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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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A
anks5190
from Bhuj, Gujarat
May 3, 2018
Resolved
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Address: Kutch, Gujarat, 370465

Dear sir/ma'am

My uncle invested in icici money myltiplier bond 1998 with the name of his daughter. Its details are as follows:

Face value: 8000
Issue price: 4000
Redemption date: 17/12/2003

He got the certificate 2-3 days back as he was shifting his house. He is not sure whether he got the payment or not. Could you please guide us from where i can get in touch with nearer branch for this bond?

Thanks,
Ankit shah
Email id: ankit. [protected]@gmail.com
Jun 3, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2018
ICICI Bank Customer Care's response
Dear Ankit Shah,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    A
    Amirhusn
    May 3, 2018
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    Address: 122004
    Website: www.icici.com

    Hello team,
    I am working in TCS Gurgaon. I applied ICICI prepaid food card on 16th March 2018 but it did not get activated till now. It has been one and half months. I Asked to my company HR and they suggested me KYC had not been done from bank side. I called to customer care and they found that my details were not present in the system. I am very disappointed by this carelessness from a bank like ICICI. Kindly look into the matter and complete the KYC so I can use card.

    Thanks and regards,
    Mohd Amir
    Tata Consultancy services
    [protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      pmkreddy
      from Mumbai, Maharashtra
      May 3, 2018
      Resolved
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      In the month of jan-2018 there was 7.5% cash offer on icici credit card. Icici credit card marketing person mentioned that on purchase through credit card i will be getting 7.5% cash back within 90 days of the transaction. Initially he did not mention anything regarding the emi.
      While we finalised the product the where making the payment the merchant told that i should select the emi period. Then the icici sales person told that the offer is for emi conversion and there is no interest on the emi.
      In the first bill when the emi was raised there was an interest amount then i was informed that the interest will be reversed back. They charge the interest on emi as it is mandatory as per rbi rules.
      As i did not get the cash back on 3-may i called the customer care and i enquired about the cash back he tell me that rs.486 is credited to my account. Then i told him that it is the interest reversal. He was not agreeing to it then i told the 7.5% of the cash back comes to around 1600 then he kept me on hold for 10 min and after 10 min he confirm there is a cash back but it is after 90 days of the offer period.
      It took me around 45 mins to make them confirm regarding cash back and i mentioned them to register a complaint regarding the false information given by sales representative at the time purchases. And finally they say sorry for the inconvenience caused.
      I think the bank should penalised for such of false information and delay in the offers. I have raised the service request for the same. It is sr[protected]
      Jun 3, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 03, 2018
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      May 11, 2018
      Updated by pmkreddy
      Dear Sir,

      I received a mail from ICICI bank on 10-May stating that the cash back of Rs.486.08 is credited on 13/03/2018 against the 7.5% cash back offer for the amount spent on Rs.22400.

      They are not even calculating what will the amount for 7.5% of 22400.
      Rs.486.08 was the reversal of the interest on the EMI which i have mentioned to customer care and it was agreed on the call made on 03 or 04 May-2018. the representative i spoke was MR.Nayeem. And service request SR[protected] was raised.

      Now in the mail they are mentioning that there is no such requested raised in the system. Bank is totally lying and wasting the time.

      Please find below mail received from ICICI bank and also attaching the same
      ----- Forwarded Message -----
      From: "Customer Support" <[protected]@icicibank.com>
      To: "[protected]@yahoo.com" <[protected]@yahoo.com>
      Sent: Thu, May 10, 2018 at 22:25
      Subject: 'ICICICARE=[protected]' RE:'ICICICARE=[protected]' Re: 000CBaDEE0V52DGS:Level1Complaint / Credit Card
      Dear Mr. Reddy,

      Greetings from ICICI Bank.

      This is with reference to your e mail regarding the 7.5% cash back on the below mentioned transaction done on your Credit Card 4375 XXXX XXXX 2006.

      16/01/2018 SANGEET TV CENTER, NAVI MUMBAI 22, 400.00 DB

      We are deeply concerned with the issues raised by you in your e-mail and regret the inconvenience caused.

      We have checked with the team concerned. We confirm you that the transaction was eligible for only Rs. 486.08 as per which the cash back is processed.

