ICICI Bank Complaints & Reviews

Sir,
from my ac/no:[protected], amount Rs . 56, 884.00 has been debited
in 7 transaction on 20/12/2016 through card transation as i have not done.
most of the transation done through Paytm.

I lodge a complaint on ICICI BAnk.

Complaint no:[protected]

I request ICICI BANK to act on this immediately.

Thanks.

Hey,
Am using ICICI credit card since a month now. Its not updated in my ICICI account.

I had already sent a complaint mail to ICICI. Just like last time it was unanswered. Why the heck do you have a customer care email ID if you have no intention of solving or at-least replying to the query. Every time I have to go to 3rd party complaint registration website for ICICI to look into it. This is not what I had expected when I created my account.

Worst response from customer care service ever!!!

I have been charged MAB charges for not maintaining minimum balance in the account. I have following issues with the charges and request for reversal
1) MAB charges of around RS 517 got deducted from my account and no information either in writing or sms or phone call was provided by ICICI bank
2) ICICI bank deducts Rs 17 for sms pack to update me for any transactions from the account. However, this information was not shared by any means
3)No message or email from ICICI bank informing that my account has low balance and could attract penal charges
4)I opened this account solely to make transactions to my ICICI bank PPF account. Branch officials of Rohtak told me that it is mandatory to open an ICICI bank savings account for transacting to PPF account. This information was also incorrectly shared and as per discussions with ICICI call center executives it is not. The minimum balance of Rs 500 was told to me from ICICI rohtak branch officials which is to my surprise is 10, 000 Rs.
5) No where even after logging into my accounts dashboard, no pop-up or message or red signal comes stating my balance is low etc.

Today, we are going cashless where real time information sharing is critical. However, with such nature of transaction, it shows spurious and mistrust on part of bank.

With this, i request for reversal

Regards

I have filled a hbse form of reappear few days ago for which I have paid Rs 800/-from my SBP debit card but the payment deducted twice for one registration form.and not refunded by the bank.I complained many times but no action taken.I visited my nearest branch of ICICI but no interest shown by the bank employees.kindly look afterwards the issue and solve it.

Hi team,
by mistakely i forward cash to some other account.by( fraud activity)
now due to saturday i cant connect with helpline also.
i want my money back .
please help me on this
my account is in icici and transfer to IOBA IFSCCODE(IOBA0001999).
I AM PLANNING TO GIVE A COMPLAIN ON CYBERCRIME.BUT DUE TO SATURDAY ITS OFF ALSO.
PLEASE HELP ME ON THIS SO THAT I CAN GET MY MONEY BACK AS SOON AS POSSIBLE.

Dear sir,
Actually yesterday i was transferred some amount of 150rs from my Paytm wallet to Icici bank account but after some time i checked my balane there was showing 150 rs is credited my bank account but today morning showing there is no balance credited in your icici bank account and also there no transaction details available in my transaction history...but Paytm customer care said that there is successful transfer from our side

Recieved the delivery of ordered Blue dial men's watch in non working condition- when unpacked found the seconds hand was not clocking and then could understand the dial was not at all working.The Delhivery courier guy who delivered to take back the goods asking us to complaint to Provogue.I was cautious to call Icici team two days before delivery as I was fortunate to notice in the internet - some serious complaints from many icici users that they were cheated.Sarcastically I am a prey now and I failed to read reviews before ordering which I realised very late.Icici should be selective with such unprofessional offer partners.They are going to spoil their reputation by promoting such unethical and customer annoying practices.Say no to Provogue who has zero customer satisfaction mindset.

Hi
Please help me i am a retired semi govt. Servant from west bengal.
I have purchased 2 numbers of tax saving bonds on[protected], i want cash it the same bonds.
The detail of the safety bonds 2000
Option 1, face value 5000/-, deemed date of allotment 14.11.2000, bond holder number.[protected], certificate no. 369773, bond holder name bhaskar chakraborty,

My email address: [protected]@gmail.com
Contact: [protected]

I am having an icici credit card i was unable to deposit the amount in my credit card due to huge rush in banks after 8 th november 2016, then i transferred the funds to my credit card through some ones account, then they put a huge penanlty after that my credit limit goes down they put again some charges i am facingh a lot of problems so please do thee needfull, i had paid a huge amount to these guys but they are not supporting me

Never seen such fraud like icici bank, please somebody suggest to close this icici bank in exchange India. If someone interested let's form a community and file a against icici bank about their fraud activities. Because I am damn sure many many peoples might have affected because of this icici frauds. Let's do something against this fraud icici bank. ICICI bank is scratching from our hard earned money of all middle class people without our knowledge. My kind advice please don't open any accounts in icici bank, don't take credit card in icici bank, don't invest in any schemes in icici bank, don't take insurance from icici. Please be aware of this icici bank profession thiefs(beggars)

I hold and NRI account with ICICI bank, and when we tried to deposit money into the account.

We were told to re-KYC even though reKYC was done just 4 months ago). On top of this they kept lying that ICICI has been trying to get in touch via various means. This is not true and when questioned no one ICICI bank was able to provide any proof of any communication.

Their own site suggested that money can be deposited up to 50, 000 Rs if KYC is pending, but they still refuse.

When asked ICICI bank to log complaint, they keep avoiding and repeat the same excuse everytime.

