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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 939

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M
MuTthamizh Selvi
Sep 30, 2014
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Address: Kanchipuram, Tamil Nadu

sir my name is ETHIRAJ.S.I applied the credit card in your bank. In my credit card processed for customer verification only going on.Sorry to say that i don't wish the credit card. so plz kindly cancel my credit card. Thanks Regards Ethiraj.S
ICICI Bank customer support has been notified about the posted complaint.
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    indiankk
    from Agra, Uttar Pradesh
    Sep 29, 2014
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    Address: Gurgaon, Haryana

    DEAR SIR PAISAPAY (EBAY) HAS INFORMED ME THAT THEY HAVE INITIATED AND COMPLTED MY REFUNDS (RS 159.2 + RS 159.2) IN MY BANK ACCOUNT[protected] IN JULY'2014. THEIR MESSAGE IS AS FOLLOWS : Hello Krishan, This mail is regarding refund for the transaction on eBay for Paisa Pay ID: [protected]. We understand from your mail, that you have still not received the refund for the Paisa Pay Id - [protected]. As we checked with our bank they confirmed that refund was successfully processed by them and also provided the ARN no. ARN no.:-'85215224191427968535437 ARN no.:-'85215224191427968533564. We would like to inform you that ARN no is generated post debit to merchant and passing credit to card holder. Every issuing bank has their own process of reconciliation hence it may not have credited. So we request you to check with your issuing bank only. We trust this information was useful to you. Do let us know if you need further assistance. If you have any query, visit www.ebay.in/customersupport and enter keyword(s) in the search box to find quick answers, or reach us by phone, chat or email. Note: Before calling us, please generate a PIN by clicking Contact Us and select a suitable topic for which you wish to speak to us. This will enable us to save your precious time and quickly connect you to a suitable executive to assist you with your query. Regards, Girish P PaisaPay Team AS I HAVE NOT RECEIVED THESE AMOUNTS IN MY BANK ACCOUNT TILL DATE, PLEASE DO THE NEEDFULL AS EBAY TEAM (PAISAPAY TEAM) HAS WASHED ITS HAND AFTER PROVIDINBG ABOVE INFORMATION. THEY ARE BLAMING ICICI BANK ONLY . KRISHAN KUMAR KALRA [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
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      Michael Midhun
      from Coimbatore, Tamil Nadu
      Sep 29, 2014
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      Address: Coimbatore, Tamil Nadu

      Hi Sir, I am having a salary account in ICICI BANK My account no is ICICI Bank:[protected] [Michael Midhun] My contact number is : [protected] I was just checking my bank E-Statement and got the shock. My account has been debited by SMAB charges. [protected] SMAB Chgs Jun14+Stax 1.76 Rs 16.00 [protected] SMAB Chgs AUG14+Stax 43.26, Rs 393.26 I have no information about deduction of SMAB Charges from ICICI. No call, no mail and no msg. ICICI Bank will be debited on SMAB Charges continuously, Please resolve my issue and get back to my money.
      Aug 14, 2020
      Complaint marked as Resolved 
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        indiankk
        from Agra, Uttar Pradesh
        Sep 29, 2014
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        Address: Gurgaon, Haryana