      13/03/2018 LG Electronics Jan 18 EMI CASHBACK 486.08 CR
      Your understanding and acceptance in this regard is highly appreciated. Looking forward for your co-operation.

      We thank you for your patience.

      Sincerely,

      Ruxana
      Customer Service Manager
      ICICI Bank Limited


      We should definitely apply penalty on the banks for cheating the customers.
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        M
        Mrrinal Dev
        from Patna, Bihar
        May 3, 2018
        Resolved
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        Address: 400097

        I have ordered from zomato app on april 25th 10:18 pm. And paid the amount of rs 250 from icici net banking. But zomato said we haven't received the paymeny as it was failed by the payment gateway website and it will be automatically refunded within 5-7 working days in your bank account. But my bank detailed statement says the amount has been paid to zomato. I have contacted zomato customer care and they said they havn't received any payment so they're not responsible for it. But when i have checked the transaction details today it shows the amount of rs 250 has been paid to zomato on 25th april and there is no "refund of rs 250". Now what should i do? It's been a week and i haven't received the amount. I am loosing my trust on icici bank.
        +1 photos
        Jun 3, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 03, 2018
        ICICI Bank Customer Care's response
        Dear Mrrinal Dev,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a51scn) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        There has been a regular deduction of POSDEC charges of 29.50 each time starting from 18 April 2018 til date from my ICICI savings account. And i request for a refund because POSDEC charges are due to network errors or
        other merchant related error, and why do i have to pay for that. I request for a refund

        money deducted but order not received - Comment #3086257 - Image #0
        ICICI Bank Customer Care's response, May 3, 2018
        Verified Support
        Dear Abdullah Bin Mohammed,

        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51scn_01) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Rakhi Bhatia Mahajan
          from Mumbai, Maharashtra
          May 3, 2018
          Resolved
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          Address: Pune, Maharashtra

          Dear sir/madam,

          I have an account in icici bank. I use internet banking, i want to update my new mobile number though online but i cannot find the link for change of mobile number in 'view/change contact details' section. I can only see 'update email id' section. Please provide a link so that i can change my mobile number online.

          Thanks & regards,
          Rakhi mahajan
          Jun 3, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 03, 2018
          ICICI Bank Customer Care's response
          Dear Rakhi,

          We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          An amount of Rs.1899 was debited from my savings account regarding some One assist plan. I have never opted for this, Please do disable this plan as soon as possible and do refund the amount payable. ID3121416
          ICICI Bank Customer Care's response, May 4, 2018
          Verified Support
          Dear Deepak,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51scq_aaaa) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            G
            Gulamgaus786
            from Ahmedabad, Gujarat
            May 3, 2018
            Resolved
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            At the time of opening the account, the contact person sagar prajapti from icici bank relief road branch told me that the mab for icici 3 in 1 account is inr 5000. But now even after maintaining the account balance inr 5000, inr 1000 deducted from my account. I want refund of mab charges and minimum blaance should be 5000 as per your advisor's commitment, otherwise i will close all my icici bank savings and demat accounts.
            Jun 3, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 03, 2018
            ICICI Bank Customer Care's response
            Dear Customer(Gulamgaus786),

            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Hello I am Rahul I recharge my account using my jio app using upi through indiaideas and mony is deducted but reacharge is not done
            Please help me. ...

            wrong commitment and deduction of mab charges - Comment #3086240 - Image #0
            ICICI Bank Customer Care's response, May 4, 2018
            Verified Support
            Dear Rahul,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51sco_aaaa) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rajat728
              from Delhi, Delhi
              May 3, 2018
              Resolved
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              Address: Ghaziabad, Uttar Pradesh, 201014
              Website: Icici bank

              I never swipe a card in any store but icici bank charges me with posdec charges what the hell is this are they just stealing are money do something yes i repeat again i never swipe my card in any store
              They also charged me for debit card use 588 rupee for coral debit card but i also ask them for please deactivate my coral service but they didn't deactivate this but no issue for that because i am using that card but without swiping my card in any store they deduct charges for insufficient balance this is horrible service i thought icici bank is best but now i think they prove me wrong
              +1 photos
              Jun 5, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 04, 2018
              ICICI Bank Customer Care's response
              Dear Rajat,

              We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                V
                vikrub
                from Balasore, Odisha
                May 2, 2018
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                Address: Patna, Bihar, 80001
                Website: RESUME

                Mafoi.biz/our people

                To whom it may concerned

                Respected Sir’ Madam

                It is learnt that you are in need of some Marketing Personnel and Administration Personnel and hand for your esteem Organization. Sir’ I offer myself as a candidate for the same. I am completed B.A. (Political science) From Patna University .I handle Marketing and Administration work In Manner to achieve goal of Organization. My previous work experienced in organization and field is mentioned in resume for your perusal and needful please.
                Sir’ a chance may be given to show my ability and sincerity. I am sending my resume to as per your recommendation and know my Skill.

