Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14251
Unresolved
9364
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 548

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saêêl Chälkê
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

relieving letter and december month salary not yet received

Address:Mumbai City, Maharashtra, 400059
Website:[email protected]

Dear Sir/Madam,

I have worked in I process for 6 months...i have left the organisation on 20 december 2017, but I have still not received my Relieving Letter
Also i have done with all the Resignation Formalities and also My Relationship Manager has sent a NOC to the Company about my Resigning, Yet i have not received my Experience letter and my Last working month salary, Please take this into your Consideration.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandu Tyagi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong transaction in 614901509024

Respected sir,
I beg to say that.my self chandra sheker tyagi S/o Ram avtar tyagi I have an account no[protected] in icici bank Manasa punjab Branch. please note that transaction no[protected] dt. 20/07/2017 is wrongly credit from my account to[protected] account. . Please note that it should be verified by bank as soon as possible from your side.if it is possible kindly revert the same amount in my account.

Thanking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hanamant Kulkarni
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps registration

Address:Bangalore, Karnataka, 560028

Dear Sir/Madam,

I had submitted duly-filled-in NPS application on 1st June at Infosys ICICI Bank branch.

There is no communication whatsoever from ICICI on this to me inspite of giving cell number and mail id.

I have done multiple follow-ups and today I got to know that my application is not yet processed.

I am escalating this to NSDL for delay / denial of service from ICICI bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
komal aggarwal singla
from Narwana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate my one assist plan

Date of incident-18/07/2018
I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan Without my permission. I don't need this plan actually. Please deactivate this plan.

My a/c number- SBA-*********236

Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
UMESH KANT...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tinaanj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smab charges refund

Address:New Delhi, Delhi
Website:ICICI Bank

Dear Team,

I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

I want my smab charges back to my account. I am using ICICI bank services from 2012, and this was really not expected.

Kindly see and resolve this and refund my smab charges ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saifur Rahman Mohsin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised transactions on my icici bank account

Address:560042

I use an expense tracker on my phone to tracker purchases and today I realized that the balance in the SMS was different from my tracker's spending account balance. I checked the SMS history and it matched with my tracker. When I logged into the iMobile app it showed my almost 20 new transactions of small volume i.e. ~1 rupee and ~2 rupee which totally upto 55.96 and the transaction name was a petrol pump where I usually fill petrol. I thought...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemanthkumar C
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg credit card permanently blocked

Address:Bangalore, Karnataka, 560078

I had been using ICICI Credit Card from last 18 months and I never missed the payments. Unfortunately, I missed payments on May and June and I cleared the complete amount on July on the due date itself. Since my another savings account was blocked I wasn't able to make the payment. But now even after making the complete payment, they're not unblocking my card....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
N
nimber
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activate plan

Address:516350

Good afternoon sir,
This is srikanth from kadapa a.p . my mobile number is [protected] I can apply icici credit card in last dec 2017 it was delivered to
me jan 15th actually iam shifted my native place credit card was goes returned
suddenly one assist plan was activated my credit card number
without any intimation actually i don;t know my credit card number also so
each and every month messages come...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
M
Mohan N V
from Bengaluru, Karnataka
Report
Copy

unauthorized charges - close demat account - no response from icici

Address:Hyderabad, Telangana

Customer ID: 16014301

Hi Team,

ICICI Bank officials opened my account without my knowledge.

Now that I've been charged Rs. 1600+ for 2 years, that I'm unaware.

I request to CLOSE MY ACCOUNT making sure I won't be paying any charges over demat services which I'm not aware. CLOSE IT ASAP.

Demat Account : 16014301XXXXXX82
Linked Mobile Number : +91 [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
labalaji
from Hyderabad, Telangana
Report
Copy

power failure at atm leading to non disbursement of money but debited

Address:500047

Dear Sir
On 17/07/2018 at 17:02 Pm I made a transaction at your ATM in RK Nagar, malkajgiri Hyderabad-47 I was using ATM card of Mahabank to withdraw Rs10000/-
Due tp power failure, The machine went blank during transaction in progress.
I couldnot get money disbursed. I waited till power is on but unfortunately, i didnot receive any money.But in the statement
it is shown Rs10000 withdrawn. I have attached the...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurudath Nayak
from Bengaluru, Karnataka
Report
Copy

delay in activation of credit card

Address:560059

Goo day sir,

I was issued a Instant credit card no [protected] on around 14th June 2018 against a FD of rupees 50000 and promised by the bank that it will be activated within 48 hours. After that i have made several visits to RR nagar Branch in Bangalore, raised many complaints online. but still the card is not activated. it has been more than a month today hence i am fedup with the service. when i visit the branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijaysoni4u
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eazy pay biller payment failed but amount deducted

Address:Jaipur, Rajasthan, 302015

On 12 july2018, I paid the bill amount of Rs. 12570/- on ICICI Bank eazypay gateway towards Rukmani Birla Modren High school. The transaction was unsuccessfully but amount has been debited from my ICICI saving account. Still I did not received refund of this amount in my account while 5 days has been passed. I am not finding any customer care number of eazypay where i may could contact.

Vijay Soni
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tshering Peljoree
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my refund

Address:Pune, Maharashtra, 411021

I have booked my indigo flight ticket on 10th of July and my account got debited but my ticket didn't proceeded.so I called indigo and they told me that I will get my refund within 3 to 4 working days.they kept my reservation ticket under hold for limited period.now it's been 6 days.whole I call them they told me that they already refunded to icici band and they gave me one reference number also.so how can I claim my refund by that reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
Kuldeep Singh Sodha
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card last instalments not paid bank want to debit whole salary

Address:Jaipur, Rajasthan, 302021
Website:[email protected]

Dear Mr.S. Roy
With due respect i am old customer of esteem ICICI bank from last six year and i have also a ICICI bank credit card number-[protected] due to some of my unavoidable condition i settle this credit card with the amount of 81000/- in six installment, Sir only in three installment i paid 68700/- to the bank balance amount is only 12600/- which is due in April 18, Sir from march 18 to may 18 i am out of India due to...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sajith128
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oneassist plan activated without my permission.debit card charged rs/-1899

Address:Kozhikode, Kerala, 673307

On 16/07/2018 I lost Rs 1899 from my icici bank account.
After verifying it i found out that one assist protection has been activated on my
account.I don't want this plan, please give me refund.
Account number:[protected].Transaction code IIN/I-Debit/SIONEAST/[protected]

Sajith Kumar C M,
Athira House, Keezhariyur, koyilandy, Kozhikode...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
SNRao71
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical practices by icici bank staff

Address:Mumbai City, Maharashtra

Just because I was not reachable on my mobile phone, ICICI Bank staff Ms.Parvathi ([protected]) is calling my neighbor repeating and torturing him to ask me to call them.

Apart from being a neighbor, we both don't have any other relation. He is not related to ICICI Bank too in any manner. But still she is calling him repeatedly.

If somebody is not reachable over phone, there are other means of communication -...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saisudha reddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted for failed transaction

Address:Bangalore, Karnataka

Hi

While booking for thirumala darshan amount has been deducted from my account for failed transaction. The amount is Rs 3000/- transaction was made on[protected]. Please can you let me know what is the procedure for the refund and how many days it will be taken.

Can you please please provide the toll free number for icici bank.
My number is [protected]

Please do the need full...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vishnu aitha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lean on my account amount 0f 9990 rs

Address:560037

There is a lean on my account since feb 22 2017 amount of 9990rs saying that it was wrong IMPS transaction but it was correct transaction only, i have visited near branch Marathalli-Bangalore to clear the lean from my account they told that it has not done by them hence they dont remove lean, and they were speaking very badly, next i visited my home branch Electronic city-Bangalore they told they didn't lean the amount it has leaned by IMPS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uma muruganantham
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici

Address:600032

Cancellation of One Assist Plan
I've got back to back irritated calls from ICICI regarding the cpp plan & Unnecessary they talk to me Even they did not informed me about this amount. Later I come to know that I have cheated by them, and seriously I'm not interested in opting for this plan, please deactivate and return my money ASAP, seriously not interested...
I had never asked for the One Assist Plan. Also a sum of Rs 1899...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
teja vardhan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised transactions

Address:Hyderabad, Andhra Pradesh

This is to bring to your kind notice that unauthorised transactions has been made from my debit card on 15th July 2018

Please find the below information on the unauthorised transactions

Total Unauthorised Transactions: 10
Payment info: VIN*FACEBK ADS
Date of Occurrence: 15th July 2018 (But in Alert Message it is 16th July 2018)
Time: 14:02 to 14:06 (Alerts received to my mobile and mail)br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy