| Address: Bangalore, Karnataka |
Respected Sir, I got call from ICICI bank credit card department on 23-Aug-2014 from Delhi with this phone# +[protected].They told me that my credit card reward points around 7000 have been expired last month and asked me to go for Icici Services for which they can utilize my rewards points. I asked them how to trust whether the call is from really icici or some other person, they told me last transactions, last payment and also they sent me OTP password to my registered mobille# and also to my registered email-id. Once i got message to both phone and email-id, i accepted that they are calling from icici and agreed to take their services.The services mentioned to me that they ll send 7000/- worth Shoes, sunglasses, wrist watch, wallet & some online vouchers which can be used to purchase any other online. They said will charge from my credit card for now and will revert back in 3 days the entire amount
with my expired Rewards points. I entered my OTP password and card details thru IVR on that day and 6999/- was debited from my credit card. Today I called to icici bank and they are saying it is Fraud and they dont revert back the money.These are the Fraudsters phone numbers# +[protected], +[protected], +[protected] Please help me to resolve this problem and to stop this Fraud and take strict action on those people who are cheating.
Thanks,
Sundar M
Aug 14, 2020
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
ICICI Bank never asks personal, account or financial information from the customer’s. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '222980' in the subject line.
Regards,
ICICI Bank Customer Service Team