple calls being exchanged and complaints being raised.

Once the documents were submitted, I received a call stating additional documents were required which were also submitted on the 20th of November 2015 and I was informed the amount will be in my account by Monday 23rd of November, which did not happen. I was also given the contact details of the relationship manager Amutha of the Bommanahalli branch contact number [protected], who was contacted the same day and she stated she was not at work and will call back, which she never did.

Today I called Amutha about 4 times before she answered. Details were provided to her and then she hung up. I tried calling her back and she sends a text stating "Sorry, I'm busy. Call back later". I have tried calling her multiple times, without any response.

This is really bad service. I was told the loan will be processed within 7 days of submitting the documents. It has now been 27 days. I have provide confidential documents and I have no idea what is being done with them by these incompetent people.

Loan reference number 65141841

Your assistance is greatly appreciated. Kindly respond for additional contact information.

Regards.
Diandra.

Got a call today morning from the no - [protected] claiming that he is calling from ICICI Bank card and as I am holding clean history bank is offering me a discount card with 6 benefits for which I have to pay 6399/- which will be reversed in the next billing cycle. He then said that I will receive a call from ICICI Bank verification department for IVR verification where in will have to key in card details for paying the amount. After few minutes I got a call from the no - [protected] (Delhi no) confirming again the 6 benefits and was asking for card no, expiry date etc. As I knew its a fraud and I was playing with them but at the end I blasted them left and right with lots of abuse. Request you to take a stern action against them by tracing the above provided phone numbers

Hi,
My 3D Secure Pin for Online Purchasing is Blocked,
And message is showing
To Unblock your card/login, please contact ICICI Bank Customer Care.

I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online trasnaction? PLEASE HELP.
My Email id is [protected]@gmail.com and contact no is

To whomever it May Concern,
Sir/Madam,
Subject: Cheated as a result of fraudulent activity in the name of Consumer Forum Complaint Resolution
This is to bring to your notice that I had lodged a complaint with the Consumer Forum of India on November 24, 2015 regarding a faulty machine from Eureka Forbes following which I received some fraudulent calls from unknown numbers who claimed to be Eureka Forbes personnel trying to refund me the money for the faulty machine and eventually robbed me of 13, 000 INR.
The details go as following:
• I lodged the complaint with the Consumer Forum in the morning to which I got a reply acknowledging the issue along with a link that gave the details of my complaint. The link is:
http://www.consumercomplaints.in/eureka-forbes-water-purifier-dr-ro-hd-system-no...⇄
• After I received this mail my wife got a call from the number: [protected]. Somebody who introduced himself as Mr. Abhijit Bhattacharya, Director Eureka Forbes told my wife that since we have lodged a complaint with the consumer forum, they need to return all the money back to us. Therefore, someone from ICICI bank will call her to verify the details and transfer the 17, 000 (the cost of the Eureka Forbes water purifier) to the account. Also, when my wife asked this person to call me and wanted to give my number he stated that since her number is registered with Eureka Forbes, he will not call any other number.
• Since my wife was quite unsure about the issue, she asked me to call this Mr. Bhattacharya and when I did he said the same thing to me too.
• Then someone called Nilesh called my wife from the number [protected] and asked her for the account ID to which the amount 17, 000 INR needs to be transferred by NEFT. Since my wife was not aware of the bank details, she asked that person to call back in 15 minutes so that she can take the details from me.
• In the meanwhile I got a call from someone who introduced himself as an ICICI bank employee. This person told me that he will give me some cash pick up code and I need to immediately collect the money from an ATM. When I told him that I am busy and I will do it later he insisted that I do it right away as Eureka Forbes needs to return the money immediately else they will be penalized by the consumer court.
• I was busy with my work and family tension, yet I went to the ATM where they again called me and told me to go to the FUND TRANSFER option in the ATM Machine after which they will give me a reference number which when keyed in will give them the authorization to transfer the money to my account for immediate withdrawal.
• I did as they told me to with one of my accounts which had a balance of about 4, 000 INR when they said that since this is a salary account they are not able to transfer it here, so I should give them my other ICICI account.
• I got into my other account and as they kept saying keyed in the numbers which they told me were the reference and code numbers respectively.
• Till now I was absolutely unaware that I had transferred all my money in the respective two accounts into their account and all the numbers they were giving me were their account numbers as I had never done an ATM Fund transfer before this instance.
• I also did not get an immediate mobile alert about any transaction due to which I all the more did not doubt any fraudulent activity.
• It was only about 10-15 minutes later when the transaction sms came did I realize that the money had been debited from my account to some unknown account which I had keyed in the ATM, considering it to be the reference number and code number.
• On realizing the whole thing I immediately got my ICICI cards blocked.
• I also called back on the numbers from where I had got the call from the so called ICICI employee who even picked my phone and told me that that the debit had happened by mistake and the amount will be refunded by 4:30. In fact the person who took the call even said welcome to ICICI and took permission to place my call on hold before transferring I to the right person.
• My wife also called on the number from which she had got the calls and that same person said that the money will be transferred by 4:30 and this was system error.
• Their phones are all switched off now and money has been refunded.
• On checking with ICICI, I have found out that the account to which the money was transferred belongs to some Mr. Ritul Kumar Bohra from Assam. The account number is:
• Also, on checking with the highest of Eureka Forbes officials in Kolkata, I found that no refund was initiated by the company due to a consumer court order and they even came to my house in the evening to rectify the issue with my water purifier.
I would request you to take a note of this entire incident as the entire transaction, though done by me was done without any knowledge of the fraud happening and the whereabouts of the account holder in whose name the money was being transferred as I had never before performed ATM Fund transfer and believed in the people calling me as they had all the details of the complaint numbers that I had lodged with Eureka Forbes as well as the Consumer Forum.
I would again like to reiterate that the fraudsters already had the following information:
• That I had two accounts with ICICI from which I had made payments to Eureka Forbes
• I was extremely annoyed with Eureka Forbes for the bad quality machine and the regular problem that I was facing
• The fact that I had filed a complaint with the Consumer Forum for a permanent solution to this issue.
• The fact that my wife’s number is registered with Eureka Forbes and mine is not
• My mobile number
Following are the numbers and names from which we got the calls:
Numbers: [protected]/ [protected]/ [protected]
Names: Abhijit Bhattacharya/ Anuj Srivastava/ Nilesh
Please be informed that I have no knowledge about the whereabouts of the account holder in whose name I had mistakenly and unknowingly transferred the 13, 000 INR from the two ICICI accounts.

Dear sir 09 nov 2015 ko m cash niklne atm machin gya pr am machin se cash debit ho gya but nikla ni iss regarding main next morng complain kar di or unhone mujhe 1 week ka time diya ki verified k baad apko bta dange fir main kuch din bad castumar care complain baat ki unhone bola apko 21 nov ko refund aa jayga aap cdf from file kar do main kar diya but refund ni aaya or main fir bbat ki to unhone bola aap k paisa nhi mil payge humri backnd teem ne verife kiya hai apne icici se cash nikla hai jab ki main axis bank ka atm use kiya ta icici ka to use he nhi kiya or main bank m bola unhona bola ap consumer m jakr cass apply kar do meri problem ka koi solution nhi mila

Hi my account is in icici bank ltd. .My salary credits in icici bank ltd account no.[protected]. Last two month i, submit copy id all paper on branch jayanagar 9 block. But branch has not taken any action, my saving to convert salary account. Pls. Help

Thanks
Amit gupta

I had ICICI credit card using from a month.ICICI Bank debited 3500 rupees from my creditcard as joining fee without giving any information.At the time of applying i was applied for joining free card.From the time of applying they have taken more than 2 months for processing.even i did not get the conformation call one fine day i received the credit card through the blue dart courier.untill that even i don't know the type of card i am going to get and the credit limit.When i called to the customer cared they have not given any clear information.The worst bank and worst service.

I am regular costomer of icici bank i use credit card last two year i am fail to payment of 2nd november 2015 due to some mis understanding of icici bank mini statement so i regreat to fail our regular payment so i request to help me a revarse of delay payment charge & auto debit charge i pay remaing my due date payment & on interest on some period plese help me on my problem you see my track record