ICICI Bank Complaints & Reviews

Hi I have taken gold loan on[protected] at the rate of 12.50% with icici bank. When i yesterday went to close this loan they saying that rate of interest is 16.5%. I have acknowledgement which they given on the day when i pledge the gold please kindly check & do the needful. Thanking you Regards chandrashekara.p [protected] [protected]@yahoo.com

Refer ICICI Credit Card No[protected]. Bill for the month of Oct., Nov have not been received till now. Since, I have made certain transactions on card, and to make payments, I got in touch with Bank official and inquired about my Bill. Then, learnt about the fine.My past records are very clear. I have been making regular payments. As, there is no fault of mine in delaying the payments, you are requested to reverse the fine and taxes.I also request to look into the matter and ensure timely delivery of Bill.Thanks & regards.

Hi Team, I recharged my phone today for 100/- Airtel from ICICI Prepaid recharge option. The amount has been deducted but I still have not received the recharge. There is no Customer Care number in the portal to request on the above mentioned issue. Please can you credit back the amount to my account: Following are the details: Debit Account :[protected] Reference ID :[protected] Transaction Amount INR :100.0 Customer Identification Details MOBILE NUMBER: [protected] Please look into this issue ASAP. Regards, Namrata

I am Ramakrishna. 495.00 Rupees has been deducted from my account as[protected] DP CHGS TILL OCT-14) DP charges on 12/12/2014. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is S RAMAKRISHNA[protected]

Hi, I have been charged on late payment fee and interest charges with service taxes and the total amount of the bill for the month of November is Rs. 1390.63, (break up is indicated below), I'm disputing these charges since ICICI never sent me the statement for the 1st month (both hard and soft copies) and eventually I was waiting for their confirmation in order to make the payment and no one turned up and finally some one did reverse the charges post my escalation. At a later stage, I was charged the annual fee which I was not told about while I signed for this credit card and I was very upset about their process of penalising the genuine customer hence I wanted them to reverse these annual fee so that I can make the rest of the payment but none of them turned up from ICICI Bank even though I did send them numerous reminders. Finally, I stopped using my credit card from past 2 months because I wanted the bank to reverse these charges so that I can start again but they went on adding late payment fees and interest rates with service taxes month on month and now the total figure is Rs. 1390.63. I have been using my salary account from ICICI bank from past 7 years and I didn't face even a single problem then but when I started this so called first credit card it's like never ending issues. All I wanted now is to reverse the complete charges since I have all the e-mails as a proof which I have followed up with them but none replied, if the bank doesn't have faith on me then they can cancel my credit card immediately but yes they would be losing a genuine customer, thank you. I would really appreciate if some one can contact me immediately. FYI, my credit card number is [protected], please do let me know if you require any other details, thanks. My contact number is [protected] and my e-mail id is [protected]@gmail.com Break Up for this month: Late Payment Fee: 500 Service Tax: 61.80 Interest Charges: 32.53 Service Tax: 4.02 Total: Rs.598.35 Previous Balance:792.28 Final total: 598.35+ 792.28=1390.63 Regards, Zia

Name Chetan singla Card no.[protected] Last three month we have not received the card statement soft copy/hard copy, Kindly provide the same urgently, we will not pay any interest if charges. 3-4 request already given for statement but nothing has been done so far

Good day Sir/Madam, Over the last several months I have been trying to get the refund of my wrongly deducted Tax but it seems the People involved are too inefficient to help me out. Several mails have been sent & also the hard copies of all required documents have been sent but nothing seems to happening - every time they say it shall be sorted out in 2 -3 working days !! The people I have been in touch with are : Ms Pallavi, Mr Majid khan, Ms neha & Mr Udit ( Vashi ICICI direct office ) .. All of them keep pestering me for various investments insted !! Please look into the matter urgently b4 I opt for other options. My a/c No ...[protected]-NRE - hope to hear from you soon. Thanking you. S.K. SARKAR

Hi Sir, I've a debit card of ICICI Bank and i tried to withdrawal amount from PNB Bank ATM Machine at 7th December 2014 but when i enter the password and choose the withdrawal option PNB ATM Machine hang. then I tried a couple of time to cancle the transaction but nothing performing by ATM Machine due to hang then after 10 minutes i left the ATM Machine and after 10 minutes i received a message that 10000 rs debited from your account while i didn't received money. then i log the ticket in ICICI bank for the same complaint Ticket number is SR34586870 give the 7 days process time. And on saturday i received the message from ICICI Bank that your complaint has been declined because it was successful transaction. Then i log a ticket again in ICICI Bank for the same and they issue another ticket SR[protected] and now told me that it'll take 30 working days. It's my humble request to you that please help me to get back my money by bank. Thanks Bhoopendra singh

Dear Team, Please help ! My debit card has been blocked as I have entered my pin 3 times wrongly. Even 'm unable to access internet banking option as my password has been expired. Please do need full. My account number is :[protected]. Regards Shalini [protected]

While i try to buy something from online, i am facing transaction issue on time of online shopping. in time of transaction it was shown as error page, but it updated as a transaction in mini statement. on time of online shopping the transaction showing successfully placed in mini statement but the merchant site not getting the transaction. could you please help here. Transactions are made two different date from ICICI bank site. but till now i am getting error page after transaction.

Dear Sir, My name is Renoob.CJ/ I had a Credit Card of ICICI Bank with number [protected]. That card is Settled on[protected]. One Lady from ICICI from Chennai . She has told me that At the time of Settlement she will raise NOC with in 7 days. Her name is Vijayalekshmi [protected]. And the Chennai number is[protected]. But after 7 days while i call she is not responding and she rejected the call . I am looking for a good Service from ICICI Bank. But this employee is cheated me and didnt get my NOC..Sir i want NOC. ICICI person cheated me. With this wrong information what i want to do, kindly solve this Complaint. My friends are saying for Legal against this Lady for giving wrong information, If this will happen i want to for Legal. Kindly take necessary action against this lady for the wrong commitment to take payment from the Customer.Sir i am Eagerly looking forward your favourable response. Thanks & Regards Renoob. CJ [protected]

Dear Officer, I have a ICICI bank credit card with the due date of 08-Dec-2014 in the current bill. I have made the successful payment on 05-Dec-2014 through ICICI Bank click to pay of Rs. 43250. Screen shot is attached herewith. ICICI Bank has still tried to debit the amount from my saving account on 08-Dec-2014 of Rs.43250. That much amount is not available in my account so they have charged me a Fine of Rs. 971.81/- My only request is that I have made the payment witinin the given time to ICICI bank. So the Charges aplied to my credit card should be reversed. Request your positive help. Regards, Udaysinh [censored]ole. Mobile No:[protected]

Sir, I am having ICICI coral credit card and using since july2014. My card Number is [protected]. The card limit is Rs. 35000. Yesterday[protected] I received a call from ICICI credit card customer care .The caller introduced himself Mr. Boobathy(From Nungambakkam (mountRoad)Chennai. He told me a personal accident cover of Rs. 20 lakhs scheme has loaded in your credit card. This cover is eligible for 5years. Premium is Rs. 10000 and odds. Or monthly EMI of Rs. 500 and odds for 24 months from this December 2014.card statement. I immediately denied the offer. And I told him I did not request any such offer. He further told me that the above said offer is preloaded with your card. The above said premium will reflect in your December 2014 credit card statement. I told him if you load any (insurance or theft protection)scheme in my card, without my prior permission, I will quit from your service. So, told him that if you load any scheme in the above said card I will immediately close my ICICI credit card account after paying all my credit balance, If not I will continuously use your credit card. T oday[protected] I paid the entire credit balance of Rs. 3750. As on today[protected] My credit card balance is 0. If you load any scheme in my credit card and ask any fees in December 2014 statement, other than What I purchased, It is really against my request. In this case, Take today[protected], is my card termination date. I do not have any objection in this regard. Besides, Today[protected]I confirmed with ICICI customer care, that No such scheme is loaded In my credit card. Kindly check, and I insist do not impose any theft protection, accident benefit policy or healthy rotection policy in my Credit card Account .[protected]. Regards T.sidharthar [protected], [protected]

