ICICI Bank Complaints & Reviews

Dear Sir,
I'm Vandana holding ICICI savings account for past 3 years. A/C#[protected] in marra thalli Bangalore.
Without any intimation my account has been again debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

28-11-16 MABChgs-Oct16+Stax00 Dr. 64.22
28-11-16 MABChgs-Sep16+Stax3.113.11 Dr. 110.82

Dear sir iam raised a complaint about wrong transaction in icici bank they not solving my problem and there is no reply for my mail.one they are sent a mail its just he is our account holder and successful ly credited from our bank.the other bank manager is saying that please conform from bank this is wrong transaction then we will do return NEFT
Thankfully
Bala krishna

Dear Sir / Madam,

My complaint is regarding the late payment charges & interest charges levied by ICICI Bank credit card division.

I got the bill with 1300 around interest due to 1 day late payment because of Note Ban issue. My total bill was around 26000 and I paid 24000 inside due date and remaining 2000 was not able to pay because my debit account was empty and I deposit 2000 on Monday i.e. 14 Nov. Also please check my past payments I never ever did late payment but due to high rush going on Bank as Demonetization happen its late unfortunately. I am using both debit as well as credit card of ICICI and I am the valuable customer for ICICI hope so.

I request you and ICICI team to reverse my interest part ASAP so that I can pay my remaining bill. Expecting positive response from your side soon.

Below is the detail of my Credit card :
Number : [protected]
Interest applied : 1, 114.29 + 167.14(Service tax)

Thanks & Regards,
Shankar Hotchandani
Contact : : +91 [protected]
shankar.[protected]@infosys.com

I have a Demat account in ICICI bank. Today I checked my bank transactions and I found that there is one debit transaction '49038566 DP CHGS TILL OCT-16'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount either i will need to do some serious action against ICICI fraud. My phone number is [protected].

I jadda narayana babu have applied for credit card from icici bank. My registered mobile number is [protected]. The application was successfully processed but the initial on the card was written wrongly as jappa instead of jadda. Even i mailed them at [protected]@icicibank.com to correct the name but they didn't. The card was dispatched to my address with the wrong initial through the blue dart. The courier personnel was refused to give the card to me stating name mismatch. My application ref number is[protected]. I even tried to call the customer care but they were asking for the card number but how could i know the card number even before receiving it?. I've called to my executive who processed my application, he is not at all responding. His name is m ramesh and his contact number is [protected]. As the card was already issued on my name the annual charges will apply and i will not pay the amount as i didn't receive the card. I have a fear that my cibil score will get effected. Why should i suffer from the mistake of icici bank. Please do justice to me in this regard.

Dear sir,
I'm rekha chouhan holding icici savings account for past 1 years. A/c#[protected] in gadarwara, narshingpur m. P.
1 28/11/2016 posdec chg/15-10-16/0751+st+st dr. 28.75
2 28/11/2016 posdec chg/15-10-16/0751+st+st dr. 28.75
3 28/11/2016 mabchgs-sep16+stax4.034.03 dr. 246.59
4 28/11/2016 mabchgs-oct16+stax00 dr. 401.72
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying rbi standards / guidelines.

Thank you for using ICICI Bank credit card.

Your ICICI Bank Credit Card XXXX9009 has been used for a transaction of INR 9, 999.00 at PayTm Mobile Solutions\ (November 28, 2016; 17:03:22 hrs.). Available credit balance on your card is Rs. 1, 00, 041.82 and total credit limit is Rs. 1, 10, 000.00.

This transaction was not authorized by me. Request you to please reverse the transaction.

Someone misused my details stating icici bank representative.

Date Ref. Number Transaction Details Transaction Amount
[protected] [protected] PayTm Mobile Solutions\ 9, 999.00 Dr.

Humble request to reverse this transaction.

Dear Sir/Madam,

My name is Vishal More. I have purchased a Digital SLR Camera on 5th November 2016. I swiped Credit Card for the amount of Rs.56100/-

Now I wish to convert the amount into EMIs but I am not able to get this done through either internet banking or phone banking. Please find the attached snap of error I am getting while trying to convert the amount into EMIs.

I need urgent assistance to convert the amount Rs.56100/- into 12 EMIs. Please guide me to get this done.

Thanks
Vishal More

Hi

I was recharging my
PayTM account and was shown an error message

For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants.

To Unblock your card/login, please contact ICICI Bank Customer Care.

But, when I contacted the customer care I heard a pre recorded voice saying that the card is not blocked.
I am unable to do any online activity using my debit card **** **** **** 3587.

Please respond at the earliest.

Thank You
Shivani Negi

Hi,

I am applying for coral debit card and also paid charge of rs. 500/- for that.

I got confirmed message and mail from bank about it.
Also got message that "dear customer, debit card for acc xx5529 has been sent by blue dart courier, awb [protected] to ahmedabad-shahibaug branch on 10-nov-2016.",

But, i have not get my debit card.

Please help to get it soon.

I don't know why it is too late?

Thanks,
Sanjay kachhetiya

Sir, i am naina dubey working in a school. I work oart time as a french subject teacher from 9.15 to 1.15. The recovery person archana fro. Andheri midc has been talking to me on my mobile number sinxe twi days. She called up at my school and abuaed the principal too she justt it in anger... On the 23rd she called on the school landline after i git the meessage i called her and we spoke abt settlement of 25thousand rupees. I tild her guve me a days time. Next that is 24th she called and i told ger this month end i cannot.. Maje the oayment. She was abusing so i told her if i can speak ti her senior. He came in line but she too was ob the call. Her senior mr. Abhilash too did not listen to what i had to say. He just cut off and started yelling. And then she said abhi tere school mein phone karthi hu aaj hi resign karathi hu. Tera pais bhi nahi chaiye and she called up the school ananand abusef the reception and the principal. I was talking to her at that time so why did she call there is my first question. The customer is talking and not ignoring you so why. Its there since one year i had git a job there. They r not even aware of it. Why did tge senior not tslk to me and let that girk do what she wants. I have one months time to resign till they get a new teacher. What benifit does the bank get. Pleade revert back how to keep my job... Nainadubey.[protected]@gmail.com

My Self Mahesh Goswami, Location Halol Panchamahals,

there was a call from [protected] on 27.11.16 14.25pm asked for ICICI card validity, No and after that said for under PM Modi sceme to update account at Ahmedabad Branch take all details and make Rs. 32788 =00 debit transection. he ensure me as a branch manager after 4 hrs i will receive credit entry also. finally Cell was off on night and fraud heppned with me.it is very shockful incident for every one victim. Cell was from BIHAR, i have contected to DYSP bihar from net- No-[protected] 3 times message with fraud no. ICICI bank given SR No.[protected],[protected] for that. ICICI bank replied 7 to 45 days time. and Charges for new Card.at least such case ICICI can give support by No charges for New Card and handover thousand of cases to CBI, cyber crime dept. can take all time Crimes against prvendtive action. not only All Time Money. not a single man said that he has returned money from fraud case. ICICI can take insurance against such issue.

Please take serious action and reply me-[protected]

I am not sure if you are able to read this or even if your personal assistant is reading this, i am looking to tell you that your team is worst service provider (Except for sbi, they always top this chart in terms of any customer service).
Your sales team lies to your customers and sell them cards with wrong commitments. And when customers complain about it, even your management tries to save them instead of ensuring to implement standards for a good customer service which has integrity and honesty as the foundation of it.

I was sold a carol debit card with false commitment by your team and i am urging you to take some steps to ensure that it doesn't happen with anyone else.
Your team has asked me to send an email or call back tomorrow after spending 9 mins in queue and 21 mins with advisor's when i asked for manager advisor's advised me he unable to tranfer call. Total call charges i have spend over the call 32 rs, i am not looking to spend my money in any form on their deeds.

I called up to the cust care to explain the problems of mine i have faced, finally i found 82 calls in queue (Best part is this is how they earned money from us even you called any day you will find your self in long queue try once and you paying for that queue). So if i stand in the queue i will be paying more than 100 bucks to cust care people, why should i pay for my own money or pathetic service.

I am including the banking ombudsman team in this so that they can also see what's being done by your credit card team. I hope at least they do something about it.

I will stop banking with you guys day by day you finding way to fraud with customer... I will close my account soon. No more business with fraud bankers

Hi

Im bearing salary account in icici bank in
Sec-54, gurgaon (A/c no.[protected] anshu vimal), without any prior information they deducted mabs.
I furnished detail below.

(Value date) 1/10/2016
(Transaction date) 1/10/2016
(Transaction remarks) smab chgs aug16+stax7.83
(Withdrawal amount (Inr) 62.00
(Balance (Inr) 0.00

Kindy give me solution to get back these amount to my account
[protected]@me.com

Thanks
Anshu vimal

Well, now since govt implemented demonetization, still paying at petrol pump by icici credit card, surcharge is been calculated. When i spoke to icici representative, they said no such information (No surcharge on fuel) is been updated from govt. I think icici bank employee lost their mind.in 1 way they send message for go e-payment and on other they deduct surcharge. If this goes on, then demonetization in full fledge is not possible in india.

Please contact me on [protected], [protected] and [protected]@ymail.com

Complaints against Ms Shashi Bhushan and Mr Satyendra Singh (ROHINI BRANCH)
This is to put forward that we have a loan account with ICICI bank, we have delayed our payments by 10 days and also paid the penalty amount, to our horrifying experience ICICI executives dont stop calling every number that they have. Parents, husband, wife any number that they get hold of they just call. Once even when the payment was made they still called. They use abusive language. The worst case was the executive Mr Satyendra Singh called and visited my workplace, and had the audacity to use foul and threatening language with the office guards. I have had the worst experience with ICICI bank and their agents for collection. I would like to warn each and every individual before they get a loan from ICICI they should be aware what they are getting into. Before taking any such step they should go back and check the credit history of the individual and the intention of them too. This is against the RBI ruling. I am going to file a case in Banking Ombudsman as well.

Buying a home is a dream, but organizations like ICICI running our life. After bearing an account with ICICI for about 11 years, thought it would do the needful than government banks(thought I have pre approved loans with SBI & AB).
1) Processed my request through bank bazar and got the contact details of ICICI home loan department relationship manager called '' Dhandapani', Malleswaram Branch, Bangalore
2)When I called him, he said he would call back to me in 5 min, and waited till the evening and didn't get any call. I called back and got a wired response from him saying that, 'I am cancelling your loan requests, why are you calling me in the evening 4pm, and arguing with me that I haven't called in the morning.
3) this starts the torture from ICICI, after couple of complains given through customer care department, tagged with ICICI executives, who doesn't know any process.
4) after so many complains, issues, loan got approved and disbursed with my own struggle
5) problem here is, my loan is approved for 63 lacks and i opted for icici prudential coverage plan, for that they charged 1.58 - 1.6 lacks and which i agreed, but i have taken the loan of 57 lacks only, for which insurance amount should proportionally gets reduced.
6) that executive said, the difference amount will get adjusted to my principle amount, which was not happen from last 2 months. why should I pay the extra amount ?
7) I have called the customer care, and another stupid called 'Murali' who is acting as a floor supervisor bluntly saying that, if you want your money back, you have to wait, as you got the loan from icici.

He was talking as if he is giving money from his pocket and he has given the loan for free of cost.

I am an account holder of icici bank for about 4 years. I am using my account for less frequently. Because i got job in some other organization.
But when i check my balance through net banking i saw a charges are deducted from my account in the name of smab chgs-oct16+stax 90.00 a total of rs.690.00 date 24.11.2016 without any prior intimation regarding the charges. My name naveen g e, account no is[protected], contact no-[protected], email: naveen. [protected]@gmail.com.

I'm getting charged Rs. 17.25 every quarter for minor accounts[protected] and[protected] without my approval.

What are these charges for and why it is getting charged without my permission? I never subscribed for these services when opening the account nor have I received any such Value Addition SMS for both minor accounts till date. This is really frustrating and seems like as if banks are indulged in some fraudulent activities. The bank representatives simply asked us to sign the forms at various places and filled up the forms by themselves. I never given permission for any paid SMS facility.

I would like all such charges to be refunded since account opening and need immediate explanation.

My account with ICICI Trivandrum Branch was closed and the required paperwork submitted to the ICICI Kottayam Branch 3 months ago. Even now my netbanking is active and the account hasnt been closed.

Even as I submitted the request for closure, the bank officials had canvassed hard to prevent the closure. Because of that I have kept an acknowledgement of the closure request with myself, as I expected this.

Please close my account and send an email confirming the same. Thanks in advance.