Absolutely poor service

1) I am having two saving A/C which are of previllage catagory at sector-1 branch, Noida.
2.Today, due to some emegency need, i visited the branch in F.N and requested for minimum cash of Rs.[protected] which was politely refused and asked to contact later in A.N.In the meantime two influencial persons were given cash more than 20000/-. Anyway, hoping that i also wd be given cash in afternoon i returned.I contacted again & refused.
i realised today what media has showing these days.If previllige customer are treated like this, for others it is understandable.
3.please note that during currunt cash crisis this was my 1st request and i am very much disappointed.

Hi Today (23.12.2016) visited ICICI Branch for FD related query (Suggested by Customer Care). Where they treated the customer like a thief and they are not at all ready to listen my query. Simply they gave me the statement (which is i already have) and verify it, if you want more go to your base branch and we don't have time to speak. we are not asking any free service from ICICI. In my past 10 + years experience i never had a such worst experience.

The Branch is "69, Jawaharlal Nehru Rd, Balaji Nagar, Ekkatuthangal, Chennai, Tamil Nadu 600032". Branch Manager Name Is Mr. Anand D and Customer relation Person is Mr. Venkateshwara Roa. The Best Part is they told me to do complaint wherever you can it won't Bother us. ICICI ATM Security Behavior is much better then your Staf.

Regards,
Vijay

From my saving bank account 7211 amount was reversed on 22/11 stating that the refund made my paytm on 14/12 was not successful.

But i have checked with paytm and they told that it was successful and also provided the bank reference id. Also i have checked paytm passbook and transaction was successful.

Response from paytm
ICICI just gave us a reference number 74766516350649540115601 for successful refund of Rs 7211 from Paytm to your bank account.

Please see attached.

Also add 7211 asap to my account.

Hoping for best response from your end as i have salary account other account in your bank.

I have sent more than 5 to 6 mails but there is no response even no acknowledgement of mail receipt.

Contact no. [protected]

Dear Sir/Madam,

On 20 Dec 16, at around 2001hrs, I have made an online payment of Rs.55200/- for the merchant AdsCash Digital Marketing through ICICI Bank payment payment gateway Eazypay. The payment was successful and the said amount got debited from my credit card account. However, I did not get any receipt/confirmation of the same due to link/network problem. When I contacted Axis Bank CC about the same they informed me that the transaction is successful from their end. They have also provided me the Ref No.[protected] and Transaction ID- 072473. But the merchant is saying that they have not received any payment. I, therefore, request you to kindly look into the matter on priority and resolve the issue. Either the merchant should give me an acknowledgement about the receipt of the payment so that I can avail their services or a refund may be given to me. I am also attaching my credit card statement showing the said transaction of Rs.55200/- credited to Eazypay for your reference. Thanks...!!

I want to change my email ID which is wrongly registered with you. Because of this I do not get any online updates about my Policy and I want to change my email ID. I am also regularly paying the premium. I have not yet received my premium receipt for may Policy. Please request to change my Email ID mentioned in my Policy No. 09308250, sum assured Rs. 25, 000 with ICICI Prudential Life Insurance and Policy No. 18655978 with ICICI Prudential Life Insurance.

Hi, this is Perunal i have taken personal loan from icici bank, salem branch (Tamilnadu) last year oct month.My loan account number LPSAL[protected].

While applying the loan Mr. Gopi (sales executive ) processed my application, that time he promised me NO PRECLOSURE CHARGES after 1 year.

Last 14 months I paid my EMI without pendings.10 days back I asked to gopi to preclose my personal loan without any charges.

Now Mr. Gopi is telling that time my boss Mr. Manoj only told no preclosure charges, that is the reason I given the commitment sir.Now he is transferred other branch.

I received statement from icici for preclose my loan, in that statement 5.75% added preclosure charges.

Mr.Gopi and Mr Manoj cheated me.

I am requesting you please do the needful for preclosure of my personal loan without any charges.

I am ready to pay only capital outstanding

Please take necessary action against gopi and manoj

Thanks and Regards
Perumal

Hi

i got a call from ICICI saying my credit card is ready, but i have not applied or asked for any credit card . The lady was very arrogant and started questioning me why i had uploaded the document with them.

i seriously believe this is a fraud done by some

the executive name was Sara & number i got the call is [protected], she said she was calling from Electronic city .

ICICI can you have a check done on this fraud.

I have been a wealth management long term customer with ICICI. But when any need arises, there is no customer service set up to help. All their provisions of customer care are just for show. They are not effective. They either have no information or they just say that they do not have authority to do this or that. When they have to extract money from customers they become very prompt and robust in their activities but this they are lethargic in even receiving customer complaints. There toll free customer care number does not work and paid numbers rarely get connected. If sometime it gets connected, the customer care agent just keeps on wasting your time by asking silly questions wihout paying heed to customers concern. They never have any solution for customer concern. why have ICICI display customer care contacts when they do not intend to serve customers ?

I had made a on-line transaction for arvindbrands.co.in on 10 dec 2016 through icici debit card.
Transaction details are as follow:

Transaction id: [protected]/0 and [protected]/0
Account no:0075*408
Amount: rs 3670.00 *2= 7340
Transaction status; failed
Transaction date:12/12/2016

I had already noted a complaint with icici bank but they had not resolved the above said complaint...