Dear sir I join ICICI T/W loan DOJ 29/05/2007 through i process and I resine on 23/06/2008 but till I does not get my PF AMOUNT my PF A/c number is MH/47808/13722 and my emp ID is C14912 and my name is DATTATRAY VENKATRAO GAVANE. Dear sir please co-operate me and help me to give my PF AMOUNT Rgd DATTATRAY VENKATRAO GAVANE Mob.[protected] EMP ID: C14912

I had opened NPS account with ICICI bank in December 2013. I had submitted the NPS form with ICICI bank. I am having salary account and I was able to make only one contribution in first quarter of 2014 through internet banking by adding NPS as biller. After that it got deactivated as biller. I had contacted customer care, ICICI branch and ICICI Direct also but till now even after 9-10 months no one was able to answer me how can I contribute in my NPS account. Also, now I am not getting any response from customer care for my mails. My PRAN no. is:[protected]

I have never seen such a casual attitude from any bank. We have salary account of over 200 employees with your bank. And yet no serivce is provided by yourbank. we had mailed to our respective bank managers a few days back but unfortunately that mail has not been replied to also. Our Company name is Brijlaxmi Paper Products Pvt. Ltd. which is under Shrachi group.

Hi have submitted all my documents to ICICI naraina vihar branch new Delhi with ifsc code( 0335) one week ago but still my account is not activated. I even called on branch land line number but no one is answering even customer care is not responding properly. My salary is stuck. Please assist me on this . My account number is=[protected]

Hello Sir, Rs.670.6 got deducted in my a/c. When I checked in the statement, it showed "DP CHGS TILL OCT-14". It is purely because of Demat a/c. when i opened a/c in ICICI Bank, I have paid for Annual charges and they promised that no other charges. But they took now, It is not the right behaviour. I need the money back. Dear ICICI, Please reply... Acc No:[protected] E-Mail Id: vinod.[protected]@gmail.com

Hi, Yesterday my friend had transfered money of 7000 rupees from his CANARABANK account no[protected] to my uncle account which is in ICICI account no[protected] but he wrongly sent to this account[protected].now when we contacted the CanaraBank Branch Manager he said to contact ICICI .now what we have to do for getting back or money.the account to which we wrongly sent money is[protected].and also how to check his name and address and get back our money Kindly help us on this issue as this is a urgent one we apologize as mistake is also on our side .kindly get in touch with me my mailId is (rangha.[protected]@gmail.com) and also my mobile no is ([protected])

ACCOUNT ALREADY SETTLED BUT NOT CLOSED TILL DATE I had taken a personal loan from ICICI bank . My Loan account No.is-LPDEL[protected]. Due to some critical financial problem during 2009 I had no option other then settling this account. I got Settlement letter reference No.-DSMG/0809/PL/1158 dated August, 21, 2009. The full and final Settlement letter was for Rs. 23500 only (Rs.Twenty three thousand and five hundred only). I paid this full amount 23500/-- through demand draft No.-541156 dated 31, October, 2009 drawn on Indian Overseas Bank, Kalkaji Branch. I got The Payment acknowledgement receipt No.- 0654656 dated October 31, 2009. But Now I came to know that this loan account is not closed till date .I got a letter reference No.-CONCL/P/400314/27807/LPDEL[protected] dated October, 8, 2009 from Mr. Jitendra Sehrawat -[protected], ICICI bank, Green Park Extension Branch to resolve this matter. I handed over him complete set of documents including Settlement letter, Copy of paid demand draft & copy of acknowledgment receipt I got .He assured me to resolve this matter but now even he does not pick my phone up. I called him many times but he neither picked my phone up nor called me back. Then I approached ICICI bank, Jhandewalan, New Delhi and met Ms Tanushree there. She told me that only Mr. Jitendra Sehrawat can resolve this matter. But Mr. jitendra Sehrwat is not responding me. This is a big mental harassment for me. I have faced financial loss of lacs of rupees due to this matter .It is badly affecting my reputation and market goodwill. You are requested to Pls. look into the matter urgently and help me to resolve this matter. Thanking you, Sushil Kumar--[protected] 1175/12, Govind Puri, Kalkaji, New Delhi-110019.