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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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S
Swaminathan G
from Kotamangalam, Kerala
Apr 4, 2015
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Address: Chennai, Tamil Nadu

me To ICICI Bank ICICI Bank CC Swaminathan Ganapathy Today at 2:41 PM Sir, Credid card No.[protected] Bill for April payment Rs22340/- was put in Gandhi Nagar Adayar inside Bank Drop box on 23-9-15 by chq dated1-4-15. It has so far not been encashed. Your xerox machine was unserviceble which gives instant receipt and the bank staff informed me to put oin the drop box which I have done. If cheque not received by you it is not my mistake. I have adequate cash in my Bank Account. Confirm receiptof my chreque No penalty to be levied to me for not cashing the cheque in time Dr.Swaminathan, MD Wing Commander Veteran [protected]
ICICI Bank customer support has been notified about the posted complaint.
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    H
    HPMEHTA-AHMEDABAD
    from Bengaluru, Karnataka
    Apr 4, 2015
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    Address: Ahmedabad, Gujarat

    I am a having Tax saving bond 022005-TSB-Two dated 08.04.2005. Redemption date was 08.04.2010. but till date I had not receieved my matured value or any communiction from icici bank. Hence I would request to look into the matter. Bond holder no :[protected] Certificate No : 2230 No of bonds : 2 Distinctive No :[protected] Thanking You Hitesh Mehta Ahmedabad. [protected]@gmail.com
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Mehta,

    We regret any inconvenience faced. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    It's more than 15 days from our complain.No one from ICICI bank has contacted us.

    Thanks.
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      M
      mishravikrant
      from Mumbai, Maharashtra
      Apr 4, 2015
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      Address: New Delhi, Delhi

      Hi, I have applied for home loan from ICICI Bank and given all the necessary document for processing including check to someone named MAYUR CHANDANI. But they took time for processing and in between I have also applied for Home Load from DHFL. The DHFL guys process my case faster as compared to ICICI and bring the sanction latter, two days later ICICI also offer sanction latter, Since I am running out of time for loan, I accepted the DHFL loan and told the local guys named Santosh Rai from Bahadurgarh ICICI branch to stop processing my case as I have already decided to take loan from DHFL. But instead of my request to process further they went ahead and put a Rs 13933 check for processing without letting me in confidence. I know they need initial payment for processing but Rs 13933 is far more than their normal processing charges. Therefore I want rest of my amount back.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Mishra,

      We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2hw2y in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      The ICICI customer care justify, what they did

      this is what I have written in response

      Through Your mail I came to know that a loan Rs. 24, 80, 000.00 has been sanction against my name. even though I have not receive any information from anyone, forget loan, I have not received even sanction later, How can someone sanction loan without my consent. I have even told Mr Mayur Chandani not to process my loan. I have not signed any stamp paper which is issue by court which is required for loan sanction.

      Just to achieve their target and commision, They proceed further and did all to without my permission. not even once I told not only Mayur but also the guys named Santosh Rai of Bahadurgarh that my loan is already been sanction by other bank. Mr. Mayur even told me that he will somehow managed to that I have to pay half the amount of processing fee.

      Few explanation I seek from your side.

      Can you show me any acknowledgement that I have receive sanction later. I have not received any till date via mail or personally.
      How can Bank proceed further without taking any extra cheque and other document signed by me.
      Who authorize Mr Mayur to proceed further eventhough I have told them clearly to not proceed further since a loan has already been sanction to me by other Bank.
      Where It is mentioned That I have to pay 0.5% of loan amount as processing fee.
      Will this amount also aplicable if I had applied for pre approved loan.
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        K
        kiran reddy palla
        from Chennai, Tamil Nadu
        Apr 4, 2015
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh

        Hi, I am having Salary account in ICICI panjagutta branch from 2011 and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and my account has been debited by SMAB charges S tax 43.26+ 393.26 for the month of jan15, feb'15 even jul'14, dec'14 I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mr. Reddy,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          P
          P R B RAO
          from Mumbai, Maharashtra
          Apr 4, 2015
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          Address: Visakhapatnam, Andhra Pradesh

          My credit card number [protected]. I never keep outstanding amount against card. I am not getting statement against my credit card in time and penalty of 500 is charged unnecessarily. I have paid it. I want cancel card due to poor services .My contact no [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Rao,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Varneet Dour
            from Raipur, Chhattisgarh
            Apr 3, 2015
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            Address: Indore, Madhya Pradesh

