ICICI Bank Complaints & Reviews

Hi i am Rajesh, today on 26.08.2014 i recieved a call from[protected] who said he is calling from icici credit card dept.and it was regarding redeemtion of reward points and increase of credit limit and sending me new card regarding this, he asked me to talk to his manager even though i said i was not intrested. I told to the manager that i was not intrested in the above said points, and he cut the call. Immediately i got call from the same number, by answering the call that person started to use abusive words in Tamil which was very shocking to me.The time he called was 6.31 pm.Being a customer with icici for a very long time this incident makes me upset very much. How a reputed company have these kind of staffs. Please take neccesary steps and get me a feedback regarding this

I had complained on 21-8-14 regarding the above in detail. Today, again Mr vinay of icici came to my house & office with his intimidatory tactics saying that he has been sent by his seniors at icici. Looks like icici managers tacitly support such illegal & coercive methods. Request you to please take up the matter with icici once again & the crime branch of the Police Commisionerate of Bangalore as such persons are likely to commit crimes. The fact that inspite of referring my complaint to customer care of icici, they are still coming, means they are not bothered. Prevent any crime from happening
Yours is one of the right forums...sm shah

Dear Sir / Madam I have applied for credit card in the month of April 2014, but the card is not delivered to me so far. i am getting the credit card statement regularly from your mentioning joining fees and other late fee charges, but i don't have any card. Please tell me what is going on. i have so many to your customer care executives but no positive response from there also they have told me your card is already blocked and cancelled but still i am getting the statement from your side. Please cancel the card immediately and also waive off all the outstanding. now this is the last warning otherwise i have no other choice to move the consumer court. Regards, Amit Kumar Aggarwal Registered Mob. no: [protected]

Hi I Mr. Devendra Damodar Gawde having credit card of your bank. I was using this card from last many years. I have used your card regularly and make payment also. My payments were not very regular but I did not refused to pay your payment and tried to cleared your money. But your bank without informing me blocked and closed my account. One day a call come to me and told pay final payment. I did not like this at all but still don`t care many banks are still with me. So I paid the amount which your told by your bank person. I thrown all the icici banks cards and bills since they are of no use. Now your bank send me some message on my mobile that I have to pay 3167/- but I don`t know for what I have to pay. If you say its final payment then why this message come to me. I tried to contact customer care but they ask me for credit card details but I don not have my credit card and without that I cant talk with your customer care. In other banks without card details they forward the call to their executive person because they care their clients. Now you will charge me extra interest on my amount. what type of money you earning. Is ICICI bank earn money like this? What is the procedure to a lay man to talk to your customer care for help. Some years back your customer care called me and ask me to start E.C.S. service for MTNL and Electricity bill payment. Your irresponsible person taken a wrong customer account number for my MTNL bill and paid the bill of one PCO in Andheri. I called many time but your helpline taken many months to provide me a simple letter stating this is done by bank but I kept quit. But now I decided to go legal for your harassment and if you are charging me interest for my bill I want that MTNL bill amount with interest should reimbursed to me since it was your banks fault. Also I want my bill details why this message came to me for bill payment with threat that my record will spoil. This is my final email to you if my problem did not solved will be going to consumer court. My details below. Mr. Devendra D. Gawde. [protected] 4477...7012. Very Unhappy Mr. Devendra

R/sir I patoju poornarao credit card no [protected] I am 30 years card holder in your bank, i am prompt bill payer during the above period but fortnightly I am not paid full amount because I am not in my state I am in formed my friend to pay 38000/ he is paid Rs 37000/ only remain Rs633/ not paid due to communication gap in this reg i contact your customer care rep on 24/08/14 at 21 hrs he is given very bad reply and he is given to cancelled card we are not any reversal due to this reason i want cancelled the card pl give suggestion thanking you sir

I tried recharging my mobile BSNL-Cell One No. [protected] on three occasions. On all the time the amount has been debited from my account ICICI Bank SB A/C No.[protected] but the mobile has not been recharged. The details are as follows; 1. On 30.7.2014, for Rs. 100/- 2. On 30.7.2014 for Rs. 110/- and 3. oOn 22.8.2014 for Rs. 110/- (Tr NO.[protected]. The amount also has not been credited back to my account. Pl reverse the amount accordingly

Hello Mr. Neelakantan Pillai This is Manish sharma and my bank account is[protected]. it has been debited 250 rs of dmat opening account fees on 22nd july 14. I called to customer care and told him regarding wrong charges and he agreed to refund my money with in 3 working day but i din't get my money till now and i received call from DMAT account officer to refund money with in 3 days. but i called to customer care today she put my call on hold long time and not reply. Thanks & Regard MAnish sharma

I applied for ICICI credit card a month ago, their representative came and collected the required documents on 2nd day. Since then I have not heard anything from these guys. Their online website doesn't shows much and keep saying that they are processing my request and would contact me in 2 days, that 2 days are coming from almost 15 days. When I write to them using their online portal, they say they someone will contact me shortly, but no one contacted me ever, I have done that almost 20 times now. I also tried calling their customer care and check for the application status, but that is all IVR and it ask me to give mobile number and they will call me back, however I never received a call back from them. This is poorest customer service, I have ever seen. Worst !!! Application id is [protected] - Credit Card from ICICI Bank. Mobile number is [protected]

ICICI Direct is a fraud company. People are so bad - they lie and cheat to take money from customers. Persons- Kapoor Singh, Vishal RamKrishnen, COO, Amreen Shaikh- All are involved. They have misused- withrawn my hard earned money from my a/c without my knowledge -as a fees for ICICI DIRECT classes. Without my signoff on any papers they have taken my money and not refunding to my a/c back. People should not rely on ICICI DIRECT. Such a pathetic experience i have

Hi,
I own a credit card account of icici bank since last 16 years.Recently I have been charged late fee for my payments. Even though i made my cheque payment 3 days before due date. When i talked to the executive he suggested that the payment should be made 5 days before the due date. i agree to the suggestion, however I believe the earlier charged payment should be reversed, as I had made payments on time. Its just the cheque didn't clear on time.
I am a retired lady and request yiu to please waiver the late payment fee.

Card no. [protected]
Mobile no. [protected]

Dear Sir my name is Manohar Parab, I Received Call from ICICI Bank Delhi Head office Regading Personal Loan, i have given a Document Along with 10, 000/- Premium Cheque in the name of Prudential Patner on month of April' 14 After that Puja Singh From ICICI Delhi office told me your Loan is sansion and transfer the Amount within 8 Days, But i have not Received Loan Amount as on date, I calling to Puja Singh But Phone number is Busy, any budy Picked he telling he is not in office, i am Licening from Last Five Month, i am not Receiveing any call from Puja Singh I calling to Puja Singh on Following No. [protected] This Type of Service Giveing ICICI Bank, pl. give us Solution, or Return my Rs. 10, 000/- to us Regards Manohar Mumbai Mobile : [protected]

My name is pavithran b, ayyappa nilayam, ananngoor, kasaragod kerala 671121, i am the sb account holder of icici having no.[protected] mob. [protected] email [protected]@gmail.com
This is my 15th or 20th mail to your different site
Unfortunately no reply recieved till now.
I have withdrawn rs. 3000 on 29/07/2014 at canara bank atm, naimarmoola, central university atm counter, i got only rs.500 (2500 shortage)record no 8454 and i took mini statement record no 8455 in the statement it was 3000 again i withdrawn rs 1000 record no 8456 i got only rs 200(800 shortage ) total 3300 shortage, again i took mini statement record no 8457 it was 1000 withdrawal, next day i met icici bank kasaragod and filed a complaint, after a week i approached the bank i got no satisfactory answer. So i humbly request you to do the needful and reverse the shortage amount.

Thanking you

My saving account no is[protected] with egmore branch statement for myaccount not recd for the past two quarter i am not awaring the balance amount as well as transcation also not aware it is requested that statement for saving account may be forwarded frequently still my account transcation is stll alive kindly do the needful regards

Sujata jain
A/c no[protected]
Icici bank
Sodepore

Please check and let me know whether the charges charged as mabchgs is genuine or charged as per you will, the heights of charges charged is in the month of july.
I am a widow, and this pension is my only source of living but it does not make any sense to you, your priority is to charge as per your will.

So please let me know whether it is genuine or not, if not then please return back my money.

ICICI can send notices & file case in the court for delayed or non-payment on credit cards, but cannot send persons to the house & office & harass & threaten us.Since past few months ICICI personnel in Bangalore have been going to my house & intimidating & harassing my wife & other inmates though they were told to go to my office. Today 3 persons Mr Rajesh, Mr Pradip & Mr Vinay ( mob No. [protected] ) had come to my office & though i spoke to them politely for sometime explaining the problems the company was facing as dues from some customers had not come & company was in a financial crunch, they did not want to listen & threatened me & my family with dire consequences if i did not pay up. They cannot use coercive methods like this. They say they are not bothered about any police complaint as they claim all the top police are in their pockets. If such is the case, we cant even make a police complaint. ICICI had earlier on a few occassions been warned by Bombay High Court as well as The Supreme Court against using coercive methods & against sending goondas & against sending any persons to go & harass or intimidate & threaten clients. Hence, i request you to please use your good offices to speak to someone seniour at ICICI immediately as these peaople have threatened to come to my house tomorrow itself & do harm to me & my family members. Request for an URGENT RESPONSE & HELP...S.M.SHAH.

I have opted Card Protection Facility in end of May worth Rs 1399/-, in which Phone Banking Officer told me that I'll get Rs 1000/- gift voucher in this also of Raymonds and rest Rs 399/- is the basic fee of protection. But till now I didn't got any gift voucher. I have submitted the complaint to their Service Head also but no action was taken. Complaint No. :- SR[protected]

I was offered a free CORAL credit card by an ill informed ICICI bank representative. I have reported the matter to the call centre and they said they would reverse the charges, but they did not do so . After 1 month when i called them, they said that they are not able to cancel the charges. What a fraud bank this is, making customer pay for representatives mistake. I have written a complaint to the senior management and hopefully should be resolved.

Dear Sir


I remitted money from Riyadh through Tahweel Al Rajhi on 9th August'2014 to my Central Bank of India Account, Kodambakkam, Chennai 24 with IFSC Code: CBIN0280875.


The unique reference number was PON/[protected]/722. This transaction was returned by ICICI Bank stating that IFSC code does not match with the account number.


I have lost around SAR 400 for no fault of mine.


I have done similar transactions to the account earlier and it was successful.


Please do the needful


Regards


S.S.Venkata Subramanian
Mobile:[protected]

Hi, My account is[protected] and cust. id is[protected]. It was my salary account and is left idle for some time. I got bank statement to my mail stating that smab charges have been deducted. It shows that cjarge description as 'SMAB Chgs-Mar14+Stax 43.26' and an amount of Rs.393.26 has been deducted for many monthes. Kindly look into the matter and refund my money. My no.- [protected] and email - animitra.[protected]@gmail.com Thanks and regards, Animitra Roy

Today i have seen the credit information report in which i came to know that there are two credit cards vide card no [protected] and [protected] running on my name. I can not understand that i have never ever taken the credit card from any of the banks. Icici bank is the bank who is strong in kyc guidelines. I want to know that why the cards are on my name when i have never taken this. For your assistance, please check the same with below mentioned details
Name rajesh kumar
Dob 01 mar 1981


I want the bank update the data urgently as it is distyoing my cir .