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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 917

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S
sidharthar
from Tirunelveli, Tamil Nadu
Dec 12, 2014
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Address: Chennai, Tamil Nadu

Sir, I am having ICICI coral credit card and using since july2014. My card Number is [protected]. The card limit is Rs. 35000. Yesterday[protected] I received a call from ICICI credit card customer care .The caller introduced himself Mr. Boobathy(From Nungambakkam (mountRoad)Chennai. He told me a personal accident cover of Rs. 20 lakhs scheme has loaded in your credit card. This cover is eligible for 5years. Premium is Rs. 10000 and odds. Or monthly EMI of Rs. 500 and odds for 24 months from this December 2014.card statement. I immediately denied the offer. And I told him I did not request any such offer. He further told me that the above said offer is preloaded with your card. The above said premium will reflect in your December 2014 credit card statement. I told him if you load any (insurance or theft protection)scheme in my card, without my prior permission, I will quit from your service. So, told him that if you load any scheme in the above said card I will immediately close my ICICI credit card account after paying all my credit balance, If not I will continuously use your credit card. T oday[protected] I paid the entire credit balance of Rs. 3750. As on today[protected] My credit card balance is 0. If you load any scheme in my credit card and ask any fees in December 2014 statement, other than What I purchased, It is really against my request. In this case, Take today[protected], is my card termination date. I do not have any objection in this regard. Besides, Today[protected]I confirmed with ICICI customer care, that No such scheme is loaded In my credit card. Kindly check, and I insist do not impose any theft protection, accident benefit policy or healthy rotection policy in my Credit card Account .[protected]. Regards T.sidharthar [protected], [protected]
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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    Datta DG
    from Latur, Maharashtra
    Dec 12, 2014
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    Dear sir I join ICICI T/W loan DOJ 29/05/2007 through i process and I resine on 23/06/2008 but till I does not get my PF AMOUNT my PF A/c number is MH/47808/13722 and my emp ID is C14912 and my name is DATTATRAY VENKATRAO GAVANE. Dear sir please co-operate me and help me to give my PF AMOUNT Rgd DATTATRAY VENKATRAO GAVANE Mob.[protected] EMP ID: C14912
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      Rachit Soni
      from Mumbai, Maharashtra
      Dec 12, 2014
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      Address: Mumbai City, Maharashtra

      I had opened NPS account with ICICI bank in December 2013. I had submitted the NPS form with ICICI bank. I am having salary account and I was able to make only one contribution in first quarter of 2014 through internet banking by adding NPS as biller. After that it got deactivated as biller. I had contacted customer care, ICICI branch and ICICI Direct also but till now even after 9-10 months no one was able to answer me how can I contribute in my NPS account. Also, now I am not getting any response from customer care for my mails. My PRAN no. is:[protected]
      ICICI Bank customer support has been notified about the posted complaint.
      The NPS option to add as a biller is now available in website. So I can make contribution now through net-banking.
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        Shashank Bhojnagarwala
        from Mumbai, Maharashtra
        Dec 12, 2014
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        Address: New Delhi, Delhi

        I have never seen such a casual attitude from any bank. We have salary account of over 200 employees with your bank. And yet no serivce is provided by yourbank. we had mailed to our respective bank managers a few days back but unfortunately that mail has not been replied to also. Our Company name is Brijlaxmi Paper Products Pvt. Ltd. which is under Shrachi group.
        ICICI Bank customer support has been notified about the posted complaint.
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          pankajrana290992
          from Delhi, Delhi
          Dec 12, 2014
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          Address: New Delhi, Delhi

          Hi have submitted all my documents to ICICI naraina vihar branch new Delhi with ifsc code( 0335) one week ago but still my account is not activated. I even called on branch land line number but no one is answering even customer care is not responding properly. My salary is stuck. Please assist me on this . My account number is=[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          My number is=[protected] Please contact as soon as possible
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            V
            Vinod Sawant 1110
            from Pune, Maharashtra
            Dec 11, 2014
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            Address: Pune, Maharashtra