                Lot of Thanks in anticipation


                Sincerely yours

                (Vikram Sinha)

                RESUME

                Vikram Sinha

                Cell : [protected]
                Phone :[protected]
                EMAIL : [protected]@gmail.com

                Friands Suman Vatika Appt.
                Arya Kumar Road
                Rajendra Nagar
                Patna-800016
                Bihar

                Career Objective

                Trough Creative and innovating work of Marketing .I acquire Sucess of organisation with my knowledge and Skill.


                Summary of work Experience

                Posses of rich progressive experience in Marketing and Administration.
                • In the field of Marketing communication is very strong.
                • Worked peacefully in every organization.
                • Adopt environment of Esteem organization.
                • I can make a significant contribution to the success of organization.
                • Have the confidence that with my innovative and problems solving skills.
                • Have flexible attitude and mindset and the flair for taking up Challenging task.


                ICICI Bank, Patna

                July1996 to April 2018

                Designation: Managing Director (Marketing and Administration)

                Job Responsibilities:
                 To demonstrate the product to the customer and understand customer.
                 Selling of the product and customers Satisfaction.
                 Provide Awareness about the product.
                 Quality and service provide to the customer.

                 Co-ordination with customer using product in respect of their any quarries.
                 Marketing consciousness about safety and effective services.
                 Marketing and promotion of product.
                 Effective and easy services give to the customer.
                 Built-up customer relationship.
                 Attend time-to-time seminar of organisational Management meeting of the company.
                 Handling customer Complain.
                 See all Marketing personnel in the organization.
                 Company record see of sales and sales graph made
                 To demonstrate to all and how work to achieve success.
                 Marketing personnel see what doing in the work.
                 To understand employee relation.
                 Effective Marketing Network communication made.
                 Product about briefly says do all

                Educational Qualification
                 B.A.[protected]Political Science) From Patna University.
                Personnel Profile
                Father Name : Mr.B.K.P.Sinha, Secratary, Airtel
                Date of Birth : 05 Oct 1975
                Sex : Male
                Marital Status : Single
                Hobbies: : Reading Newspaper, Music.
                Vikram Sinha
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  Sheshu07
                  from Mumbai, Maharashtra
                  May 2, 2018
                  Resolved
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                  Address: Hyderabad, Andhra Pradesh, 500081
                  Website: inrprepaid.icicibank.com

                  I am sheshadri, working in tcs hyderabad. Food card was issued to me on march 2016 and it gets expired on 2021. My mobile number is not registered with my food card, so i used to check my balance through website. Since last month whenever i try to log in, it shows me the error that card is in invalid state. When i try to make a purchase, it gets declined.

                  Card num: 4343 # # 2933
                  Employer: tcs
                  Valid date: 03/16 to 02/21
                  Jun 2, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 02, 2018
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a51pjg) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    mscomplains
                    from New Delhi, Delhi
                    May 2, 2018
                    Resolved
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                    Address: Mumbai City, Maharashtra
                    Website: icicbank

                    I worked with icici bank from feb 2003 to sep 2004. My employee id is 111115.

                    Icici bank has not released my pf yet. I have sent them the settlement form 2 times. I called icici bank head office in mumbai but nobody helped.
                    It has been over 13 years i left icici bank. It's very disappointing that a bank of this scale is not able to perform a normal tasks in this long time.
                    I do not have phone number of payroll now.

                    I asked an icici bank branch officer/manager for guidance or contact details of the concerned department, he had asked me to use google.

                    I am really disappointed both as an employee as well as a customer.

                    I need to know how this can be resolved at the earliest.
                    Jun 3, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 02, 2018
                    ICICI Bank Customer Care's response
                    Dear mscomplains,

                    We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Hello,

                    How will ICICI Bank connect with me since you don't have my contact details? Also, how long is the wait required?

