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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 891

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V
Vishnusr
from Ernakulam, Kerala
Mar 30, 2015
Resolved
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Resolved

Address: Madurai, Tamil Nadu

Hi, am Vishnukumar SR from Madurai . I have a trading account in ICICI bank but i didnt login or activate it. Last Week (27/03/2015) I checked my bank transactions and to my surprise I found that there is one debit transaction '58582535 DP CHGS TILL FEB-15'---- INR 452.52'. When I created the trading account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered in using mobile number with ICICI. I was loss money in month end. My ICICI account number is[protected]. This is completely unacceptable and I want my money back. Please check the attachment for my last week transaction details.
+1 photos
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Kumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    asad1771
    from mumbai, Maharashtra
    Mar 30, 2015
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    we allready complaint regarding same but no on contact me from icici bank employee only comment we will contact you biggest fraud fraud... Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED
    +1 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Sayyed,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      kalyani16
      Mar 30, 2015
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      Address: Pune, Maharashtra

      I ordered a Provogue watch as part of an ICICI mobile banking offer. I have made the payment on Provogue.com website through Citrus gateway and when I contacted them, they replied saying that the payment was successful and my money is with Provogue.com website right now. But, for the past 11days, my order status is showing up as pending. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. Highly pathetic customer service. Please give me money back if not able to provide the watch. Details: Order No. :[protected] Mode of Payment : ICICI Debit Card Date of Booking:[protected]:18PM Status of Booking : Processing
      ICICI Bank customer support has been notified about the posted complaint.
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        G
        gokraj
        Mar 30, 2015
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        Address: Chennai, Tamil Nadu

        Hi This is gokul from Chennai and I am a customer of ICICI bank and on 16/3/15 I paid my land line bill through online with my ICICI debit card. But the amount has been deducted twice from my account for the same transaction and still the amount is not refunded to my account. Please do the favour of me.My contact no is [protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Hi this is Hansa Kuriakose. I had made a debit card payment of Rs 1286 at Rajmandir hypermarket Mahavir Enclave New Delhi on 3rd February 2021. Amount was deducted twice. Please resolve this issue.
        Hi This is Rajni from Udaipur and I am a customer of ICICI bank and on 13/09/21 I paid nykaa amount through online with ICICI online payment system. But the amount has been deducted twice from my account for the same transaction and still the amount is not refunded to my account. Please do the favour of me.My e-mail Id is rajni.[protected]@gmail.com
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          S
          sanchita medhekar
          from Mumbai, Maharashtra
          Mar 29, 2015
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          Hello I have salary bank account in ICICI mumbai branch. and while checking bank statement I just came to know that bank has deducted amount of 392.26 2 times from my account without any prior notification. and I am still clueless why the have deducted it. I am not satisfied and i want my money back asap as this money has been deducted without any intitimation or notification.
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Ms. Medhekar,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0b9su) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            prakash dahyabhai
            from Mumbai, Maharashtra
            Mar 29, 2015
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            Address: Ahmedabad, Gujarat

            Dear sir I have no recived credit card statement In month oct 2014 & i not paid any amount. But He saw amount in month Nov 2014 with late fee & other chargs He charge Amount Nov-14, Dec 2014, Jan 2014, Feb 2014 I write so many e-mail To custores care after he revser 300 rs & so Interest. I once aginst write But He not replay. Prakash gandhi 4629 xxxx xxxx4007
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Gandhi,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0b9wu) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              Paras bahl
              from Delhi, Delhi
              Mar 28, 2015
              Resolved
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              Resolved

              Address: New Delhi, Delhi

              I am Paras Bahl working as software engineer. I have a demat account in ICICI bank. When I created the demat account, I was not told about the DP charges 55664745 DP CGHS and also I did not get any message alert in my mobile which is registered with ICICI. My ICICI account number is [protected]. I had never use demat account service but still 674Rs is deducted from my account. This is cheating case and i want my money back ASAP. Regards, Paras
              Aug 7, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mr. Bahl,

              We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                N
                naren10290
                from Amritsar, Punjab
                Mar 28, 2015
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                Address: Chandigarh, Punjab

                Dear sir, I am Narendra Patil using ICICI credit card. As I miss my payment due date bank charges 955 rupees late fee on 7444 rupees It's completely unfair amount. They charge two times services tax and other amounts also. It is completely unfair amount so that I want relief from this late fee. They should charge only reliable amount.
                ICICI Bank customer support has been notified about the posted complaint.
                It's good initiative
                Dear Sir,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com
                Please mention the UID a0b8yq in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  mosapt1970
                  from Bengaluru, Karnataka
                  Mar 28, 2015
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  I had done final settlement on 16th October 2007, letter Ref # OCT/07/317 for credit card account no. [protected]. Provided all the details to them frequently to get the NOC. But instead of settling the issue they have uploaded in CIBIL. This is mere harassment to the customers. Because of this I am facing lots of problems and lost mental peace. I need immediate solution to this.
                  +1 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We're sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    skpiy
                    from Mumbai, Maharashtra
                    Mar 28, 2015
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                    Dear sir/madam, My credit card no. [protected] . I received my card before a week but till now my card are not activated and pin also not received till now. so i am so dis appointed by service of icici bank. plz help me as soon as possible otherwise i prefer another bank. Regards Santosh Pandey
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Mar 28, 2015
                    Updated by skpiy
                    Name - Santosh Pandey.
                    Mob No. - [protected]
                    Registered mail id - santoshkumar.[protected]@iciciprulife.com
                    Credit card No. - [protected]

                    I santosh pandey received my credit card before a week but till now i didn't receive my pin.
                    When i called to customer care for generating the pin they told me we cannot generate pin so i am totally disappointed by ur services.give me solution on urgent bases and re-delivered my pin as soon as possible to my residence address or on my office address otherwise i will cancel the card so im requesting u plz contact me asap.

                    Regards,
                    Santosh pandey
                    Mar 29, 2015
                    Updated by skpiy
                    I didn't get any solution from icici bank till now.
                    Dear Customer,

                    We're sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Name - Kashif Khan.
                    Mob No. - [protected]
                    Registered mail id - Kashif.[protected]@gmail.com
                    Credit card No. - [protected]

                    I Kashif Khan received my credit card tomorrow but till now i didn't receive my pin.
                    When i called to customer care for generating the pin they told me we cannot generate pin so i am totally disappointed by ur services.give me solution on urgent basis and send pin on my number asap. plz contact me asap.

                    Regards,
                    kashif khan
                    Thanks for help ICICI Customer care
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                      A
                      asad1771
                      from mumbai, Maharashtra
                      Mar 27, 2015
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      wrong commitment from branch manager i also complaint last month but till date money deduct from my current account Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED
                      +1 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Sayyed,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        SARAVANANSATHYA
                        from Delhi, Delhi
                        Mar 27, 2015
                        Resolved
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                        Resolved

                        Address: Salem, Tamil Nadu

                        Dear Sir,
                        We have received ICICI credit carrd No:[protected] Valid From 02/15 to 02/19 received through Indian Speed Postal but pin are suppurate courier (First Flight) this courier not service in rural area, am taking to local icici costumer service to take courier tracking no B991Q0119216. this courier back to Mumbai.
                        Please help us activate my Credit Card and Get the PIN..

                        Thanks and regards,
                        R.Saravanan,
                        NTL- Logistics (India) Pvt. Ltd,
                        Salem.
                        ) +91 [protected], [protected].
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mr. Saravanan,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          J
                          jila123
                          from Mumbai, Maharashtra
                          Mar 27, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Dear Sir, I have been issued above credit card in year 2013. I have used it & done payment regularly. But now, as Iam suffering with severe health problem I do not want to have this more and want to close immediately for safety reason. I earlier tried to close it through customer care on telephone, didn't succeed as my mobile no. Changed . (i.e. [protected]) and card pin no. is not know to me. Hence i request you to close my credit card & kindly acknowledge me. Thanking you. Yours' Sincerly, Amarnath Yadav email id- [protected]@yahoo.co.in
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr.yadav,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Ritil
                            from Pune, Maharashtra
                            Mar 27, 2015
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "55864689 DP CHGS TILL FEB-15'---- INR 299.66.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is [protected] and really that is a bad service which provided by ICICI Bank Regards, RITIL SONI
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              pradeep dash
                              from Mumbai, Maharashtra
                              Mar 27, 2015
                              Resolved
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                              Resolved

