ICICI Bank Complaints & Reviews

Dear Sir, Without any intimation/information my ac.no.[protected] ac. holder : Ashwini Kumar Chuahan totally freeze . I am find on dated 5.12.2015 my account freeze and no any debit/credit. I am contact to customer care but he is not positive response and advise contact to base branch, then I am contact to base branch but he is not resolve my problem and forward to head office, I am very upset and mentally harassment. So sir I requested to you please resolve my problem as soon as possible. Thanking You Ashwini Kumar Chauhan Naini, Allahabad, U.P. Mob: +91-[protected] & [protected]

Hi..this is utsav ..I have deposited a cheque in one of icici branch which was bounced due to some reason ... as I informed through sms ..I want that cheque to claim where I have given . it's been 15 days passed n there is no update from icici bank team. pl help. [protected]

I have purchased home loan vid ac no. LBSUR[protected] from icici bank as a FLOATING RATE of int. so bank have to down the rate of int. as per the RBI rule but now a days bank is not giving us the benefit as per RBI has given. so my complaint is why bank are not forwarding the benefits to customers ?? if RBI increases the rate of int. then bank directly increase the rate of int. but in case of decrease ehat happen to bank ?...

Reacently, I have visited icici bank.Behaviour of bank manager was very rude to me and their enmployees as well .please take care of him otherwise he will bring the reputation of bank down. Branch:- gangapur city District:- Swaimadhopur State:- Rajasthan

Hi, My name is T L N SATRY .my 3D Secure Pin for Online Purchasing is Blocked, And message is showing To Unblock your card/login, please contact ICICI Bank Customer Care. I called to customer care for this but a pre recorded tape is running there asking for credit card number.after typing 16 digit number again and again they are reapiting the same. I am not getting how to unblock my card for online trasnaction? PLEASE HELP. my email.id is [protected]@gmail.com

Dear sir, Good afetrNoon, , ] I need check book, i have already applied online after update my current address, but i have not recived that. and when i saw the status of my delivery than it was closed. I request you to kindly dispatch the check book on below mentioned address, (My mail id [protected]@gmail.com and account number:[protected] TG KIRLOSKAR AUTOMOTIVE PVT LTD, PLOT NO.1, BLDG.NO.1, TOYOTA TECHNO PARK, BIDADI INDUSTRIAL AREA, RAMANAGARA TALUK, BANGALORE (RURAL) DIST-562109, INDIA. MOBILE NUMBER:[protected]. MAIL ID:[protected]@tgkl.in, Please kindly dispatch the check leaf as soon as possible, Regards Mahendra kumar

Bond Holder No.[protected] Certificate No. 78291 & 78292 dtd. 29 May, 2001 Each of Rs. 5, 000/- Total Value of 2 bonds - Rs. 10, 000/-. Distinctive Nos. 150539 & 150540 Please let me know the status of the above bonds which I possess. Thanks and regards, SURBHI RAJENDRA BHAKTA

Hi, This is to inform you that I owning a loan account from ICICI bank Lucknow, but facing lot of communication issues and discomfort with the services provided. I have taken loan with account LBLUC[protected] for One of my 2 BHK flat of Viraj Construction, The last 5 month before Demand was not taken care of by Bank and saying they are with conversation with builder group and builder group is imposing intrest charge for that. Recently a new demand came from builder and I personally went to bank n met the executive and said please process the amount on the last date mentioned in demand . They said ok and get the copies signed by me. Suddenly i came to know my next emi got increased but it should have increased after 15th of dec They processed amount before 20 days . I would not like to pay this 20 days interest as i clearly mentioned to executive to make check for last day . Secondly they dis not process the amount remainng for last Demand, which should have processed before for which builder is putting interest . Now their communication is very poor they dont tell the clear picture and i m in delema to give interest to bank for money which is processed before and last demand money intrest to builder which was not processed by bank with so many communication with them . I m really dipressed with the services provided and pathetic responce by executives . I would not like to pay extra interest, i wrote to executives also to correct the things but no satisfactory response. Thanks Anuj Kapoor [protected]

I am facing the issue with my iwish accounts..I opened 2 new accounts(1 account on 30 Nov, 2015 and other on 1-Dec-2015). In the transactions it shows that the amount is transferred to iwish, but saved balance shows as 0. I am trying to call customer since last friday(4-Dec-2015). Customer care executives are putting the call on hold for indefinite period and disconnect. or transferring call to some different branches like demat.They are not ready to open a service request. Finally I was able to open a service request but they still need 9 working days to answer whats wrong with their application. Untill then, I cannot use my own money. Such a poor software application used by a well known bank and very poor customer support.

ICICI bank, even after closing down my savings account[protected] last year in August -2014 ( maintained by myself for more than a decade at CP, New Delhi branch )under concocted and fictitious details, when even I, raised my concerns with them for the anomalies observed in the basic mandatory service levels around the credit card statements, forgery by the courier person delivering the statements, unwanted calls from icici bank, etc.. Infact ICICI bank in retribution of the aforementioned threatened and finally got my savings account closed vide a letter issued by its unscrupulous branch manager of Indirapuram (Ghaziabad branch ) even though my own branch manager at C.P., New Delhi branch never even bothered anytime to respond to me. I, had raised my concerns subsequently at RBI Governor office, , etc also at that point of time ( including at RBI-cgmcsd, cepd, etc) when there was repeatedly no response from bonew delhi ( despite many emails and couple of letters along with therelevant docs submitted at his office ). Anyhow, nothing was done on the above and ICICI bank was let off with majorgoo[censored]ps ( as mentioned above ). Now, It is quite disgusting to have received at more than half a dozen email alerts now all of a sudden by ICICI bank since April 30 ‘2015 citing that someone istampering with, my account and that I should respond accordingly to them toconfirm my requisite details to continue and the accompanying blah, blah, blah... Even though I have registered a strong objection a couple of times to thereceipt of such bogus emails from ICICI bank ( including e-mails addressed to M.D. of ICICI bank ), but they have continued unabated till date : the latest such e-mail is received dated[protected] ; 5.02 p.m.with the subject : Your account was accessed from another location. ( eventhough the e-mail dated[protected] from the Head Service Quality of ICICI bank suggests that these e-mails are not sent by ICICI bank and that already they have initiated necessary action to get the link disabled . Also, it is suggested to me in the same e-mail that : block your debit card and changeyour Internet Banking credentials -which is totally oblivious of the fact that my account with ICICI bank has already been closed more than a year ago) . These alerts are recd. till date ; latest on[protected] which are digitally signed by Head Privilege banking - despite assurance by ICICI in written ( e-mail dated[protected] and verbally that henceforth I will not receive such alerts . As if it was not enough, I have earlier this year in July ‘2015 have recd a ludicrous e-mail from the Wealth Management Head of ICICI bank, with Subject:Detailsof your Relationship Team From:ICICIBank Wealth Management Wed, 29 Jul '15 12:30p To:[protected]@rediffmail.com Cc:amarendra.[protected]@icicibank.com, kanika.[protected]@icicibank.com I have raised a very strong objection on all of the above with ICICI bank repeatedly, but in vain. Meanwhile, ICICI bank has till date designated the following persons, who have spoken to meat length on the above while been comprehensively updated on the requisite details ( just for the heck of it as they have not at all done what they have committed, even though I was assured by each of them for the needful and that I demanded for the errant ICICI bank officials to be brought to book, with a apology letter by MD of ICICI as an resolution for the fiasco ) : 1. Ms. Sreelatha ( headservice quality office ), called from[protected] dated :[protected] at 17.13 hours 2. Mr. Deepak ( Mumbai HQ ) calledfrom[protected] dated[protected] at 16.40 hours 3. Mr. Suresh ( customer care )called from[protected] dated[protected] at 20.06 hours. 4. Ms. Sonam ( C.P., ICICIbranch, Delhi ) called from[protected] dated[protected] at 11.20 hours 5. Ms. Sonam ( C.P., ICICI branch, Delhi ) called from[protected] dated[protected] at 18.01 hours . In view of the above kindly initiate / suggest a punitive action accordingly against ICICI bank for causing undue harassment to me till date even after unduly closing down my savings account more than one year ago and get me posted on the developments.

Sir This is pankaj verma from Ambala cantt (Haryana) one of your account holder. Mr.Rahul who is saying that he is your bank employee in Rohini sector 8 branch & these three nos.[protected], [protected], [protected] talked with me very rudely & even he used loose talk to me.He wana know the information of my ex employee that i had given.But even then he threatened me & use cheap words with me.So i want that you take an action against him & told him the way to talk to a respective person & an account holder & even reply me what action did you take.

Good day sir, I am selvakumar veluchamy, NRI account holder. my A/C no[protected], Branch-theni (branch code - 6225) tamilnadu, india. On 24-nov-2015 i was trying to take money from the SBI ATM arround three time first two time i have put 5000 rupees but i didt get the money third time i have put 2500 rupees and i got it after that i checked my acc balance there i found deducted 10, 000 rupees, Than next day i went to theni branch and i did complaint regarding deducted money finally i got 7, 500 rupees amoung the 10, 000 rupees.Again i have done complaint about it, they told me already we have raised the complaint about it also they asked me to do complaint individualy that is why am doing complaint please kindly consider my complaint. Since please refund my remaining amount 2, 500 rupees. Thanking you. Best regards, Selvakumar veluchamy, NRI acc holder icici bank.

Hello Sir, I am KARTHIKEYAN ex employee of ICICI Bank. I haven't received any experience or relieving letter from ICICI Bank. Kindly help me out. MY EMPLOYEE ID- 283679. MY DATE OF JOINING- 24 OCTOBER 2013. MY DATE OF RELIEVING- 19 OCT 2015. EMAIL ID- [protected]@gmail.com MOBILE NUMBER- [protected] Kindly help me out

Dear sir/madam i have discussed with ms anita mam, ms mariya mam & also discussed with customer service manager mr malesh reaguarding my icici bank credit card auto debit complain which amount is rs 10000 (somthng).But they dont giive back my auto debit amount on same above (rs, 10000).And also told me det i have to charge for on ur full credit amount 19000 + s.Tax, but till though or never debit any auto debit amount from my saving acoount...

Dear Sir, This is to inform you that one month before i was go to your canaught place branch and submit request for change for mobile number and i also fill up the form there but bank has updated my mobile No. as land line number instead of mobile number . I am living out of india so i cannot go to your branch again So you are requested to check my application form and correct your mistake and update my mobile number [protected] in your record .I dont know why you have updated my number as landline number because its clearly showing that its a mobile number not landline number and due to this problem i am facing difficulties to use internet banking So please remove my old number [protected] and update my new number [protected] in your record as soon as possible. Regards,

This is regard to a fraud transaction of Rs. 5000/- on 28-Nov-2015 from my account No.-0160XXXXXX128. On 28-Nov-2015 around 3.28 pm I received OTP for validating the transaction of Rs.5000/- which was done for Vodafone without my knowledge. I tried to contact the customer care No.[protected] to block the transaction many times since it was not done by me and when someone finally took my call the Rs. 5000/- was debited from my account. The unauthorized transaction was done by creating 3D secure password which was again not created by me. There is delay on company part since I tried to call your customer care many times but the customer case was continuously busy. In this regard I have registered complaint no.-SR[protected] to address this issue but I didn’t get any fitting reply and received the following message on 4-Dec-2015 (3.20 pm) :- “SR[protected]: Dear Customer, Dispute for INR 5000 on Account XX2128 has been declined as the transaction was authenticated with 3D secure PIN.” And the entire responsibility was framed on me despite that the 3D secure was prepared by some fraudulent means by some fraud person. Kindly look into this since it is the fault on your part. There is no timely resolution of grievances and it also displays poor cyber security of your company. Regards, Mu. Vasanthan Mob. No.-[protected]

HELLO SIR, I am KARTHIKEYAN ex employee of ICICI Bank. I haven't received any experience or relieving letter from ICICI Bank. Kindly help me out. MY EMPLOYEE ID- 283679. MY DATE OF JOINING- 24 OCTOBER 2013. MY DATE OF RESIGINIG- 19 OCT 2015. EMAIL ID- [protected]@gmail.com MOBILE NUMBER- [protected] Kindly help me out

I'm Naval and i have an ac.[protected]. I had gave a ac. Closer request at icici bank around 10 months ago. But ac is active that would I knew then by mistake someone transfer the amount in my above ac no. And icici bank deducted 4700 rs as non maintaince charges. Where is not my fault. They were mentality harrasing me. Please refund my hard earn money

I am Shibu Daniel, a customer of ICICI bank from past 8 years. My account number is[protected]. Recently I called icici bank customer care to inquire about a DD deposited to my account. After providing the information about my query, icici bank telephonic officer started giving me information about Coral card. The information what he provided was absolutely wrong and misleading which I realised after I read the Terms & Conditions Telephonic officer never informed about initial joining fees or hidden terms and conditions even after I repeatedly asked if there was any limitations to the benefits . He informed there is no joining fees and only annual fees will charged for the card after completion of every year. Also, the information provided about the movie tickets was a big fat lie. He mentioned I will be getting first 2 tickets absolutely free and thereafter 5 tickets with buy one get one free in a month. He did not mention there is first come first serve policy and only 4 customers in Bangalore can avail it. He said that I could book tickets anytime 7 days a week to avail this offer and there is no hidden policy. He also tricked me to go for the card by telling he himsel[censored]ses the card and he gets free tickets without any hassle. Just to achieve the target, phone banking officer gave me lot of wrong information and mislead me. As a customer I felt cheated after receiving the card and also when the money was deducted as processing fees. When I received the card, it clearly mentioned that the card had initial processing fees and there is no 2 tickets free, its only buy one get one free if the tickets are of less than 250 Rs and also issued on first come first serve basis. I called the icici bank customer care to cancel the card and get the money refunded but they refused to do so as they do not have option to cancel over the phone and I need to go to nearest icici bank. I went to the bank and they informed even they cannot cancel the card and refund the money. They informed me to drop an email to customer.[protected]@icicibank.com. This incident has disappointed me and wasted my time. Request you to cancel the new Coral card and refund the money deducted for this, so that I can use my old debit card as I don't want to pay 570 Rs every year for Coral card. I am really not happy with the phone officer who phished me to go for the card by giving wrong information. Please treat this incident as a matter of fraud and process my request ASAP. Regards, Shibu Daniel

A very pungent smell due to chemical factory waste products put in the sevrage This smell is unbearable to us Please take some action of this complaint Narsingpur mohammadpur khandsa road Near mohammadpur sarkari school