            Dear Team i RAHUL DOUR residing 22 sajan nagar indore mp, i got a sms from icici bank on 02.04.2015 at 08:21pm that tranx of rupees 56000/- has been made by you at reliance digital hubilee. i didnt give my card to anyone to process the same.this is the fraud happend to me. request you to please check the whole incident.& refund my amount within 7 days, i also complaint to icici bank please find sr id[protected] sr[protected]. KIndly help on urgent basis. regards. Rahul dour [protected] [protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              Sivaravindam
              from Attingal, Kerala
              Apr 3, 2015
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              Address: Mumbai City, Maharashtra

              I am a ICICI credit card holder since 1991. On 18/11/2014 a debit of Rs 4951/- being Airtel Payment from Mumbai was made from my card [protected] (ICICI).I have made complaint to ICICI Bank and with local police. If you can provide any information by whom or on who's behalf this payment made to locate the culprit. If possible Pl help me
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                I
                iGauravDixit
                Apr 3, 2015
                Resolved
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                Address: New Delhi, Delhi

                Respected sir, I took a home loan from ICICI bank having loan account no: LBDEL[protected] against a under construction property in resale. An amount of 25 Lacs has been sanctioned from their Green Park, Delhi branch and a disbursement of 17 Lacs has happened to Mr. Naresh Kumar & Mrs. Punita Rani, who are the initial allottee of the property on 31st December through Cheque No. "604347"(As per bank records). This disbursement has happened without collecting property papers from builder and in absence of lawyer. I raised a complaint in ICICIs customer care 3 months back but bank is constantly giving me new deadline every time. Till date, they have neither taken the responsibility of the fraud nor taking any action against bank employees or Mr. Naresh Kumar. My EMIs are regularly getting deducted and I have not yet been provided with the builder-buyer-agreement copy by ICICI bank. When, I approached the builder, he said, this property could not be transferred on your name because original allottee has not yet cleared his dues amounting 8.5 Lacs (Approx). Both ICICI officials and seller, Mr. Naresh Kumar is not taking any action to clear their dues to builder. Sir, Please take immediate action to get my EMIs stopped by ICICI bank and make them provide me complete refund with penalty of the amount deducted till date. I am getting into very deep financial and mental trouble due to it and running behind ICICI bank since last 3 months. Thanks & Regards Gaurav Dixit Ph# [protected]
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Array
                Dear Mr. Dixit,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Rajesh ICICI
                  Apr 2, 2015
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  Hi, I have a home loan with ICICI bank via loan account number: LBTNE[protected]. As per written agreement with builder and bank, it was agreed that ICICI bank would debit pre-emi to the builder till the date we receive our flat posession or 24 months whichever was later. After a lot of followup we received posession via formal posession letter from builder on 1st April 15 and 24 months of agreement was valid till Aug 2015. However from March, Mr. Amit Singh from ICICI Thane branch started sending me mails that pre-emi would get debited from my account, inspite of me clearly telling him not to take such action on my bank account without my confirmation. During this process, Amit Singh not only discussed my situation(banker customer information) of getting the posession and challenges I had with the builder( since they claimed that they had given posession on oct 2014, which I have challenged to them and they have agreed that it was a mistake) he also took a decision to debit my account without my confirmation on the same. I had sent mails to headhomeloans, but they also do not intend to listen to thier own customer and take builders side. Let me know what are the next steps and whom should i discuss this, to get my money back from ICICI bank for the wrong EMI.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Rajesh,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    RAJESH999
                    from Bengaluru, Karnataka
                    Apr 2, 2015
                    Resolved
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                    Resolved

                    Address: YSR, Andhra Pradesh

                    10, 000/- FRAUD DEDUCTIONS DONE Hi, I'm Rajesh previously im using ICICI Bank salary account, now past 2years onwards im not using my account. But unfortunately for family urgency need my brother 20, 000 transfer through my account yesterday. Now today morning it will credited to my ICICI account then within a 5min nearly 10, 000 debited from my account. Even if im not using my account also why they are deducted that much huge amount without intimation, So please take a complaint for this and help ASAP. ICICI BANK A/C Details: A/C NAME:K.RAJESWARAIAH GOUD A/C NO:[protected] IFC CODE: ICIC0000676 Branch: RAJAMPET Thanks &Regards, K.Rajesh [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Rajesh,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      T
                      Tripti Dutt Naithani
                      from Delhi, Delhi
                      Apr 2, 2015
                      Resolved
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                      Address: Darjeeling, West Bengal

