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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 347

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A
Ashish Kumar ray
Jul 16, 2020
Resolved
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I am name i transfer my amount of or 850 and amount is deducted from account and 850 and amount is deducted from account and transactions note down
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0thzd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    Jul 16, 2020
    Resolved
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    Resolved

    Sir
    Despite cancelling the one assist services by icici bank, ₹ 1899 have been deducted from my account. I specifically called for cancellation of the services and was ensured that the service will be cancelled and the amount wouldn't be deducted. I have called one assist customer care number multiple times but no one has responded.
    Please refund my money and cancel the services, else i will have to resort to consumer court.
    My registration mobile number is 8860*84
    Aug 10, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 17, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0thzj) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Dear Muskan, This shouldn't have happened. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
    Dear Muskan, As per update received from our team, Your plan is cancelled and you shall receive your refund within 5 - 7 working days. We appreciate your patience in the meantime - Nitesh, Team OneAssist.
    This is a routine fraud by ICICI bank.. they have started debiting even without any consent.. they just look for soft target and start deducting gullible customers... money is not safe at ICICI bank and One Assist is a serious fraud master.
    When i realised this charge i immediately placed a request for account closure but they charged me again before closing the account !
    Went bank and checked emails .. they have sent plan details also where the sum insured is zero!!
    attached photo for reference.

    fraud by one assist - Comment #3771402 - Image #0
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      R
      Rahul1092
      Jul 16, 2020
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      Address: 1092, Sudama Nagar.

      I have purchased four (4) icici bond named money multiplier bond-0199-mmb-one on 03.03.1999 [deemed date of allotment] with issue price 4, 000=00 per bond with face value 8, 000=00.
      Its redumption date is 03.07.2004.
      I have approached my nearest branch a lot of times but did'nt got appropriate solution.
      — first —
      Bondholder no. 5020-175
      Certificate no. 6278, 6279, 6280, 6281
      Names of bondholders : ashu gupta, rahul gupta.
      No. Of bonds : four (4)

      Please reply asap.

      Thanks & regards,
      Ashu gupta.
      Mob : [protected]
      Aug 7, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdih) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        S Lamb
        from New Delhi, Delhi
        Jul 16, 2020
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        Resolved

        unable to prematurely close my fd online

        I have savings and fixed deposit accounts with icici. Yesterday i was trying to encash my fd before maturity, through online banking, but couldn't do it as it was marked under lien. I have no credit card or loan from icici. Presently i am stuck out of india due to the pandemic and need funds urgently. My india mobile number is working and i am very much contactable on mail as well. I do not understand how icici can block my funds without...
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        K
        karthik laxman yadav
        Jul 16, 2020
        Resolved
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        Resolved

        Dear icici team,

        Your are cheating with unwanted charges ex like
        Nach_ad_rtn_adbldesk and podgs chages.. Wat the hell is this in salary account also charging all un wanted charges. Look into the issue and sole the problem.

        Regards,
        Karthik yadav.
        +1 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Karthik Laxman Yadav,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Premchand K
          from Chennai, Tamil Nadu
          Jul 15, 2020
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          too many nach return charges, fraud transactions by icici bank

          Dear sir

          This is premchand k, recently i found there is below unknown nach return charges are debiting from my account. I am sure i have not missed any loan payments till date.

          This icici team is debited almost 2676/- from my account effect january 7th 2020 till date. Below are the transaction details.

          [protected] bank charges nach_ad_rtn_chrg~tpslsip~09apr20~9e58
          353~[protected].00 1,...
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          K
          kolan vaduchi
          Jul 15, 2020
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          I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 15th july, 2020. Could you please assist me regarding this.
          +1 photos
          Aug 9, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 16, 2020
          ICICI Bank Customer Care's response
          Dear Kolan Vaduchi,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdl3) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Tea
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            L
            Leela bitla
            from Khed, Maharashtra
            Jul 15, 2020
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            Whats wrong with icici bank dont know. I send mail regarding my loan many times but i didnot get any positive reponse. Please take a look the following point
            1) at the time of loan approval the customer care person said that i[censored] take 146000/- and the total amount i have to pay 151000/- in to 12 installment and the monthly installment is in decreasing order. But this was not happened according to the commitment.
            2) mr. Wasant communicate with me regarding this and i have audio clip with me which stated that the total amount for 12 month is 151000/- and icici bank charges more than that stated amount around 8000/- more.
            No one respond me.
            Disgusting service provider.
            Aug 15, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 16, 2020
            ICICI Bank Customer Care's response
            Dear Leela Bitla,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdkq) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Some one called me (vibhav) he said that he is calling behalf of consumer complaint his no is [protected] and said that he will create voucher be half of icici bank and directly pay through upi.He said that now only create voucher and that will reflect into statement.He guide me for creating it through upi Googlepay and said insert amount 24999 with upi id [protected]@okicici
            And said pay then it create voucher but nothing was happened like that, no voucher created at all.
            Beware of such things ...
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              K
              Kushal992
              Jul 15, 2020
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              I recharged my fastag of my vehicle after contacting icici customer care they told me that it will get activated in 2 hours after recharge, but even after hours of recharge the tag was showing blacklisted on tolls and i have to pay double tolls throughout the journey, i recharged on 13 july and its still not active.

              This caused me to pay double tolls and a lot of difficulty faced.
              And i had recharged through icici imobile app.
              +1 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 16, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdkh) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Raj Paul King
                Jul 15, 2020
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                Address: ICICI khairthabad Hyderabad

                Today from my savings account 1899 rupees are deducted without any information i want that money back as soon as possible
                +1 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Raj Paul King,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  G
                  goviGg
                  from Delhi, Delhi
                  Jul 15, 2020
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                  Resolved

                  Address: Sector 36, Faridabad, 121003
                  Website: www.Icici.com

                  On 10 july 2020, maine 196 ka dth recharge kiya amazon upi ke through but transaction failed hogya or amount deduct ho gya. Amazon customer service me baat kiya to bola 2-4 business days me paise aa jayenge hmari taraf se initiate kar diya gya hai but aj 15 july 2020 ho gye abhi tak amount nhi aya hai. Amazon ki taraf se bol rhe hai apka bank problem kar rha hai. Please help me
                  +1 photos
                  Jul 15, 2020
                  Complaint marked as Resolved 
                  not resolved yet
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 16, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdjo) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Senthuran Neelakandan
                    Jul 15, 2020
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                    Address: 2/227, Veeriyankottai, Peravurani, Thanjavur

                    I have not been used my debit card for the past 4 months. But in the month of june and july the amount of 29.50 is debited 10 times from my account.

                    I issued a complaint to their mail id. But there is no response from them.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Senthuran Neelakandan,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdjr) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      atul737
                      Jul 15, 2020
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                      Applied for icici fastag on 15.01.2020 and paid full amount online. Tag not received till date, registered 10 plus complaints and called their customer care 50 plus times. Not resolved yet, forced to pay toll charges in cash during pandemic times. Icici fastag customer id 12206576
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 16, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdjc) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Pratyasha Ghosh
                        Jul 15, 2020
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                        child growth bond

                        Dear sir/ma'am,

                        My father brought children growth bond -022001-cgb. Date of allotment was 22.03.2001. It is due to mature on 22.08.2020. I can understand this bond is discontinued however there has to be some procedure laid down for redemption. My father being a senior citizen has approached two of our nearest icici branches but have received no help all stating its beyond their perview. This bond was not brought out of the...
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                        sreelakshmivs
                        Jul 15, 2020
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                        Icici bank fraud transaction.

                        My icici account was debited rs. 1899/- on 14th july with transaction remark as iin/i-debit/si. I have not authorized the transaction in any way. Please resolve the issue and get me my money back. As soon as possible.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9cb) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        sreelakshmivs's [Complaint's author] reply, Jul 16, 2020
                        Hi Team,

                        Please provide the correct email id. The given mail id is not valid.

                        Regards,
                        Sreelakshmi V S
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                          RohanParewa
                          Jul 15, 2020
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                          Address: Bannerghatta Road, No 40, Next to Shivsagar, Arekere, Bengaluru, Karnataka 560076

                          My salary account has been deducted by 28 rs posdec charges, every 2 days in a week. They have been deducting the amount from my account from last one month. As we are trying to connect with them, no response from icici bank. When tried to connect, they said tghey will credit just last 4 deductions. There has been a deduct of more thean 5oo in just 1 and half month. Whomsoever is reading this, please solve this issue as soon as possible.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9cs) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Manju MLK
                            Jul 15, 2020
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                            I was an employee of icici bank from nov 2018 to may 2020. I had submitted mail request to hr for processing of my pf withdrawal, which has not been done till date. I hav even sent mail reminders twice but there has not been any response or even acknowledging my mail. Kindly do the needful. Please find the details below.

                            Kindly settle my pf amount and credit it to my bank account

                            Regards
                            L. Manju
                            403736
                            Pf no: mh/ban/ 18796/000/403736
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9dc) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sunita Magadum
                              Jul 15, 2020
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                              Resolved

                              This is in regard with applying for loan balance transfer from icici.
                              Currently we hold a home loan account with lic hfl. Last month we got a call from one of your sales representatives asking if we could go for loan transfer with the mentioned interest amount. They were after us to generate a sanction letter and they misguided us. It was mentioned that the process would be completed in a week! It's been a month already and nobody is turning up. There is no proper response from any of the people with whom we came in contact. Whatever charges and documents mentioned before generating a sanction letter is not matching with what they are asking now. I am really unhappy, i have been holding my salary account since 10+ yrs, my husband has a savings bank account, demat account with icici, but we lost all our trust with this behaviour. We are seriously thinking of moving to some other banks. There is no proper communication from your side. Before generating the sanction letter we got the call at least 5 times in a day! And post generation nobody is bothered. Who will refund our 6000rs amount? If not who will process the next steps? Who will guide us further? What are the next steps? Who is responsible? Pathetic service! Please do not play with our hard earned money.
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 15, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9dt) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Ravindra Gedam
                                Jul 14, 2020
                                Resolved
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                                Resolved

                                Address: Bhilai

                                My name is ravindra gedam i have taken loans from icici bank i hvae applied for moratorium still showing overdue and cheque bounced on loan account
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 15, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9e2) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Smita mumbaikar
                                  Jul 14, 2020
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                                  A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx415 on 14 july 2020. Info: iin*i-debit*si.
                                  .. My amount has been deducted fraudulently without my permission. Its a very arrogant and unhealthy behavior.
                                  I demand refund of tha amount and icici bank to look into the matter and respond back.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t68q) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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