ICICI Bank Complaints & Reviews

I'm trying to email bank for settlement since I'm not in country I or they can not reach me.

I told them I want to settle this account they want me to visit bank for settlement, many time I have emailed asking for help instant of helping they are asking to visit bank first & same things goes on.

On 11 th march 2005, i had purchased a bond from
Reference icici/iepf/501/tsb2/6119005/1786.
Till date i have not received the bond neither the interest. It is a humble request kindly make sure that my bond is given to me with the pending interest
As soon as possible. Kindly ensure that the bond is delivered at my address h/10 sarvodaya nagar, lucknow, utttar pradesh to avoid any further inconvenience.

I had requested for amazon pay card on aug'19 end. I received a coral credit card instead. The mulund east branch is not giving any proper response rather just avoiding the problem. I had submitted the required documents but the staff of branch (Ms. Simpy garg) said she is awaiting revert from team and has no answer why this mishap happened. I had plans to shop using this amazon pay card but now have no clue if i will get one before the festive season. I need to cancel the coral card as i did not requested it.
Also i had submitted adhaar card but the address was not changed as per my adhaar card and cheque book was issued with the old address printed on it. The credit card was also delivered to the old addrress
Really frustrating while dealing with icici bank executives and poor service. This is another instance where i faced issue with icici.

Please take this matter up. I am tired of writting mails and complaints now

During subscription, your rm has mentioned no subscription fee and its free of charge with only monthly charges. However, i have not able to use machine as i shut down my business partnership and decided to return it back as its on my name.

I requested to close machine in july 2019 month itself and attached is receipt of machine handover. That time i have done final settlement and paid rs 1050/-
After discussing with your collection and first data team.

Now, below my personal account where i get charged again in sept end with around 4+k. Again when i complain no responses and when someone respond again asking for 900.. Are you guys hungry for money..

Do the needful and please settled this case and provide me acknowledgment for same.
Other than this i have relation with icici bank since 2011. I hope it wont be spoil due to this unfortunate incident.

Dear icici bank

Sub: not update paylater bank

I have a icici saving and pay later account at branch sant nagar. I had to pay 4008 rupees of pay later account then bank have debited my saving and negative 4008 rupees after some time i paid whole amt of paylater a/c but now pay later does't show paid amount. Please update my paylater account

Regard
Hitesh singh
A/c[protected]
Ifsc : icic003475
Contact numner [protected] & [protected]

Payments (Rs. 351.48 and 351.48) for mahapariksha.gov.in (Maha it) site was approved and deducted from my upi app (Sbi account) to beneficiary ([protected]@icici account). But payment status on maha it site was shown as ' failed'. Hence i did the payment using other method successfully. But the money deducted during these two failed transactions has not been credited to my account. Please return the same as early as possible.

I had an icici credit card with your bank and used it for 2 months. I was charged an amount of approx 500 rupees last month with reason sighted as auto-debit failure.

However, i surely remember i've not opted for any such facility. I have paid the remaining bill amount and blocked my credit card. Kindly help.

Credit card no. [protected]

Still wondering how can icici hit such a low in customer service?

Icici has deducted 1, 899 from my account without my permission. I have requested any additional service on my bank account. I want the amount to be refunded back to my bank account. A lot of other customers have complained about the same and it seems the amount has been deducted for icici one assist plan which i have not given authorisation for.

Account:[protected]
Mobile number: [protected]

I have made an IMPS of Rs. 50000/- from ICICI bank to YES Bank on 02.10.2019 Money has been debited from my ICICI bank account but has yet not been credited to Yesbak.

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for 50, 000 is timed out at Beneficiary Bank on 02-Oct-2019 11:08:22. Txn status will be updated by Bene Bank in 3 working days.
My account number:[protected]
Yes bank virtual account details
RAPIPY[protected]
IFSC CODE:YESB0CMSNOC
COMPANY: RAPIPAY FINTECH PVT

I have applied for home loan on 28/08/2019 but still they are not able to check property that i have been identified. I am calling everyday but they are not responding properly.

They are telling we are working but they are not confirming anything. Its more than a months.

These employee management is worst than ever private banks i have seen.

Even they are not responding my mail also. If you dont want to provide home loan then just say no and return my 5000 (Rs) processing fees that i have given to you.

Requesting you to please do final in this week else i am cancelling home loan request. I will apply through another bank.

Note: please check below mail chain for reference

Thanks
Surendra

Rajender kaursayal /rsppg/ibank/dli
Oct 3, 2019, 8:52 am (3 days ago)
To me, aman, mini

Dear sir,

Greetings from icici bank!!

Regret inconvenience.

Shall check and get this solved.

Regards,

Rajender kaur

Regional service manager – mortgages

Delhi

From: surendra verma [mailto:surendra. [protected]@gmail.com]
Sent: tuesday, october 1, 2019 5:15 pm
To: aman sharma /rsppg/ibank/dli; rajender kaursayal /rsppg/ibank/dli
Cc: mini sharma /rsppg/ibank/dli
Subject: re: greetings of the day from icici bank.

External email warning: do not click on any attachment or links/url in this email unless sender is reliable.

Hi rajender,

I have applied for home loan one months ago and today there is nothing update from your side. Even no one reply my mail too.

If you don't want to process my loan then just let me know.

Everyday i am calling your team (Bhanu pratap and sanjay) but nothing is happening. I am always listening doing... Doing.

I am not able to understand, what these guys are doing.

After many call to your team, they send some one to take some papers and now they are not processing yet that.

I have applied through icici bank because my salary account is in same bank otherwise i never applied here. Very bad experience.

So, i am requesting you once more do something for me.

This is my last mail to you and i will never call to any one to your team. If still not settled i will drop off.

Thank

Surendra

M:[protected]

On sat, sep 21, 2019 at 12:59 pm surendra verma wrote:

Hi aman,

Could you please tell me, what would be the expected date to complete the verification.

Thanks

Surendra

Sent from my iphone

On 18-sep-2019, at 3:18 pm, aman sharma /rsppg/ibank/dli wrote:

Dear sir,

Greeting of the day from the icici bank!!

We are regret for the inconvenience cause to you. I would like to inform you that your technical request has been insisted. Once we get the report from our technical team will update you.

Regards

Aman sharma

Mortgages delhi

From: surendra verma [mailto:surendra. [protected]@gmail.com]
Sent: tuesday, september 17, 2019 10:38 pm
To: aman sharma /rsppg/ibank/dli
Cc: mini sharma /rsppg/ibank/dli; rajender kaursayal /rsppg/ibank/dli
Subject: re: greetings of the day from icici bank.

External email warning: do not click on any attachment or links/url in this email unless sender is reliable.

Hi aman,

Thank you so much for instant approval.

Could you please provide the status of property details that i have been given to your field officer. Have you verified that or not because i have not yet received any confirmation on property that i have identified.

I have called many times to your field officers but they are not responding about this. So, could you please provide me update on this asap.

Thanks

Surendra

M: [protected]

On fri, sep 6, 2019 at 12:59 pm aman sharma /rsppg/ibank/dli wrote:

Dear sir/ma’am,

Greetings from icici bank.

We are pleased to inform you that your loan has been sanctioned.

The terms and conditions are mentioned in sanction letter which is provided to you by our executive or branch sale manager.

Request you to please confirm the disbursement date if we could take the same forward so that your branch sales manager could contact you.

Please feel free to contact branch sales manager mini sharma (Mini. [protected]@icicibank.com & [protected]) at any point of time should you have any queries or feedback.

Regards,

Aman sharma

Customer relationship officer-mortgages

Delhi

[protected]

My account no:[protected]
Debit card no: [protected]

I have bought a mobile from amazon.in on[protected] availing icici debit card emi option. The emi amount is rs: 1167.05 for 12 months (Screenshot attached below).
But yesterday the emi amount debited from my account is rs: 1401.87 towards the 1st installment. (Screenshot attached).
Please look into the matter and do the needful at the earliest.

Dear sir,

I am account holder of one of the icici bank branch.
Rs.41023 has been withdrawn (In total of five transactions) from my account on dated. 5/10/2019 between 7:20 pm to 7:23 pm, without my knowledge in the name of nfs/cash withdrawal.

I made withdrawal of rs.2500 (Rs.1900 and rs 600) respectively at nearest located icici bank atm between 3:15 pm to 3:27 pm
Again i got withdrawal message of rs41023 between 7:20 pm to 7:23 pm.
I can't expect this type of security loophole from a leading bank of india.

Please help me to regain the lost amount. Hoping immediate response from your side against this fraud to maintain good customer value.

Regards
Kunal

Hi ICICI Team,

I have salary account- RAMESH PATNALA[protected] in pune Branch.

ECSRTNCHG is deducting so many times on every month. This is salary account.

We are iritating deduction of ECSRTNCHG.Could you please resolve this issue.

Please revert back the ECSRTNCHG to my account.

Thanks & Regards
Ramesh Patnala

In my icici accout no, rs.116.82 debited as "rwdfee/2419291/1 70819+gs". I did not redeem any points from my debit or credit cards. How could you debit money from the account without any information?

Kindly confirm the transaction details to recover the debited amount as well as little bit care while using online transfers.
Any help would be appreciated!

Hi all,

My name is anilkumar. Today (04/10/2019) i have not done any kind of transactions by using my icici bank credit card. When i was checked in imobile app i realised today 3 transactions was made with my card.

I'm shocked. I don't know who has done this transactions. These transactions are made at msw noor the fations.

I'm not going to pay single rupee for this fraud transactions and please look into it fast and let me know who's this culprit. I tried to contact customer care but numbers r not reachable.

Thanks and regards,
Anilkumar.

I went to icici bank for home loan enquiry and to get eligibility of home loan amount as per my salary. My property parer was not clear and i had asked not to proceed further with loan sanction. But while submitting documents bank has taken cheque of rs.236 for cersai and property verification charges. Also informed me they will not process cheque until loan is finalize or property get verified.

I have received property verification call couple of time at that time i clearly said to loan agent and verification agent not to proceed with property verification and loan sanction. Also we were not happy with rate of interest and processing fees. This is one of the reason for not to proceed with loan.

Inspite of this they processed my given cheque of rs236 without intimation. I need clarification for the same and refund of rs.236.

Waiting for your response and co-operation asap.

I have updated at the time of opening my savings account online went to the branch as well for kyc update but they said the account has been opened online and the process for kyc update is different so cannot do anything from our end they need to call someone at hyderabad to do so why do you have option to open account online if have so much issue now i have my 80k business money blocked in account from 7 days shall i close my business or shall i change my primary account from icici to some other or shall i close the account please help
My account number is
[protected]
Ifsc-icic000837
Sabir ali shaikh
Mobile no - [protected]

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105 shailbhardara nagar bp rood, bhayandar, thana, india
Siddhivinayak sales on oct 4, 2019
Submit a complaint
Mr ashish trivedi was trying to deposit cash in mindsurray technology account no[protected] on 31/05/2019 but by mistakenly it was credited to[protected]. Amount was rs 24200 and i got reciept transaction declined by atm i'd: 00281hry response code 045. But i have launch the complaint in branch on 01/06/2019.in bhayendar west branch where i have deposited the cash branch told me it take 7 working day to reconciled and we will credit to your account but i was surprised on 12/06/2019 when i was gone for confirmation branch executive told me that the amount was credited in given account so please rectify the same as earliest because almost it has passed 150 days i am following no response by branch kindly credit my amount in my account as soon as possible with interest.
Dear customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the uid (862661) in the subject line of your email. Our official will assist you.
Ashish trivedi
[protected]

When i paying to kfc through [protected]@icici. And with phone pey i paid first time 192.5 rs and recently 221rs deducted iam also sending screenshots.

I contact phone pay also but they are saying successful transction happened. Also kfc people saying that they didn't get any order confirmation.

I think my money is credited to ur account. Please with transction id which i was send in screenshots

Hi,

I got a call from an icici personell named nandini from bangalore (Phone no : [protected]) saying that i have received a pre approved credit card, and which will be delivered by friday (October 4th 2019). But i have received no details about the tracking of the card, nor is she picking up my calls. Kindly look into it.
I have tried multiple times to call this lady, but she is not picking up my calls, which is extremely irritating.