Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Mar 31, 2024
Complaints 23609
Resolved
14236
Unresolved
9373
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 853

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sripriya S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service

Address:Chennai, Tamil Nadu

This is to inform that we had done cash deposit and raised NEFT transfer. It was an emergency need.This branch has all freshers and not aware of the process. Each day they are giving some reasons for the delay and I am fighting for past one month to process the transaction.One day they said, server is down, other day they informed that they missed to include PAN number and today they informed that its in the queque.I have never experienced...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahendra.Dev
from Hyderabad, Telangana
Report
Copy

Fraud in the name of over draft

Address:New Delhi, Delhi

I am one of the victim of this Overdraft fraud.

My Name is Mahendra Dev and received the call from Akansha, Sonia, Divya, Priya, Neha, Nidhi Agent Nos: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], +[protected], [protected], [protected], [protected] Agent Address: 2162/25 guru arjun nagar opp ranjit nagar metro pillar no229 delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
brajesh70
from Darjiling, West Bengal
Report
Copy

Provogue watch offer

Address:Ranchi, Jharkhand

Icici bank sending promo code giving add, for provogue watches. Since icici bank involved, every customer getting attract and and do paymrnt of rs -299/- for provogue watch. Unfortunately, this is a cheat no watches is being delivered to customer, no customer care is answering on subject, icici bank is a party for the above cheating with his own customer, the matter should be taken seriously and icici bank intervened so that ordered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samresh29
from Pune, Maharashtra
Report
Copy

ICICI cards

Address:Mumbai City, Maharashtra

With reference to my credit card no[protected] I am surprised to have received a letter from ICICI bank dated 11 Aug’15(which I received on 17 Aug15) stating that the bank would be extracting the amount of Rs 52, 698.34 from my savings account, which is due towards the payment of above credit card. I am attaching the letter received today. Kindly note I have highlighted this issue several times to your customer care executives...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kaushikk
from Mumbai, Maharashtra
Report
Copy

Credit Card

Address:Mumbai City, Maharashtra

I rcvd a call, to buy credit card of free of charge, with bigbazar & wrest watch GV. Execuitve name is Priya, manager name is Sneha. My previous application rejected, even they told me to send ID Proof, they sent my application with approval. One executive will reach next day & give you credit card with booklet. After 1 wk not recived any details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuvarocks
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money was never dispensed from ATM but the cash was debited from the account and its been 7 days now.

Address:Chennai, Tamil Nadu

I am an icici customer(A/c no:[protected] and i tried to withdraw rs 10, 000 in TMB ATM(Thoraipakkam, Chennai) on 10.8.2015 for some reason the cash was never dispensed but the cash has been detected from my account. When i checked with some of my banking friends, they said it might take upto 24 hrs to get credited but that did'nt happen. So i filed a written complaint in my hometown's icici Katpadi branch on 12.8.2015 as it was my week...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
@
@sharad_@2015
from Bengaluru, Karnataka
Report
Copy

ATM Debit card Not received, Issuing Tampered ATM card envelop from the branch

Address:Bangalore, Karnataka

Incident Type: - ICICi Bank new ATM Card Not received. Incident in Detail Dated: - 27.06 2015...I made service request to ICICI customer care for getting the new debit card. I told to deliver the Debit Card at the nearest branch, Near to the Infosys, electronic city phase 1. Bangalore. Request accepted. Dated: - 31.07.2015 I got the mail confirmation which is attached. Dated: - 01.08.2015 I got the mail confirmation which is attached. Dated:...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neetuksethi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Mumbai City, Maharashtra

Hello im harneet kaur sethi I have a savings account in ICICI Bank shere punjab branch My compliant is of account policy fraud I had a previous savings account with this particular bank in the same branch with minimum balance of 10000 req and I maintained it at all times Some months back ICICI bank said they had a zero balance account available when I inquired about it but they said you cannot open a zero balance account until this other...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
_
_Ashwani_Kumar_
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Care Service

Address:Bangalore, Karnataka

My Phone Was stolen hence I Blocked My Number and want to update my Registered Mobile No. I tried to do same using Net Banking but there is no option to do so. I tried to call customer care. First of all toll free number works only mon-fri (9 Am-6 PM) and that to check the status of request. To register request we have to call chargeable Number. There first they will play recorded voice in very slow passe and than end up with no...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nityah17
from Mumbai, Maharashtra
Report
Copy