                      My dad went to deposit some money in siliguri branch for delhi account. There is a machine placed to deposit the money by the M achince showed that pancard is not updated okay fine then dad went to the teller to deposit money and they said that they only deposit the money for the siliguri account. I mean really they are only paid to take the payment for the siliguri accounts. And when I called the bank then the branch manager told that they were taking school fees and in between they cannot take saving account money. Don't know what he means. Really rude bank manager. Doesn't know how to talk to customers. Branch manager name some finest verma
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Naithani,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2hs2i) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        D.DESHAKUMAR
                        from Delhi, Delhi
                        Apr 2, 2015
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu

                        Icici bank chennai(Pammal branch)

                        I am d.Rajasekaran dropped in to icici bank pammal branch(Chennai) the sent a person name shahul.

                        Shahul he came and miss guided me telling me that online ssi icici won't accept it so he told me to give money for a registered ssi and also he asked me money for service tax also...

                        Even though i told him that online ssi is enough but he insist me and forced me to give money.And at the same time he miss guided me that icici is going to close zero balance current account...

                        I was in a situation that i badly was in need of icici current account so i gave a cheque and rs.5, 500 cash to him on 15 th february 2015...After that he never called and never informed me and went to his home town...I took his no. From bank and called him he said tommorow tommorow and dragged till march...

                        Suddenly he came on 4th and disturbed my mom who is a heart patient coming and disturbing her and ringing bell 5 times when i am not at home...Even though my mom told him i am not at home but still he came and disturbed her...

                        When i reached he came and asked another cheque telling my account is ready and icici need 1 more cheque...I asked for a service tax and registered ssi..He said its ready...I asked him to show he told kept if office...This happened on 4th march...

                        After that he left and never came back...On 8th march he came...Then he gave online ssi and in that registered ssi the date was written as 6th march...

                        He is no. Fraud and asked me more money i said i gave already but he insist me and asked me rs2000 more...When i told him that i will call customer care and complaint then he said dont do and he will give money back...

                        I got proof we took a video proof of him in our cc cam... I dont know where to submit and make complaint...

                        Even after this mail if icici never fire him then its shows that icici is holding hands with those frauds...


                        My name: d.Rajasekaran
                        Status : current account
                        Branch : icici pammal(Chennai)
                        Mobile : [protected]
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mr. Kumar

                        We are sorry to hear about your experience. Our official will get in touch with you to assist you with your concern. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          asad1771
                          from mumbai, Maharashtra
                          Apr 2, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          many time am launch complaint against my fraud deduction but any time bankers comment on my complaint we will call you and answer is below like comment this is icici bank comment Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team i am firusted from icici bank and i want to closed my account with all my refund
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Sayyed,

                          An e-mail communication has been sent to you on April 4, 2015 addressing your concerns.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            asad1771
                            from mumbai, Maharashtra
                            Apr 1, 2015
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            am destroyed vashi sector 17 branche allready we showed my trailer your vashi sector 17 barnch and branch maneger pls see the your branch camera ?
                            this is last request otherwise am going to media and legel action
                            Subject: Reversal of Transaction Charges


                            Respected Sir,


                            I, Asadullah C Sayyed hold a
                            current account with your bank, account no.[protected] since Last Year 2014.

                            At the time of opening the account, I had specifically
                            mentioned to your executive Mr. Sachin about the inflow and outflow of money
                            and the kind/amount of transactions that are expected daily. I wasn’t told
                            anything about transaction charges that would be levied on certain amount of
                            cash transactions. However, since 2014 to till date the transaction charges are being levied and a
                            huge amount of money has been deducted from my account without any notice. This
                            is totally shocking for me as there is no intimation to me that why this huge
                            amount is automatically deducted from my A/c.I am totally shocked and very much
                            annoyed for such a behaviour.I immediately want my money back or I have to look
                            on some other alternative for it. Plz help to get my money back...

                            Also, my online banking facility
                            has been disabled without any intimation because of which I am facing huge
                            difficulty in my day to day business functioning. Such type of customer service isn’t expected
                            from a reputed bank like yours.

                            I request you to kindly look into
                            the matter and resolve it ASAP.

                            Regards,


                            ASADULLAH
                            SAYYED
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Sayyed,

                            An e-mail communication has been sent to you on April 4, 2015 addressing your concerns.

                            Regards,
                            ICICI Bank Customer Service Team
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                              I
                              Imran2909
                              Apr 1, 2015
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Dear ICICI Bank Executive. I withdrawan the amount of RS 29500 from my salary (Saving Account) on 01.04.2015 in two transaction first of 20000 & second of 9500.but bank have charged Rs 22.47 extra on both transaction.Its my first two transaction of month April there before bank never charged extra on all my previous withdrawals so far.kindly solve my issues as soon as possible. Regards, Imran Kadiwala, Contact No.[protected] A/C NO[protected]
                              Complaint marked as Resolved 
                              Resolved, team has handle the situation swiftly. ...
                              ICICI Bank customer support has been notified about the posted complaint.
                              May 21, 2015
                              Updated by Imran2909
                              PLease mark this as resolved
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                D
                                deepaktfs
                                from Haridwar, Uttarakhand
                                Apr 1, 2015
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                                Address: New Delhi, Delhi

                                Dear ICICI Bank Executive. I would like to tell you I withdrawal the amount of RS 15000 from my salary (Saving Account) on 01.04.2015 in nos. Of two transaction first of 10000 & second of 5000.then bank have charged Rs 22.45 extra on both transaction.Its my first two transaction of month April there before bank never charged extra on all my previous withdrawal so far.kindly solve my issues which is as soon as possible. Regards, Deepak Saini, Contact No.[protected] A/C NO[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear ICICI Bank Executive. I withdrawan the amount of RS 29500 from my salary (Saving Account) on 01.04.2015 in two transaction first of 20000 & second of 9500.but bank have charged Rs 22.47 extra on both transaction.Its my first two transaction of month April there before bank never charged extra on all my previous withdrawals so far.kindly solve my issues as soon as possible. Regards, Imran Kadiwala, Contact No.[protected] A/C NO[protected].
                                Dear Mr. Imran,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Dear Mr. Saini,

                                We regret any inconvenience caused. The issue has been rectified and we request you write to [protected]@icicibank.com for any further clarification.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  agrawalub
                                  from Agra, Uttar Pradesh
                                  Apr 1, 2015
                                  Resolved
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                                  Resolved

                                  Address: Agra, Uttar Pradesh

                                  While booking rail tickets i used PNB credit card through ICICI gate way on 01.04.2015 at 08.23 AM. My PNB credit card has been debited with Rs.2079.94 ( code 041730), but payment was not made to railway and ticket not booked. You are, as such, requested to please arrange to refund my payment of Rs.2079.94. U B Agrawal card number xx0314 [protected]@gmail.com [protected]
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mr. Agarwal,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    D
                                    Deepakmax5
                                    Apr 1, 2015
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                                    Address: Mumbai City, Maharashtra

                                    For the above application number, your concern team collected the documents from me saying that I am eligible for a PRE-APPROVED ICICI SIGNATURE AMEX CARD FREE OF CHARGE FOR LIFE TIME which I will surely get it. There was also a verification through telephone and also a representative from ICICI visited my office for verification. After everything is done when I called up ICICI Customer Service for the status update of the above application no., they say that the application has been declined as I hold another ICICI Bank card. Please note that I do not hold any ICICI Bank Card. If there are any previous cards reflecting in your system on my name, it stands cancelled. This is the 3rd time that I have been approached by ICICI Bank, documents are collected, verification is done and then the application has declined!!! Please instruct your team to approve my application immediately and issue me ICICI SIGNATURE AMEX CARD FREE FOR LIFE TIME AS AGREED immediately. If this does not happen, I will file a consumer mental harassment case on ICICI and take you to consumer court. Please do the needful immediately.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2hkx4) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear ICICI Bank Customer Service Team,

                                    As per your instructions, I have sent an email to [protected]@icicibank.com

                                    I should get the ICICI SIGNATURE AMEX CREDIT CARD IMMEDIATELY

                                    Please do the needful immediately.

                                    Regards,
                                    Deepak M. Trivedi
                                    Dear Mr. Trivedi,

                                    An e-mail communication has been sent to you on April 15, 2015 addressing your concerns.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    It is very shameful on ICICI Part to write such replies!!! <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

                                    I did not expected this type of replies from your side at all!!!

                                    Please note that I hold AMERICAN EXPRESS PLATINUM TRAVEL CARD, AMERICAN EXPRESS CORPORATE CARD, CITIBANK REWARDS CARD AND HDFC PLATINUM CARD which are offered to me for LIFETIME FREE by all the respective banks. I do not have any other relation with these banks except credit cards and I must say that all the above banks are BIGGER and CUSTOMER SATISFYING then ICICI BANK.

                                    I am proud to be a part of the above banks and lucky that I AMNOT THE PART OF ICICI BANK WHO ARE SUCH LETHARGIC IN THEIR APPROACH AND DOSENTKNOW HOW TO HANDLE A CUSTOMER IN SPITE OF THEIR OWN AGENCIES GIVING COMMITMENTSTO THEM ON YOUR PRODUCTS!!!

                                    YOU PEOPLE SHOULD SHUT DOWN YOUR BANKING BUSINESS AND WOUCH FORSOME UNPROFESSIONAL BUSINESS WHERE THERE IS NO CUSTOMER SERVICE OR COMMITMENTSREQUIRED!!!

                                    I HAVE NEVER SEEN SUCH AN UNPROFESSIONAL, CEARLESS ANDREDICULOUS BANK LIKE ICICI BANK IN MY LIFE!!!

                                    YOU PEOPLE ARE TOTALLY SHAMELESS. I WILL TAKE THIS ISSUE TO THEHIGHER MANAGEMENT OF ICICI BANK AND ALSO MAKE SURE THAT ALL MY COLLEAGUES WHOARE ASSOCIATED WITH ICICI BANK CANCEL THEIR ICICI CARDS IMMEDIATELY.

                                    DON’T WORRY!!! BE PREPARED FOR SOME NASTY CONSEQUENCESNOW FROM YOUR HIGHER MANAGEMENT SOON!!!

                                    Dear Mr. Kamath / Mr. Roy – This is what your bank does with customers!!! Please look into this and tell me as what mistake of my life have I done by applying for credit card in ICICI Bank
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                                      hai4248
                                      from Noida, Uttar Pradesh
                                      Apr 1, 2015
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                                      NOC Required for my Two Wheeler Loan

                                      Address: Pune, Maharashtra

                                      I had purchased my Two Wheeler motorcycle ( MH12-BJ-951) in 2002. I had taken vehicle loan from ICICI Bank Bhandarkar Road Branch, Pune . I have cleared all the EMIs. Currently I am not able to find the loan clearance & NOC letter from ICICI Bank. Also I do not have details of my loa n account. Request you to please issue me loan clearance & NOC letter at earliest. Name : Hrishikesh Arvind Inamdar Mobile : [protected] Email...
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                                      aimam24
                                      from Mumbai, Maharashtra
                                      Mar 31, 2015
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                                      Address: Mumbai City, Maharashtra

                                      Again an example of ICICI Cards issue with system came live, loopholes like this where payment received and bank putting interest and late fees. Please have the below screenshots as the example which shows the template email stating money is received on 29th March, whereas today is 28th March. Last month similar thing happened and bank charged Rs 1900 as interest I have paid my dues on time for his month for Rs 30796 by NEFT to my card .which is credited same day. Still bank system not updated. Stake holder please clarify. Bank can't fool the consumer and charge them wrongly and jeopardize the esteemed reputation. ATHAR IMAM On Mar 27, 2015 11:59 AM, ATHAR IMAM <[protected]@outlook.com> wrote: > > Hi Team, > > I would like to know why and for what reason I m being getting charge for Every month consequently for interest and other charges. Please clarify on what basis I was being charged interest on February month for Rs 1835 and charges.And Rs 324 in January and previous 4 months. > > I paid the money from click to pay on time .I can share the screen shots. Its the bank system knowingly bank designed to receive the delayed payment so unnecessarily bank can charge customer for delayed payment. > > Its the system issue on" click to pay " which receive the payment and credit it on later date. > > ATHAR IMAM >
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      please beaware it can happen with anyone...
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