            Hello Sir, Rs.670.6 got deducted in my a/c. When I checked in the statement, it showed "DP CHGS TILL OCT-14". It is purely because of Demat a/c. when i opened a/c in ICICI Bank, I have paid for Annual charges and they promised that no other charges. But they took now, It is not the right behaviour. I need the money back. Dear ICICI, Please reply... Acc No:[protected] E-Mail Id: vinod.[protected]@gmail.com
            ICICI Bank customer support has been notified about the posted complaint.
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              Rangha
              from Delhi, Delhi
              Dec 11, 2014
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              Address: Salem, Tamil Nadu

              Hi, Yesterday my friend had transfered money of 7000 rupees from his CANARABANK account no[protected] to my uncle account which is in ICICI account no[protected] but he wrongly sent to this account[protected].now when we contacted the CanaraBank Branch Manager he said to contact ICICI .now what we have to do for getting back or money.the account to which we wrongly sent money is[protected].and also how to check his name and address and get back our money Kindly help us on this issue as this is a urgent one we apologize as mistake is also on our side .kindly get in touch with me my mailId is (rangha.[protected]@gmail.com) and also my mobile no is ([protected])
              Aug 14, 2020
              Complaint marked as Resolved 
              frauds dont believe in this mail else u ll get ruined as they had ruined my money so dont believe this website as they are using your account and making fraud calls and asking details so dont revail anthing
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Sir,

              We are sorry to hear about it. We have made a note of your contact details. Our official will assist you with your concern.

              Regards,
              ICICI Bank Customer Service Team
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                Sushil K Sharma
                from Noida, Uttar Pradesh
                Dec 10, 2014
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                Address: New Delhi, Delhi

                ACCOUNT ALREADY SETTLED BUT NOT CLOSED TILL DATE I had taken a personal loan from ICICI bank . My Loan account No.is-LPDEL[protected]. Due to some critical financial problem during 2009 I had no option other then settling this account. I got Settlement letter reference No.-DSMG/0809/PL/1158 dated August, 21, 2009. The full and final Settlement letter was for Rs. 23500 only (Rs.Twenty three thousand and five hundred only). I paid this full amount 23500/-- through demand draft No.-541156 dated 31, October, 2009 drawn on Indian Overseas Bank, Kalkaji Branch. I got The Payment acknowledgement receipt No.- 0654656 dated October 31, 2009. But Now I came to know that this loan account is not closed till date .I got a letter reference No.-CONCL/P/400314/27807/LPDEL[protected] dated October, 8, 2009 from Mr. Jitendra Sehrawat -[protected], ICICI bank, Green Park Extension Branch to resolve this matter. I handed over him complete set of documents including Settlement letter, Copy of paid demand draft & copy of acknowledgment receipt I got .He assured me to resolve this matter but now even he does not pick my phone up. I called him many times but he neither picked my phone up nor called me back. Then I approached ICICI bank, Jhandewalan, New Delhi and met Ms Tanushree there. She told me that only Mr. Jitendra Sehrawat can resolve this matter. But Mr. jitendra Sehrwat is not responding me. This is a big mental harassment for me. I have faced financial loss of lacs of rupees due to this matter .It is badly affecting my reputation and market goodwill. You are requested to Pls. look into the matter urgently and help me to resolve this matter. Thanking you, Sushil Kumar--[protected] 1175/12, Govind Puri, Kalkaji, New Delhi-110019.
                Aug 14, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Mr. Kumar,

                We regret any inconvenience faced. We have made a note of your contact details. Our official will contact you shortly to resolve your concern.

                Regards,
                ICICI Bank Customer Service Team
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                  sep143
                  from Bhinder, Rajasthan
                  Dec 10, 2014
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                  Address: Udaipur, Rajasthan

                  Dear Sir, I perched a Tavera car... But my car is RC never complete then bank to call and very bed information please sir request to ICICI Bank ltd. Officer call me. Urgent and talk to me sir please. THANKS SIR. Regard By:- NAVEEN MEHTA MO. [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Kritika71
                    from Pune, Maharashtra
                    Dec 10, 2014
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                    Address: Mumbai City, Maharashtra

                    Call fro[protected] calling all employees of <IT company> saying it is a very important call, claiming that the number has been given to them by the <IT company>'s admin department. This is serious violation of solicitation rules!
                    ICICI Bank customer support has been notified about the posted complaint.
                    These unwanted calls are being targeted toward every corporate employee. Someone needs to take action against these callers.
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                      sudha madhuri Arra
                      from Hyderabad, Telangana
                      Dec 10, 2014
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      Dear Shiva, Recently I have received a call from Neha Gupta who is working in ICICI Branch office, Gachibowli, Hyderabad, AP. She called me from Land Number-[protected]. She had explained me about new offer on American Express credit card which ICICI bank is providing to corporate employees with zero annual charges. As I am a salaried employee of ICICI she offered me this services and I was interested in this offer and agreed for Amex credit card with zero charges and submitted all required documents to concerned ICICI person. Finally I received the card courier and when I opened the cover I could see ICICI Coral Credit card (Visa Platinum) to my surprise which I never ordered for. I called Neha immediately and told her about wrong card dispatch but, she said this coral card is good in market instead of Amex. I requested her to cancel this coral credit card & replace it with American express credit card as promised. However, I never got any response from her after that call and later she started ignoring my calls and not answering my calls. If I call from another number then she lifting and promising me about new dates for replacing card with Amex. I am really disappointed with the services that ICICI employee providing to a trusted customers like us. Just to reach her daily/monthly target she is cheating the valued ICICI customers.I would request you to take serious action on her and help me in issuing American Express credit card as promised by ICICI bank employee. Thank you
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 16, 2015
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a30m3e' in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team
                      Even I have received the call with name called Neha and she asked my documents over mail. Since was busy with other engagements have forwarded my doc's to her, from couple of day I am trying to call this number[protected], either it is saying switch-off or not reachable. This is clear cut case of cheating the people for meeting their targets. I have decided to file a case against this. ICICI bank people should take some action.
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                        piyushjoshi_gondal
                        from Veraval, Gujarat
                        Dec 10, 2014
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                        Address: Rajkot, Gujarat

                        DEAR SIR, I HAVE RESIGN I PROCESS 01 MARCH 2013, BUT TILL DATE NOT RECEIVE MY F&F AND NOC PPF NOT PROCESS, WE HAVE MANY CALL - AT[protected] BUT BO ALL TIME BUSY, AND OTHER NO NOT RESPONSE, MY EMP ID IS C-45799 NAME PIYUSH JOSHI RESIGN[protected], WE HAVE ALL READY SEND 4 TIME F&F KIT BUT NOT RECEIVE NOC, KINDLY HELP, Regards, Piyush joshi [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          ankhawkins1980
                          from Mathura, Uttar Pradesh
                          Dec 9, 2014
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                          Address: New Delhi, Delhi

                          Hi Sir I have requested for a new cheque book on ICICI customer care but after spent my time and money he said that your request is raised, but no SMS I get along it when I confirm to make the again call he said that no request is here on side of you I have tried 4 times only for a cheque book and spent near100 rs. on phone calls so please look into this Ankur Sharma [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Mohan Deoghare
                            from Mumbai, Maharashtra
                            Dec 9, 2014
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                            Address: Thane, Maharashtra

                            Sir, I had invested ( I) Rs. 20000.00 in ICICI Safety Bonds February 2001, on 22.03.2001, Bondholder No[protected] and Certificate No 377345. and Redemption date 22.03.2004 (II) Rs. 20000.00 in ICICI Safety Bonds on September 2001, on 12.11.2001 Bondholder No[protected] and Certificate No 108899 and Redemption date 12.11.2004 and ( III) Rs 20000.00 ICICI Bank Tax Saving Bond on 26.02.2003, Bond holder No[protected] and Certificate No 184016, and Redemption date 26.02.2006, But, I have not yet recevied the maturity payment for the same. Meanwhile, my postal address has changed. Could you please help me with getting the maturity amount. Thanks and Regards, M N Deoghare 404, Building No 3 - Orchid, Vardhman Garden. Balkum, Thane -- 400608.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              mohammad khalid ansari
                              from Mumbai, Maharashtra
                              Dec 8, 2014
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh

                              Hi, I am having a salary bank account in ICICI Hazratganj branch, lucknow from September 2012 and my account no. is[protected] My contact number is : [protected]. I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges of 393.26 on 15/11/2014. I tried calling the hazratganj branch, but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              kindly reply
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                                gopalrauth
                                from Pune, Maharashtra
                                Dec 8, 2014
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                                Address: Bangalore, Karnataka

                                Hi, I was charged of rupees 337.08 but i don't understand why that charged for, so i am giving you my bank details so please be needful and have check with this one and reply back to the mail id [protected]@gmail.com, Account No.:[protected] Bank Name: ICICI Branch: Old Madras Road
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  manthiram2014
                                  Dec 7, 2014
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hello Sir, Rs.561.80 got deducted in my a/c. When i checked in the statement, it showed "DP CHGS TILL OCT-14". It is purely because of Demat a/c. when i opened a/c in ICICI Bank, I have paid for Annual charges and they promised that no other charges. But they took now, It is not the right behaviour. I need the money back. Dear ICICI, Please reply... Acc No:[protected] E-Mail Id: pmm.[protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    shashi kanta
                                    from Delhi, Delhi
                                    Dec 6, 2014
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                                    Address: New Delhi, Delhi

                                    Pramod Gautam.I had 20000 cash withdraw from ICICI ATM at ICICI Bank Ltd-Vijay Nagar GHaziabad Uttar Pradesh, Date 4/12/2014 at time 8pm to 8:30pm.But he was not received any amount and transaction slip from ICICI ATM.There was some problem in ATM machine and network, It was Transaction fail. But I have received SMS 20000 debit from my Account. So I am requesting to you that reverse this amount to my account. Please collect all video footage.customer care said that unble to reverse the amount, it had been paid completely
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      nirmal sachdeva
                                      from Chandigarh, Chandigarh
                                      Dec 6, 2014
                                      Resolved
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                                      Resolved

                                      Address: Panchkula, Haryana

                                      Dear Sir, I Nirmal kumar sachdeva resident of H.No 553, Sector4, Panchkula was found dispute in cibil report control Number[protected]. As per the report it is mentioned that a sum of Rs 31, 599 is to be paid by me. But if you check your record this amount has been due in the name of Nandana sachdeva vide Credit Card No [protected]. And this card was individualy issued in her name. Secondly she was my ex-wife and was divorced in 2006. Now the question is 1. why you have given my name in Cibil. 2. If given why not earlier it was given. 3. When she is single holder in the card, how can i be responsible when she is alive. I would request you to kindly check all my record and will find no amount is left due, though i am using ICICI credit card/HDFC Card regularly and paying the due in time. Kindly look into the matter and resolve my problem and i had given report to cibil also for the false statement agaisnt CIBIL DISPUTE NO D[protected] dt 28.11.2014
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Sir

                                      We have replied to your query vide email dated December 11, 2014.

                                      For any more information, kindly write to us online by visiting the following url on our website:http://www.cibil.com/contact-us

                                      We would further like to advise you not to divulge personal / financial information on public forums.

                                      Regards
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                                        Satish Barkhe
                                        from Chennai, Tamil Nadu
                                        Dec 6, 2014
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        Dear Sir I am satish kumar Barkhe, I am working in Accel Frontline Ltd Chennai. I am troubling with money problem because of icici bank. On 2nd Dec 2014 at evening 8 pm I went to atm and I did two Transaction 1000 and 500 but both is not success but the icici bank deducted 1500 Rs at that time. I have only 2000 in my account that time. I had to go Bhopal. I need money to tack tatkal ticket. On next Day on 4th Dec, on 7th Dec 2014 I have IBPS clerk Exam in Bhopal. I have to Must attend this exam I did preparation very hard for this exam but cause of Money problem (wrongly deduct money icici bank) I am unable to attend my exam. Please do needful for me. This is very bad things of banks. This is very bad thing doing bank with customer if a person has very urgently work and bank provide that type service that is very wrong thing going on with customer. I think it is injustice with customers. Do needful. Not only for me but for all others persons, they are facing that type problem with bank. My details are below. Satish Kumar Barkhe Icici Bank Account No[protected]. Mob No: [protected] Email Id : [protected]@gmail.com Thanks and regards Satish Kumar Barkhe.
                                        Jan 22, 2016
                                        Complaint marked as Resolved 
                                        I got my money back in my account as per bank sop after same days. I got many calls by unknown persons. but finally i got my money. issue is resoved
                                        ICICI Bank customer support has been notified about the posted complaint.
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