ICICI Bank Complaints & Reviews

My name is nilesh anand, I am at USA so was using the debit card from icici bank here when needed. this card was stoped working about 2 month bank.when contacted to customer care they gave reason that they assumed there was card was misused by some one else so deactivated it permanently and a new card with pin will be send on the given postal address of india. Now its 2 month and no card was send on the address and when contacted local icici bank they say card is on transit from mumbai. Can any one help me in it?

sir, I have below mentioned Tax saving bond - 012002-TSB.. Details are as below. Name : Subbaraya MN Certificate No. 64061 amount : 5000 Certificate No. 64062 amount : 5000 Certificate No. 92209 amount : 5000 Certificate No. 92210 amount : 5000 Certificate No. 92211 amount : 5000 Certificate No. 92212 amount : 5000 I am unable to track my maturity .. Please let me know status of the same. Thanks Subbaraya

Hi my name is nilesh we have deposit cheque in the bank the employee of the bank providing me the fake deposit receipt and after a week ago when the amount was not crdited in the ac that time we ask the for the cheque they were told me that u r not deposited any cheque inthe bank and the receipt was provided by the bank was also fake.andand giving any response in thethe bank....

hello sir my ac[protected] mab charge debit without informing and they are not giving reversal because this accont i got from company where i job and company dont told me about these chrges and i want reversal of all charges please help

Dated:-10/11/2014 Sir, I RICKY PARRIS a ICICI bANK a/c holder . On Friday I received a call from Priyanshu cell no [protected] at 1.02 pm saying that they are from ICICI BANK CREDIT CARD DEPT saying that they are going to issue new cards inplace of the old cards, so they want to verify with the customer. I asked them how can I believe that they are from ICICI BANK so they said take my Emp no which also wrong & after our verification you will get message from the bank, so I believed and gave all the details like CREDIT CARD NO, DATE OF ISSUE, DATE OF EXPIRY & THE NO. BEHIND THE CARD, I got a message also which they asked me that was ONE TIME PASSWORD. After the call was over I got a message from Bank about transaction made for the bill payment of Airtel bill amount was Rs.4, 950/- I was shocked how it had happened. I blocked the card &I visited the branch & the manager told me to give complaint. And I had gone to Police station also they are not ready to take my FIR they say that they need one letter from the bank then they can take my FIR Please help to trace the Airtel no for which the transaction has been done because it will be difficult for me to pay the amount for which I have not used. Ricky Parris [protected]@ymail.com [protected]

Hi Team, Below is the details of my order which placed through online and made payment with my ICICI Credit card. I tried to contact provogue Customer Care, No response from them. Details: Order No. :[protected] Email Address use for booking: [protected]@gmail.com Mode of Payment : ICICI Credit Card # [protected] Date of Booking:[protected] Status of Booking : Processing from past 20 days.

Ref: ICICI Home loan account # 2095288; Loan # LBDEL[protected]. In August 2014, I paid off my ICICI loan (taken in[protected] and now when I am asking for the original papers, the bank officials are saying that they never took it from me and cant find it. The bank is asking me to furnish an acknowledgement letter of bank having received the papers. This is absolutely unfair. A bank keeps the original papers as security when issuing a loan. To say that the bank did not receive it and still gave me a loan is unprofessional and worthy of severe action. Vineet [protected]@hotmail.com

I applied for ICICI Bank Credit card, after getting an offer from ICICI BANK itself. Documents were collected on dt. 24.10.2014, and physical verification done within next three four days. Thereafter I am trying to get the status of my application by sending sms to the specified number as mentioned in my application acknowledgement. However I am just getting this sms- thanks for applying... No mention of acceptance or rejection. It's quite a surprise that me being a ICICI bank salary account holder for last three years without any trouble, I am complaining against ICICI. Another thing, same time around I applied for HDFC credit card too, for which documents were collected on dt. 25.10.14, and not ONLY MY APPLICATION WAS ACCEPTED I RECEIVED MY CARD TOO ON dt. 6.11.14. I don't know the reason for such poor service from ICICI, but if they are looking for any reason for rejecting my application to tell you my cibil score last checked by me on dt. 18.10.14 is way above 750+.. So will ICICI contact me... App. no. E[protected]. DEEPAK KUMAR, # [protected]. Kumardeepak.[protected]@gmail.com.

Hi, My name is Koteswar and i've been receiving bank account status details on my mobile phone number on an again from ICICI bank. I have never engaged with ICICI bank in my life and would like to stop this nuicance SMS alerts for ever. I've been receiving the SMS alerts for the past 1 year. I took my number as post paid number [protected]. Now i changed it to Prepaid.. Please stop alert of balance details of ICICI bank to mobile..

I write this letter in state of shock and anger when I saw that my DDA application (ref: DDA0100099, DDA ref: 6250099) is still not showing in spite of Loan approval and payment of Interest amount online. It’s showing an error of “No Data Found”. The data of the applicant has not been supplied by ICICI Bank to the DDA. Now when the draw date is tomorrow, what am I supposed to do as a customer? Kindly update me the status asap and I want to know that who is responsible for this lapse? This is surely not the way ICICI is known to treat its customers. We had pinned up hopes on this DDA draw. Now this has become useless as my name itself has not come up for the draw despite completing the process last month.When you have not send the application to DDA then there is no question of taking interest amount for which they have not provided the loan, since application was not send to DDA !!!

Respected sir

this is to inform you that i have a corporate salary account number[protected] which i
have been using for past 2years .and as per my previous mail regarding icici
credit card dues i have requested for a settlement of this account in the month of june but from that day till september nobody called me and my dues goes fromRs28000 to 35 000 and after giving a mail request
for the stopage of credit card and settleing the account, they have only blocked the card but they are not settleing the account On dated 31st october i got a call from the agent named sachin and he told that my setlement procedure has already started as per telephonic conversation with Mr Sachin and the letter has been dispatch from the bank.

On 31st october morning Mr Sachin called me am he told me to pay Rs 5000 as a first installment

and i have agreed to pay that amount so that bank can go forward with with my
settlement procedure.and the settlement amount wasRs 26100 with a breakup of Rs
5000 in 5 months.and the letter of my settlement will come at my house as it is already despatched from bank.


But on 31st october
2.30 pm my salary amount of Rs 30, 000 was credited in my account, but i received an sms of -Rs -11.000 still to be credited in my account and my account is temporarily blocked by the bank .


Sir i just want to know that if my settlement procedure has already started as per Mr sachin then
why my account is blocked ?.


On today morning i went to icici branch and talked to Mr Dev Srivastava the collection officer, and he told that bank has declined my settlement proposal as i have a salary account and more than Rs30000 rupees gets credited every month.


I just want to know that i am liable to pay my dues to bank, but because i have a salary account
which gets credited regularly by my organisation i am not liable to pay all those wrongly charged dues which the bank will think good for them.

Sir on june 2014 in have told to close the card and take the payment in full with interest to bank
but till date it is not settled and because of my salary account they will not
settle .so because of bank lack of follow up i will not pay more Rs 15000 extra, and i want to settle my account .so kindly provide me the suggestion .Hoping
faster suggestion from your side

regards

Arijit sengupta

contact no -[protected]

card no- [protected]

Hi, I am holding a credit card of ICICI BANK which I got before 3 months back. In addition I have not received any of the pin to use it without which it not of my use. I have tried to call customer care but there was no response on the same. Then I have made a request of call back. It's been 2 months but I have not received even a single call for the same. Its really pathetic response from ICICI Bank which was unexpected. I I am holding cards from other banks as well but never faced such kind of problem. I want to use this card tomorrow early in the morning but not Having any pin for the same. Kindly arrange for the call back so that i can get pin to use it otherwise I will have to close this card by tomorrow due to no response by the bank with the non satisfactory reason. I am available in the night at any time...!! regards, Yugal Chandola [protected] New Delhi

I am Pramod, staying in yeshwanthpur act[protected] atm card no - [protected] as today in icici atm i was about to get money through atm suddenly there was a power cut and i dint get money and recipt but i received a message that i debitted Rs 200.. So please check out and i need a Re-fund.. contact no: [protected]

Hi,

I received a fake Rs 500 note from ICICI atm on Tuesday 4th November 2014 .
The ATM machine is located in Whitefield, Immadihalli road in Bangalore. landmark near Vinayaka Layout.

Atm machine id is 8468.
Please help and get back to me at the earliest.