Debit Card get blocked for online transaction

Address:Varanasi, Uttar Pradesh

I am Prabhakar Singh My ICICI debit card which is visa card has been blocked for online transaction because of wrong pin entering at the time when i was paying to a site after shoping. This happe Please help me out to reactivate it. My contact no is [protected]. email at [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
siva j
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding credit card application status

Name:siva jammula registered mobile no:[protected] dear representatives, i opened my salary account in the month of may (at manyatha tech park, banglore).at that time i given all the documents for salary account and for credit card. again i applied on july 11th in online. (ref no.[protected] after 15 days they called me and said that my documents are missing and provide one more.i did that. after 10 days they called me and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhineet Mittal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong email address

I do not have an ICICI account, but I am getting transaction notification to my email id mittal.[protected]@gmail.com . I guess it is someone else's account. The account number ends with xxxxxxxx6178. I do not stay in India and can not visit a local office to resolve this issue. I have tried calling customer care and have not got anywhere since I do not have the account number. I want this issue to be resloved, as I do not wish to receive anyone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghu HN
from Bengaluru, Karnataka
Report
Copy

Violation of their Own rules

Address:Bangalore, Karnataka

Like all the banks have procedure of confirming from the concerned account holder to transfer Funds internally of the same Bank Cheque, ICICI Bank follows the same procedure too. Problem: I had issued a cheque of Rs. 12lacs to my client, and the cheque bearer had an account in ICICI. So, the cheque bearer has given it for immediate transfer of funds. But the ICICI bank employee has transferred the of Rs.12lacs without confirming from me(account...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
valueofsome
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card application status

Address:Mumbai City, Maharashtra

Hi, I've applied for a credit card 3 weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks Application no:[protected] Regards, Nitin Gulati [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shreyas.ptl2626
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ERA account issue

Address:Surat, Gujarat

Dear sir /madam I am Shreyas Patel working with Larsen & Toubro - sales & marketing division, and as a sales guys I have to make a lot of travelling claims, so as per my company's policy I suppose to open ERA account in the bank, and I had a salary account with icici bank so I contacted branch from same city and the guy over there has collected all the documents before two week and told me that after one day your account will be alive,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
C
customer ICICI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How Standing instruction works for ICICI

Address:Bangalore, Karnataka

Hi, I have queries regarding the Standing instruction set for my PPF account linked with my savings account and both are with ICICI bank. 1. Is there any Extra changes if there is no money kept in our savings account during the standing instruction date for PPF account and if I transferred money to PPF manually after the date fixed for standing instruction? ie, there is a transaction happened irrespective of standing instruction set...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohit E
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered - since 5th August 2015

Address:Gurgaon, Haryana

Hi My order number is:[protected] And i paid 299 trough my credit card on provogue for - Watch -100780-WH-283-F White. This was under a scheme given by ICICI creative master participants with the discount voucher on Provogue watch purchase. As, its been like almost 10 days now, kindly let me know by when i can expect the delivery on my address? And sorry to say, i tried reaching so called "Provogue" on there given number on website but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kunkumuriarjun
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank - ICICI credit card application verfication process and CBIL

Address:Bangalore, Karnataka

Hi Team, I have applied ICICI Credit card . Given 'passport' as ID proof and 'ICICI saving account number' as address proof. Clearly I told to executive perosn do not consider passport as address proof because that is my old address. But still executive person has taken old address for verification instead of current address. They rejected my credit card application because of absence. Finally ICICI bank mention as negative...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
dipak chandra baral
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Opening of S.B A/C

Address:Kolkata, West Bengal

To-day, I went to ICICI Behala Br. for opening a S.B. A/c & asking them is it possible for activating A/c for Debit Card transaction to-day? Getting reply that they can solve it hence I deposited Rs.20, 000/- as per their first opening rules in cash. They unable to activate to-day.I recd. a message at 08-03-48pm your a/c will be activated within 1 working day. They catch the investor in this way & never tell regading non-possibility. I know...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Roopakk
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service

My mom has an account in ICICI bank in Shalimar bagh branch near fortis hospital since last 10 years. Today when my mom wants to add my name in her account. As we requested bank they derectly said no! to us and forced us to open up a new account which totally we didn't want to open. They did their best to force us and made us feeler are making a mistake that my mom is making a big mistake to add my name into her account. According to me if...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy