ICICI Bank Complaints & Reviews

Amount deduction, employees of icici bank are
Yesterday my account got deducted with rs:- 500.19, and even i did not get any e-mail or sms notification for this cheat transaction, though i'm registered with sms and e-mail notification and i didn't get any alert for this transaction, later when i viewed the account balance then i came to know that i have a deduction and later i got to know its because i have demat account with icici bank and i was not informed at all by the icici employee regarding annual fee, while opening up the demat account and the transaction details is (Dp chg till jan-19), i will not use word request, but sincerely refund my money back.

I haven't subscribed to my money service but still anual fee for jan-19 to dec-19 354 rupees got deducted. Most annoyingly i can't even find 'unsubscribe' in the my money console. What an insane they don't have toll-free number. Please unsubscribe me from my money service and pay back my money. Details: 28.02.2019 bil/[protected]/mm annual fee jan19-dec19

I have a demat account in icici bank in icici direct. Yesterday my account got deducted with rs.826 — dmc/in[protected] dp chgs till jan-19. When i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Please refund my amount.

I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-19) on 26-feb-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and...

What is rtnchg in icici bank? I got deducted of more than 2000 rs.in different transactions without any prior notice.
According to google search it is deducted for declined charges on atm transactions but i did not use the card and it declined prior to the amount being deducted.

No one at the customer care is answering my questions.

Please share all details about different charges that icici bank takes...

I dont wish to apply for expression debit card. So how can i apply for basic simple debit card.
I have opened a zero saving account in past month and balance in it is zero.
I operate the account only for my salary.
When salary comes i withdraw all amount at same time.
I am afraid of the charges of expression debit card and moreover i am not in need of services of that card.
So please help me to get simple...

Hello sir/mada, icici bank agents have come to the office o[censored]ndersigned for asking us to apply for icici credit card. I have filled the form and have received the card within 2-3 days. But, as soon as i have received my card i had decomposed the same without any activation of the same which is required for any further transaction using the instant card. But, your bank agents have called me for this and i had reaffirmed the same to him also that i no longer want to use that card. But, still from you bank a number of emails, communication letter to my present address and even to my office address have been send by you. Even your recovery agent were keep calling me to deposit the amount rs.6000/ (Approx.) and ready to bargain to rs. 1000/- only. This is clear intimation by your agents to me. This is clearly lapse on your part that you had not stopped service for me since i have communicated number of times the same to your agent to stop my service abut all in vain. This is clear violation of my rights and harassment done by you by calling, sending mails, letters etc. That too for that particluar card which till now has not been activated by me. Kindly look into the matter and resolve the issue as early as possible since this is clearly a spot on your service delivery and redressal system.

Regards,
[protected]

I am naga nandhini. 415.00 rupees has been deducted from my account as dp chgs till jan-19) dp charges on

26/02/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is '[protected]', kk nagar branch, chennai

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!

I am Raghavendra Tare. Rupees 826 were deducted from my bank account today saying DP CHGS till jan 19. I have never activated any demat account and never used it either.

This is such a fraud from ICICI bank.
Please resolve this as soon as possible or i will close my account with the bank tomorrow.

I was planning to take car loan from the bank but now i am thinking again.

I am manish kumar tated. Rs. 649 rupees has been deducted from my account as dp chgs till jan-19) dp charges on 26/02/2019. Demat account is fully free account. I don't know what is this charge? There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected]. My registered mobile number is [protected]. I didn't get proper reply from icici customer care as well. Please help me out with this

Rs 1399 has been deducted from my account without my permission against the protection of credit card without my consent.
So please revert the transaction and credit the amount to my credit card account. If i am not getting the money back to my account then i will go for complaint against one assist.
Date of incident: 26/02/2019
Icici credit card no. Xx6007
Relationship no-6353051
Mobile no - [protected]

Dear sir/madam,

I have applied icici bank credit card jan 10th 2019. I have submitted my document to icici person and application also submitted with my signature past 1.5 month i dont get any reply from the application status my application no is [protected]. So kindly let me know the status of my icici credit card. I need the further more information about my card status. My contact no. [protected].

Regards
Raja. M

My name is dipanshu verma,

Recently, my account got charged of all the money it had left, to ecsrtnchgs110219_sr[protected].

I am not sure why this money was charged, and i think this was an unnecessary deduction from icici.

Please check and deposit the amount that you have deducted.

You can contact me on [protected] for further clarification.

Dear sir

For above personal loan account i want to part payment so i request to bank pls tell me the process and about charges if any then they reply below.
Dear mr. Sharma,

We understand your concern.

With reference to your e-mail, as per the process there is no process for part payment on personal loan account.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

Ram charan
Customer service officer
Icici bank limited

Then again i ask for the same then mr sriniwas has called me and told that there is no provision so i request you pls look in to this matter and do needful

Dear customer,

We understand your concern.

As per our telephonic conversation today, we have addressed your query regarding personal loan.

With reference to your email, we inform you that as per the process there is no process for a part per payment on personal loan.

We thank you for giving us an opportunity to be of service to you.

Sincerely,

Srinivas b
Customer service officer
Icici bank limited

Hi Team,

I am an Axis bank account holder and I accidentally transferred 10000 rs amount to one of the beneficiary of your bank and when approached ICICI bank manager he said that the beneficiary who received my amount has some kind of loan (personal/vehicle) and he was not paying the amount regularly, hence whatever the amount that I transferred got deducted as ECS RTN CHRGS. Also Branch Manager informed that my bank can request ICICI bank backend team to hold amount if at all in future if he deposits money in his account then I will be reverted with my amount whatever beneficiary deposits
Axisbank Complaint number: [protected]
Beneficiary ICICI bank IFSC: ICIC0000008
When approached to the beneficiary, he was saying that he is not going to pay the rest of the loan amount and he is not using his ICICI account since 2-3 years and that's my problem.
Please suggest on how can I get my money back.
Your help would be much appreciated!

Yesterday itself, i received a text from icici bank that a sum of rs. 1899/- has been deducted from my account to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really really seeking ways to deactivate it and get my money refunded. I did share my concern to [protected]@icicibank.com to zero response from icici bank. Please deactivate this one assist plan and refund my money asap.

Regards
Vaibhav negi

On 4th January 2019, around 9:00 pm I ordered a steam iron worth Rs 1320 from Amazon. I had Rs 75 in my amazon pay balance. so i paid through bank and Rs 1245 were initiated from the bank but the payment was showing as pending and my order was not being confirmed. i cancelled my order twice. no money was deducted from my account till then. When i again ordered the third time. Rs 1245 were deducted from my account and order was placed on 4th January 2019, around 9:05 pm. and no other amount was deducted till then.
When i woke up on 5th January 2019 morning at around 11 am. I saw a message that an amount of Rs 1245 has been debited from my account. I was shocked because the money for my confirmed order was already deducted from my account on 4th January, 2019 at 9 pm. and again the same amount was deducted the next morning for no order placed.
When i inquired from amazon. they claimed that they did not receive any money apart from the payment of the confirmed order that happened on 4th january 9 pm. The bank says that there is no statement for debit of Rs 1320 as the original amount of the steam iron was Rs 1320 and initiated amount was 1245 after the deduction of amazon pay balance. Attached underneath are the proofs of my inquiry and and my SS of my bank statement. Rs 1245 has been unnecessarily deducted from my account and are not refunded till date.

I did a payment from ICICI debit card to Madhuban bapudham 2BHK flat registration of Rs. 254050 as on 25th feb 2019.

The amount has been deducted from my account but in my application it’s showing still pending for payment.
Following are the details of payment;

Bank name : ICICI Bank
Payer account no.[protected]
IFSC code : ICIC0000005
Amount: Rs. 254, 050.
Transaction Id : MIN/V C GDA SCH/[protected]/199047/
Date: 25th Feb 2019

Please find the attachment for my id and payment details

Hi,

I hereby request you to waiver off my current outstanding of rs.60, 000/- (Approx.) as i was out of job for nearly 6 months.

Inspite of being out of job for 6 months i however managed to the minimum amount on due dates.

Kindly consider my request and assist me on the same.

I have been using your card for more than 15 years where there were no late payments or all malfunction on my records.