ICICI Bank Complaints & Reviews

Hi Concerned Team,

I did some shopping for me and my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 8500 reward points are on hold for being a...

I am unable to transfer funds or even login to IMobile app. It says account blocked by your bank. I am not able to use my money which is in the bank and this is very critical. No response from customer care. Call just doesn’t go through.

I've applied for Amazon pay ICICI credit card and successfully completed video KYC last month. Then uploaded my income proofs as in my case it is payslip, 3 months bank statement and ITR Acknowledgement since I'm salaried employee. I did it immediately after VKYC verification and from then onwards it just says my application was on hold and re-upload the income documents and I did it not twice or thrice but around 5 times and I've even contacted...

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 04th August, 2022.Could you please assist me regarding this.

I'm getting cal from[protected] and they told as ICICI customer service, asked debit card number in that card they refund the amount that was lost by last 3 months but they also again debited 10000 from my account without my permission like OTP how this type of activities done please resolve this problem from your side

28th April 2022 I saw that my account has been deducted with 550.67 Rupees as DP CHGS till March 22. But I have not used any Icici Demat account. Please refund it as soon as possible....

Money is constantly getting deducting from my account. When i get transaction
Yesterday i had an important work when i thought to do payment there was no money in my account
590+590+590 got deducted at once from my account on the name of nach_rtn_chrg
Please solve my issue
Because this is not the 1st first time this has happened. Since last year when ever I get any transaction my money is getting debited without any prior notice or information

Still not received an response from ICICI bank regarding my complaint on EPFO kyc verification pending issue.. Kyc updated on July 9th 2022.. Still it's showing as "verification under process"

I want to lodge a complaint against Mr. KRISHNAMURTHY working in ICICI Credit card recovery office situated Ambattur industrial estate. I owed a Credit Card from ICICI Bank and the outstandings are around 32000 as settlement figure... i have not denied paying the same but asked to wait till Jan 2023 as i am tied up with some other commitments...
But now I am getting Harrasing threats and abuses from ICICI Bank recovery team Mr.Krishnamurthy to pay the amount. Even he started calling and visiting home by person to ask to pay immediately.Today 4.8.22 morning 10.30Am he came and started to shout and pay the cash immediately.i said i couldnt pay now i will give written letter to ask time.but he not accepting and started to shout and he said I WILL TELL YOUR NEIGHBOURS DHINAKARAN IS NOT PAYING EMI.Really it is very mentally depressed and having 50days baby.really i couldnt do anything

I was paying my college fee, ihm Kolkata ( https://ihmkol.org/) (using mobile phone), and it was through eazypay. I chose upi and proceeded.
Then I received a request from [protected]@icici and done the payment of Rs. 56, 250. Meanwhile, I didn't notice the 5-minute countdown on the website.
After the payement was done, it was not reflected on the website and still it's showing due. But amount was deducted from my account and transaction was showing successful.
When I asked the payment counter of my college, they said that they haven't received any amount in my name or roll number.
I talked to phonepe officials, they said that the amount was transferred successfully to the recipient. Now I am very tensed about what to do and I can't figure out where the money is.

Date of payment: 31st July, 2022
Time: 12:09PM

Transaction ID of Phonepe: T2207311209389090185103
Collect ID: ICI[protected]jXISDYsY82EcKSnbT
UTR no:[protected]

Please reply on my mail as what the reason is.
I request you to please solve this issue.
I want a refund of the amount back to my bank account as soon as possible.

Even after registering for DO NOT DISTURB regarding marketing calls in ICICI bank, I am daily getting 6-7 calls regarding personal loans and credit cards.

Hi, I had a flexicash account which provided od on my salary account, icici bank abruptly closed my od account and put a lien on my account for the full amount, i deposited the full amount one month back and they have still not removed the lien, i got my this months salary and they have placed a hold on that too despite the fact that I have already made the payment almost a month back

There nodal officer is also not responding and on call they keep on transferring me to different teams

Please help no one in icici is aware why theere is a lien and they keep on asking me to wait for 2 says

They infact have been doing it for last 30 days have sent 5-10 emails to them there agents keep on sending reply to clear the due but cannot explain which due as i have statement showing my due is clear

I have bought shared through ICICI Direct demat account under MTF margin buy and I could see ICICI Direct is deducting amount under EBA/NSE/N without any intimation. They have deducted Rs.1137.21 on Aug 2nd, Rs.6271.26 on 26th July, Rs.1403.85 on 25th July, I have informed the relationship manager about this but there's no response to this. Can anyone help me understand why they are deducting amount under EBA/NSE/N. I have asked the bank to refund the money but there's no update or response.

My ICICI multi wallet card expired on July 2022. I need to get a new card and transfer my balance amount on expired card to new card

I contacted customer care number, but it is asking me to enter my card number and saying the entered card number is invalid.

I am unable to contact anyone in ICICI. Please help on getting a new card and transfer my balance to new card

I have updated my EPFO BANK KYC on 9th July 2022 ans it's still showing as Verification under process generally it'll take 3-5 working days to get it verified but i don't know why it's taking more than a month to verify from ICICI bank side. And I tried contacting ICICI customer service but it's actually no use.. Because I was not sure whether they are really working or not.. Couldn't even reach them.....

Hi sir/madam
From the last 2 months 3 times amount debited from my account 26th June 2022, 1st July 2022 and 2nd August 2022 rupees 112, 447 and 590 respectively. That to resilient ingenot charges. I'm asked pithapuram ICICI branch manager and also kakinada main branch sarpavaram ICICI manager and main road branch manager for this reason they all told they don't know about his transaction and they didn't resolve it please resolve this problem sir

Hi,
I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earlY. Need Bank support on this.
I visited my nearest branch and had a talk with customer care executive but didnt get proper response.

Hi
I am Shripal Kothari. An amount of Rs.826 was debited by ICICI bank on 26/7/2022 without any SMS alert or email alert. The transaction mark was DMC/IN(Demat acc no.) DP CHGS TILL JUN 2022. The Demat account mentioned in the transaction mark belongs to my ICICI direct account.

I have never been charged for just operating my Demat account with ICICI direct. I would like to know what are these charges. If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complain launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request.

Regards

My online banking is blocked for the last 8 months and i have called the customer care like 20 odd times and they have not resolved my problem, it's a pure negligence from the team and i am badly suffering transacting online without online banking and it's a night mare asking friends and relatives each time.
The executive always says they have fixed the issue and asks me to check after 15 mins and it never works, if i donot receive any help and support this time, i am planning to close my account and end my relations with ICICI.

Today when I tried logging into my account, it displayed a msg that my user id is deactivated for security reasons. So is my debit card. I tried calling customer care, but seems like the calls never get through. I tried calling the bank, they never answer. Is this a joke or broad daylight robbery. I have been logged out of my own account! Convenience and poor service at it's worst, this is what I can say about the bank....