ICICI Bank Complaints & Reviews

I am holder of Sapphiro credit card. My limit is Rs 390000/-. On 30 July I made fee payment to Amity University for Rs 177271.50. On 31 July i was charged Overlimit charges of Rs 4406.79 and 18% GST of Rs 793.22. I have showed it to ICICI Bank staff and they too agreed that it is an error and advised me to call customer care. For 3 days no call on customer care number is going through .I went to local icici branch even they could not connect me to customer care as its always busy or misleading.
Today they replied
“If the Credit Card Account exceeds the credit limit assigned on the credit card, an over limit fee is levied at the rate of 2.5% on the over limit amount, subject to a minimum of Rs. 500.00.

We value your relationship with ICICI Bank. However, based on the Bank's policy, we regret to inform you that we are unable to reverse the charges levied on your credit card.”
What can one do when they are unable to understand that overlimit wrongly levied as overlimit is still higher than my usage.
Will strongly advise all to stay away from ICICI credit cards .

Auto debit money from my account 590

Dear sir,

I have a saving account no[protected] with icici bank.
Recently on 29 June 2022 INR 826.00 was deducted from my account against DMC/IN[protected] DP CHGS TILL MAY-22. I couldn't know why this charges have been deducted. I have Googled it and I came to know that it is probably charge for using Demat account. If it is so, then I want to bring you in the notice that I never apply for any Demat account in icici and even I don't know what is Demat account and how to use it.
I am surprise to know that bank has deducted the charges for something that doesn't even exist

I request you to kindly look into it and refund my money as soon as possible. Also kindly arrange to stop these arbitrary action of bank. If there is any demat account linked the please close it and i want refund as fast as possible

Hello my name is Pankaj Saini. My balance is again deduct 445.95 rs. Why is this happening again? Need to return my money asap...
Bank name - ICICI Bank
Account number :[protected]
Mobile no :- [protected]

ICICI charged me for ECS Return Charges. The other bank already charged for missed payments though it was done the immediate next day. Why would both the banks charge it unnecessarily?

I had received an international payment of INR 15, 700 from an international merchant. At first, the statement in my mobile app indicated that my due of INR 11, 150 was cleared with this amount, but the day before the due date I received a mail saying that the 15, 700 received in my account would not be used as payment for my due. When I replied to the mail objecting against it, I receive another mail asking for transaction details after 2 days, by which time a late fee has been deducted from my the account. Also, before the receipt of the 15, 700 payment, I had INR 2000 in my account. Instead of an expected balance of INR 17, 000, my account is reflecting only INR 12, 000. I have no idea where the rest of INR 5000 has been deducted.

588/- deducted from my ICICI Bank account without my permission and i don't even know the reason for it, i want action on this ASAP!

Thccvh

Banks
ICICI Bank
ICICI Bank — Not credited reward points to amazon pay balance
Ankit Bhatia
from Karnal, Haryana
11 August, 2022
I am using amazon pay icici credit card, statement was generated on[protected], the earned reward points on month on month transfered to amazon pay balance within 2days after billing cycle done. but August, 2022 it does not transferred .i called to customer care to enquire,...

I have been using Amazon pay icici bank credit card for the past year. But last year my husband passed away and I resigned my job and I have no income now.
I have an outstanding due of Rs.1, 59, 000/- and I paid Rs.1, 00, 000 already and willing to pay the rest as well now itself.
But when I called the bank customer service they said I need to pay extra 80, 000/- stating different interests and demanding me Rs. 59, 000+80, 000/- to close my card.
I'm in no way can pay extra 80, 000/-.
What am i supposed to do now?
Whom to contact and whom to complain?
Ombudsman?
Or whom?
Can I have their contact number or email?
Thank you.

I took this loan 2 years back in 2019 on subvention scheme with ICIC home loan under Shriram properties for 240 months and for an amount of 24lkh on repo rate interest. No proper customer service and this year all of sudden an pre EMI amount got debited from my ICICI savings account when checked they said the scheme was till June 2022 only where builder was paying all this time now customer has to pay. I want to make pre closure and get out...

I have made ICICI credit card payment on 10-Aug-2022 of amount Rs 5000 ref id using mobkwik pay app from Axis net banking account, but still amount is not debited in to credit card bill balance.

I tried to call customer care multiple time but no pick up call even after waiting of 10 minutes each time.. pathetic customer care.

ICICI team please look in to the issue and resolve.

Team As we are very much stuck with our day to day commitments we rarely check our bank balance and inspite of that the ICICI BANK from Bangalore KH LALBAGH branch is charging me Highly and without any such information passed back to back I have been deducted 6356 Rs in a single day as ECSRT, NACH, POSDEC, ATD and in the form of few more unrelated things for a 0 balance saving account and demanding the public money and this is repeatedly happening with each and every month so kindly please do the needful at the earliest.

Dear team yesterday i did payment of 1 lakh rupees of neft through icici bank. but it did not received to beneficary account till yet. transaction id is [protected]. i am sharing screenshot of transaction along with this. kindly give me resolution asap.

Hi,

8 Aug, 2022

My friend transferred the amount from his ICICI Mobile Application to my number directly.

Money eas deducted from his account The transaction was successful but it is not showing in my bank account .

It has been 2 days already though my friend has already complaint about it but still the reverse is not done.

Kindly help to transfer the amount.

Kindly check the attachment for trsanction id.

I suggest please do not take ICICI bank credit card - agar kabhi kisi wajh se aapki due dates missed ho jaati hai to inke collection agents call karte hai jihe bilkul bhi tamiz nahi hoti hai .. aur agar aap unki complaint icici bank me karte hai to koi support nahi karta - phone kaat dete hai -

look the photos how they work..

Dear sir/madam, as a mentioned above subject there is a unauthorised debit from my ICICI savings account number[protected]. so please cancel the auto debit from my savings account. the above mentioned amount debited from savings account since last 10 years. please reimburse the amount which had pay by me till now.

My past company Znome Consultancy Services Pvt. Ltd. had taken a Loan from IIFL & on the 13-June 2022, the loan was settled & the same settlement letter was shared with ICICI BANK where we had our Current Account & as well as my own Savings Account :[protected] & Salary Account[protected]. Now as after the settlement when I went down to operate my both savings & my Salary account, my both the account had Debit Freeze. On speaking with the Bank Manager - it was verbally communicated to me that IIFL had issued a Debit Freeze on all my account on the month of April 2022. But when i had requested please give me some documents as to why debit freeze was caused on my account, the Bank Manager says that they cannot provide me any documents nor they cannot remove the Debit Freeze from their end as IIFL imposed it. According to him I had to get it down from IIFL, but when i showed him the IIFL Settlement Letter, according to them it has to come from IIFL & as for IIFL I have tried to contact them personally in every level according to them there was no court notice issued by them, nor after that i have got any kinds of help from either of the side. I really do not know what to do, please help me.

My emi date is always on 5th of every month and I've paid all the emi's on the due date. When the autopay doesn't work I still do it myself on the due date.
Referring to this INR 590 is debited from my account with the receipt number ECSRTNCHG01_050822_SR84664301 and this is not the first time. It's the second time this is happening even though the emi's are paid before or on the due date.
I insist to get my money back.

Hi, I am currently in Canada and my Indian mobile number is closed and I want to update the mobile number for OTP. Customer care cannot provide any solution on how to update the mobile and i have chased it multiple times but there is no way to update the mobile number.

On the other hand, Citibank has already updated my mobile number over email with the right support document.