[Resolved] ICICI Bank — deactivate oneassist policy

[Resolved] ICICI Bank — deactivate oneassist policy

S SiddarthKumar from Bengaluru, Karnataka

Please deactivate the One Assist policy as I have not requested it and they have already debited Rs1899 from my account without consent. Please refund the money. I have no need for any wallet or card protection currently. No calls were made to my registered mobile number number below. Activated date : 10 June 2019 Relationship no : 7172756 Membership id :[protected] Mobile no : [protected] Was this information helpful? No (0) Yes (0)
Jun 24, 2019 Complaint marked as Resolved Complaint resolved ICICI Bank has cancelled the One Assist plan and refunded the amount. ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 ICICI Bank Customer Care's response Dear Customer (Siddarth), We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (496932) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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Comments

Johan@12

from Cherthala, Kerala

I am an employee at ICICI bank loan section under iprocess.for more than a year I am doing over time work under pressure from higher authorities for less salary... authorities should know about this and help poor employes from doing over time works

rwijupal

from Kolkata, West Bengal

Hi,
Udemy had refunded the INR 700 Amount on 14th April but I have still not received it

The refund details are
ARN 74987509104002202393925
Amount: INR 700
Refund Date:[protected]
Card Number: 472254***8873
Merchant ID - [protected]
Merchant Name: Udemy

ICICI Bank Customer Care's response, Jun 17, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (496932_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Siddarth,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist