ICICI Bank Complaints & Reviews

During the period 10th June to 15th June 2019, ICICI Bank has wrongly debited
Bank Charges to my SB A/c 8 times i.e. Rs.885 4 times and Rs.413 4 times
towards cheque return charges. I have already submitted premium discontinuance letter in respect of my two policies : 1) Pol.No.21799668 and
Policy No.21917244 on 18.2.2019.
There was auto debit option in my a/c and that is already cancelled after
submission of these two letters.
I have not issued any cheque towards payment of premium in case of above
two policies.
You are requested to please look into the matter and kindly reverse the bank
charges wrongly debited to my a/c
Regards,
Seema Sadanand Bhole
E mail id: [protected]@gmail.com
Mob.No.[protected]

Am an icici bank customer. Bank charged ecsrtnchg charges of 413 rupees on 07/06/2019. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is priyanka.[protected]@gmail.com

Thanks & regards,
Priyanka

Dear sir,
Balance is deducted but Recharge is not done.
Payment done but Recharge unsuccessful.
I have done the Recharge for Jio number through my Jio upi Amazon pay money has been deducted from my bank account but Recharge is not been yet.
Refund my money.
I have Recharge Rs 399 via Recharge Jio online app.
I have used upi as payment mode .
The payment was successful to [protected]@icici for Rs399 but no Recharge was done.
So please refund my money.
Transaction no.[protected]
Date 18 June 2019
Time - 11:17:48 Am
Regards,
Rajendra Vitthal Late
Phone [protected]

Dear sir,

I have one ICICI unsecured redeemable bonds in the nature of promissory notes issued on 01.07.1999 (ICICI ONLY VIMAL VASTRALYA BONDS, a money multiplier bond-private placement series R/BPN/99/1) which was to be redeemed on 01.01.2018. But do not know how to redeem it and where to redeem and on which formate and how discharge and supporting documents for redemption in my bank accounts. Also i do not find any relevant information or instruction how to redeem the bonds. Can some help be available in this regard from the company or its successors or associates or any fellow bond-holder?
Copy of bond attached.

Thanks with regards
Naresh Prasad Gupta
Boring Road, Patna 800013
[protected]
[protected]@gmail.com

Hi, while shopping on myntra i paid using my ICICI debit card but transaction failed of RS 3, 924 on 15th June 2019 that time amount was debited from my account but myntra don't receive it. I once again tried but even for 2nd time transaction failed and RS 2, 504 was again debited from my account. Please help me as this amount is still not credited back to my account.

MAB charge deducted every month in spite of maintaining more than 10K in my ICICI bank account at Bangur Nagar goregaon West branch. Only for 6 days in last 6 months my account balance is below 10K otherwise it is mostly in range of 25K -40K every day. In spite of this every motnth MAB charges are deducted from my account since JANUARY 2019.in spite of maintianing much more amount...

This is Balakrishna K. Using the ICIC bank credit card (Card Number: XXXXXXXXXXXXXXXX). On Nov 23rd, 2018 I made an online transaction to purchase a weighing scale for home purpose which is worth Rs. 1399/-. The transaction was successful and i didn't see any error or warning. All went very smooth. But in January 2019 when I checked my old credit card statements, I found that there was a deduction of Rs.1399/- two times at the same time of the purchase which I did. Immediately I called-up the Bank customer care and they suggested me to send the customer dispute form along with my identity proof details. I have done that. The Service Request Number was: SR[protected]. I thought bank will resolve my problem. When I called the bank again for the status of my complaint in Feb first week, I got to know that my request was closed without any intimation to me. SO, again i raised 1 more complaint for the same. Service Request Number was: SR[protected] and I sent the customer dispute from again along my identity proof. I stated following-up with the bank and they are saying it is in process. Again, I called them got the same reply as, your request estimated resolution will be in June 2019. So, I called them again in the month of May 2019. I got the response that my new complaint also has closed and no intimation to me. I asked the customer care agent why there is no intimation to me when my request is closed. As I am the customer of the bank that is your responsibility to at least inform me. He told me that the bank sent SMS and email to your registered mobile number and email ID. I asked them when it happened. He was not able to answer, and he said you will get it now.

Again, I called them the next day and this time my call was transferred to some next level person. He stated talking to me in a harsh way and when I asked him to explain me the reasons why my complaint is closed and no intimation. He said, "why we need to inform you"... and he asked me to log a police complaint against the vendor (Flipkart) which I purchased the weighing scale through online. I already checked with the vendor (Flipkart) and they confirmed me that they received the amount only once.
I am very much disappointed, and I lost my mental peace because of the bank officers’ harsh words and the way he given the response. I am raising this complaint not for any compensation but at least bank should take the responsibility of my concerns.

I have paid my Credit card bill settlement amount. Still ECSRTNCHGS 413 /- deducted twice from my account. After so much commitments from bank, still unknown charges deduction is happening on which I am not getting any message. Difficult now a days to ignore such issues as this is hard working money saving in bank. I am regreting to accept credit card from ICICI Bank

Something is SERIOUSLY WRONG WITH ICICI.
First - they change their helpline numbers to only 1800 numbers - and those numbers are practically non-reachable from outside of India.
Then someone gives me a +91 number (+91-[protected]) which seems like a right number but when I tried calling the same - the automated response disconnected my call saying "This number is accessible only if you are calling from an international number". Well the system is pretty retarded if it doesn't consider an international number international. I have been frantically trying to reach ICICI Bank for the past 2 weeks from Dubai but no respite.

Can someone help?

I have just recharged with rupees 149 to my jio number by using UPI I'd.
Payment was successfully done, but I didn't have yet get my phone number recharged.
Please stop bothering us with such issues.
Kindly! Either make my recharge successful or refund my money as soon as possible.
And for your kind information, everyone is not interested in wasting their money in such companies.
Please never try to use such strategies for the sake of money.

Sir jab hamne lone lia to hame phle information ni di gyi thi ki lone clear karate time 4% extra lgega... Hme lone lete time hi 2 saal me clear ki baat ki thi but ab hmse 4% prepayment liya jara hai...
And ham ni de skte...so please solve our problems...i can pay only taken money with intrest ..but 4% prepayment i can't .
Please solve it as soon as possible.
Thank you

Payee Name : Indiaideas

Amount : 399.00

Time :[protected]:16:22 AM

Transaction Type : Collect

Customer Ref No :[protected]

Debited VPA : [protected]@barodampay

Credited To : [protected]@icici

Debited Account : XXXXXX1642

Remarks : collect-pay-request

Reason : Transaction success

I have recharged...

Hi,
I am trying to transfer funds in my Union Bank Education Loan account.
I am getting an error that: Unable to process because beneficiary account is frozen/blocked.
I called up ICICI customer care, the executive told me to check with Union bank. I called Union Bank’s manager, he sent me a screenshot that showed that the account is not frozen.
I dropped several mails to ICICI, I got a reply that was nowhere...

Reminder 1:
I have already registered a complaint regarding the issue I am undergoing now.After leaving icici bank I started searching jobs and got selected too but only because I don't have relieving letter I am not able to join any of the concerns.I am really worried and frustrated about my career where I will never be able to go for job again.kindly ask the employer to have some empathy and issue me my relieving letter.

Respected sir
On 3-06-19 I was trying pay my Bajaj EMI loan payment of Rs 2200 . During UPI payment they took me to [protected]@icici page for payment. The amount was deducted from my account but the payment was not done to bajaj finance. I tried to contact [protected]@icici customer support but they didn't respond.
Sir I am from middle class family Rs 2200 is very big amount for me. Please refund my amount. My transaction ID is
ICIcb4d19eabb4f43c5a052436d80b357ba.
My mobile number is [protected]. I am attaching the screenshot of the payment.

Regards
Dinesh Kumar Mahali

My money got deducted 7 days before. I have a service request number which is showing closed now but I didn't received refund.

Also customer care number of bank is not connecting through my Jio number.

This number will not be connected if you have recharged with unlimited plan. How disgusting it is. [protected]

And there is no alternate number.

Please deactivate the One Assist policy as I have not requested it and they have already debited Rs1899 from my account without consent. Please refund the money. I have no need for any wallet or card protection currently. No calls were made to my registered mobile number number below.

Activated date : 10 June 2019
Relationship no : 7172756
Membership id :[protected]
Mobile no : [protected]

I have been a customer for ICICI bank for the last 10 years. I have been levied charges ( Rs. 708) by the bank without any intimation. I do not wish to be a customer to this bank if I am being unnecessary charges like this. I have not been informed priorly by the bank that such charges shall be levied.

I would like a full refund of the amount at the earliest
Please take some action against the bank, if it is not complying RBI standards / guidelines.

30 12/06/2019 12/06/2019 MABchgs-May19+GST 708.00

I have ordered a AC from flipkart and than cancelled same .flipkart has refund the amount and on escalating they provided the details and confirmed the refund is done .
But icici bank is not taking seriously they initially raised the charge back than SR is closed stating declained by merchant .and if refund is already done by flipkart end why they would be giving twice .again and again calling the icici bank they raised the chargeback...

The refund amount of $7.82was credited to my account on[protected] by AliExpress online shopping App . I have not yet received the money in my account. On complaining to AliExpress, they said that they have already credited and provided me the ARN no of the transaction and asked me to contact the bank, but the bank authorities didn't respond about the ARN... The ARN no is 74987509037001853304837