        Dear Sir This is to inform you that ebay has confirmed to me in writing that they have processed Rs 159.2 + Rs 159.2 refunds in my ICICI Bank Account[protected] in July'14. Their mail is as follows : Hello Krishan, This mail is regarding refund for the transaction on eBay for Paisa Pay ID: [protected]. We understand from your mail, that you have still not received the refund for the Paisa Pay Id - [protected]. As we checked with our bank they confirmed that refund was successfully processed by them and also provided the ARN no. ARN no.:-'85215224191427968535437 ARN no.:-'85215224191427968533564. We would like to inform you that ARN no is generated post debit to merchant and passing credit to card holder. Every issuing bank has their own process of reconciliation hence it may not have credited. So we request you to check with your issuing bank only. We trust this information was useful to you. Do let us know if you need further assistance. If you have any query, visit www.ebay.in/customersupport and enter keyword(s) in the search box to find quick answers, or reach us by phone, chat or email. Note: Before calling us, please generate a PIN by clicking Contact Us and select a suitable topic for which you wish to speak to us. This will enable us to save your precious time and quickly connect you to a suitable executive to assist you with your query. Regards, Girish P PaisaPay Team BUT I HAVE NOT RECIVED THE MONEY IN MY BANK ACCOUNT TILL DATE. EBAY IS WASHING ITS HAND STATING THAT I NEED TO CHECK WITH BANK ONLY. PLEASE RESPOND IN WRITING THAT YOU HAVE NOT PROCESSED SUCH CREDIT IN MY BANK ACCOUNT TILL DATE BEACUSE : FUNDS NOT RECEIVED FROM EBAY OR THERE IS INORDINATE DELAY FROM YOUR END REGARDS KRISHAN KUMAR KALRA [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          kp2004sudha
          from Bhopal, Madhya Pradesh
          Sep 29, 2014
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          Address: Gwalior, Madhya Pradesh

          Date April, 2014 As Per Telephone Discuss to Ms Swati Mehta on Mobile No.[protected] send a Cheque in favor of Dream Yatra Solution of Rs.9, 999/= & After 2 Months no. loan come in my account. So I call this above no. new number [protected] given of Mr. Ved Prakash Sharma. He told me due to wrongly your amount will be deduct and your loan amount cheque & your deduct amount cheque is ready please send 12, 000/- cheque in favor of Dream Yatra Solution. I am send cheque of Rs.12, 000/- again deduct from my account. Ved Prakash Sharma told your 1, 00, 000/= Ch.No.007731 & 22, 333/= Ch.No.007732 ready to deposit this is dated[protected], as on date 27-08-14 their final call come for deposite our cheque, But Till their no. proper response above both numbers
          Aug 14, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
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            nikk0001
            from Pune, Maharashtra
            Sep 29, 2014
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            Address: Mumbai City, Maharashtra

            Dear Sir, My Account No.[protected], Branch - J.B. Nagar, Andheri (E), A service has been activated on my account no & i have not required for this service & Rs. 300 + Service Tax has been deducted from account so please give me reverse my amount & deactivate the same. Thanks Naresh Bohra
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              sssaini
              from Noida, Uttar Pradesh
              Sep 29, 2014
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              Address: New Delhi, Delhi

              Dear Sir/ Madam, I am Sidharth Singh Saini, worked with ICIC Bank Ltd. from Sept. 2005 to March 2007 Employee Detail: ICBK/HRMG/[protected]/84414 (EMP. ID - 84414) Still struggling for getting the PF A/C No., But there is no support from HR Dept., ICICI Bank, Delhi As i worked here on contractual basis so emp. id changed every financial year, salary was directly credited by the ICICI Bank only. Please help me out in getting my PF A/C No. so that i can process the application for the withdrawal of PF. Thanks & Regards Sidharth Singh Saini email- [protected]@yahoo.com
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                Preeti Bobade
                Sep 29, 2014
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                Address: Pune, Maharashtra

                Hi, I am writing on behalf of Rahul Vasant Bobade. Rahul has received credit card statement claiming total amt due as Rs.3228 out of which Rs. 500 is late fees. The irony is Rahul has already received a replacement card after clearing all the dues on this card for which we have received the statement of dues. Please check and confirm as the dues should be nil for this account and there should be no late charge then. We do not even have this credit card number now since we were given a replacement card after clearing all the dues. Awaiting your swift response. Rgds Preeti Bobade
                Aug 14, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
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                  G
                  Garima_Singh
                  Sep 29, 2014
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                  Address: New Delhi, Delhi

