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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 766

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R
RamyaSatish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Minimum account balance charges and service tax

Address:Bangalore Urban, Karnataka, 560038
Website:ICICI bank

Guys, what the hell is happening.

Just in this 2 months there is a deduction of 1847.9 in the name of mab+s. Tax charges.

How could this happen? Currently rd is running in my account then how could you people deduct such large amount.

If you people are deleting so much then how could we have balance in our accounts?

I need a proper justification on your act.

My contact...
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J
josephstephen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud committed by changing name and amount on across icici bank cheque

Address:Thrissur, Kerala, 680733

Head service quality
Oct 5

To me
Dear sir,

We refer to our earlier e-mail of september 27, 2016 regarding your savings bank account xxxxxxxx9196.

At the outset, we sincerely regret the inconvenience caused to you.

We are in process of investigation and co-ordinating with karnataka bank.

We would require some more time to address your concerns.
br...
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N
neet1608
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back not processed

Address:Mumbai City, Maharashtra

Transaction of rs 15198 made at van heusen, oberoi mall, goregaon, mumbai on 31.08.2016. Icici bank has displayed put up of 10% cashback on purchases made through icici debit / credit card.

The cashback has not been processed till date. Whenever the same is raised with customer care neither do they provide a solution nor do they raise ticket citing technical issues....
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P
prasanta1988
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the ICICI Collection agent harassment- Mr.Prakash jena(pan india agency)

Address:Khordha, Odisha, 751002

Dear Sir/Mam,
As per my conversation with you I need to bring to your attention my experience as an ICICI Bank customer.My name is Mr Prasanta kumar dash.residing at plot no-LB 188, Bhima tangi, Bhubaneswar, orissa-751002 had availed of an ICICI Bank credit card just 1 year ago. I decided to close the credit card thats why i am calling to concerned agency from my side and i was also give all details like my office address and mobile...
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nileshwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud on internet using debit/credit cards

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:ShopMantraa_EPayKerela and PayTM

Transaction date 10/10/2016
ShopMantraa_EPayKerela 8, 320.00 Dr.
Ref No. of bank "74678446285516019180142"
This is a transaction about which I am not aware of. It is a transaction of a credit card. I categorically state that I have not made this transaction.

Upon going through the internet, I find a number of fraud entries and complaints in the name of "ShopMantraa_EPayKerela" .
_____
12/10/16br...
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S
supratim.chatt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sr no - 431458078 - fraud transaction happened of rs 2499 on 13/09/16 and reported immediately but waiting for revarsal

Address:400601

I'm (Supratim chattopadhyay) holding a sb account (No - xxxxxxxx7090) in your bank and one fraud atm transaction of rs 2499 happened on my account on 13/09/16 evening and i immediately reported the same on 13/09/16 evening to your customer care number (To mr dinesh) and requested to take action and as per him the beneficiary account was of mr. Dharmendra kumar (Later came to know with ac no[protected] of gomati nagar up -226010 branch)...
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P
Prankrishna Dolai
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money service charge deducted without any subscription

Address:Kolkata, West Bengal, 700056

Hi I am pran Krishna. I haven't subscribed My Money service but still annual fee for- oct16-sept17 345.00 rupees deducted from my account without any prior notice or any calls from Customer Care. Most annoyingly I can't even find 'unsubscribe' in the my money console.I really got pissed off.
Please unsubscribe me from My Money service and pay back my money.

Trans id BIL/[protected]/MM annual fees oct16-sept17/176495...
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A
asifiqbalansari
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Credit Card application

Address:South Goa, Goa, 0832
Website:icici bank

ICICI bank is a very fraud bank. It has all the facility to give on paper but the ground reality is that it takes almost a month to know the status.

I applied for the Credit Card of the aforesaid bank (application no W[protected] on 03/09/2016 from the ICICI, Vasco Branch, Goa. The call which come earlier after applying online told me that the executive will come to your home and handover the card and all the necessary documents...
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D
dasrani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FD renewal

Address:Chennai, Tamil Nadu, 600010

My FD which was due for maturing on 5th June was not returned by the bank.
After continuous followup with the bank, after three months they come back with a lame excuse of "System Error".

I am quite surprised and shocked how can such a big bank have so many glitches especially being a bank and handling crores of customer money.

