ICICI Bank — Harassment from icici bank employees

Address:560075
Website:icicibank.com

Dear sir/madam,

Recent days me and my relatives are getting frequent calls from icici bank saying i have pending payment in icici bank from 2008, which is 100% not true. I have closed my icici credit card in 2008 giving cheque to bank in 2008. The harassment has caused me problems in my personal relationships with my family. I have been asking them to send me all the details they have, but they abused me and they're not ready to send any details. I have recorded the calls, and i am taking that aganist the customer care executive from icici bank mr babu. I don't have any details my credit card with me which i closed in 2008, so please let me know what i am suppose to do.
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ICICI Bank customer support has been notified about the posted complaint.
Apr 09, 2016
Updated by knithin1720
Babu's mobile is +91 [protected] and the calls which i am getting is +91 44 4048 it has so many numbers. every time a call will come different number.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a37t3w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi,

I have also received calls from the exactly same numbers. The Person told me he is Nagendra babu. He says I have an outstanding amount from 2006-07. This is farce and absolutely not true. I doubt if Nagendra Babu is from ICICI at all to start with. Then the numbers kept changing. This is harrassment.

The same guys had called my father and used threatening language. HOW CAN THEY CALL MY FATHER"S NUMBER AND BEHAVE THIS WAY ?? I think we have a call recorded from them.

Can we approach the Police for harrassment ? If this was US, these people would have been in jail by now.
ICICI Bank Customer Care's response, Aug 17, 2016
Verified Support
Dear Sir/Madam, (KaneAbel)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a37t3w_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Right from 2016 there r complaints on Mr. Nagendra Babu calling and harrassing people. What all are the actions you have taken against him. Today on 11/08/2018, the same guy called me and used all bad words. This really shows how ICICI is an organisation .

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