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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 918

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R
RajIIM
from Lucknow, Uttar Pradesh
Dec 5, 2014
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Address: Gautam Buddh Nagar, Uttar Pradesh

To, The Branch Manager ICICI Bank Unit ICICI Bank bonds, Feb.2005 Maratha Mandir Annexe Dr. A.R.Nair Road, Mumbai central, Mumbai-400008 Fax:[protected] Sub:- Non receipt of maturity Ref:- ICICI Bank bonds, Feb.2005, Bond Holder No.[protected] Dear sir, The above stated bond has matured on 8/04/2010, but I have not received cheque of its maturity amount till date. Particular of bond is as under:- Tax Saving Bond -022005-TSB-Two Bond Holder No.[protected] Certificate No. 54884 Name Of Bond Holder RAJEEV KUMRA No.Of Bond Two Distinctive Nos. [protected] Option II In view of above, it is requested to kindly look into the matter and release the payment immediately. Thanking you. Yours sincerely Rajeev Kumra [protected] Enclose:- photocopy of bond
Aug 14, 2020
Complaint marked as Resolved 
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    nanpatel
    Dec 4, 2014
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    Address: Bangalore, Karnataka

    Hi Team, I am not getting any notification or remittance for my credit card payment. this is really a very poor service. Please provide credit card statement for every moth, I paid EMI of each month and not getting any balance statement to know how much remaining and next due date. Please send credit card statement every month to Email:[protected]@gmail.com Credit card no:[protected] Regards, Nandeesh Patel. [protected]
    Aug 14, 2020
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      shoeb nagauri
      from Mumbai, Maharashtra
      Dec 4, 2014
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      Address: Surat, Gujarat

      sir i am sunil kumar jain from surat my a/c no is[protected]. opening date 02/01/2006 hai sir maine aapki surat branch me 0 /- balance se a/c open kiya tha.aur mujhe kisi bhi transiction charge ke baare me nhi bataya gaya. lakin aapki bank branch walo ne mera a/c se 25/10/2014 ko 5000 /- and 19/11/2014 ko 26298 /- debit kiya hai aur maine bank manager shahab se request ki to unhone kaha ke do din me aapka payment aa jayega lakn aaj 20 days ho gaye hain abhi tak koi payment refund nhi kiya aapki bank walo ne. sir main aapse request karta hu ke mujhe mera payment refund dene ki kripa karein. sunil kumar amit kumar jain mo.no. [protected] thank you
      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        aryansing
        from Delhi, Delhi
        Dec 4, 2014
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        Address: Beed, Maharashtra

        Dear Sir, I would to inform you that I have bought a Two Wheeler loan from ICICI BANK, vide loan account No. LTMJL[protected] dital attach. Till date I have not received any letter or NOC from your side. And also I have given a letter to ICICI Bank, Aurangabad Branch and there is no response from their end. For your reference I herewith attach the preclosed letter and receipt. I request you to kindly look in to this matter and advice the bank to send the NOC to my following residence address. GOVIND DHANU PAWAR NEW MONDHA MAJALGAON T.MAJALGAON D.BEED NEAR RIDHA CINAMA HALL PIN.431131 MOB.[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Please solve this till date not received noc latter
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          Dilipsinh Yadav
          from Mumbai, Maharashtra
          Dec 3, 2014
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          Address: Pune, Maharashtra

          I have lost my ICICI Debit Card on 3rd Dec, 2014 night. PL. BLOCK MY CARD & RE ISSUE NEW ONE. The details of card are as follows- NAME: DILIPSINH YADAV ATM CARD NO;[protected] Validity: 11/02-06/17 ICICI SB A/C NO:[protected] Branch: Shivajinagar, PUNE
          Aug 14, 2020
          Complaint marked as Resolved 
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            J
            jenashebasis
            Dec 3, 2014
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            Address: Sambalpur, Odisha

            One employee of Icici bank named deepak ranjan swain. Who was previous employee In Mumbai. Now he is shifted to sambalpur, orissa branch. I am shebasis jena. He assured to me to invest in Icici share that there no loss.it's only 3 months securities.after 3 months he assured to me to give full amount with interest. I had given 42000 thousad in the month of oct 2013. And in the month of apr-14 he gave me cheque of rs.40000 as self chq.but I checkd in Icici bank there no balance in his account. Still now I am chessing for my amount, but he is not responding. He made cheat...
            Aug 14, 2020
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              aura
              from Gobardanga, West Bengal
              Dec 3, 2014
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              Address: Purulia, West Bengal

              For M/S KREENG CONSTRUCTION PURULIA, Prop. Mr. Subrata Mukherjee deposited his loan documents(photo copies) at Seoraphully Branch to Mr. ARUNAVA GHOSH, B.M. on 20th august'2014. But still to date I don't get any massage for varification those documents at Purulia.Every day B, M. says within a few days verification will happen and disbrusement will happen very soon. But when it will happen? Why that department is doing unnecessary mental harash. During last three days B.M. says 5th or 6th december 2014 will be verification at Purulia. But still I am in dark. Hence could You please co operate me and take necessary action as loan will be sanction as early as possible. Awaiting for Your action. BHASKAR BHATTACHARYYA Email : [protected]@gmail.com ph. [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                V
                vin01
                from Nagpur, Maharashtra
                Dec 3, 2014
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                Address: Ahmednagar, Maharashtra

                I have saving and D'mat account in ICICI bank for 2 years. Now When I checked my bank transactions and I found that there are debit transaction saying ' DP CHGS also MABCHARGES . When I created the both saving and D'mat account, I was not told about the above charges, it was told me by the ICICI representative that it is free of cost and it will never be charged My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]. Last month I visited bank, branch manager promise me MAB CHARGES WILL REVISED AND credited to same account if I will maintain ac minimum balance 10000/-. so at same time I have credited remaining amount and maintain it. BUT IN LAST MONTH THEY DEBITTED MABcharges again. WHAT ABOUT PROMISE given by branch manager. I want my total amount back within 15 days.
                Aug 14, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  swatisuryawanshi
                  Dec 2, 2014
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                  Address: Pune, Maharashtra

                  Hi, I am Swati Suryawanshi. I have applied for credit card. I have received the credit card. But I have not received the credit card PIN . So When I am trying to generate new PIN, it is giving message that, you have to call from registered mobile no. even though I am calling from Registerd mobile number and I have updated it twice. When I am contacting to Customer care help desk, at Suma house, Pune then they are not providing me the proper guidence to generate the PIN. So I request you to redispatch credit card PIN at my below mentioned address- My details are as follows:- Name - Swati Suryawanshi Address- c/o Jeevan Shinde, "Appa Sadan", Sr no. 209/6/13, Bhagirathi nagar, 171/2 nali road, hadapsar, pune-411028. Mobile no.- [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
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                    H
                    hansraj chaudhary
                    from Nadbai, Rajasthan
                    Dec 2, 2014
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                    Address: Dausa, Rajasthan

                    1-Bank hares me for close my both A/c due to charges reversal committed by Mohit deewan.I never want to settlement in any case to see my CIBIL.
                    2-i have contact your Branch manager Lalsot, Mr Mohit Deewan Shri ji tower Jaipur and Mr Mohindra Gupta Zonal.Fo office Jaipur for close my both both A/c.but they are not taking action from long time after my so many time request on phone talk with writing letter.
                    3-I want to take my mortgage property paper after take no dues by Bank but They don't want to given me above property paper due to unknown reason.
                    4-Now I have big tension for ICICI Bank harassment as well as I am suffering big mental pressure.
                    5-If Bank not close my both A/c with in a week after I will go to LOKPAL RBI or Consumer court.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Chaudhary,

                    We regret the inconvenience caused. We request you to write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a01d9h' in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      pantua
                      from Mumbai, Maharashtra
                      Dec 2, 2014
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                      Address: Kolkata, West Bengal

                      Your bank already sanctioned a Credit Card of limit Rs-40000/-. Card packet returned from my address, but other document, I was received at same address. After that I was contact with customer care but here one problem all time they required my card no, which is unkown to me.One CPP plan already activate. Bank send two statements but I can;t pay. Bank already add the late pay interest. Please solve my problem and send me the card at same address.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a01d9v' in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Fiona198681
                        from Pune, Maharashtra
                        Dec 2, 2014
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                        Address: Pune, Maharashtra

                        Hi, I am extremely unhappy with the way my issue has been dealt with you. Your guy calls me at sometime on Sunday and tells me that I have put a complaint on the consumer forum. He asks me what is the issue. I havent even started and his questions are have you paid the emi. Why havent you paid. You will have to pay it. He has not even heard my fill issue and hes is more interested in getting the payment. He tell me no agency guy will call you however you have to make the payment and I will deduct the payment from your account. I said ok i will talk to you tomorrow, he said no, tell me now other wise you will put another complaint and our name will go bad again.. Please tell me know about the payment. I mean this is so ridiculous. I wasn't going to put any complaint but now I will again, only because of the way you guys are so insensitive. I also need a compensation for this.. This is extremely ridiculous. No empathy no understanding of the issue but directly money. Plus some collection agency end up calling my cousin brother in Baroda and says we need to close the bank account now. You dont have the right to do that. I am now not going to pay a single penny to any of the ICICI bank . I need a compensation on this. Regards Radhika.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          Samadhan Bagal
                          from Pune, Maharashtra
                          Dec 1, 2014
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                          Address: Pune, Maharashtra

                          Dear Sir/Madam, On Saturday I have call with ICICI executive for linking Aadhaar to Bank Account. After that she request and transfer call to ICICI lombard executive to know about offer from her known friend girl of ICICI lombard executive. I listen offer of Card Protection Plan from ICICI lombard executive. But I haven't agreed or confirmed to pay amount Rs. 5187 to ICICI lombard from ICICI Credit Card. I strongly request to take action against this fraud and refund my amount back. Thanks and Regards, Samadhan Bagal [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
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                            swami8033
                            from Bengaluru, Karnataka
                            Dec 1, 2014
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                            Address: Bangalore, Karnataka

                            I applied for a loan of 100000 from ICICI bank through policy bazar.At the time of application they told me that I will get loan on :loan amount :100000processing fee: 800Rate of interest : 14.5Loan period : one year.EMI:9002 .Now I got to know that they have approved loan of 103000 and I got only only 97464 in my bank account.Where RS 5536 is goes ? I don't know. All goes as pressing fees or they are doing this type of fraud without any fear in mind.Also I got to know that ICICI bank has approved loan on rate of interest is 17%.When I have I applied for 100000 how they can approve loan of 103000 ?I also don't get call before transferring money to my account.I was waiting for call so that I can ask my all query regarding processing fee and rate of interest but they transferred money without final verification call.They want to hide all those information because their main motive is to cheat public.Please have a distance from all private sector bank specially ICICI bank and also keep distance from fraud company like policy bazar.Regards, Swami[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
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                              avij
                              from Bengaluru, Karnataka
                              Dec 1, 2014
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                              Address: Bangalore, Karnataka

                              This is to notify that I have been receiving sms alerts for an account which I have not opened from icici bank, I have already posted a complaint with no response.I will not be held responsible for any transactions from said accountI want an official from ICICI to contact me regarding removal of my number from the list.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a01b1g' in the subject line.

                              Regards,
                              ICICI Bank Customer Service Team
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                                soumitra_newtown
                                from Mangalore, Karnataka
                                Dec 1, 2014
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                                Address: Kolkata, West Bengal

                                My debit card suddenly closed by dunlop bridge branch without any prior information to me. I have contact in a branch they said it has been in closed status and done by dunlop bridge branch. I have talked to them also they said they will look into this. I don't want any delays. I must say ICICI loosing trust because of this type of behaviour. Name: Soumitra Sannigrahi Account:[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Sannigrahi,

                                We regret the inconvenience caused. An e-mail communication has been sent to you December 9, 2014 addressing your concerns.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  mohdjaved23
                                  from Gurgaon, Haryana
                                  Dec 1, 2014
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                                  Hi, I am Mohd Javed. My personal loan application decline due to the credit policies of the bank. Can anyone tell me what is the issue on my application because i can't understand what is credit policies. If it is documentation problem so i give all of the document you required on the time of submitting document to executive. If another thing please tell me. Application no is SR[protected].
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mr. Javed,

                                  We regret the inconvenience caused. We have made a note of your application number. Our official will get in touch with you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    H
                                    hjs_hj68
                                    from Delhi, Delhi
                                    Dec 1, 2014
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                                    Address: New Delhi, Delhi

                                    I hold ICICI money multiplier Bond of issues price 3000/- with face value of Rs 48, 000/- The details of the bond are Distinctive Nos 198832 Certificate No. 65805 Bond Holder No. 2556-682 Daye of Issue 22 Jan 1998 These bonds are in the name of my Daughter and I would like to change the ownership in my wife name In this regard i approached [protected]@icicibank.com through personal mail However there has been no reply from the ICICI officials
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
                                    Refer 'a018d3' in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      lkarthi85
                                      from Chennai, Tamil Nadu
                                      Nov 30, 2014
                                      Resolved
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                                      Address: Chennai, Tamil Nadu

                                      Hi all I have been using ICICI Bank for all the financial transactions online and through debit cards.I was happy at-least that their website is working well when compared to the branch contact points (Usually Employees in front counters don't respect clients). But with the recent upgradation of their website posted many many issues. 1. Tried to transfer some money to ICICI-PPF account - there was no text box to fill the amount :) 2. Tried to register ISIP to a mutual fund AMC, there was no option like that. The website is so confusing right now. Its better if they consider going back to old style. Fed up with the website nowadays, would like to look for other reliable banker, if they continue with this poor website :(
                                      Mar 23, 2017
                                      Complaint marked as Resolved 
                                      Once reported this was resolved in half-a-day.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        RJ4325
                                        from Mumbai, Maharashtra
                                        Nov 30, 2014
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                                        Address: Pune, Maharashtra

                                        I have an ICICI bank account for past 6 years now but I am thinking of changing my account because of multiple issues I am facing. When I tried to avail some banking facilities I faced a lot of problems and also I realized some hidden things: You would not be special customer for the bank even after having your account maintained with bank for 10+ years; which is not there in other banks. (No one will respect your request - if you need some help from bank) Amount deductions from bank account - Demat account changes would deduct automatically and you would not even realize, if you find that and try to close your account by calling bank customer care - you would get to know about the long list of procedures. Loan interest rates are higher than other banks. Many things I realized about bank when I needed the helping hand and did not receive anything.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
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