                    Can you please share the branch and manager's name, so that I can connect with them myself rather than wait for unspecified time to be contacted.
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                      D
                      dpradip
                      from Gurgaon, Haryana
                      May 2, 2018
                      Resolved
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                      Address: 122018

                      I have visited icici bank, sohna road, gurgaon on 01.05.2018 regarding redemption of attached children growth bonds, purchased on 19.02.2002 and maturity date 19.07.2018.
                      I was told by dm (Said icici brach) that this could not be processed by them and i was advise to write a mail to [protected]@icicibank.com.

                      Please find mail below which was delivered on 01.05.2018 by me to [protected]@icicibank.com along with [protected]@icicibank.com as well as [protected]@icicibank.com & [protected]@icicibank.com but yet to receive any response from concerned icici bank officials.

                      Pls help me to redeem these bonds on its' due date, 19.07.2018.

                      Thanking you in advance for all sincere support and necessary guidance in redemption of above mentioned bonds on it's maturity date, 19.07.2018 only.

                      Hoping for your earliest response and favorable action please.

                      With best wishes and regards,

                      Pradip kumar das (Mob:+91-[protected]).


                      Dear sirs,
                      Please find attached children growth bonds, booked in my daughters name dated 19.02.2002 which are being matured on 19.07.2018.

                      Details as furnished below:-
                      1) shridipta das, u/g pradip kumar das
                      No. Of bonds: (4 + 2), certificate no. 136 & 137 with distinctive no. 207-210 & 211-212 respectively.

                      2)) dipanjali das, u/g pradip kumar das
                      No. Of bonds: (4 + 2), certificate no. 138 & 139 with distinctive no. 212-216 & 217-218 respectively.

                      Note: dipository isin:ine005a11az7,
                      Srcip code bse:960751 bse: icici 0202 nb.

                      Now, please help me to redeem these bonds on it's maturity date, 19.07.2018.

                      Thanking you in advance for all sincere support and necessary guidance in redemption of above mentioned bonds on it's maturity date, 19.07.2018 only.

                      Hoping for your earliest response and favorable action please.

                      With best wishes and regards,

                      Pradip kumar das (Mob:+91-[protected]).
                      W-91, ff, uppal southend, sec 49, sohna road, gurgaon, haryana. Pin 122018.
                      +1 photos
                      May 4, 2018
                      Complaint marked as Resolved 
                      Sorry Sir, this complaint is not yet resolved; it is still pending with ICICI Bank. Therefore, pls treat this as OPEN complaint with ICICI Bank. Thanks and best regards, Pradip
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2018
                      ICICI Bank Customer Care's response
                      Dear Pradip Kumar Das,

                      We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D.M. Vamsi
                        from Hyderabad, Telangana
                        May 2, 2018
                        Resolved
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                        Address: Krishna, Andhra Pradesh, 520010
                        Website: www.icicibank.com

                        Hi,
                        I am having 3 current accounts and 1 savings account, and 2 fastag account with icici, vijayawada main branch..

                        What ever we can do by icici online services through internet banking was really good.. But manual what we can do it in branch was really worst and horrible working staff..
                        I have asked for current account receiving limit by calling to the executive many times, but no response..
                        I have applied for merchant services for payment gateway, pos system.. No update. Not receiving calls even.
                        I have applied for credit card no update..
                        I have applied for loan, no update.
                        I have requested to cancel fastag account, 1 month completed no update.

                        I have never seen such type of blind bank anywhere.. Small government banks are much much better..

                        Even to deposit cast it will take nearly 30min to 1hr... By following 3 steps of procedure.. For this they are saying, it is for customer friendly.. Dont know what customer friendly they are provding..
                        Jun 2, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 02, 2018
                        ICICI Bank Customer Care's response
                        Dear D.M. Vamsi,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a51mud) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I was having issues with my iMobile app so I uninstall it. After reinstalling it on my Android phone, selecting NRI option, clicking Activate button, the app says that a SMS has been initiated and takes me to 2nd screen which asks me to click on Resume button, and I keep getting the attached error message in a continuous loop. Please help.