God knows what other errors would such a big bank have internally....
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S
soheilshaikh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent & Important - Fraud ATM Cash withdrawal - SR 436032561

Address:560037

I want to report the theft of Rs 1 lac from my bank account on 14.10.2016 between 10:45pm to 10:55 pm
There were 5 separate ATM cash withdrawals from my account of Rs. 20, 000 each i.e. (Rs. 20, 000*5) = Rs. 1 lac
During the time of the transaction the ATM debit card was with me, only I am aware of my PIN number, and I did not withdraw the money.
At this time, I was Bangalore and I received 5 sms from the bank informing...
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V
vijayguleria
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of ATMDEC charges

Address:Mohali, Punjab, 160101
Website:icicibank.com

Hi,

I have a Salary Account with ICICI Bank. Today I noticed that I have been changed a sum of 28 Rs twice on the same date, I don't know for what.
After searching on Internet I figured out that they are ATM decline charges. I never made any transactions on the date (17th Oct 16) these charges were deducted. In the transaction remarks it is mentioned that the transaction was made on (01 Sep 16). So the transactions...
+1 photos
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D
Debaraj Mahapatro
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My complaint against auto loan deduction and penalty imposed.

Address:76002

Dear sir, I received your mail but I am not satisfied with. My question is, , when I deposited the EMI for Sep16 on 05.10.2016 in the loan account prior to 5 days of the due date and at the same time I mailed to customer care with a scanned copy of amount deposit slip through ICICI bank, Berhampur being advised by the Asst. Manager, why did you send a cheque to HDFC bank again. That means knowingly you were willing for double collection for...
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M
Mahesh Komma
from Tanuku, Andhra Pradesh
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My icici gift card expired

Address:Karimnagar, Andhra Pradesh, 505001
Website:Icici

My gift card was expired on 07/16 what to do for activate please inform me my mobile no [protected]...
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Bhalchandra Gahiwad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP CHGS till AUG-16

Address:Nashik, Maharashtra, 422009
Website:infinity.icicibank.com

I am Bhalchandra Dinkar Gahiwad.
452.00 rupees has been deducted from my account as[protected] DP CHGS TILL AUG-16) charges on 14/10/2016. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected]....
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M
Manish K1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash not received from atm but amount deducted from accounts

Address:Gurgaon, Haryana, 122001

Dear sir,
We have use our icici atm card through indusand bank atm ashok vihar phase 3 gurgaon on 14th may 2016 for withdrawal the cast but we have not receive the cast through atm & amount rs.10000/- has been debit in my account.

We have raise complaints at icici customer care department but not resolve after that we have raise the complaints to icici branch (Gurgaon sector 14) & asking the cctv footage but no +ve...
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Nagini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was wrongly charged for the amount which i didn't get from ATM

Address:Hyderabad, Andhra Pradesh, 500097
Website:ICICI Cr card

I nagini. ch gave my cr card to my husband on sep8th 2016 he did two transactions from sr nagar hyd icici branch atm. first transaction was successful i got rs500/-, but the second transaction failed for the amount of rs5000/- after i swiped my card and entered the pin no the transaction was cancelled and machine did not disperse the money.
Immediately i got messages to my mobile stating that 2 transactions were successful then immediately...
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B
babuty563
from Mumbai, Maharashtra
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Credit card payment made not counted as paid

Address:560045
Website:My credit card statement dated 12/Sept/2016

I am Rameshbabu, my credit card no.[protected].
My bill dated 12/8/2016- owing amount was Rs.19953.07 with last due date 30/8/16.
I paid the owing amount Rs.19954 on 13/8/16 ( 17 days before last due date).
Therefore this Rs19953.07 should not appear in the bill dated 12/9/2016.
But I got shocked seeing the Rs.19953.07 as previous balance.

Kindly recheck my due balance again for the paid amount...
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R
rupal03
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging late and interest fee wrongly

Address:Bangalore, Karnataka, 560048

Hi,

My icici credit card no is : [protected]
i had paid all my bills on time, but still in statement generated on 15th mar you have applied a late fee and interest charges along with service tax.

I had requested you to waive off those late fees as i have made payment on time ie 4th mar as per due date mentioned but due to weekend and holidays you have received the payment late ie 8th mar.
But...
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Address:Bangalore, Karnataka, 560114
Website:consumercomplaints.in

Account Number[protected]
IFSC 0000047
A bangalore based real estate company issued and contine to issue 100s of cheques, and all cheques in 100 are bouncing with INSUFFICIENT FUND'
ANd the bank allow the account holder to further issue .When there is no fund for the 2nd time or 3rd time when the cheque is presented why don't the bank blacklist and stop the nuisance.
Means as a receiver how to trust the banking...
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A
Ajay Bhartiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding over limit charges for rs 11

Address:Ujjain, Madhya Pradesh, 456001

Dear concern
my last bill ganarated to 28 sepetember 2016 in this bill mantion 575₹ over limt charges .
i request you to plz waver off this charges because of i am very old customer of your bank . and 575rs charges againest 11₹ over limit use not gastify .today is the last day far bill payment so kindly revert back ASAP
Ajay Bhartiya
[protected]...
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