ICICI Bank Complaints & Reviews

I am Chaitali . when i checked my bank transactions i found that there is one debit transaction Sep-30 ---- INR 561.80'. When i called to customer care they said that the money has deducted because of demat account, i never filled any form to activate the demat account. Kindaly refund i money. I did not get any message alert also in my mobile which is registered with mobile banking with ICICI. This is a completely not acceptable and i want my money back.

I have a Demat account in ICICI bank for 2 OR 3 years now. When I checked my bank transactions and I found that there is one debit transaction of ' DP CHGS TILL AUG-14'---- INR 570.62' second debit transaction of ' DP CHGS TILL AUG-15'---- INR 570'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]. email sent to customer service but they didnt revert back.

Am working in India Today group.

I would like to inform you that when i was open this account the agent (who was opened my account) not provide me any information about this type of charges.

Also am not activate any Demat account. So why this amount has been deducted to my account.

Also they not inform that they deduct this kind of charges. Am not receive any SMS any mail for that.

When am check my Bank statement today, then am shocked that “55757516 DP” of Rs.561.80/- & “55757516 DP” of Rs.674/- was debited dated on 8th Aug'2014 & 26th March'15 respectively.

Also am try to contact to customer care but they not forward to customer care. Also am going nearby Brach of ICICI Bank but they said that system was down and they not able to help me.

Also they don’t know about this DP charges she said that when she check the system then she help me about this thing.

So kindly help me about this think also am request for my Money Back.

My ICICI account number was “[protected]”.

Also am provide you the snapshot of my Bank statement.

Hi, I am holding a salary account with ICICI Bank since 9 years (20/11/2006) and I have been given privileged customer after banking with them for so many years. My account number:[protected], my contact number is +44 [protected]. As I have been sent onsite to UK on work, my salary was not been credited in this account, after a long time I checked my account balance for which I got a huge chunk of blow, my money is all gone, ICICI is the the thief. Without any intimation they have been charging SMAB Chgs since April 2015 to Aug 2015. SMAB Chgs APR15+Stax55.62 Dr. 505.62, SMAB Chgs MAY15+Stax56.43 Dr. 513.00, SMAB Chgs JUN15+Stax63.00 Dr. 513.00, SMAB Chgs JUL15+Stax63.00 Dr. 513.00, SMAB Chgs AUG15+Stax47.21 Dr. 384.42.
I don't have any mail informing about this SMAB charges. I have no information from ICICI. ICICI bank has not informed me about change of my account type and the balance system, hence any deduction from account for the same is crime and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

I had ordered a book - order no : OD[protected]. I got about fifteen days back. I paid the full amount Rs185/-. I got a message saying the book company is Cross word book house. the delivery date was informed as 24th of Sept. I did not get any response and today I sent a complaint. immediately I got a phone call from[protected] saying it is from Flipcart. He told he would return the amount to my credit card account. He asked my card no, three digit number and date of birth. Then he told I will receive OTP number. Promptly I got a message from ICICI that a Rs 5000/- transaction is initiated and OTP was sent. Promptly that supposed to be Flip cart person from the same number called me and asked for OTP. Ofcourse I did not share the OTP and am sending you this information. I suspect a fraud is being played in the name of Flip cart and request you to enquire at higher levels and plug it. Also please arrange to refund me the amount for the order I placed and flip cart is unable to deliver. contact me on [protected].

Dear Sir My name is sreejith, iam working as a manager for mangalam daily, kerala. my brother has a liability about his credit card With ICICI Bank . unfortunately he has no job for the last one year. the bank executives calling regularly to home, to my brother and me.Yesterday one guy call me 4 times and threatens me and spoke to me in ultimate hate speech . i have recorded the call and given a petition to the superintendent of police, i have a suggestion that if my brother has any liability why they calls me . and why they threatens me . i need action about this .and if its possible, i need chanda kochhar's mail id to send the call records. The guy who call me is Mr. Deepan from +91-[protected] . and his personnel number is 91-[protected] . he threatening my family also. why the bank behaves like this . or why this like anti socials are being appointed in icici bank. we already had a personnel loan and its closed . we never cheat anybody. why he is not paying because he has no job . or else, he is an Mba graduate, please give him a good job and take your liabilities from his monthly salary. Dear all. if a person fail to repay you can take actions . but its not fair to appoint gundas and anti socials to threatens your customer. even though he is in a bad financial situation, he already closed one of your personnel loan, and the reamining will close . but never ever try to threaten me, my brother and my family for this reason by the name of your bank. Dear All kindly reply me Regards Sreejith 91-[protected]

Hi Team, On 18 September 2015 my debit card fraud happened with 2 transaction of 22, 735 and 21675 as total 43128/-. I lodged a request as Debit card was with me and transaction happened abroad as mentioned by Customer care representative submitted all documents. till today there is no update when i called to customer care they are telling still investigation is going on. i visited to my branch which electronic city Bangalore asking further update but Manager mentioned that he can not do anything check with customer care. It looks like ICICI bank neither working to resolve this issue nor have any interest to listen help me. Please help. SR no- SR[protected]

Hi Sir, I am having a account in ICICI BANK My account no :[protected] [Harikrishna Reddy R] My contact email is : [protected]@gmail.com I was just checking my bank E-Statement and got the shock. My account has been debited by SMAB charges. (08/04/15 -- 215 30/05/15 --462.16 17/08/15 -- 235.13 29/08/15 -- 210.60 29/09/15 -- 513) I have no information about deduction of SMAB Charges from ICICI. No call, no mail and no msg. ICICI Bank will be debited on SMAB Charges continuously, Please resolve my issue and get my refund.

Hi, I have applied for credit card on 07th Sept 2015 also received verification call from bank representative however didn't received the credit card yet. Application No.N[protected] Mobile No.[protected] Regards, Md Waqar Ahmad

I am having an icici bank account since 2012 and my account number is[protected]. It's my salary account and yesterday I was just checking statement and I noted that icici deducted 513 rs as SMAB charges without any intimation. This is ridiculous. They have to give my money back..they revised charges and didn't informed either..My email I'd for further communication is [protected]@gmail.com. Iwant answer otherwise I will reach to higher authorities..

DEAR SIR, I would like to say that i have deposited the Bill on[protected] Account number-W13MF251870X Contract A/C Number[protected] Transaction id number- DICI[protected] Reciept is not generated, So please send a Reciept for this bill on my [protected]@gmail.com I will be very thankful to you for this.

Respected sir, i have taken a two wheeler loan from icici bank which was started from 6/2/2007 loan account no-LTKUM[protected] mode of payement &remaining balance settled was normal foreclose. dated on 30/01/2009 .at the time of payement bill amt was 11163 &837 net amt 12000. but till now neither noc nor any reply.so please take care the statement furnished to you and take action on this matter please immediately.

My name is Vandana Darve. I have woman advantage saving account in icici bank at Sharanpur road, Nashik branch. On 28 sept 2015, the bank has deposited rs. 6000/- & deducted service charges rs. 171/- for no reason. Mine is woman advantage zero balance account with regular RD of rs. 2000/- pm. Already rs. 728 were in account. From that, Rs. 500/- could have been deducted for another due RD. but instead bank deposited rs. 6000/- & against that deducted rs. 171/- as service charges. Kindly take a not of above & revert back the illegal deduction made. Screen shot of above transction is attached below.

Dear Sir My name is sreejith, iam working as a manager for mangalam daily, kerala. my brother has a liability about his credit card . unfortunately he has no job for the last one year. the bank executives calling regularly to home, to my brother and me.Yesterday one guy call me 4 times and threatens me and spoke to me in ultimate hate speech . i have recorded the call and given a petition to the superintendent of police, i have a suggestion that if my brother has any liability why they calls me . and why they threatens me . i need action about this .and if its possible, i need chanda kochhar's mail id to send the call records. The guy who call me is Mr. Deepan from +91-[protected] . and his personnel number is 91-[protected] . he threatening my family also. why the bank behaves like this . or why this like anti socials are being appointed in icici bank. we already had a personnel loan and its closed . we never cheat anybody. why he is not paying because he has no job . or else, he is an Mba graduate, please give him a good job and take your liabilities from his monthly salary.

Hi, have opened and account with ICICI recently, now i see they have dedicated Dcardfee from my account. Can they explain this deduction. Is this legal? Firstly i did not asked for the debit card with my account opening kit. U give it then u charge a crappy annual charge. More over i have other accounts with them in which they dont deduct these kindof charges. Is it like the bank randomly applies this charges or do they have any right to do so. Shyam

I am the a/c holder of ICICI Bank, I am having a 2, 173.42 - balance a/c, Now they have started charging Rs.568.86 under this category (DCARDFEE). I was not aware what type of charges are these. Untill I called the Customer care and I would never agree to charge me Rs.568.68 for my coral card. They never informed me regarding these charges either by Email or by Letter. Who has given right to ICICI bank to deduct the money without informing us. Because we kept the money in Bank that give right to Bank that they can do anything whatever they want. There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Account :[protected] Kindly help in getting my money back. Thanks & Regards, Rahul Joseph M.NO. - [protected]

Dear Sir, My account number [protected], deducted the amount of 513.00 rupees on 29/08/2015 (SMAB Chgs JUL15+Stax63.00) without prior notice, I have no clue why they have deducted. request to kindly look into the issue and refund the decucted amount back to my account. thanks and regards Madhuu Babu

I placed a complaint yesterday on consumer complaints regarding my credit card application status. Today i got a call from [protected], Varun Narayan, saying he was from ICICI and started asking for my details. He then asked me for my existing credit card details which surpirised me and i understood that this was not from ICICI. Please beware and do not give your card details to anyone whatsoever.

HI, I have recently moved to Australia. I have tried to update my Australian Mobile Number into my ICICI Account, but I did not find any option to update my mobile number. This is very ridiculous service from ICICI as they say we cannot update the Mobile number Online or by either calling Customer Care Number. When you are gathering all the security information while calling customer care, then what is the problem o[censored]pdating Mobile number ? Or you should have a branch in Australia which should accept a request by post. Why should the customer spend so much of money trying to post the details to India and then get a reply from you saying Signature not matching ? This is very poor service from ICICI Bank. Regards, Lok satish

Hello My ICICI bank debit card (MASTER CARD) has been blocked for online transaction due to 3-4 wrong entry of one time password. It says "For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants. To Unblock your card/login, please contact ICICI Bank Customer Care. " I have been trying to contact customer care for the same, but they ask for my card number which is rejected when i enter. I am exhausted of this process. Kindly help me unblock my card for online transactions. Shashi Ranjan Sharma ([protected]) ICICI bank account holder