[Resolved]  ICICI Bank — irrelevant credit card charges

I was offered make my trip credit card from the bank. While offering the credit card i was told that there would not be any joining fees charged at all but i see that the statement reflects rs 1212.86.

Last month i received a call from someone from the bank and they confirmed that there should not be any fee charged and they will check and get back to me but no one contacted. I have sent several emails about complaint but no satisfactory response received. I have not used the card and they charging me interest every month in spite of emailing them several times no one has contacted.

I will not pay any charges to the bank, in fact bank should pay back for the harassment caused for several follow ups without any luck.
Was this information helpful?
No (0)
Yes (0)
Sep 6, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (665097) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi,

My ICICI Account number is[protected], I am observing my money is deducting through ECSRTNCHRGS continuously. I want to know the reason whats happening with my Account. how can I get back that money.
ICICI Bank Customer Care's response, Aug 6, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Can not get status of my Money multiplyer bond-0399-mmb- two whichi I have been issued by ICICI Limited on 16.06.1999 with Bondholder No.6006-797 .NAME OF Bond HOLDER(S) IS MEDHA U/G SANJAY GUPTA NUMBER OF BONDS 1. DISTINCTIVE NO(s[protected]. How can I redeem it
ICICI Bank Customer Care's response, Aug 7, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (665097_4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I made a wrong transaction thought Google pay, i raise a complaint from syndicate bank but ICICI bank is not responding.
Continually following up but no response.
Kindly find the attachment which raised complete and syndicate bank also raised a complete details

For any query
Pls call me : [protected]
ICICI Bank Customer Care's response, Aug 7, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information