Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 843

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Subbarao_ptp
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed mobile recharge but balance deducted

Address:New Delhi, Delhi, 110055
Website:www.icicibank.com

I tried recharging my mobile balance online through ICICI online pre-paid recharge on 20-oct-2015, the balance(Rs. 150) has been decucted from my account however my mobile is not recharged at the end there was a red color message stating that recharge has been failed please try after some time . please look in to the issue and refund my money soon. Transaction ID [protected] towards payee QUICK PAY EURONET on Oct, 20, 2015 at 15:08 ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vanmiganathan somasundaram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited Twice From Card-No Response from Icici customer care

Address:Chennai, Tamil Nadu, 600002

I have purchased for Rs.780 dated 8/oct/2015. I have swiped the card for Rs.780 on 8/oct/2015 in cholan super market, Amount debited twice from my card.I has been contact merchant rollbacked on transaction and provided me the report also.But I didn't receive any amount from Icici bank . I had contact icici customer care multiple times .But, I didn't get any proper response from their side and transferring the call to other person keeping...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Vinay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake offers and misleading people while issuing Credit Cards

Address:560040
Website:www.icicibank.com

Telecallers calls and tels Rs.200/- for the Credit card activation and collects all our personal documents and later once after the processing is done, they issue the card and tells it is Rs.1800/- mandatory for the card issued. they are very pathetic in the way they are responding to the customers. Telecaller number for reference: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
meetgupta13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding loan decline issue

Address:Indore, Madhya Pradesh, 452001

Hello Sir/Madam, I have applied for personal loan in Icici bank in Indore Branch. And my loan has declined, they said my cibil is -1. But I have an issue when I got a call from icici bank customer support to offer me personal loan and they checked my cibil with help of pen card number and said your loan will be approve your cibil rate is good. However also recently I have finished my education loan and currently I have two wheeler...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
himanshu tanwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Coral credit card complaints:Ankur Gupta

Address:Alwar, Rajasthan

Dear ICICI credit card Team This is with reference to the Coral Credit Card number [protected] in the name of Ankur Gupta. I would like to bring it to your kind attention that earlier i was employee of ICICI bank . My employee ID was 269204 and my mail id was (ankur.[protected]@icicibank.com). I had taken this card in the months of march 2014 and issued by panvel branch located at navi Mumbai.They had committed to me It is free card for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonam Rathi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding transaction

Address:411057

Hi, I am Sonam Rathi, from my icici account 2 times money is debited on 17th october 2015.The code is POSDEC CHG/18-09-15/9003/25ST3. Please take immediate action on this as I have not swiped my debit card anywhere so how the account got deducted. Also please retrieve the amount back to my account.You can contact me on my mobile [protected]. Thanks and please revert back quickly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
razzaq.kazi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

57031449 dp chgs till aug-15

Address:Pune, Maharashtra, 411014

Hi, This is Kazi Rajak Isak My account is debited with amount of 617. 85 and showing the transaction summary as 57031449 DP CHGS TILL AUG-15 I have never activated and used any Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. Transaction detail has been attached herewith for reference. My account no is_[protected] Requested for my money refund and credit back as early as possible. Thanks,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitesh.singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amitesh singh 9313822856, 35000 withdraw from check

Respected Sir, This is to inform you that I’m Amitesh singh Residig at B-53 sector 37 near pari chauk greater noida up I’m Wriitng you to complaint about withdraw 35000 Money from iICICI BANK Mayapuri branch through check which i have provide to Axis bank employee as per he said 5/9/2015 once i received debit msg of 35000 then i call to bank and went there for confirmation and found Mr.Anil has withdraw 35000 inr from my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girish dolas
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of smab charges without informing

Address:Nagpur, Maharashtra, 440022

Hi, I am having a salary bank account in ICICI civil lines branch from many years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges 5 TIMES in 4 months. 30/05/15 smab chgs 393.00, 16/06/15 smab chgs 399.00, 17/08/15 smab chgs 399.00, 29/08/15 smab chgs 399.00, 29/09/15 smab chgs 399.00 . I tried calling the civil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vku49
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card welcome offers promised while dispatching card but later on denied

Address:560103

I got an offer for ICICI bank credit card some few months back and, while explaining me about the card benefits it was promised that if I would go for this card, then I would be eligible for gift voucher of Rs 2500. This offer attracted me a lot and I said yes, to opt the card. Later on I waited for few days for any such offer to receive via courier/email etc, but nothing went positive and no promise has been kept. I spoke to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavanduvv
from Chennai, Tamil Nadu
Report
Copy

For the bill dated 17-10-2015

Address:Chennai, Tamil Nadu, 600119
Website:big-bazaar.co.in

Hi, I have purchased shirt from your express avenue outlet.I used SBI card, but it was showing Card not accepted and RS.714/- has been deducted from my account twice amounting 1428/-.I kindly request you to check this and refund the amount. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashugaurav13
from Delhi, Delhi
Report
Copy

CIBIL status not updated even after paying the whole amount

Address:New Delhi, Delhi, 201010

During some financial crisis in[protected] I settled my cards and loans in lesser amounts with ICICI and the CIBIL was updated as usual. In 2014 i started to pay the waived off amount as discussed with the ICICI guys to get the cibil updated to normal i.e. the settled comment to be removed. I made a payment for [protected] for 11803 Rs. last year.Today I pulled out my CIBIL report and I can see that the payment was received by the bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Gnx
from Gurgaon, Haryana
Report
Copy

Fraudulent transaction on atm card

Address:121006
Website:www.icicibank.com

Dear Sir I used my Icici atm debit card at the ICICI atm located in sec 7 branch faridabad on 18th Oct 2015. The atm was poorly guarded 4 or 5 people were allowed inside the atm. When i used my card the options on the screen of the machine froze and stopped responding . . It started working after sometime and i wanted to wthdraw 200 rupees but the atm gave message that it has only 500, so i cancelled the transaction. That same day in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukhinder thapar
from Kishni, Uttar Pradesh
Report
Copy

Non Compliant to RBI and Honorable Supreme court guidelines on collection process

Address:New Delhi, Delhi, 110051
Website:ICICI.COM

Hi, I had an unpaid loan since 2006 and due to multiple slowdowns in my life I was not able to pay the loan amount completely. ADM collection agency located in Laxmi Nagar N.D have suddenly started contacting me for the last 1 month and have been in toch with me and I have been speaking to them that I am willing to pay and settle but need some time and will settle. (Praveen claims to be sitting in ICICI videocon towers branch, Niti Poddar...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
M
meetgupta13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding personal loan decline issue.

Address:Indore, Madhya Pradesh, 452001

Hello Sir/Madam, I have applied for personal loan in Icici bank in Indore Branch. And my loan has declined, they said my cibil is -1. But I have an issue when I got a call from icici bank customer support to offer me personal loan and they checked my cibil with help of pen card number and said your loan will be approve your cibil rate is good. However also recently I have finished my education loan and currently I have two wheeler...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sangita123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted on my account on 30-june-2015 and the ammount of deduction is INR 10000

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icici.com

I have already lodged the before three months ago, but the query still is not resolved. I generate the request on icici bank for video clip but still no video recording provided by bank or on my contact details. Regarding this please do the needful for this. If the bank employee can't providing any recording or response for this query, then i lodged the complaint against the bank in RBI or Consumer Court. Regards U K Sangita Contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atulrai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service reference number sr384985513 (opening of sukanya samriddhi yojana)

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

ICICI Bank — Opening of Sukanya samriddhi Yojana Subject : Service Reference Number SR[protected] Young Star Account No :- Still not operational Request Number :[protected] Please confirm if you would be able to open Sukanya Samriddhi Yojna and a linked Young Star Account . No of visits to branch - 4 Yet no outcome or updates. Please confirm if it's a big ask for ICICI bank to provide services as per their SLA. Is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
doonnidhi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Levying of late fee and its reversal

Address:560100

I am holding a credit card with the bank since 2013 without any late payments. This time i did not receive any alerts from the bank on my mobile regarding the payment due. Hence i did not realize that i was overdue for payment. Then the CSR called and informed me i was already overdue for payment, hearing which i made the payment immediately and requested them to not levy late fee charges as the fault was not mine. What they have done is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ram3422
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction on my account

Address:Bangalore, Karnataka, 560036
Website:ICICI

Hi, I lodged a complaint against fraud transaction 45000RS on my ICICI account, 8 months back, still my issue didn't resolve. It seems to be there is no value and security for our money in ICICI Bank. Please suggest me how can I get back my money from the fraud....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PankajDhiman
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behavior and misleading customer

Address:560001

By mistake i had done wrong transaction from CITIBANK to ICICI Bank. After approaching ICICI Bank for resolution, their agent asked me to open a saving account so that he can help me to get my money back for the wrong transaction on 19-July-2014. For this, agent had forced me to open saving account immediately for which he had come to my house and open the account same day, and agreed to help me to recover the money due to wrong NEFT transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy