[Resolved]  ICICI Bank — ICICI Bank Fraud transaction

Address:	560016
Website:	ICICI Bank

I had purchased clothes on pantaloons showroom on 19th oct 2016 and used my icici credit card. The purchase amount was 1999/- rs. The consumer swiped my card only once and the money got deducted from my credit card account. After 10 mins i have received a message on my mobile saying that the money (1999/rs) deducted again...

The money got deducted again and immediately i called the icici customer care on (19th oct) only and the bank said like the transaction is not completed and the transaction will get cancelled in 15 days. But it has not got cancelled and when i check the credit card statement the money (1999/-rs) got deducted twice.

I called the icici customer care and they said like it is the issue with the pantaloons merchant only.. I called the merchant (Pantaloons on 11/19/16) and they said like there are no duplicate transactions from the pantaloons side.

Please find below the transaction details of the same.

19/10/2016 40
Madura fashion & lifes bangalore in

74100996294000378200016 1, 999.00
19/10/2016 40

Pantaloons fashion & r bangalore in
74100996294000377873284 1, 999.00

Please help me in getting my money back (1999/-rs)

The authorisation code received from the pantaloons showroom
Is — 117804