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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 573

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M
mayanka.edu
from Bengaluru, Karnataka
May 16, 2018
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Address: North 24 Parganas, West Bengal, 700136
Website: ICICI and 3I infotech

I had 6 nos Vimal Vaatsalya Bonds of face value of Rs.1000 each, ( issue date:01.07.1999 & Redemption Date 01.01.2018), those are sent for reedemtion at address of 3i Infotech provided by ICICI customar care with all necessary supporting documents. After 2 weeks I have received only Rs. 4980. It is not clear to me even no information to ICICI customer care also that what is the current valuation of each bond. After holding for such a long time ( from 1999 to 2018) the return is questionable ! So please clarify me the current valuation of each bond.
ICICI Bank customer support has been notified about the posted complaint.
No feedback from ICICI Bank customer support, are they afraid to tell the truth that how they are cheating with their customers.
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    S
    Sushilpnoida
    from Delhi, Delhi
    May 16, 2018
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400051
    Website: www.icicibank.com

    ICICI bank has tied up with Provogue and is pushing old inventory of bags and watches to the ICICI customers at so-called discounted prices with only cost incurred being the shipping charges. The shipping charges are actually a means to dupe bank customers as it comes to a few hundred rupees and no one would buy this stock at half of that price. Provogue also has a return policy mentioned on its portal which says the customer can return its items within 14 days of receipt but the catch is you cannot contact them.

    I ordered and paid for a weekender bag from Provogue on 7th May 2018 which was delivered within 2 days. The bag is garbage and smelly and has no real value. I tried calling Provogue customer care number for return, but the number is not reachable and is suspended. I mailed at [protected]@provogue.com but there has been no response. So clearly Provogue does not have any decent market share and is now cheating ICICI bank customers to run their business. It is very concerning that it is happening in this day and age when we have so many options. ICICI bank is equally responsible that they are providing such deals to their customers.
    May 22, 2018
    Complaint marked as Resolved 
    ICICI has refunded my money but they have not ended their association with Provogue. Provogue helpline is still not operational so ICICI needs to save their customers from a cheat operator but banning Provogue.
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      shoaibkhalid
      May 16, 2018
      Resolved
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      Resolved

      Address: Udupi, Karnataka, 576104

      I have booked a flight ticket on 29th april by paytm application. The money got deducted from bank but havent recieved by airlines and hence ticket had to be purchased from airport for higher rate. It has been more than 14 days and yet money havent been credited back. Paytm says contact bank. Bank said to contact upi. Upi customer care proved their part.in the transaction successful image it shows merchant recieved as [protected]@paytm. Please help me resolve this issue as paytm, sbi, upi, airlines all have turned me down.
      +2 photos
      Jun 16, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 16, 2018
      ICICI Bank Customer Care's response
      Dear Shoaib,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52v67) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      By may 21st i have sent an email to your provided email id with same subject you asked to frame, regarding same matter and i havent recieved any reply yet. it has already been above a month of this transaction and no refund has been initiated from your side and i have to keep bugging you for my own money repeatedly! this is so shameful and irresponsible @ icici ! You are ought to give me an explaination to this immediately.

      refund not being initiated - Comment #3104519 - Image #0
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        A
        archit sahu
        from Patna, Bihar
        May 16, 2018
        Resolved
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        Resolved

        Address: Patna, Bihar, 800001
        Website: www.icicibank.com

        Hi
        Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
        They deducted 826rs without my consent.
        I would like my money refunded and also would like an explanation and the leadership which allows this barbaric decisions! How can a person open something by my name without my consent?
        Jun 16, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 16, 2018
        ICICI Bank Customer Care's response
        Dear Archit,

        We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        I registered but payment confirmation not happen my registered number 11547376
        ICICI Bank Customer Care's response, May 16, 2018
        Verified Support
        Dear Basavaraj,

        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52v5r_1) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Unblock my card
        Please unblock my card it's an emergency...
        My name is Vyankat
        My pay no: [protected]
        Please contact me:[protected]
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        11 found this helpful
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          M
          monalina gautam
          May 15, 2018
          Resolved
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          Resolved

