ICICI Bank Complaints & Reviews

Hi, I am extremely unhappy with the way my issue has been dealt with you. Your guy calls me at sometime on Sunday and tells me that I have put a complaint on the consumer forum. He asks me what is the issue. I havent even started and his questions are have you paid the emi. Why havent you paid. You will have to pay it. He has not even heard my fill issue and hes is more interested in getting the payment. He tell me no agency guy will call you however you have to make the payment and I will deduct the payment from your account. I said ok i will talk to you tomorrow, he said no, tell me now other wise you will put another complaint and our name will go bad again.. Please tell me know about the payment. I mean this is so ridiculous. I wasn't going to put any complaint but now I will again, only because of the way you guys are so insensitive. I also need a compensation for this.. This is extremely ridiculous. No empathy no understanding of the issue but directly money. Plus some collection agency end up calling my cousin brother in Baroda and says we need to close the bank account now. You dont have the right to do that. I am now not going to pay a single penny to any of the ICICI bank . I need a compensation on this. Regards Radhika.

Dear Sir/Madam, On Saturday I have call with ICICI executive for linking Aadhaar to Bank Account. After that she request and transfer call to ICICI lombard executive to know about offer from her known friend girl of ICICI lombard executive. I listen offer of Card Protection Plan from ICICI lombard executive. But I haven't agreed or confirmed to pay amount Rs. 5187 to ICICI lombard from ICICI Credit Card. I strongly request to take action against this fraud and refund my amount back. Thanks and Regards, Samadhan Bagal [protected]

I applied for a loan of 100000 from ICICI bank through policy bazar.At the time of application they told me that I will get loan on :loan amount :100000processing fee: 800Rate of interest : 14.5Loan period : one year.EMI:9002 .Now I got to know that they have approved loan of 103000 and I got only only 97464 in my bank account.Where RS 5536 is goes ? I don't know. All goes as pressing fees or they are doing this type of fraud without any fear in mind.Also I got to know that ICICI bank has approved loan on rate of interest is 17%.When I have I applied for 100000 how they can approve loan of 103000 ?I also don't get call before transferring money to my account.I was waiting for call so that I can ask my all query regarding processing fee and rate of interest but they transferred money without final verification call.They want to hide all those information because their main motive is to cheat public.Please have a distance from all private sector bank specially ICICI bank and also keep distance from fraud company like policy bazar.Regards, Swami[protected]

This is to notify that I have been receiving sms alerts for an account which I have not opened from icici bank, I have already posted a complaint with no response.I will not be held responsible for any transactions from said accountI want an official from ICICI to contact me regarding removal of my number from the list.

My debit card suddenly closed by dunlop bridge branch without any prior information to me. I have contact in a branch they said it has been in closed status and done by dunlop bridge branch. I have talked to them also they said they will look into this. I don't want any delays. I must say ICICI loosing trust because of this type of behaviour. Name: Soumitra Sannigrahi Account:[protected]

Hi, I am Mohd Javed. My personal loan application decline due to the credit policies of the bank. Can anyone tell me what is the issue on my application because i can't understand what is credit policies. If it is documentation problem so i give all of the document you required on the time of submitting document to executive. If another thing please tell me. Application no is SR[protected].

I hold ICICI money multiplier Bond of issues price 3000/- with face value of Rs 48, 000/- The details of the bond are Distinctive Nos 198832 Certificate No. 65805 Bond Holder No. 2556-682 Daye of Issue 22 Jan 1998 These bonds are in the name of my Daughter and I would like to change the ownership in my wife name In this regard i approached [protected]@icicibank.com through personal mail However there has been no reply from the ICICI officials

Hi all I have been using ICICI Bank for all the financial transactions online and through debit cards.I was happy at-least that their website is working well when compared to the branch contact points (Usually Employees in front counters don't respect clients). But with the recent upgradation of their website posted many many issues. 1. Tried to transfer some money to ICICI-PPF account - there was no text box to fill the amount :) 2. Tried to register ISIP to a mutual fund AMC, there was no option like that. The website is so confusing right now. Its better if they consider going back to old style. Fed up with the website nowadays, would like to look for other reliable banker, if they continue with this poor website :(

I have an ICICI bank account for past 6 years now but I am thinking of changing my account because of multiple issues I am facing. When I tried to avail some banking facilities I faced a lot of problems and also I realized some hidden things: You would not be special customer for the bank even after having your account maintained with bank for 10+ years; which is not there in other banks. (No one will respect your request - if you need some help from bank) Amount deductions from bank account - Demat account changes would deduct automatically and you would not even realize, if you find that and try to close your account by calling bank customer care - you would get to know about the long list of procedures. Loan interest rates are higher than other banks. Many things I realized about bank when I needed the helping hand and did not receive anything.

I am keshavraj from chennai.on[protected] at 11.30am.I want to withdrawal money from icici bank avadi branch in kamaraj nagar main road 4 street opposite. In that atm centre watchman treated me very badly he sold me in very bad word very wrist services icici bank must take action on him...

I am keshav from avadi, chennai. I went withdrawal money from icici bank atm in kamaraj nagar main road avadi on[protected] sunday at 11.30am.icici bank watchman he Solded me very badly treated very badly it's very wrist service very bad service here.icici bank take action on him...

i have applied for icici bank credit cards, then approximately after 30 days of application i got call from blue dart services to confirm address for dispatching credit card. And i confirmed my address then a person dispatch has come to deliver. Unfortunately I was not at home so the card was not delivered at home & returned. Many days has benn passed and i didn't get credit card from any courier services. I called to customer care many times but till now i didn't get any appropriate response from anyone. So plese try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this. Even I try to online re-delivery but it required credit card number. How whould I know the credit card number if it not delivered. So foolish service request system. Please do needful.

On 23rd October 2014, I did a cash withdrawal transaction of amount Rs 4000 but after waiting for the sufficient time the ATM machine did not dispense neither the money not the receipt. Machine just made a noise the noise twice and displayed the Home page. Immediately, I registered a complaint with the customer care for the same (SR[protected] and on which replied after 2 days that the money has been paid successfully and cannot be reversed. On 28th October 2014, I requested for the supportive documents and the CCTV footage on the basis of which bank has responded. I received a response from the bank on 29th October 2014 to visit the nearest branch (SR[protected]. I am continuously following up with the branch manager but he keeps telling the same story that he is trying for the revert of the transaction. Then I decided to report the matter to the higher level of authority of the bank and every time they just gave the new date of the resolution of the dispute but till date the bank failed to resolve the matter. Earlier the bank gave the estimation of three days for the resolution but this time they have estimated one month. The biggest problem is that there is no one in the bank to tell me what exactly is happening in my case. If I talk to customer care they don’t have any response since the case is still in progress and they don’t have any update. If I talk to branch manager, he just repeats the old story. And if I reach to higher authorities through mail, they just provide the new date of resolution. So exactly no one is resolving the matter. On 22nd November 2014, an executive from the verification department of the bank visited my house and took some documents saying the bank has identified that there was a problem with the ATM machine and they will ask the bank head office to revert the transaction and to get the status on the same from the branch. But as of now nothing has happened till date and as usual branch is not updated about this. This raises a very serious question, on what basis bank responded the very first time to me that the transaction can’t be revert and has been paid successfully. If I would have settled with the response and had not made this much noise then the bank would have digested my money. For the last one month I am suffering and the bank is just fooling me. They give me privilege debit card but don’t mean their customer privileged. So now I am knocking the door of consumer forum for justice.

On 25th or 26th Oct'14 I had given application at Dharampeth, Nagpur branch for registering SIP for 2 mutual funds (Pru focused Bluechip and Pru value discovery) for Rs.2000 each. They had noted down my details at the back of each application forms and took my signs at required places. I had chosen Growth Option Direct for both funds. They said they will process by next week as per the option given by me. They had processed my applications after 15 days still that OK, but even after writing down on application form and orally cross checking on phone that funds should be in Direct option. They had registered those funds in Regular options under someone agency code. I got 2 sms on SIP registration, same day I called Dharampeth branch and complained that SIP registered in Regular options as against Direct option. They assured me issue will be resolved in next 10 days and funds will be converted to Direct options. Again after 10 days I got 2 sms that your SIPs are registered in Regular options. Again I called Dharampeth branch to resolve the issue, they said we will resolve the issue that day only but they don't even bothered to call back me till today. I am sure that a big fraud is going in that branch where they write customers details at the back of mutual fund application form and those customer who opt for Direct option they convert them into Regular option. Some customers doesn't bother much and don't complain. Please take strict action against the branch.

Respected sir, I am a account holder of your bank i.e.of Weather Maker & Co. account number[protected] is request you to please stop a cheque issued to Metal Joints Manufacturing PVT. Ltd. The cheque number is 529688 of amount 72447/- . I wasn't able to even contact to your customer care as it isn't answering my call. Therfore please stop the cheque the cheque immediately. you can contact me @[protected] OR E-mail - weathermaker.[protected]@yahoo.co.in Thank you Yours faithfully Weather Maker & Co.

I have applied for credit card in the icic bank during the month of october with an executive called richard who colelcted the form address proof id proof and photograph promising to issue the card within 15 days. I have not recived the card and also no response even called and checked with the person. I not having my application number. If I am not going to recieve the response within 24 hrous I am going to file a complain with the cyber crim. I am working as an inspector if I am not being issued with a card then I want all my personal information and photograph to be submitted to me again. My mobile no is [protected] do not make this issue a very serious one. Thanking you.

My order status is showing as complete but i have not received the item yet. No Phone calls made by the delivery system. Order No::[protected] Ordered using::ICICI debit card Order Date::[protected] Till 25 of November status is showing as pending but now it is showing as Complete, without delivering any Item to me or any phone call to me and tracking link also showing as NO TRACKING INFORMATION AVAILABLE.

SIR, I AM GETTING SOME PROBLEM IN NET BANKING. I WANT TO GET IT STARTED BUT IS CREATING SOME KIND OF PROBLEM. WHEN I WENT TO THE ICICI BANK, THEY SAID TO ME TO CONTACT TO CUSTOMER CARE NO. BUT WHENEVER I TRIED THE CUSTOMER CARE NO. IT DOESN'T MADE AND I FOUND MYSEL[censored]NABLE TO TALK TO THE EXECUTIVES. PLZ. CONTACT ME SOON SO THAT I CAN USE MY ONLINE BANKING. OTHERWISE I'LL DISCONTINUE MY ACCOUNT FROM ICICI. THANKING YOU

My name is Ms.Radhika Narang residing at Flat no 303 Vrindavan Building Nyati Garden Mohammadwadi Pune had availed of an ICICI Bank Personal loan and Credit card Some years back. I do not remember the card number nor the loan number but will surely be able to find it when i hunt for the receipt's. I was regular in making payments to the bank with regards to the credit card and loan however stopped in between and i forgot about it. Later i hd lost my job..and then switched my job because, the salary wasnt enough to manage my dues. My mother is an ailing mother. I lost my father at a very young age and take care of my mother. She has been facing a lot of issues with her health since 4 years, She under went kidney cancer where her right kidney has been removed. Plus she is a high BP patient, a asthamatic, high sugar, arthritis and osteoporic patient. This year she developed a blood clot in the brain and again had to b in ICU and be hospitalized. Plus i lost my real sister last month. I handle my mother expenses her house expenses her medical expenses all by my own that i dont have enough money left at the end of the month to manage my health. I have had such horrible experiences through the ICICI bank collection agencies. One year i got a call from a man stating he is Sub inspector Sukhwinder singh and calling from delhi police high court and he has my case with him for non payment. First he had called my mom and trouble and tortured her so much mentally that she had to be rushed to the hospital and admitted for 2 days. Then i got in touch with them. That man sounded eldery but was so rude and abusive. I told him I am in a meeting, he then said, "tere HR se baat karke terko meeting se kya company se nilakta hoon" I said dont talk this way.. I will talk to you later. He then says ' Baat nahi karegi ladki toh police bhijwaoonga" Chup chap paise de loan ke ". I said i dont have money now. He then has the audacity to tell me " Paise nahi hai toh loan kyun liya.. Party karne ke liye paise haine face book pe pics dale lekin loan bharne ke liye paise nahi hai" Firstly, How dare he speak to me like this and then how dare he gets into my face book profile and sees my pics. Secondly, last year a lady calls me saying shes a sub inspector, I then ask her whats your belt no, id no, which area station are you calling from and whats the star. She said dont ask so many questions and hung up on me. Also the collection agencies have the audacity to call my boss and ask him for money to pay on my behalf. How dare do they call them and how did they get the no. Because of this issue I lost my job. To top it with now a guy named amit calls me from mumbai to repay the credit card payment and keeps calling me around 20 times and from diff nos. When i picked his call today, he was so rude stating radhika phone kyun bandh kiya. Payment karte ho ki kisi ko ghar pe bheju. I said dont talk this way. I was in the hsopital if you want i can show you the documents. But dont call me now its 7:45. Its beyond your calling hours. He said i need the payment other wise I iwll send someone. Just because these collection agencies have to complete their target it means they can torture anyone and everyone and at any time. just because I am a female. I need some strict actions against this, and i need an apology letter from the bank with a compensation for all the stress, torture and misery they have made me and my mother go through. I need someone to sort this for me please. Radhika Narang Radhika.[protected]@hotmail.com [protected].

Dear Sir / Madam, This is to your bring to your account that, the undersigned card holder of your prestigious bank has been levied the following charges due to technical faults FROM YOUR END. Name: Abhishek Chakraborty ICICI Credit Card No. [protected] You may note that, this card was activated in the period of July 2014 and by the time I received my first invoice in July 2014, I had regularly kept complaining that the PDF Invoice sent to my email ([protected]@hotmail.com) is not opening due to technical glitch at your end. Even after several complaints, there was no action from your customer service department. This is was followed by calls from your collection department, which continues till date, harassing me 10 times in a day. At the end of it, your prestigious bank is least bothered to hear my complaint about my invoice issues. I took the same concern to my local branch and they straightaway conveyed that this issue can be solved only through phone banking customer care number. I tried again to call your customer care but with no success. Since, your bank is in no mood to collect the charges and unjustifiably and unnecessarily implying late payment and interest charges on the me, you may please get this straight that I, under no circumstances shall bear the following late payment and interest charges from my end. a) Statement dated 15/08/2014 = Late Payment - Rs. 700 + Service Tax - Rs. 86.52 b) Statement dated 16/09/2014 = Late Payment - Rs. 600 + Service Tax - Rs. 74.16 Interest Charges - Rs. 1021.91 + Service Tax - Rs. 126.31 c) Statement dated 16/10/2014 = Late Payment - Rs. 700 + Service Tax - Rs. 86.52 Interest Charges - Rs. 828.37 + Service Tax - Rs. 102.39 Thus, combining the above comes to (a+b+c) Rs. 4326.18/- I have already spoken to you Customer Executive again today and THEY have told to submit complaint in the website. Thanks and regards, Abhishek Chakraborty