                        worst manual banking services - Comment #3084207 - Image #0
                        ICICI Bank Customer Care's response, May 2, 2018
                        Verified Support
                        Dear Melroyz,

                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51mud_aaaa) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have been charged 826 for DP charges. I have this savings account since 3 years and this is the first time it has happened. I have never opted for any demat account. I want my money back
                        ICICI Bank Customer Care's response, May 3, 2018
                        Verified Support
                        Dear Vishakha,

                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51mud_aaab) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have been dispatched a Debit card which I have not asked for..Which address it is being shipped to Im not aware..ASAP reply please..Its a bank Debit card so Im worried.
                        ICICI Bank Customer Care's response, May 3, 2018
                        Verified Support
                        Dear Malini,

                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51mud_aaac) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have done my jio recharge through my jio app and used [protected]@icici upi gateway for payment on 21st April 2018.as soon as I permit my account deducted with 349/- RS but not got recharge and my plan is ending I recharge again.please refund me my 349 RS
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                          V
                          Viddy
                          from Pune, Maharashtra
                          May 1, 2018
                          Resolved
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                          Resolved

                          Address: 411027

                          Hi team,

                          My name is vidyesh, today i got lien mark on my salary account due to non payment of icici credit card.
                          I was in contact with the collection department and told them constantly that i will be making the full payment in the month april which they were not agreeing too.
                          I had a serious medical issue in my family and that is why i was not able to make the payments. Today the full amount of the credit card is auto debited from the account.
                          Money was not a problem here as i said that i told them that i will be paying the amount in the month of april, i have no regrets with auto debiting the amount.
                          The question here is why the card is still blocked and when i contacted customer care they are giving me some # reasons that it cannot be unblocked now because it is permanently blocked and i have to apply for a new card now after two months.
                          My only request to the bank is to remove the block status of the card nothing else.
                          If the bank can do that... Nothing like that but if not then you should have told me that you are in no requirement of the customers anymore.. There are lot of customer hungry people out there.
                          Jun 3, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2018
                          ICICI Bank Customer Care's response
                          Dear Vidyesh,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a51mua) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Ranjeet1975
                            from Vapi, Gujarat
                            May 1, 2018
                            Resolved
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                            Resolved

                            I have a saving account in icici bank varanasi a/c no. Is[protected]. I was done a transaction through eazypayicicibank dated 22/04/2018 rs. 81298/- to u. P. State industrial dev. Corpn. Ltd by transaction id [protected]. As bank transact that amount by transaction id [protected] towards eazypayicicibank successfully dated 22/04/2018 for which i received e-mail but for the transaction between eazypayicicibank and u. P. State industrial dev. Corpn. Ltd by transaction id [protected] i can't receive any confirmation of transaction.
                            I have send complaint on given mail id for eazypay i. E. [protected]@icicibank.com on 22/04/2018 and again on 26/04/2018 but not received any response and due to not availability of contect number there is a problem of quick response.
                            +3 photos
                            Jun 3, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 02, 2018
                            ICICI Bank Customer Care's response
                            Dear Ranjeet,

                            We regret any inconvenience caused. Our official will get in touch with you.

                            Regards,
                            ICICI Bank Customer Service Team
                            I was having issues with my iMobile app so I uninstalled it. After reinstalling it on my Android phone, selecting NRI option, clicking on Activate button, the app says that an SMS has been initiated and takes me to 2nd screen which asks me to click on Resume button, and I keep getting the attached error message in a continuous loop. Please help.

                            uncleared transaction - Comment #3084205 - Image #0
                            ICICI Bank Customer Care's response, May 2, 2018
                            Verified Support
                            Dear Melroyz,

                            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51mu8) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            melroyz's reply, May 18, 2018
                            ICICI customer service is really useless. Sending the same standard response to everyone asking them to send a reply to stated email ID with the UID number in the subject. They are trying to take us for a ride, instead of resolving our problems. They are really shameless and the pathetic.
                            My Self, Kishore, I told to cancel the request for Loan on Credit card. But the bank officials credit the loan amount to my account. I have raised cancellation request by call customer care service. They have registered the complaint and told will be resolved by 2 days.They have charged emi for the loan also in my credit card statement.
                            ICICI Bank Customer Care's response, May 3, 2018
                            Verified Support
                            Dear Kishore,

                            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a51mu8_aaab) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            ICICI customer service is really useless. Sending the same standard response to everyone asking them to send a reply to stated email ID with the UID number in the subject. They are trying to take us for a ride, instead of resolving our problems. They are really shameless and the pathetic.
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                              K
                              Kalpesh 007
                              from Mumbai, Maharashtra
                              May 1, 2018
                              Resolved
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                              Resolved

                              account on credit freeze

                              Address: 400069
                              Website: ICICI

                              A/c no.05440*71229
                              In feb 2018, icici agent visited my office to open up my salary account (And also to complete his monthly target of selling icici products to customer).
                              On 23rd april 2018, i have received the letter from icici stating that, document submitted by you are incomplete or discrepant.
                              So on 26th april, i have visited my home branch, customer care executive over there thought, it would be the case of kyc...
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                              V
                              vipeen das
                              from Indore, Madhya Pradesh
                              May 1, 2018
                              Resolved
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                              Resolved

                              Address: Indore, Madhya Pradesh, 452010

                              Dear sir/madam,

                              Most humbly and respectfully say that i am vipeen das, account holder of your bank. My account no. Is[protected], (Indore branch) actually i talk to your customer care but still i do not get my actual user id and password of my account for internet banking.

                              So kindly i m requesting to u that please send me user id and password. I will very greatful to u.

                              Thanks & regards
                              Vipeen das
                              Jun 2, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 02, 2018
                              ICICI Bank Customer Care's response
                              Dear Vipeen das,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Mallesh Medi
                                from Arcot, Tamil Nadu
                                May 1, 2018
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                                Dear team

                                I left the job june 2016 as sales officer i want to rejoining of icici bank please how to rejoining the icici bank please information this process of rejoining i have some family problams so i left the job in bank sales officer so pls what is the process of rejoining

                                Thnks®ards
                                Medi mallesham
                                Emp id:323791
                                Cell number:[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear team

                                I left the job june 2018 as sales officer i want to rejoining of icici bank please how to rejoining the icici bank please information this process of rejoining i have some family problams so i left the job in bank sales officer so pls what is the process of rejoining

                                Thanks & regards
                                Reetesh Manjhi
                                Employee id 358776
                                Cell number [protected]
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                                  S
                                  swetha chaganti
                                  from Pune, Maharashtra
                                  May 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411057
                                  Website: Consumercompalints.in

                                  My credit card was debited by rs. 1399 under the activation of oneassist which i neither requested nor i want it. When contacted, they are not ready to deactivate it upon requesting thrice through emails.
                                  Also the service requests i raise, they close it on the same day without any comments. I got a message that my cpp has cancelled and money will be refunded with 7 working days. But this month rs 100 has auto debited from my savings account. I just want my money back by cancelling the plan.
                                  Jun 11, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 02, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Swetha Chaganti,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a51mub) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    shuddodhan kumar vikram
                                    from Bengaluru, Karnataka
                                    Apr 30, 2018
                                    Resolved
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                                    Resolved

                                    While applying for credit cat i had given my e-mail id and address (As per voter id) but monthly statement are being sent to the address which i have never mentioned at any place as well as does not exist at all. My correct email id and postal address as follows.

                                    [protected]@gmail.com
                                    And not
                                    [protected]@airforce.com (Which is not my e mail id)

                                    Residential address
                                    #34, 7-dr, doctors complex church street
                                    Murugeshpalya, vimanpura post, bengaluru-560017

                                    And not
                                    Air force central account office (That is my pay account office which is in delhi)

                                    Office address
                                    Admin section air force station
                                    Akkulam trivendrum, kerla - 695031

                                    Kindly update the above as mentioned and confirm
                                    Jun 4, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 02, 2018
                                    ICICI Bank Customer Care's response
                                    Dear shuddodhan kumar vikram,

                                    We regret any inconvenience caused. Our official will get in touch with you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      C
                                      Chidu92
                                      from Bengaluru, Karnataka
                                      Apr 30, 2018
                                      Resolved
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                                      Address: 560037
                                      Website: ICICI BANK

                                      I have been an icici account holder since last 2 years and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch tomorrow morning first thing. This is very unprofessional on behalf of the bank and i will have to bear monetory loss because of not being able to transfer amount today itself.
                                      Now i am seriously thinking of changing my salary account to some other bank which is professional and would also suggest others not to use such an unprofessional bank.
                                      Jun 3, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 30, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Customer (Chidu92),

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a51izi) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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