          I have been calling icici bank to enable my internet banking, every time i call them, i am informed its been enabled and i can log back again in another ten minutes.
          This time i called on 15/05/2018 at 9:15 am to enable my internet banking and i tried after seven hours and its still disabled.
          This has happened multiple times, so at last i have to post here to seek resolution.
          Jun 16, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 16, 2018
          ICICI Bank Customer Care's response
          Dear Monalina,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          On 3rd may 2018, I wanted to withdraw 4600 from cub ATM I got msg as the amount was debited but I didn't get the cash. I contacted the cub bank they said your money will be credited within 24 hours, still now money didn't get credited,
          What may be the solution?
          ICICI Bank Customer Care's response, May 16, 2018
          Verified Support
          Dear Sneka,

          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52v5f) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            R
            RR Singh Valley Shilp
            from Mumbai, Maharashtra
            May 15, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400051
            Website: www.icicibank.com

            To,

            The industrial credit and investment corporation of india limited

            Sir

            I have been allotted 2 bonds on 22.1.1998. These bonds are with me in physical form. Other details regarding the same bonds are mentioned here-under -

            Certificate no.102411 and 102412
            Distinctive numbers - 115115 and 115116
            Face value of per bond - rs.5, 000/-
            Bondholder no.2598883

            I have shifted my residence at the following new address. The same may please be recorded in your records for future reference/correspondence in the matter -

            Rajiv ranjan singh, h-3/502, valley shilp, near bg shirke housing construction site, sector-36, kharghar - 410210, navi mumbai

            Kindly advise me present status in details in respect of the above bonds.

            Please acknowledge receipt of the same.

            Looking forward for an early reply for having recorded my above address at your end and also about query raised above besides any other details as you deem consider necessary from your side relating to above issue/bonds.

            Thanking you in anticipation,

            Rajiv ranjan singh
            Email id - [protected]@rediffmail.com
            Mobile no. [protected]
            Jun 15, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 15, 2018
            ICICI Bank Customer Care's response
            Dear Rajiv Ranjan Singh,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            May 20, 2018
            Updated by RR Singh Valley Shilp
            Awaiting for further information in the matter.
            I have account in icici bank
            They are debited my account 412rs purpose rta charges
            Iwm want refund in
            My account
            ICICI Bank Customer Care's response, May 16, 2018
            Verified Support
            Dear Bala Krishna Yadav,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52t7o) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Sir last month i am trasfer a money for kotak mahindra bank. but my trasfer wrongly account no. acoount no is icic bank. but i am trasfer fund uk bank.
            so i am call kotak custmer care and stop trasfer money. i have camplaint no. and kotak custmer repaly me i am contact icici bank
            my complaint no 1-[protected]
            ICICI Bank Customer Care's response, May 16, 2018
            Verified Support
            Dear Customer,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52t7o_3) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            hello sir,

            I am from guyana sugar corporation owners account with the world bank group. Please reinstate my business account with icici .I would like to register as a physician warden woods medical centre.
            I am also the owner of icici bank.
            MY name is dr rafeen gafoor.

            sincerly

            dr rgafoor
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              rohit49khatri
              from Bikaner, Rajasthan
              May 15, 2018
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              Address: Bangalore, Karnataka, 560095

              I never provided my business email id for the credit card application instead my gmail id, but the company formed a business email id using my name and sending all the statements on that, please forward statements to my gmail id registered in icici saving account, or instruct me how to update it, there's no way to update that in the netbanking panel.
              Jun 16, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 15, 2018
              ICICI Bank Customer Care's response
              Dear Customer (rohit49khatri),

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52t7t) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              My icici multiwallet amount is not getting credited though I have updated my KYC details.. There is acknowledgement or proper response from the team. Very poor service
              ICICI Bank Customer Care's response, May 16, 2018
              Verified Support
              Dear Deepi,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52t7t_2) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                B
                blele
                from Kolkata, West Bengal
                May 15, 2018
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 411038

                I have bought mmb for rs. 3000/- (Issue price) face value of rs. 12000/- on 22nd january 1998 and redemption date was 21st january 2009.

                It's in my daughter's name suhasini lele[protected] and the cert. No. Is 180462. I wish to redeem the amount now as it is already matured in the year 2009. Need help in the matter

                I want to redeem it now and need help in the matter.

                Thanks,

                Bharat lele
                [protected]
                [protected]
                Jun 26, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 15, 2018
                ICICI Bank Customer Care's response
                Dear Bharat Lele,

                Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                May 21, 2018
                Updated by blele
                Hello,

                I havent got any call from ICICI official, can I have their web site or E mail ID of concerned person to take this matter ahead??

                Thanks,

                Bharat Lele
                [protected]
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                  R
                  Rahulpahadi
                  from Allahabad, Uttar Pradesh
                  May 15, 2018
                  Resolved
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                  Address: New Delhi, Delhi, 110045

                  I am going to set my further career. For that i need experience letter of my previous employer, which is icici bank. I worked with icici bank as an officer from 16 august, 2015 till 21st feb, 2018. I am very needful of my experience letter. Please give me my experience letter whether upload my experience letter on icici bank's alumni site. I will be so glad.
                  Jun 15, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 15, 2018
                  ICICI Bank Customer Care's response
                  Hi Rahul Pahadi,

                  We encourage you to contact your Employee Relationship (ER) manager. We will also inform our teams of your concern.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dear sir,

                  I mucchu sai ram holding emp id:324564 has not received my experience letter.Working period:[protected] to[protected] kindly resolve and plese send me mail as soon as possible Mail id:[protected]@gmail.com

                  Regards
                  sai ram
                  [protected]
                  ICICI Bank Customer Care's response, May 16, 2018
                  Verified Support
                  Dear Sai,

                  We encourage you to contact your Employee Relationship (ER) manager. We will also inform our teams of your concern.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    kalpana rachel
                    from Hyderabad, Telangana
                    May 15, 2018
                    Resolved
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                    Resolved

                    Address: 500061
                    Website: Icici bank

                    I have a credit card and salary account with icici. Due to some financial difficulties i was unable to make pymts to my card ac. Last month as soon as my salary got credited, my min pymt of rs. 10, 940 was automatically deducted from my salary account. I th out it would be at least updated in my credit card, since that was the exact amount due. Its been 20 days now and my credit card it still not updated with that money and it is also missing from my debit card/ savings account. Icici bank robbed me of 10, 940 rupees. Return my money back icici bank. Fraudsters you all are.
                    Jun 16, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    May 15, 2018
                    Updated by kalpana rachel
                    Frauds cheaters you all are. I'd rather change my bank and use citi bank instead... Oh and yeah forgot to mention when I contacted customer service for help icici bank CUSTOMER service agent hung up on me... FRAUD YOU ARE ICICI BANK.
                    May 15, 2018
                    Updated by kalpana rachel
                    I'm going to post about this WITH PROOF all over social media and Spread the Word and make sure people know what a FRAUD ICICI BANK is..
                    Verified Support
                    May 15, 2018
                    ICICI Bank Customer Care's response
                    Dear kalpana Rachel,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52sdw) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Sir, I ordered my jio phone from my jio app and did the payment by upi. The money from my account was deducted but jio phone reference no. Is not receive from you plz refund my money back
                    ICICI Bank Customer Care's response, May 16, 2018
                    Verified Support
                    Dear Sujit,

                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52sdw_11) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dear sir,

                    I shabbir shaik holding emp id:331851 has not received my experience letter.Working period:[protected] to[protected] kindly resolve and plese send me mail as soon as possible Mail id:[protected]@gmail.com

                    Regrds
                    shbbir
                    [protected]
                    ICICI Bank Customer Care's response, May 16, 2018
                    Verified Support
                    Dear Shabbir

                    We encourage you to contact your Employee Relationship (ER) manager. We will also inform our teams of your concern.

                    Regards,
                    ICICI Bank Customer Service Team
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                      betu30072015
                      from Mumbai, Maharashtra
                      May 15, 2018
                      Resolved
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                      Resolved

                      Website: www.icicibank.com

                      Hi,
                      There has been a debit of rs 413 in my icici account (Ecsrtnchgs080518_sr[protected]] with the mentioned remarks.. My account was linked to zestmoney emi payment, and the emi date of may month was may 8, 2018 and i deposited rs4000 on the same day at 10.45am approx but i got the message of ecs returned at around 9am and they deducted rs413 from my bank account. Earlier i got the message of all the emi's deduction in the afternoon or evening. I am requesting you please refund my money if i have deposited the money on the same day then why the bank has deducted the amount, they should give me a day time and if there is no balance in my account on 08/05/2018 then they have rights to deduct the money.
                      Request to kindly look into, and do the needful to get the debit reversed.

