ICICI Bank Complaints & Reviews

Mobile No:[protected]

Hi,

As observed, my previous account balance was 4285rs.i transfered 2500rs another account(only one time transfered) but it showing twice and 1785rs amount has to be there in my account but it showing zero balance..i need my remaining amount and kindly please check and do the needful.

Thanks,
Gagana.

Scam

I got a call from customer care of airtel on 9th may 2018 saying i am missing their deadline of not replying to their sms of one month which they had send me for blocking of mobile number, if did not link my mobile with aadhar card. I told them there is a hc order saying there is not necessary to link mobile number with aadhar card now. They said the sms was one month back so i need to reply to 121 and i did so and said they will block my mobile number for 24 hours and again reactivate within after that. To my surprise after 2 days when the number was unblocked i went to airtel customer care but did not get a proper reply and said such scams are going on since last 2-3 months. I also went to check my bank balance and noted to my surprise that it was totally washed out and immediately enquired with icici bank and asked for updated statement and found that rs.55000/- was removed through airtel bank. I complained the dispute with the bank and also at nearest police station.

Similar thing happened twice with my icici credit card early this year. Some company named audible ltd, london removed rs.700 which was not authorised or done by and i filed dispute with icici bank and also cancelled my credit card and they reissued new credit card. After three months same thing happened with rs.1000 from audible ltd. I got refund of first rs.700/- and again filed dispute with icici bank. They again said to block and cancel the credit card again.
Sr. Police inspector said that there is a new order from rbi that bank has to refund the amount to the customer and the investigation can be carried out during and after the complaints.

All the complaints filed are attached for your reference. Icici complaint no. Sr[protected]. Police station complaint no. 0548 dated 14.5.18 t mhb colony, borivali west.

Dear Sir / Madam,

On 17.05.2018, I had tried to recharge my JIO Mobile No. [protected] for Rs. 149/- using MY JIO app through [protected]@icici payment gate way with UPI. The amount debited from my account immediately & recharge was not done. My transaction no. is[protected]. Date : 17.05.2018, Time : 09.01.26. I want my debited refund immediately.

Hi,

I have taken a personal loan from icici bank - details are as below -

Date of loan execution: 14 july 2016.
Loan amount: rs. 10, 00, 000.00
Tenure: 60 months
Rate of interest: 12.99%
Product type: personal loan

Principal outstanding as of 17th may 2018: rs. 701, 543.50

When i was taken this personal loan, icici bank told me that zero pre-closing charges after successful completion of 12 emi as rupees 10 lakhs to eligible the zero pre-closing charges offer.

I have completed 22 successful emis without any delays and late payments.

Now i want to close this personal loan.
I reached icici bank to pre-close my personal loan. Bank apply pre-payment charges @5.9% on outstanding principle amount.

I reached to icici bank branch to resolve this issue. Bank told me talk to your rm but rm not giving proper answer.
I reached icici bank customer care many times to resolve this issue. They are irresponsible and not giving proper answer.

When there is an open market offer icici bank announcing that there won't be any preclosing charges aaplied after successful completion of 12 emis if the personal loan amount is rupees 10 lakhs.

This is not fair at all. Cheating the customers.

At july 2016 sales people not tell me that own funds required for prepayment. Only told me if you want to close your loan after 12 emi you can close your loan with zero closer charges. That's why i am taking step to close my loan. Also not convey me on phone calls and never send me any document to understand own fund fanda's. When you sale a loan product tell the people clearly we want own fund after 12 emi.

Why bank are not send me a document for prepayment accepted only own fund not any other mode of payment.
Also sales people not inform me on phone calls for not even single time.

Kindly provide positive response to me.

Thanks & regards,
Vijay yadav

My name is Chethan Das and i'm holding a salary account in icici bank from the past 2 years. i just saw account statement today when i checked my account statement online, that i have been charged POSDEC chg of RS. 29.50 amount on May 4th 2018 and the description says: POSDEC CHG/[protected]/1907+GST.

Please help me on this. Waiting for your replay.

I have never asked for this mm services but still every year annual fee charge getting deducted from my account.
Bil/[protected]/mm annual fee apr1 8-mar19/164302
I did send an email to [protected]@icicibank.com but no response from last few days.
Really don't know how to stop this, so please stop this service and return all deducted amount against this.

Me & my wife has a joint account in icici bank. On 16th may 2018, rs. 1899/- has been deducted from our account without prior approval of anyone neither me & nor my wife. We have not requested for any service from icici bank.

We got a call from icici bank & they were asking for activating some service, but we have denied the same. Post denying the request for any sort of service activation, our account has been debited. Request your help looking into this issue as soon as possible. We would be very much thankful to you for this purpose.

I have applied for a personal loan with reference number 70543287, all docs were submitted on 09/05/2018 and the status shows approved as per icici customer care people. Till now i have not received the credit in my account and everyday i keep getting calls informing amount will be credited on xyz day. No one is helpful and they just pass time when i call them and ask for status. I have even complained to icici ceo and then also no use. I think they are pretending to give loan amount and have taken all my confidential docs like payslip, pan card and bank statement xerox, they can do fraud with all my docs. Please see and get me justice.

I got here trying to look out for a solution for my issue, but i guess i am not the only one.
I stopped getting otp on my registered mobile (Foreign). It happened after demonetization. Now whatever option icici will or would provide, - have gone there and done that.
Now i strongly feel it is being done purposely.
Nri's can put money but outside india, can't do an operation which requires otp.
Doesn't matter you...