Regards,
Arjun R Shetty
[protected]

From my ICICI Credit Card, had bought an object costing Rs 8400/-and I got to know the same from the monthly statement of the bank. I reported the same at the Lake Town Branch (Kolkata). They blocked my card & suggested to report to Police Station regarding this fraud case. I didi the same & lodged a G.D. Still I am getting the monthly Statement with enhanced amount of interest. Recently I called up Customer Care & they told they won't be able to help me without a FIR. Now the Lake Town Police Station is not taking the FIR.
Please Help.
Mrs. Bisakha Roy
phone:-[protected]

respected sir / madam,
my name is kishorebabu.kmy previous userID[protected] that changed to khandavallikishore internet banking user in changed 2days back but doesn't accessed today how much time will take please access my net banking account

Dear Sir, 1. Refer to Service Request no.[protected] regarding discrepancy in dispensing of amount through ICICI ATM on 04 Nov 14. 2. This is to bring to your kind notice that while withdrawing money from ICICI ATM at Gopinath Branch, Delhi Cantt, New Delhi - 110010 on 04 Nov 14 at approx 1130h, INR 40, 000.00 (Rupees forty thousand only) was shown as debited from my account in mini statement but the amount was not physically dispensed from the ATM. 3. I had initially entered INR 20, 000.00 for withdrawal, but the ATM machine indicated on screen that "Unable to process amount as the limit has exceeded". Then I pressed 'CANCEL' button and the initial page of the screen appeared but no slip of cancelled transaction was generated. I re-entered the password and entered INR 20, 000.00. This time again the same message appeared and I pressed the 'CANCEL' button again. Next, I tried with INR 10, 000.00 which was successful. Post all these transaction I generated mini statement where it indicated two transactions i.e. one 40, 000.00 and another 10, 000.00. 4. I lodged the complaint at ICICI customer care, ICICI website and at ICICI branch, Sadar Bazar, Delhi Cantt for video footage on 04 Nov and 07 Nov 14 respectively. Till now I have not got any satisfactory reply neither my amount. 5. It is requested that kindly look into the matter and resolve the issue. I will be very grateful to you. Regards Cdr Shailender Gupta Indian Navy My details:- ICICI A/c[protected] ATM Card number - [protected] Mobile number - [protected]

I am having ICICI Bank Saving Account since 2007 and due to my job work, I travelled to US. When ever I am tyring to make a transaction, it is requesting OTP and called customer service.I had called customer service in USA and they said they can't able to generate and contact resident customer service. I had contacted them and they told, they are unable to do through online/phone as I have to visit one of the branch in India. How it is really feasible to visit branch in India to update my contact details. I am wondering, where are we living and how these banks exists with out basic customer needs.

Dear Team, I am an ex- employee of ICICI BANK LTD, joined in nov 2011 po batch from ICICI MANIPAL ACADEMY. My EMP ID:236221. The management have asked me to resign from the job as was Rated 4 for FY 2013-14. I have paid my loan amount of Rs150000, as i was having a bond period of 5 yrs. I have resigned and got releived on[protected]. But till today, I have not recieved my releiving cum experience certificate from the organisation. Upon enquiry with the settlement team amd my hr manager miss.Vinethra sivaraman, it was found that My reporting authority has not approved my final sign off and Charge Taking Certificate was on pending status, which should be approved by the reporting authority cum Branch Manager Mr. Prasad Ramakrishnan EMP ID:259103 from Devakottai branch sol 6054. This is purely his irresponsibility in not performing the tasks at work station. Due to his Irresponsible behaviour and deeds I havent got a job till today ie,[protected] because I havent recieved my Releiving cum experience certificate. this loss is due to my reporting authority Emp:259103 Prasad Ramakrishnan. Kindly take necessary actions and plz help me in getting my relieving certificate otherwise I am going to file a case against the Bank. Kindly do the needful in time My Name: Vayalapalli Manoj Kumar emp:236221 mail id: [protected]@gmail.com ph:[protected]

Hi, This is syed i was having icici salary account(when i isto work in DATACORE Technologies, Bangalore) now this salary account is converted into savings account for past four months it has not been used .Now i want to convert this savings a/c to salary a/c(I am working in now UBIQUE SYSTEMS, Bangalore) & how many days it will take to get converted. Please reply with detail process. Waiting for your reply. Regards Syed Yaqub Ali, Jagirdar