[Resolved]  ICICI Bank — over limit charges on credit card

Address:Bangalore, Karnataka, 560076

Hi team,

My credit card limit is 60k and i have used 59980 with minimum bill pay interest, my card will not allow to do transaction if no limit but i used 59980 so i have 20 rs left in my limit, here the bank charged 90 rs gst so that my limit is over 70rs and again they charged over limit fee 500rs, if call customer care and asked for way off it’s not my mistake, bank charged gst and it’s crossed the limit. They saying it’s ur mistake, it’s not possible to way off, can you please suggest me and help on this, is it fraud by icici or not?

Thanks ®ards,
Ramu
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Aug 31, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58xsh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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Dear ICICI,
Recently I changed my mobile from iPhone 6 to iPhone 6s, I have no problem with iMobile app in my iPhone 6 but I am unable to login to iMobile with my iPhone 6s. I called many times to your customer care but they are saying we have issue with iPhone 6S.

ICICI Bank Customer Care's response, Jul 31, 2018
Verified Support
Dear narla,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsh_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi my name is swaroopa without intimation in my account money cut reason is D card fee charges I want my money returback rite now.
ICICI Bank Customer Care's response, Jul 31, 2018
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsh_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
When i had done payment to The National Institute of Open Schooling (NIOS) . then the transaction is failed (transaction number- IGADXJWZR1) . after one day i have done second transaction . but my first transaction is not refund. plese help .
ICICI Bank Customer Care's response, Jul 31, 2018
Verified Support
Dear Mukesh Kumar Tagore,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsh_aaac) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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