Hi sir

My bank debit ecsrtnchg charged 472 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you

Pawan kumar singn [protected]/[protected]

Two certificates no.227 & 228 having face value of Rs.50000/= each alloted on 30.11.1999 & redemption date, 31.10.2018.

What is the status & how to proceed for redemption process.

As I urgently need the amount so please inform me as soon as possible.

Regards !
Preeti Sindwani daughter of Late Ram Nath Chopra
B 112 Panchvati
Vikaspuri New Delhi 110018
Mob: [protected]

I made transaction on icici bank. Unfortunately transaction was failed but i yet to get that amount.
Below are my details for transaction:

08 may '18
Min/videocond2h/[protected]/1
Transaction amount 4318.80

Till payment page and asking one time password process went smooth. When i entered otp page is stucked and i got the message that amount is deducted

I had made on-line transaction for west bengal state electricity department coy ltd on 03 may 2018 through debit card.

Transaction details are as follows :-

Mob no [protected]
Transaction -. Failed
Invoice no[protected]
Amount - rs 1254.84/-
Transaction status - failed
Transaction date - 03 may 2018

I had already noted a complaint with customer care vide complain no sr[protected] dt 08 may 2018 but they had not resolve the above said complain as on date.

Icici bank started debiting rs30 every month without intimation about the reason for this transaction. When i enquired about it, they mentioned that it was for my money application which i had never subscribed to. The customer service representatives and very uncooperative and unprofessional. Even after my intimation and complaint. They have still kept on deducting the amount from my account. I want the entire refund with interest. And also i would request the authorities to levi penalty charges for this unprofessional behavior

Dear sir/mam here are my details:
Name: einstein
Account no / application no: lbng[protected]
Product/service: loan from icici bank

With utter frustration i am writing that i was issued a loan and my
Salary credits on 5th evening of each month provided its a working
Weekend, it doesn't credits if its a public holiday. Very carelessly
The bank tries its emi deductions from salary without considering
These facts. I have a fractured hand due to a recent accident and on
Top of it i am receiving texts to clear my emi as they have tried
Deductions on 5th may afternoon and it has failed. I feel very
Irritated due to the way the bank is torturing and harassing me to pay
Fines i had informed bank by writing a mail too to shift the date but
They didn't and it was promised through customer care also as for
Previous month also similar issue had arrived and they made me pay
Fine and i did it, now my health conditions aren't allowing me to roam
Around the bank and they send their employees to my home just for 1 month emi and they are also calling me and my parents repeatedly i insist
To take strict action against the managers who have decided these date
Of deductions without asking me and putting me in problems repeatedly
And i am not willing to pay any fine as its not my mistake and i would
Also like a refund for making me pay extra fine for one more month.
These kind of carelessness and fraud can't be expected and i also want to make sure that people around me never take any loans from icici for such
Sort of issues i am facing, please take relevant action against them
Immediately.

Thanks
Regards
Einstein

I have credit card of your bank, and due to some reason i am not able to pay amount. People from your credit card department is threatening me, my daughter in law, my son entering inside my house, and sending personal message on my number.

[protected], pradeep, he is threatening me from your department. Now i am going to the police station and to my lawyer to lodge a complaint against your people under section 506 for harassment.

You cannot threat people like this, and now i will teach you people a good lesson. I am not paying a single penny, and lodging all proofs of threat.

My details raman manocha
Card number last digit -3006
Contact number [protected]

I had 6 nos Vimal Vaatsalya Bonds of face value of Rs.1000 each, ( issue date:01.07.1999 & Redemption Date 01.01.2018), those are sent for reedemtion at address of 3i Infotech provided by ICICI customar care with all necessary supporting documents. After 2 weeks I have received only Rs. 4980. It is not clear to me even no information to ICICI customer care also that what is the current valuation of each bond. After holding for such a long time ( from 1999 to 2018) the return is questionable ! So please clarify me the current valuation of each bond.

ICICI bank has tied up with Provogue and is pushing old inventory of bags and watches to the ICICI customers at so-called discounted prices with only cost incurred being the shipping charges. The shipping charges are actually a means to dupe bank customers as it comes to a few hundred rupees and no one would buy this stock at half of that price. Provogue also has a return policy mentioned on its portal which says the customer can return its items within 14 days of receipt but the catch is you cannot contact them.

I ordered and paid for a weekender bag from Provogue on 7th May 2018 which was delivered within 2 days. The bag is garbage and smelly and has no real value. I tried calling Provogue customer care number for return, but the number is not reachable and is suspended. I mailed at [protected]@provogue.com but there has been no response. So clearly Provogue does not have any decent market share and is now cheating ICICI bank customers to run their business. It is very concerning that it is happening in this day and age when we have so many options. ICICI bank is equally responsible that they are providing such deals to their customers.

I have booked a flight ticket on 29th april by paytm application. The money got deducted from bank but havent recieved by airlines and hence ticket had to be purchased from airport for higher rate. It has been more than 14 days and yet money havent been credited back. Paytm says contact bank. Bank said to contact upi. Upi customer care proved their part.in the transaction successful image it shows merchant recieved as [protected]@paytm. Please help me resolve this issue as paytm, sbi, upi, airlines all have turned me down.

Hi
Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
They deducted 826rs without my consent.
I would like my money refunded and also would like an explanation and the leadership which allows this barbaric decisions! How can a person open something by my name without my consent?