ICICI Bank Complaints & Reviews

I am keshavraj from chennai.on[protected] at 11.30am.I want to withdrawal money from icici bank avadi branch in kamaraj nagar main road 4 street opposite. In that atm centre watchman treated me very badly he sold me in very bad word very wrist services icici bank must take action on him...

I am keshav from avadi, chennai. I went withdrawal money from icici bank atm in kamaraj nagar main road avadi on[protected] sunday at 11.30am.icici bank watchman he Solded me very badly treated very badly it's very wrist service very bad service here.icici bank take action on him...

i have applied for icici bank credit cards, then approximately after 30 days of application i got call from blue dart services to confirm address for dispatching credit card. And i confirmed my address then a person dispatch has come to deliver. Unfortunately I was not at home so the card was not delivered at home & returned. Many days has benn passed and i didn't get credit card from any courier services. I called to customer care many times but till now i didn't get any appropriate response from anyone. So plese try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this. Even I try to online re-delivery but it required credit card number. How whould I know the credit card number if it not delivered. So foolish service request system. Please do needful.

On 23rd October 2014, I did a cash withdrawal transaction of amount Rs 4000 but after waiting for the sufficient time the ATM machine did not dispense neither the money not the receipt. Machine just made a noise the noise twice and displayed the Home page. Immediately, I registered a complaint with the customer care for the same (SR[protected] and on which replied after 2 days that the money has been paid successfully and cannot be reversed. On 28th October 2014, I requested for the supportive documents and the CCTV footage on the basis of which bank has responded. I received a response from the bank on 29th October 2014 to visit the nearest branch (SR[protected]. I am continuously following up with the branch manager but he keeps telling the same story that he is trying for the revert of the transaction. Then I decided to report the matter to the higher level of authority of the bank and every time they just gave the new date of the resolution of the dispute but till date the bank failed to resolve the matter. Earlier the bank gave the estimation of three days for the resolution but this time they have estimated one month. The biggest problem is that there is no one in the bank to tell me what exactly is happening in my case. If I talk to customer care they don’t have any response since the case is still in progress and they don’t have any update. If I talk to branch manager, he just repeats the old story. And if I reach to higher authorities through mail, they just provide the new date of resolution. So exactly no one is resolving the matter. On 22nd November 2014, an executive from the verification department of the bank visited my house and took some documents saying the bank has identified that there was a problem with the ATM machine and they will ask the bank head office to revert the transaction and to get the status on the same from the branch. But as of now nothing has happened till date and as usual branch is not updated about this. This raises a very serious question, on what basis bank responded the very first time to me that the transaction can’t be revert and has been paid successfully. If I would have settled with the response and had not made this much noise then the bank would have digested my money. For the last one month I am suffering and the bank is just fooling me. They give me privilege debit card but don’t mean their customer privileged. So now I am knocking the door of consumer forum for justice.

On 25th or 26th Oct'14 I had given application at Dharampeth, Nagpur branch for registering SIP for 2 mutual funds (Pru focused Bluechip and Pru value discovery) for Rs.2000 each. They had noted down my details at the back of each application forms and took my signs at required places. I had chosen Growth Option Direct for both funds. They said they will process by next week as per the option given by me. They had processed my applications after 15 days still that OK, but even after writing down on application form and orally cross checking on phone that funds should be in Direct option. They had registered those funds in Regular options under someone agency code. I got 2 sms on SIP registration, same day I called Dharampeth branch and complained that SIP registered in Regular options as against Direct option. They assured me issue will be resolved in next 10 days and funds will be converted to Direct options. Again after 10 days I got 2 sms that your SIPs are registered in Regular options. Again I called Dharampeth branch to resolve the issue, they said we will resolve the issue that day only but they don't even bothered to call back me till today. I am sure that a big fraud is going in that branch where they write customers details at the back of mutual fund application form and those customer who opt for Direct option they convert them into Regular option. Some customers doesn't bother much and don't complain. Please take strict action against the branch.

Respected sir, I am a account holder of your bank i.e.of Weather Maker & Co. account number[protected] is request you to please stop a cheque issued to Metal Joints Manufacturing PVT. Ltd. The cheque number is 529688 of amount 72447/- . I wasn't able to even contact to your customer care as it isn't answering my call. Therfore please stop the cheque the cheque immediately. you can contact me @[protected] OR E-mail - weathermaker.[protected]@yahoo.co.in Thank you Yours faithfully Weather Maker & Co.

I have applied for credit card in the icic bank during the month of october with an executive called richard who colelcted the form address proof id proof and photograph promising to issue the card within 15 days. I have not recived the card and also no response even called and checked with the person. I not having my application number. If I am not going to recieve the response within 24 hrous I am going to file a complain with the cyber crim. I am working as an inspector if I am not being issued with a card then I want all my personal information and photograph to be submitted to me again. My mobile no is [protected] do not make this issue a very serious one. Thanking you.

My order status is showing as complete but i have not received the item yet. No Phone calls made by the delivery system. Order No::[protected] Ordered using::ICICI debit card Order Date::[protected] Till 25 of November status is showing as pending but now it is showing as Complete, without delivering any Item to me or any phone call to me and tracking link also showing as NO TRACKING INFORMATION AVAILABLE.

SIR, I AM GETTING SOME PROBLEM IN NET BANKING. I WANT TO GET IT STARTED BUT IS CREATING SOME KIND OF PROBLEM. WHEN I WENT TO THE ICICI BANK, THEY SAID TO ME TO CONTACT TO CUSTOMER CARE NO. BUT WHENEVER I TRIED THE CUSTOMER CARE NO. IT DOESN'T MADE AND I FOUND MYSEL[censored]NABLE TO TALK TO THE EXECUTIVES. PLZ. CONTACT ME SOON SO THAT I CAN USE MY ONLINE BANKING. OTHERWISE I'LL DISCONTINUE MY ACCOUNT FROM ICICI. THANKING YOU

My name is Ms.Radhika Narang residing at Flat no 303 Vrindavan Building Nyati Garden Mohammadwadi Pune had availed of an ICICI Bank Personal loan and Credit card Some years back. I do not remember the card number nor the loan number but will surely be able to find it when i hunt for the receipt's. I was regular in making payments to the bank with regards to the credit card and loan however stopped in between and i forgot about it. Later i hd lost my job..and then switched my job because, the salary wasnt enough to manage my dues. My mother is an ailing mother. I lost my father at a very young age and take care of my mother. She has been facing a lot of issues with her health since 4 years, She under went kidney cancer where her right kidney has been removed. Plus she is a high BP patient, a asthamatic, high sugar, arthritis and osteoporic patient. This year she developed a blood clot in the brain and again had to b in ICU and be hospitalized. Plus i lost my real sister last month. I handle my mother expenses her house expenses her medical expenses all by my own that i dont have enough money left at the end of the month to manage my health. I have had such horrible experiences through the ICICI bank collection agencies. One year i got a call from a man stating he is Sub inspector Sukhwinder singh and calling from delhi police high court and he has my case with him for non payment. First he had called my mom and trouble and tortured her so much mentally that she had to be rushed to the hospital and admitted for 2 days. Then i got in touch with them. That man sounded eldery but was so rude and abusive. I told him I am in a meeting, he then said, "tere HR se baat karke terko meeting se kya company se nilakta hoon" I said dont talk this way.. I will talk to you later. He then says ' Baat nahi karegi ladki toh police bhijwaoonga" Chup chap paise de loan ke ". I said i dont have money now. He then has the audacity to tell me " Paise nahi hai toh loan kyun liya.. Party karne ke liye paise haine face book pe pics dale lekin loan bharne ke liye paise nahi hai" Firstly, How dare he speak to me like this and then how dare he gets into my face book profile and sees my pics. Secondly, last year a lady calls me saying shes a sub inspector, I then ask her whats your belt no, id no, which area station are you calling from and whats the star. She said dont ask so many questions and hung up on me. Also the collection agencies have the audacity to call my boss and ask him for money to pay on my behalf. How dare do they call them and how did they get the no. Because of this issue I lost my job. To top it with now a guy named amit calls me from mumbai to repay the credit card payment and keeps calling me around 20 times and from diff nos. When i picked his call today, he was so rude stating radhika phone kyun bandh kiya. Payment karte ho ki kisi ko ghar pe bheju. I said dont talk this way. I was in the hsopital if you want i can show you the documents. But dont call me now its 7:45. Its beyond your calling hours. He said i need the payment other wise I iwll send someone. Just because these collection agencies have to complete their target it means they can torture anyone and everyone and at any time. just because I am a female. I need some strict actions against this, and i need an apology letter from the bank with a compensation for all the stress, torture and misery they have made me and my mother go through. I need someone to sort this for me please. Radhika Narang Radhika.[protected]@hotmail.com [protected].

Dear Sir / Madam, This is to your bring to your account that, the undersigned card holder of your prestigious bank has been levied the following charges due to technical faults FROM YOUR END. Name: Abhishek Chakraborty ICICI Credit Card No. [protected] You may note that, this card was activated in the period of July 2014 and by the time I received my first invoice in July 2014, I had regularly kept complaining that the PDF Invoice sent to my email ([protected]@hotmail.com) is not opening due to technical glitch at your end. Even after several complaints, there was no action from your customer service department. This is was followed by calls from your collection department, which continues till date, harassing me 10 times in a day. At the end of it, your prestigious bank is least bothered to hear my complaint about my invoice issues. I took the same concern to my local branch and they straightaway conveyed that this issue can be solved only through phone banking customer care number. I tried again to call your customer care but with no success. Since, your bank is in no mood to collect the charges and unjustifiably and unnecessarily implying late payment and interest charges on the me, you may please get this straight that I, under no circumstances shall bear the following late payment and interest charges from my end. a) Statement dated 15/08/2014 = Late Payment - Rs. 700 + Service Tax - Rs. 86.52 b) Statement dated 16/09/2014 = Late Payment - Rs. 600 + Service Tax - Rs. 74.16 Interest Charges - Rs. 1021.91 + Service Tax - Rs. 126.31 c) Statement dated 16/10/2014 = Late Payment - Rs. 700 + Service Tax - Rs. 86.52 Interest Charges - Rs. 828.37 + Service Tax - Rs. 102.39 Thus, combining the above comes to (a+b+c) Rs. 4326.18/- I have already spoken to you Customer Executive again today and THEY have told to submit complaint in the website. Thanks and regards, Abhishek Chakraborty

I have ICICI bank credit card against FD ([protected]). Last month I made transaction with ATM cash using ICICI credit card for emergency. ICICI bank has charged extra Rs.1011/- on transaction amount. This is not fair. They should at least intimate me about this. ICICI bank has been sent a credit card letter of limitation(Rs.15000) but not written hidden charges about it. If they knew they intimate to me otherwise I never used ICICI credit card. I am going to close not only my ICICI credit card but withdraw a fix deposit that I have kept in your bank and close kids account and recurring deposit account also.

Requesting for credit limit increasing of my credit card which the card is no due payment till today Before r was used another card that blocked with my request.and given new card that not yet used.One savings account also in nearby ICICI BANK.That also not maintaining due to this card issue .Pin to pillar given phone calls sent countless e-mails sent.Finaly came this page.IN 09/2014 for credit card so many baseless issued by bank and finaly got the card in JAN.2014.Again cash withdraw problem created that also solved.Now credit increasing problem created with out any single reason.Limit is there for harassing a common family staying in Bangalore for more than 35 years and also completed service in INDIAN RAILWAYS with out any kind of remarks.Kindly do the needful

Hi, I am an ICICI customer for about 5 years my acc number is[protected], ICICI bank has been deducting MAB charges from my account as mentioned in the detail below 19/11/2014 19/11/2014 MABChgs-Aug13+ST 392.26 9, 607.74 19/11/2014 19/11/2014 MABChgs-Nov13+ST 393.26 9, 214.48 19/11/2014 19/11/2014 MABChgs-Jun14+ST 391.26 8, 823.22 19/11/2014 19/11/2014 MABChgs-Mar14+ST 593.21 8, 230.01 19/11/2014 19/11/2014 MABChgs-Jul14+ST 393.26 7, 836.75 19/11/2014 19/11/2014 MABChgs-Dec13+ST 393.26 7, 443.49 19/11/2014 19/11/2014 MABChgs-May14+ST 393.26 7, 050.23 19/11/2014 19/11/2014 MABChgs-Feb14+ST 494.38 6, 555.85 19/11/2014 19/11/2014 MABChgs-Jan14+ST 488.88 6, 066.97 19/11/2014 19/11/2014 MABChgs-Oct13+ST 343.26 5, 723.71 19/11/2014 19/11/2014 MABChgs-Sep13+ST 393.26 5, 330.45 19/11/2014 19/11/2014 MABChgs-Jul13+ST 393.26 4, 937.19 These amount were deducted from my account without prior information. Earlier I used to get an alert whenever my minimum balance was going below the limit, which is not happening now. This is causing severe inconvenience for me. Would request you to kindly revert the charges which have been implied without any prior notice/information. Even, I was not informed that my balance is going down and I need to keep it up otherwise charges would be incurred due to it. Thanks, Inderjeet singh [protected]

Hello Sir, Unexpectedly Rs.561.80 got deducted in my a/c. When i walked throught detailed statement, it showed "DP CHGS TILL OCT-14". It is purely because of Demat a/c. when i opened a/c in ICICI Bank, they said there will not be any charges by opening this a/c. But they took now, It is pure fraud. Since i having salary a/c in this bank, i have to come out from this bank a/c and switch to someother bank. I did not expect this kind of behaviour from ICICI Bank. if they steal same amount from all the people, then they will fill their kazhana still better and good. but customer will becoming victim at the end. Be careful people, we have to raise this complaint and come out from this kind of fraud bank.

Today i received a call from Amtec Engineering regarding my ICICI bank credit card points.Initially i disagreed wi th them and disconnected the all, again later i got call and started telling me all the details of my card information. for sometime i believed that they are from ICICI Bank and after sometime i received SMS with transaction Rs 6999 towards Amtec Engineering Paytm, but i haven't done any transaction and realized that its fraud, Immediately i called the ICICI bank customer care and informed the situation, they have provided me the SR No#[protected] and told that it will take 30 days to verify (dispute) if they are able to get the information the amount will be refunded orelse i have to bear the cost. As a customer the way ICICI bank is treating is not correct they have to investigate and revert the amount. Below is the transaction Detail Dear Customer, Thank you for using ICICI Bank credit card. Your ICICI Bank Credit Card XXXX4007 has been used for a transaction of INR 6, 999.00 at Amtec Engineers_PayTM (November 25, 2014; 18:38:30 hrs.). Available credit balance on your card is Rs. 81, 431.64 and total credit limit is Thanks AK

Name : Mohd Javed Email id : dev.[protected]@gmail.com Ph. no. : +91-[protected] Problem : Application rejected I am apply personal loan in Badshahpur branch. Executive (Abhishek +91-[protected]) collect all document (last 6 month Bank Account statement, 3 salary slips, PAN card, Veter ID Card, Two photographs) and i have also my saving account in ICICI bank Sohna branch. My application is received (21st Nov. 2014) and i got a email (24th Nov. 2014) from ([protected]@icicibank.com) they needed E-mail id confirmation (No.[protected] some details ( Full name: Employee no: Grade : Designation: ) I give reply with all detail and also got a call (24th Nov. 2014) in evening in same day need some information about ICICI account and you apply personal loan in ICICI bank i give all the detail. But next day (25th Nov. 2014) I call executive (Abhishek +91-[protected]) what is the application status but he does not response after 2, 3 times he receive my call and ask me your application rejected. So i asked what is the reason of rejection. He told me you have apply many times but i am apply 4 months before in ICICI Bank my confirmation id that time is[protected] but my application is rejected. This time they ask me some more reasons of rejection your C BILL is zero and you apply many times. So what can i do if once application is rejected i will not apply for personal loan in the future in ICICI Bank. If I am not eligible to personal loan why they pick our document and if i am eligible for personal why not proceed my application. I need a personal loan so i am apply. I want a solution. Please help me!. Thanks, Mohd Javed

i want to change my mobile no mentoin with my icici a/c no.i am calling again and again in icici costomer care but i am not getting any responce till now.i follow the right procedure but still my cal not connect with care .so plz tell me what i have to do.i have tried all the no of icici care but not getting any responce.plz tell me the solution.

Hi, I got call from ICICI sales representative for credit card. They told me my joining amount will be 500 with following features. - I can use it for fuels on any petrol pump without any charges and other discounts. When I receved the card my joining fee is 1000+ service tax. I can not swipe car on Petrol pump id they don't have ICICI POS machine. This is like fraud providing wrong information to client and sale the products with different charges. Thanks Sudarshan cont no [protected]

ICICI bank has taken all the subjected proofs from me and i have already filled in an application on Dt: 29/10/2014. My Application No : S[protected] My Name : G PRASAD Mobile : +91 [protected] Till date there is no feedback and no representative from ICICI have made a contact with me. Even i could not check my application status as it is consistently showing "no records found" as i check my status. This kind of service is not at all accepted from banking sectors. I need to know the immediate status of mine or atleast i need my proofs to be returned back.