ICICI Bank Complaints & Reviews

Icici Bank deducted 354 rupees from my account as transaction charges of March 2023 while I deposited below 1 lack in cash to my branch and i did some transactions from my deposited money by phone pay.

This Bank always deducts the amount wrongfully. Some months ago they deducted fast tag charges two times while I don't use the car and after complaining they returned the amount. Sometimes open life insurance without my consent.

Now this bank is not secure for customers who gain hard-earned money from their work.
If they do not solve my case I will close this account permanently. MyContact. no is [protected].

SR[protected] again closed on 24th Apr 2023 without satisfactory answers. We are ready to accept judgement but with data and not evasive answers given by bank

Chronology of Events:

1.My wife Ms Jagruti Kothare lost 95000 in Cyber fraud on 9th Feb 23
2.SR[protected] launched with ICICI Bank immediately and Borivali E Police Stn informed at 12.30 am on 10th Feb 23.
3.SLA given by bank was 35 days. They took 56 working days and were not settling the SR. We kept continued follow up
4.Finally ICICI Bank closed SR on 13th April with not agreeable findings and no detail with evasive answers
5. We desire details whether it is our fault or issue of lack in Bank process for this UPI transaction.
6. Also noticed was bank had not done KYC of account where money went which was shown on screen but it is being shown by evasive answers that it is customer mistake
7 We desire justice from banking Ombudsman bcoz we are sure this is not our mistake.
8. Want details from bank and not case closing without doing due diligence
9. Inspector Suryakant Mane and Inspector Jagdale of Borivali E police station are contacted
10. Borivali E ICICI Branch Manager Mr Kishor Kotian also aware of this case

My account has debited by Rs.590 on 21st april.2023 as ECSRTNCHGS180423_SR89772.

What kind of charges these are?

Regards
Sarthak Aggarwal

I got debited rs 290 by saying cashtxnchgs march 23 i dont know why

I have recently met an employee of ICICI Bank and applied for ICICI Coral Credit Card. On 19th April I received a message stating " Dear Customer, we are unable to approve your Credit Card Application [protected]. Please re-apply after 6 months from the date of your current application."
As there was no reason for credit card rejection in the above message I contacted the customer care and they simply say we do not the reason.

I request ICICI BANK to state the reason for rejecting my credit card application.

Icici has deducted money as a nach return of around 3500 Rs, this is clearly a fraud in which both the parties, icici and bjaja finserv earns. I will not pay any emi for bajaj finserv now as they have deducted the money which I kept to pay emi. This is pathetic.

Email [protected]@gmail.com

I used my debit card for Fuel in Petroleum station. My money debited as stating "Surcharge MCC 5541" what is this strange behaviour?

On 18th April 2023, ICICI bank has deducted Rs.590.00 & Rs.457.69 mentioning as ECSRTNCHGS CHARGES from my saving bank account . I tried to call customer care of ICICI bank, but have not received any response .

No confirmation / transaction was done by me for above charges .

Bank deducted above charges without informing me

Hello I opened a savings bank account with icici bank on 15th April 2023. On their website it was advertised as instant account opening and no branch visits. I opened that account did the initial funding of 20000/- but my account is still not operational. I have written them emails about this but they give a very generic response. Their phone banking is also not working for past two days I have been trying to connect to a phone banking representative but their ivr menu is specially designed to frustrate account holders. My account no is[protected]

Account holders name: Harshit Aggarwal

I am user of Current Account No.[protected]
having card no [protected] after issue of this new card on expiry
of old card New grids are disabled. On recommended SMS I did not get any reply.I have tried many times on phone but automated customer care no It does not connect to concern person.

Please help to resolve the problem
Mirza Dental & General Sales
268/379, [censored]al Khera, Aishbagh, Lucknow 226004

On 14th of April 1180 was deducted from my account. I don't know why. I want my money back ASAP.

Dear Sir/Mam,

I need refund of my deduction 590 of ECSRTNCHG01_100423_SR[protected]. My account number is[protected] so please refund my payment otherwise I will take legal action against you.

Regards,
Vikram

My self shiv kumar goyal . i had purchased icici bajaj scooter bonds two on 29/01/1999 which will be getting matured on 29/06/2023. I have called more then 20 times to icici customer care and visited branch many times. None of them have any clear answer to render it . They give one contact no of mumbai branch which deals in bonds but they never pickup phone or response .

How shall i render it and what is its process. please help me out . High disappointed with bank services and response

[protected]@gmail.com is my email id
[protected] is my contact no

I am bond holder of ICICI BAJAJ SCOOTER BONDS. Bond holder no. 0025-968, Certificate No. 25969. Redemption Date - 29.06.2023

Vinod Kumar
Ph no. [protected]
Email id - [protected]@gmail.com

Kindly update the status and procedure for redemption

I am Priya Rathore and my account number is[protected], which is my salary account.
I have ICICI MakemyTrip Credit card. with card number: [protected]
I always pay my credit card bills on time and always have sufficient balance in account as well.
I have paid only 3 days late payment for my due of Rs 5860.43 on ICICI credit card.
They charge Late Payment Fee 750 + [protected]@18% 135.00 = 885 Rs.
I paid my bill on 12th April 2023, which was the third day.
(Refer screenshot attached), I am not sure why they charged me with the late payment fee even after paying within the timeline. I have raised this concern with the customer support to waive off the late feed but did not receive any resolution (complaint number- SR[protected].

I am looking forward for the resolution, requesting the team to waive off the extra charges.

Contact details: [protected]@gmail.com
+91-[protected]

Why deducted my payments i will take action refund my amount

Very worest behaviour and service from ICICI DIRECT deducted 826rs from my account on march 23, and later saying that it was yearly maintenance charges for trading account that too when i raised a complaint in customer complaint and later saying to refund it i need to close trading and demat account after selling my holdings from trading account. I have empty my protifolio within march 30 and now its 18 april from then onwards i am trying to close my trading account but it was having issue that i have holdings still to get clear i called customer support they are saying call me tomorrow and. Say the same from past 10days till now my money was not refunded and not closed my trading account and closed my previous complaint as comment like resolved… is it the correct way to treat the customer like this

Through out the year FY 22-23, Total 11times ICICI BANK deducted ECS Charge of 590 rupees. When I reach out to Customer care, I got to know this amount got deducted, as my account didn't have sufficient balance (not minimum balance) to send money to one of my mutual fund biller. I have few questions
1. Can bank charge any amount of money, as they wish for ECS? Is there any RBI rule for this
2. How can I get refund of my ECS deduction?

Cc: Dropping an email is the easiest way to divert this complaint out of the forum. I want my answer here

Am an icici bank customer. Today 17-apr-2022 ecsrtnchg charged 474 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

I am Surya Kumari Gadi. 826.00 Rupees has been deducted from my account as DMC/[protected] DP CHGS TILL F
EB-23 DP charges on 03/04/2023. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My Account Number is[protected].