                              Hi, I got call from ICICI bank and offered credit card limit of 5 lakhs and along with 1 flight return ticket any where in India, 1000 rupees cash card and without any annual or card fee. but when I received card yesterday I was totally shocked that limit of card is 40 thousand, annual and card fee is 1000 rupee for first year and nothing mention about the offer they had except one Tie . So I am requesting you to investigate why ICICI bank cheating people and selling credit card showing greed of many things . I never expect this type of fraud from ICICI bank . Please decommission my card at earliest . I have recorded all conversion which I was with ICICI bank person and I can provide those for your reference . Hoping for quick action on this scam. Thanks & Regards Pradeep Dash contact - [protected]
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                J
                                jamadagni
                                from Bengaluru, Karnataka
                                Mar 27, 2015
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                                Address: Bangalore, Karnataka

                                I am ICICI Credit Card holder for the past 20 years and I have been provided by Privilege Card. This card is due for expiry during March 2015, I have requested in January 2015 for the up dation of new card renewal and requested for enhancement of credit limit as the old card limit was based on 10 years back values. I am using this card very sparingly and I am not a defaulter at any time and promptly paying all the expenses. Later new Coral card is provided vide cr card no. [protected] valid from Jan 15 to Jan 2019 with age old credit limits. Once again I have requested for enhancement in Jan 2015 itself since I am salary Public Sector Insurance Company Executive where I am now drawing gross of salary of Rs. 1 lakh per month. This age old Credit card limit is sufficient for me in case I go for major expenses like any Hospitalisation or tour to abroad. The SR No.[protected] and provided my salary slips and confirmation of salary. No response. Once again I have raised SR[protected] dt. 11.03.2015 provided my attested salary slips thro ICICI Bank, Thanisandra Branch. Right now other banks are offered me with 10 lakhs credit limit with additional features/benefits. Since I am ICICI old customer, to continue with the services with ICICI, a request was made several times to enhancement of credit limits. I am not getting any feed back and proper response. Now I am requesting you to enhance at least now to 10 lakhs immediately considering my prompt settlement and spare use of card.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  john jo
                                  from Bengaluru, Karnataka
                                  Mar 27, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hi, I hav come across bad service with icici bank which im not really happy.the 1st issue is I have taken a personal loan it was deducted from my a/c and today I got a text stating I have not paid plz update me on this. My second issue is I applied for cc ur bank person advised me approx 10days last weak I got a verification call and also they informed some1 will come for residence and office I told k but the person who supposed to come called and demaded I should pay for his service I dont know y I should pay for verification im totally psyched up I think I should cancel my icici A/c I need an explanation.asap Regards Chalestenraj- [protected]
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    saitha parveen
                                    Mar 27, 2015
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                                    y name is saitha parveen my account number is[protected] this account is 0 balance account I have to use all most more then 6 years I am all ways received money from this account but why they cut my money 2600 rupee I don't. know I am all ready complaint to manager but still not take any action so I don't.t like to continue this account so please closed this account I don't.like cheating
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      subbushankar
                                      from Hyderabad, Telangana
                                      Mar 27, 2015
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      Sir, I am from hyderabad and using icici bank credit card since ten years. recently i come to know from one of my friend about reward points for using credit card. I called up to the Icici Bank Credit card department for asking about my reward points, i though that i was using icici bank from long back and my reward points can be huge. i Come to know from the customer service department that i have 9000 points and i can redeem it for shopping. I asked to them to send prepaid vouchers for Pizza hut worth of same point. i received the same from the bank. But the problem is that the prepaid vouchers are not valid as it showing invalid when i went to order at pizza hut branch, even i was tried to place an order through online it showing invalid prepaid voucher. The same thing i told the customer service department but no action has been taken since five days. Requesting you to please Look into this and do the needful. Thanking You.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      My Mobile no: [protected]
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        yapeer
                                        Mar 27, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        Your custumer help line people are not able to help for activation of imobile, no response from your help centre, as a formality they are calling and telling ill get back to you soon, please help me in this matter, my acc no is[protected], mobile no [protected]
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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