                  Hi, I have not yet received a confirmation from ICICI Bank for the payment submitted online to DDA housing scheme 2014 . I contacted DDA and was told that the payment is not received from the bank, however the amount has been debited from my account. Please look into this ASAP. As usual the ICICI numbers are always busy. Best Regards Garima [protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
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                    A
                    AjayKYadav
                    from Hyderabad, Telangana
                    Sep 28, 2014
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                    Address: Gurgaon, Haryana

                    Hi, I am having a salary bank account in ICICI Gurgaon branch from last two and half years and my account no. is[protected]. I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges twice in 1 month. There has been no intimation of tis by bank. Can somebody suggest any corrective action. Regards
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Hi,

                    I am having a zero balance, salary bank account in ICICI BANK for more than 10 years.
                    my account no. is[protected]
                    My contact number is : +[protected]

                    I am based abroad and on checking my detailed statement online found to my utter shock that
                    My account has been debited by MAB charges many times over!

                    22/02/2014 SMAB Chgs-Jan14+Stax 161.71
                    26/04/2014 SMAB Chgs-Mar14+Stax 5.50 50.00

                    ... and more


                    I have no information from ICICI and to begin with its a zero balance account hensce deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will
                    be left with no other option but to take this matter to higher
                    authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule
                    8(1)(k) i.e. "levying of charges without adequate prior notice to the
                    customer" of The Banking Ombudsman Scheme 2006.

                    Thanks

                    Irfan
                    Dear Sir,

                    We regret any inconvenience caused. Our official will get in touch with you to assist you with your concern. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      G
                      gsibal
                      from Mumbai, Maharashtra
                      Sep 28, 2014
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                      Address: New Delhi, Delhi

                      Hi Sir, My name is Gurpreet, and I am holding an ICICI BANK Credit Card. I wanted to report one of a highly disappointing and frustrating experience I had with the credit cards divisions and I would need your help in getting this resolved. Recently I got my Credit Card Bill for the Credit card number [protected]. The details are as below Previous Charges : 24, 876.35 Purchases/Charges : 14, 433.42 Payment : 29, 625.53 Total Amount due : 9, 684.24 Due date : 03/10/2014 A few notable things were that the purchase/charges of 14, 433.42 included an interest amount of 1, 439.78 and service tax of 177.96. I made a payment of 23600 out of the total outstanding amount 24, 876.35 before due date. On the remaining 1276.35 I have been charged an interest of 1439.78 + Service Tax which makes it to around 1600+. I mean interest on balance 1200 Rs is 1600 +. This is really unacceptable. and also in a span of 4 more days I made the complete payment. I spoke with the customer care official also. His name was Shiv Kumar, the reference ID for this communication is SR[protected]. I spoke with him and tried to explain him the same but instead of reversing the wrong charges he asked me rudely that this is the process that I need to follow. He can't do anything on this, and its my wish to continue with ICICI bank. I followed up with more customer care executives but no one is at all ready to reverse these fraudlent intereset charges I need your help in getting this resolved as ICICI bank is not even ready to listen to me
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      I hav contacted customer care many times and asked them why I am supposed to pay interest for the whole amount when I have paid more than 95 percent of the amount before due date.. They have simply ask me to send an email to [protected]@icicibank.com and they will reply within 24 hours. It has been over 48 hours now but no one even bothered to contact or reverse the fraudlent interest charges.
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                        Noushad ummel
                        from Muluppilagadu, Kerala
                        Sep 28, 2014
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                        Address: Kannur, Kerala

                        Respected sir,

                        I am using icici account 2008 onwards[protected]. Because i like your services. Yesterday on 27/09/2014 i visited your thalassery (Kerala, kannur district) branch. And i lost my atm and i visited your branch and requested to a loose cheque withdraw the money from there. The urgent was my nephew was in hospital so that i requested a loose cheque. In my account 1, 85, 000 was there and i was plan to withdraw a 25k. But your employee informed that there is no option to give a loose cheque, i requested them and they told they will provide. After that they asked my id card. But i didnt carry the id card but they informed that they will not provide the cheque and they told that go and come with id card. I am requesting cheque from my home branch and i told him you can cheque id from your system, they replied that but they are murmmuring something. It was very bad experience for me. There are n number of banks in my hometown, if there is urgent we can withdraw by loose cheque. But why should your bank. I asked them and they are thinking that i am their slavery, i traveled 12 kms and taken my id card and submitted in bank. Then they informed me bank time is over. Then i closed my accout from at the time itself and after that they are threatening me we wil providethe money by d.D only not by cash. Because they also knows that i need the money.

                        I deposited my money in your bank and i want to come in your staff feet for withdraw. What rule it is. What they think.Inside the branch they are not working they are thinking that in saturday bank rules are in their hand.

                        Its my personal request sir, dont appoint these kind of employees in the bank. Its going reputation of your bank. There is a negative impression for your bank. Because n number of people are saying this, it was very shame for me she is behaving to me like a slavery, so i am not leaving this. Its my mannerse to submitted complaint to you. Now i will share my experience to every social media and i will complaint to banking ombudsman. Your bank and employees insulted me so i am going to give complaint.

                        Noushad
                        [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Imam Shaik
                          from Hyderabad, Telangana
                          Sep 27, 2014
                          Resolved
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                          Address: Hyderabad, Andhra Pradesh

                          ICICI They Don't Have Gets to Go Legally...? And By Using Recovery Agents Men &; Women's Is The Right Way? ICICI Given this Type Of Respect To Indian Constitution? Why RBI..not taken Action When ICICI Illegal Activities?...Pls Help Me ... 1)They are Creating Newsence in My residential Area..In Residential area they are using ladies to talk badly in behalf of other about me..I don't any Object clear the actual amount witch was I Used.. 2)From July I am I service..before that I am job less...I am ready to Pay Credit Cord about which..I used..when ever these recovery person's I call I use request pls come to ICICI Official Letter Like..But they are not shoeing.? And they are Blackmailing MY me in my service.. *3)-Being A International Bank --When He Knows My Recidenceal & Office Address..Why they are Coming Legally...? They don't Have Confidence In Indian Roles..? How R.B.Is allowing This type Of Recovery agents..? If R.B.I Con't take such a action -See How they are Recovery Agents? They are Using Ladies..at Bustops..and by walk…Is it the Right way? This is the Standard Of the ICICI? Using Ladies and give training to how to cath the Persion..Is It Right ?..What ICICI…? I am same sending to Our Horn le - Prime Minister Office also.. They are male –they are Using 18-23 By provaiding byckes..? When I Called to the 040-Customer care Of ICICI-Bank-No[protected]speak Customer support Office Mr.Basha...I Request him..22 and of august..i speak nearly 10 mints..but I didn't get any Responds... I am getting Calls From Chennail..Mobalie w..now also..Threten calls... Once again I am requesting You Kindly Help Me ...Pl settled my Problem...Sir.. Pls Note--If my no ..not working pls mail me /send me SMS..
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Imam Shaik
                            from Hyderabad, Telangana
                            Sep 27, 2014
                            Resolved
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                            Address: Hyderabad, Andhra Pradesh

                            ICICI They Don't Have Gets to Go Legally...? And By Using Recovery Agents Men & Women's Is The Right Way?
                            ICICI Given this Type Of Respect To Indian Constitution?
                            Why RBI..not taken Action When ICICI Illegal Activities?...Pls Help Me ...
                            1)They are Creating Newsence in My residential Area..In Residential area they are using ladies to talk badly in behalf of other about me..I don't any Object clear the actual amount witch was I Used..
                            2)From July I am I service..before that I am job less...I am ready to Pay Credit Cord about which..I used..when ever these recovery person's I call I use request pls come to ICICI Official Letter Like..But they are not shoeing.?
                            And they are Blackmailing MY me in my service..
                            *3)-Being A International Bank --When He Knows My Recidenceal & Office Address..Why they are Coming Legally...? They don't Have Confidence In Indian Roles..?
                            How R.B.Is allowing This type Of Recovery agents..? If R.B.I Con't take such a action -See How they are Recovery Agents?
                            They are Using Ladies..at Bustops..and by walk…Is it the Right way? This is the Standard Of the ICICI?
                            Using Ladies and give training to how to cath the Persion..Is It Right ?..What ICICI…? I am same sending to Our Horn le - Prime Minister Office also..
                            They are male –they are Using 18-23 By provaiding byckes..?
                            When I Called to the 040-Customer care Of ICICI-Bank-No[protected]speak Customer support Office Mr.Basha...I Request him..22 and of august..i speak nearly 10 mints..but I didn't get any Responds...
                            I am getting Calls From Chennail..Mobalie w..now also..Threten calls...
                            Once again I am requesting You Kindly Help Me ...Pl settled my Problem...Sir..
                            Pls Note--If my no ..not working pls mail me /send me SMS..
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
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                              I
                              Imam Shaik
                              from Hyderabad, Telangana
                              Sep 27, 2014
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              Sir,
                              This is to Inform you that i getting Harassment From I.C.I.C.I. Recovery
                              Team throw the Phones & buyck Following Newsense Harassments...Details Mention in Request latter in attachments..pls file the F.I.R..& Take action against them...Pls Save Me from I.C.I.C.I Recovery batch..in Hyderabad they are Using Chennai No..Throw that they are Harassing Me..
                              Sir, ...Pls Go throw the Cell No...&...Vehicle No..Sir...I will Come and meet you.Pls Help Me..I am unable to Sleep also sir..pls Help Me...
                              Thanking You Sir,
                              Your's Truly,
                              Shaik Imam,
                              Manager-Advt,
                              Suryaa Telugu Daily,
                              [protected],
                              [protected]@gmail.com.
                              [protected]------
                              Subject; - Harassment of I.C.I.C.I. Bank Credit card dept …Request regarding…
                              I Shaik Imam working as a Manager Advt in Surya Telugu Daily, Residence in Arvind colony Lane no-2, .
                              I received calls from I.C.I.C.I .people.
                              Cell no Dated
                              [protected]
                              [protected] 26-7-14
                              [protected] 25-7-14 +31-7-14
                              [protected] date I forget but in between dates..

                              This above phone numbers, I am got calls, on August 1st I got a call at 10.30 again I call I told them
                              To come to control room in the afternoon...I will Meet You like...After 10.30 of the day 1st of August,
                              They started the fallowing by the bikes 20to 30 bikes a day they are fallowing from the street of my house to Office...And from Office To me On my Official work I use to Visit the some depts. & Govt Banking sector...Where ever Ii ill go the come they will watching and create nuisance..Because of that I lost my image & Due that harassment I am not able to work and I am getting Disturbance.
                              My Route to go Officer—
                              Towlichowki to Dubai bazaar –Filmchambres-C.v.R news to durgammacheruvuroad--peddamatemple –madampur road sigle..from ther to straight to Y.S.R.Stative-Chandanayak Thanda. From there to Office. .My Official visits S.B.H.Head Office, Haca Bhavan, S.B.I. Zonel Office koti-Hyderabad Metro water works-DrDl, Drl. Agricultcher university..Rajendra Nagar Govt Depts..M.S.M.e..Balanagar..S.C.Rlr G.m.office,
                              Pls save My Life from them. My Vehicle No is Ap13-5363-Lml-Old...
                              On[protected]I tried to catch Person vehicle no Ap13-f 8261 Tow wheeler—11.10Am
                              Ap28-Cj 5417 Two Wheeler- 11.25Am
                              Ap28-3728 Two Wheeler 12.30Pm
                              Ap9-cc-3903 Do 11.20Am
                              Ap28-3128 do 12.45Pm.
                              Thow again I send Message-Request the stop Newscence Pls send Your Person to my Office On 16/17 at 10.30am along with Official letter by the company Like—After this Message the stated With Bike Fallowing Harassment Sir . Sir please save me and take action agonist I.C.I.C.I. Company
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Sep 27, 2014
                              Updated by Imam Shaik
                              ICICI They Don't Have Gets to Go Legally...? And By Using Recovery Agents Men & Women's Is The Right Way?
                              ICICI Given this Type Of Respect To Indian Constitution?
                              Why RBI..not taken Action When ICICI Illegal Activities?...Pls Help Me ...
                              1)They are Creating Newsence in My residential Area..In Residential area they are using ladies to talk badly in behalf of other about me..I don't any Object clear the actual amount witch was I Used..
                              2)From July I am I service..before that I am job less...I am ready to Pay Credit Cord about which..I used..when ever these recovery person's I call I use request pls come to ICICI Official Letter Like..But they are not shoeing.?
                              And they are Blackmailing MY me in my service..
                              *3)-Being A International Bank --When He Knows My Recidenceal & Office Address..Why they are Coming Legally...? They don't Have Confidence In Indian Roles..?
                              How R.B.Is allowing This type Of Recovery agents..? If R.B.I Con't take such a action -See How they are Recovery Agents?
                              They are Using Ladies..at Bustops..and by walk…Is it the Right way? This is the Standard Of the ICICI?
                              Using Ladies and give training to how to cath the Persion..Is It Right ?..What ICICI…? I am same sending to Our Horn le - Prime Minister Office also..
                              They are male –they are Using 18-23 By provaiding byckes..?
                              When I Called to the 040-Customer care Of ICICI-Bank-No[protected]speak Customer support Office Mr.Basha...I Request him..22 and of august..i speak nearly 10 mints..but I didn't get any Responds...
                              I am getting Calls From Chennail..Mobalie w..now also..Threten calls...
                              Once again I am requesting You Kindly Help Me ...Pl settled my Problem...Sir..
                              Pls Note--If my no ..not working pls mail me /send me SMS..
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                                uttamtani
                                from Bhubaneshwar, Odisha
                                Sep 27, 2014
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                                Address: Visakhapatnam, Andhra Pradesh

                                i am trying to upload the photograph for online filling up of dda application form, while other banks are facilitating their account holders and customers, why is icici indifferent towards this, i regret that i have an account with icici bank, planning to schange the banker if this continues
                                ICICI Bank customer support has been notified about the posted complaint.
                                very arrogant attitude of staff,
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                                  pushpa chatterjee
                                  Sep 27, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  My name is pushpa chatterjee and I m staying in delhi now I have applied a credit card of icici banks and
                                  icici bank taken all the documents behalf of this but after my card approve they send this card to blue dirt
                                  courier and employee of blue dart courier is very indiscipline person and they don’t dispatch my card at my resident
                                  address courier person said thy send the card to the bank for cancellation in this time I called customer care of icici bank and said all those thinks about blue dart courier that they never picked the call and field employee are said lie always
                                  and etc.
                                  Now ICICI bank said they cant do anything for this...after a long processor they said they dont know any thing.
                                  My question is if customer is harassed by that courier then why don’t they send the cared by another courier.
                                  card cancelation is not the solution .I fact after card dispatch Icici bank never given me any mail on my mail Id which I
                                  already given to icici bank.
                                  Because of this card apply I taken 10days live form my office and at the verification time I given my 72 hours time .
                                  I raly given much time to icici bank for this processor.

                                  So,
                                  I need judges.This is one type of corruption.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    krishnasachin
                                    from Delhi, Delhi
                                    Sep 27, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Dear sir, I got call from icici bank credit card department they offered me a coral credit card by saying that i vil get this card within 7 days with these facility like their executive said i will get 2, 75, 000 credit limit and 40% cash widrwal facility . I said ok i[censored] are this facility . I needed money that time so i said ok to that executive name sunny . Now when 7 days passed away i did not got any card from them sso i called to that executive name sunny, he said mera kaam ho gaya aab ap jaano or apka kaam jane .. then i called in customer care they said we did not get your file, whenever we will get your file then we will start your card process .. i was helpless due to my personal reason i was staying in hotel their charges was rs 2500 per day and i waited for this card for almost a month now because bank has told me i will get this card in 7 days but i did not after waiting of this card finally i got this card but till then my hotel bill was made around 50000rs . And when i opened the envelope there was a blunder happened with me. I saw there was credit limit of only 45000 rs and there was no cash withdrawl facility on that time i really money but bank has cheated me . I called in customer care there was a executive name jayant i asked him to sort out this problem he said i will clear this problem till then you use this card and call me after 2 days, i did not resolve my issue then i called him mr. Jayant but i found he was not there some other executive said to me that he is not in office call after sometime . I was just calling them but nobody was responsing to me then i thought of going direct to bank, the bank person said to me we cant do anything from here you have to contact to customer care. Since then i was just contacting them but nobody was responding to me . Now the situation is i have used this card so they are continously calling me and harashing me by their executive everyday . I am saying please i will pay your amount but first of all as a customer you have to solve my problem . But they are just calling me and harashing me everyday... I Have a request from you please take some necessary action and please solve my query . Regards a helpless customer
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      amitshikarwar
                                      from Solapur, Maharashtra
                                      Sep 26, 2014
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana

                                      I have a salary account in ICICI bank for an years now. When I checked my bank transactions and I found that there is one debit transaction '57110544 DP CHGS TILL AUG-14'---- INR 674.16'. When I created the account, No one told me about any DP charges or any other hidden charges, ICICI representative told that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable!! Please refund my amount as soon as possible else i will send a mail to senior authority of ICICI bank regarding my issue . My phone number is [protected] or [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      The same has been happened with me on 26 Sep 2014 when I checked my bank transactions and I found that there is one debit transaction '57117124 DP CHGS TILL AUG-14'---- INR 561.80'. Before deducting such amount no alert transaction message has been sent to my mobile.
                                      My ICICI account number is[protected]. Kindly refund this amount as soon as possible other wise i will raise this issue till senior authority.
                                      Kindly coordinate.
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                                        DR SANTIMOY MUKHERJEE
                                        from Kolkata, West Bengal
                                        Sep 25, 2014
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                                        Address: Bardhaman, West Bengal

                                        PLEASE FIND THE FILE ATTACHED.Dear Ms Sireesha Kagnati, Thank you for your bogus clarification. First of all let me tell you that I did not require any certificate for my credit worthiness from you, because Govt has agency for that.You do not have any authority regarding above. Secondly, the reason cited by you for refusal of loan is not correct.If the nature of the land characteristics is a bar then how could have the ICICI BANK had disbursed me loan for the same plot of land+house in the past.(vide your record -LBASL[protected], WE HAVE CLEARED THE LOAN IN FULL). Thirdly, disbursement of loan is Bank's right, but they can not cheat us which your staff Chandrachur goswami of Durgapur branch has done.He has several times told us that ''your loan has been sanctioned'', after looking through the papers/documents provided by us in duplicate. Fourthly, you mentioned nothing about the return of the processing fee and documents[some of them are in originals] and advocates fee. Awaiting quick response from your part. Thanking you . Sincerely, a mukherjee
                                        Oct 26, 2014
                                        Updated by DR SANTIMOY MUKHERJEE
                                        No solution.Only assurance, that your payment reversal has been approved.Refund order draft/cheque is being issued in a day or two and so on.
                                        The whole ICICI bank is run by fraud people.
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