[Resolved] ICICI Bank — irrelevant banking/atm charges | |
Hello sir/mada, icici bank agents have come to the office o[censored]ndersigned for asking us to apply for icici credit card. I have filled the form and have received the card within 2-3 days. But, as soon as i have received my card i had decomposed the same without any activation of the same which is required for any further transaction using the instant card. But, your bank agents have called me for this and i had reaffirmed the same to him also that i no longer want to use that card. But, still from you bank a number of emails, communication letter to my present address and even to my office address have been send by you. Even your recovery agent were keep calling me to deposit the amount rs.6000/ (Approx.) and ready to bargain to rs. 1000/- only. This is clear intimation by your agents to me. This is clearly lapse on your part that you had not stopped service for me since i have communicated number of times the same to your agent to stop my service abut all in vain. This is clear violation of my rights and harassment done by you by calling, sending mails, letters etc. That too for that particluar card which till now has not been activated by me. Kindly look into the matter and resolve the issue as early as possible since this is clearly a spot on your service delivery and redressal system. Regards, [protected] Was this information helpful? | |
Oct 4, 2019 Complaint marked as Resolved No steps have been taken by the ICICI Bank and they are in the process of further harassment, unnecessary delaying the procedure even after more than 08 months of complaints in the consumer complaint forum ICICI bank has not deactivated my credit card and showing dues against me amounting Rs. 5500/- for the credit card which was not even activated by me. I had requested the same number of time via mails and telephonic conversations but they keep on giving deadlines one after two by saying that issue has been raised to level 1, 2 etc. This sort of lethargic tendency regarding resolution of the grievance in which the nominated nodal officer i.e. Sh. Vinayak Rao is also not helping much and that too for those issues where the customer is innocent and their cibil has got skewed because of this sort of irresponsible and unprofessional behavior of ICICI bank.
I have to apply for loan and with this pathetic grading of cibil score no bank is now allowing me to get the loan. My plan for buying a property has been delayed for more than a month and ICICI bank personnels are not ready to resolve the issue on urgent basis even after passage of more than 08 months.
Kindly look into the matter and resolve it at the earliest. ICICI Bank customer support has been notified about the posted complaint. Verified Support Feb 27, 2019 ICICI Bank Customer Care's response Dear Customer, Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |
3 Comments | |
Comments
Dear Sir,
Please find the detail of my carloan from ICICI BANK
REGN.NO:-MH31 DK5911 :-
REG Date :-17/02/2011
Applicant Name:- Maganlal Vithaldas Panchmatiya
LAN No :- LANAG[protected]
EMI Start Date :-01/03/2011
EMI End Date :-01/01/2014
Please find the detail of my carloan from ICICI BANK
REGN.NO:-MH31 DK5911 :-
REG Date :-17/02/2011
Applicant Name:- Maganlal Vithaldas Panchmatiya
LAN No :- LANAG[protected]
EMI Start Date :-01/03/2011
EMI End Date :-01/01/2014
ICICI Bank Customer Care's response, Feb 28, 2019
Verified Support
Dear Customer (Amit Behare),
We regret any inconvenience caused. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team
Dear sir,
Bank Have Debited Rs.29.50 Agst This Narration POSDEC CHG/[protected]/1842+GST. In My Bank Saving Account.
Right now bank is not reverting that amount & not Explain By Employee.
Please Resolve ASAP.
Thanks
Satvedra
Bank Have Debited Rs.29.50 Agst This Narration POSDEC CHG/[protected]/1842+GST. In My Bank Saving Account.
Right now bank is not reverting that amount & not Explain By Employee.
Please Resolve ASAP.
Thanks
Satvedra
ICICI Bank Customer Care's response, Feb 28, 2019
Verified Support
Dear Customer (Satvendra),
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5pfu5_03) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5pfu5_03) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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We regret any inconvenience caused. Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team