                      Name - vivek dwivedi
                      Account number[protected]
                      Bank - icici bank
                      Jun 17, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2018
                      ICICI Bank Customer Care's response
                      Dear Vivek Dwivedi,

                      We regret the inconvenience caused. Our official will get in touch with you.

                      Regards,
                      ICICI Bank Customer Service Team
                      May 31, 2018
                      Updated by betu30072015
                      Still i have not received any call from ICICI bank regarding my complaint and also did not get the refund yet. Please reply me as soon as possible.
                      In my salary a/c rs. 26 has been debited.
                      But don't know why?
                      Please Tell me why this happed?
                      I want proper Justification.
                      ICICI Bank Customer Care's response, May 15, 2018
                      Verified Support
                      Dear Anju Jaiswal,

                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52sdt_aaaa) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        Gauri Roplekar
                        from Pune, Maharashtra
                        May 14, 2018
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                        I got a call from ICICI bank staff for the membership of the one assist.i was ignoring the call but they called me for so many times.when I received the call the staff who was speaking was so rude.. As I was not well and admitted in hospital they forced me to take the membership forcefully and didn't tell me about the membership fees... So this is not at all done...firstof all I want to cancel my membership and I want my money refunded... Or I will complain to the consumer services about this matter...
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Neel Dsouza
                          from Pune, Maharashtra
                          May 14, 2018
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                          Address: Pune, Maharashtra, 411057

                          I've closed my iWish account on Sunday that amounts to Rs.40000 but i received only Rs.15000 on Monday. Please look onto thr matter as soon as possible, it's very urgent. I'm unable to contact customer care. Very poor customer service by icici bank. Didn't expect this. I've visited the branch office but they didn't helped saying for iWish related queries plz call customer care.

                          Account No:[protected]
                          Mobile No:[protected]
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            susmita0788
                            from Mumbai, Maharashtra
                            May 14, 2018
                            Resolved
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                            Resolved

                            amount deducted from my account under pgmib

                            Address: Pune, Maharashtra

                            Hello
                            An amount of 2415/- has been deducted from my account of which i am unable to find any reason why is it done so following are the details of the transaction -

                            Amount -2415/-
                            Date of transaction - 2/05/2018
                            The detailed statement shows - bil/[protected]/pgmib/[protected]_ wwwr
                            Name of the account holder - susmita ghosh

                            Please refund the amount or explain the reason of deducting...
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                            S
                            from Chennai, Tamil Nadu
                            May 14, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110062
                            Website: www.icicibank.com

                            Dear sir,
                            I complaint icici bank customer care 1-may 2018 regarding rd no[protected] mat. Amount deduction. I got reply 5-may-2018 sr[protected] mail detail mention below. Till date i have not got any updated, pls do needful.

                            Dear mr. Yadav,

                            We regret for the inconvenience caused to you.

                            We value your relationship with icici bank.

                            We would like to inform you that we have raised your issues regarding rd installment to the concerned department vide request number sr[protected].

                            We will investigate within 5 working days.

                            Looking forward to your co-operation in helping us serve your better.

                            Sincerely,

                            Gundala tarun kumar
                            Customer service officer
                            Icici bank limited
                            Jun 14, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 14, 2018
                            ICICI Bank Customer Care's response
                            Dear Surender Yadav,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            May 16, 2018
                            Updated by [email protected]
                            Dear Sir,

                            I Have Not got any reply After 2 days. Service Request Generate on 5-May-18 .

                            All got every mail We will Contact concern Department & reply 5 day & 2 Day but till day call is not closed.

                            Request You PLS do needful ASAP.

                            Regards
                            Surender Yadav

                            May 18, 2018
                            Updated by [email protected]
                            Kindly Reply Me Service Request SR[protected] out put. Request is closed But I have not got any reply.
                            Jun 06, 2018
                            Updated by [email protected]
                            Dear Sir,

                            Issue is not resolve Till date any as per icici bank timeline all Service request Closed within two & Five day.

                            But problem not solve .Request you DO needful ASAP.
                            Jun 14, 2018
                            Updated by [email protected]
                            Dear Sir,

                            I have write to mail Icici bank headservicequality & managingdirector but every time got 5 to 7 day after date.

                            issue is not resolve but service request closed.
                            Jun 19, 2018
                            Updated by [email protected]
                            Dear Sir,

                            I have received mail for icici bank We would like to inform you that we are seeking clarification with the department concerned regarding the issue raised by you.

                            More than 1 month & 18 day issue is not resolve every time got mail for next 4 to 5 day We will revert to you with the status by .

                            Icici bank not body understand value of time.

                            Request you PLS do needful ASAP
                            Jun 28, 2018
                            Updated by [email protected]
                            I write first mail on 1st may-2018 but issue is not resolve till now .

                            ICICI bank have not rule & regulation, they always give me fake commitment .

                            yesterday I also got mail Head service quality .for new date.

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                              A
                              Anup Swaika
                              from Fatehabad, Haryana
                              May 13, 2018
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122002

                              Hi,
                              There has been a debit of rs 413 in my icici account (Ecsrtnchgs050518_sr[protected] with the mentioned remarks.. My account was linked to sbi home loan emi payment, but last month itself my home loan has been settled..
                              Request to kindly look into, and do the needful to get the debit reversed.

                              Icici ac number[protected]
                              Gurgaon - dlf phase 2 branch.
                              Jun 18, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 14, 2018
                              ICICI Bank Customer Care's response
                              Dear Anup,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                V
                                VishnubhatlaSreenivas
                                from Gurgaon, Haryana
                                May 13, 2018
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                                I am the icici bond holder (Tax saving bond-102000-tsb-two) of the following and it is regretted that i have not received any interest or redemption amount to my account
                                1) bond holder no.[protected]
                                2) certificate. No. 52280
                                3) distinctive nos. Of bonds[protected] two
                                4) amount rs. 10000/-

                                Certificates are with me and you are requested to respond in
                                This regard to make necessary arrangements for payments
                                Immediately.
                                My contact no. [protected]
                                My e-mail : [protected]@gmail.com
                                Thanking you,
                                Yours truly,
                                Vishnubhatla sreenivas
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  P
                                  Prem prajapat
                                  from Hisar, Haryana
                                  May 15, 2018
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                                  Hi I'm Prem
                                  I am create 3D secure pin successfully but at the time of payment I will fill ATM pin instead of 3D secure pin 3times then my debit card is blocked for online transaction and contact with branch of Icici but no response is given by bank. Customer care also not helping I am not understanding what will I do to unblock my debit master card please help me it's urgent
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  In my salary a/c rs. 26 has been debited.
                                  But don't know why?
                                  Please Tell me why this happed?
                                  I want proper Justification.

                                  my debit mastercard was booked for online transaction - Comment #3097388 - Image #0
                                  My savings account (earlier salary account) got withdrawal of Rs. 300 as ECSRTNCHGS on 07th May. Earlier also on 29th and 30th March same ECSRTNCHGS charges amounting 45 and 67 were deducted. I dont know what these charges are for? I emailed ICICI bank but I have not received any reply from them.
                                  I just found out that an amount of 796 has been deducted from my a/c without informing me. I figured out it was for the demat account which I never used neither applied for. Kindly refund my money. If you can't do that please deactivate my a/c. Do the needful before I take further actions.
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                                    P
                                    Prabir Manik
                                    from Gurgaon, Haryana
                                    May 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Meerut, Uttar Pradesh, 250002
                                    Website: www.icicibank.com

                                    Hi,

                                    Literally got surprised you guys cheating customers like this way.

                                    The thing is my icici account got debited with 413 + gst whatever it would be on may 07th, this is not fare guys you doing things your ways and making fool customers all the time.

                                    Is this my flaw that i m using icici or what?? Please stop this right here and let me know the valid reason on this on priority.

                                    Transaction details are :

                                    Ecsrtnchgs050518_sr[protected]
                                    Transaction id : sb498800
                                    Jun 12, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 12, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Prabir,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52j9n) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Rahul Khinchi
                                      from Surat, Gujarat
                                      May 12, 2018
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411027

                                      Hi my name is rahul khinchi, i have made one imps transaction from icici to sbi for the amount of 17200, it failed twice but amount debited from my icici account. Later, i received one text from icici claiming that transaction timed out from beneficiary bank and it will reflect under the beneficiary bank, i tried to get in touch with both banks but it didn't help. They are just transferring queries to each other. I am not getting any solution.
                                      Imps ref no:[protected]
                                      Date: 10/05/2018
                                      Time: 15:30:08
                                      Jun 13, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 13, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Rahul Khinchi,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52mtq) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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