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ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 573

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H
Harry immi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about how in human icici bank customer support is

Address:560045
Website:Icici bank support as a whole

Hi everyone /or to whom so ever it may deliver i have a very small concern with icici bank my first credit card is from icici and i have normally been paying them 20 — 25k payment every month but since last couple of months i delayed in making payment by 2 days or so because i had to face a pot in my personal life like my dad was hospitalized for an accident at the same time i got married and i also fell sick so i could not pay on time...
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P
Pramila solanki
from Surat, Gujarat
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toll tax a/ c no. 20421924 wrongly debited to local vehicle

Address:Valsad, Gujarat

TO,
THE MANAGER ICIC FASTAG ACCOUNT NO. 20421924
respected sir,
I am Fastag customer I purchased my vehical from vapin kataria autombolies vapi and vehica l registration no chassis no MA3EZDE1S00402783 Kindly refund wronghly debited local vehical recredited to my a/c bagwada is toll plaza is local for me it is free for local vehical...
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H
Hemchand Jajoria
from Rajsamand, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge via india ideas, money deducted but not recharged

Address:Alwar, Rajasthan, 301001

Sir, this is to i form you that i tried to recharge jio sim for rs 349 via bhim upi (Indiaideas). Money is deducted from my account but no recharge has taken place yet. Either verify and complete the recharge process or return my money back. Screenshot of the transaction has been attached with this complaint.
Following are the details of the transaction
Transaction id[protected]
Date 21 april 2018
Time :- 17:57:38br...
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C
crestar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misappropriation of money

Address:Mumbai City, Maharashtra, 400020

1. We hold a current account (No. Xxxxxx) with icici, mumbai branch (Ifsc code icic0000004) in the name of xxxxx for several years now. We have no overdraft or credit facilities.
2. We received a standard auto-generated email on march 31, 2018, requesting submission of kyc documents as a matter of routine verification and we were also informed that we have time till april 30, 2018.
3. The “link” given to check on documents...
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V
vandana uniyal
from Delhi, Delhi
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jio recharge not tone

Sir i have done recharge on 21 april, 2018 on my jio no. Via upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici" but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir i request u to take [protected]@icici customer care strict action to refund my money back....
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B
Balram Khaitan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late payment charges and interest

Address:Mumbai City, Maharashtra, 402105

I have a credit card of icici bank. I am always paid all dues on timely basis. Billing due of my cards normally 4/5 of the month and i always payment around 6 of the month and bank never levy any penalty or interest. I was on travel till 7/3 and i clear my dues immediately after come back to city on 8/4. But i was shocked to check current month statement levy 750 penalty and interest of rs 2641. I call to customer care, they refused to waiver...
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J
Jangir Kumar Rajesh
from Payyannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi payment done to indiaideas@icici but jio not recharge

Address:335001

Dear Sir.

I have process for JIO recharge through paytm upi Rs 349. Payment successful sent to [protected]@icici on dated dated 21 Aprail. Details as under
My a/c no. XXXXXXXXXXXX7123 is debited for Rs.349.00 on 21-04-18 and credited to a/c no. XXXXXXXX4639 (UPI Ref no[protected]

Please refund my amount as per UPI reference soon.

Regards
Rajesh kumar jangir...
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S
surajpolchettiwar
from Satana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not success

21 april, 2018


I recharged my jio number today (21 april 2018) by upi in jio app through [protected]@icici. Amount of rupees 349 was deducted from my bank account, but the recharge has not been done yet neither the amount was refunded.

Kindly please return the amount as soon as possible.
Plese..
My jio no [protected]
Attached the sceenshot...
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I
Icha
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge amount deducted and received but indiaideas@icici but yet not refunded the amount back

Website:Indiaideas@icici

I have done my jio recharge through my jio app and used phone pe gateway for payment on 21st april 2018. As soon as i permit my account deducted with 349/- rs but not got recharge and when i contacted phone pe they said amount already received by you. As my plan is ending i recharge again. Please refund me my 349 rs.
My jio no. :-[protected]
Transaction i'd:-icif6e5515da2c44bf69af9ee99e94c66a9...
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A
Anita Chopra
from Dhariwal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nmmab charge without any intimation by bank

Address:Amritsar, Punjab, 143001

I have been charged 1180₹ + gst on maintaining the minimum balance. Neither the bank executive nor any customer support has called to acknowledge. I keep on maintaining ₹10k balance as said by the branch executive to avoid nmmab charges. But instead of maintaining balance they have charged in the name of nmmab. Please don't open the current account with icici. My account no. Is[protected]...
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M
manmohan001
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici imps - money not credited to beneficiary a/c

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:www.icicibank.com

Dear sir,
On saturday i transferred an amount of rs 34000 using imps from icici bank to bank of india. The transaction details are mmt/ref[protected]/[protected]. The amount has been debited from my icici bank account, but not credited into my boi bank a/c.
Then after some time i called to icici customer care they told me that transaction is in queue due to some technical issue so money will have credited to the beneficiary...
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B
Bhuvana Loly
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank debited so many rupees without my knowledge

Without my knowledge, they debited so 100s of rupees in the name of ecstrnchg.

Not even an sms/email was sent to notify me.

Everyday they surprise me with new debit, called customer service, based on the response i have received i have to lodge a complaint here, cause they informed me that they dont know when this debit will stop.

The debit was not just one time, they have debited 12 times....
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R
Ray Samrat
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici only vimal vaatsalya bonds - 2 nos sent for redemption

Address:Mumbai City, Maharashtra, 400703

Customer id: 0000001

Certificate no. 48175 & 48176 (Issue date[protected] and redemption date[protected] with face value per bond rs. 1000/-. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me on[protected].

Icici requested for below documents for redemption :
1) request letter duly signed by the holders with their signatures duly attested...
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J
Jitendra Duggal
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer of fund not successful

I tranferred an amount of rs. 90000 from icici bank to hdfc bank, both my account. The transaction details are mmt/ref[protected]/[protected]. The amount has been debited from my icici bank account, but not credited into my hdfc bank acct. My subsequent transfer from yes bank was successful, but this transfaction has not been credited into beneficiary account....
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A
anand@ace
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

minor spelling correction in surname for company current account operation

Address:New Delhi, Delhi, 110075

As director of a pvt ltd company i am facing
The issue of minor surname spelling correction of my name in my company's current account with icici bank, dwarka, new delhi branch, for adhaar verification of authorised signatory.
My surname spelling is "varma" which in previous pan issued was typed erroneously as "verma". I got it corrected recently & pan card with correct surname spelling has been issued by it deptt. We have...
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A
anupamhajra
from New Delhi, Delhi
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icici bank undue dp charges

I am facing problem of DP charges from ICICI Bank.

Suddenly ICICI Bank started charging this undue and un-agreed amount (called DP Charges), from Sep, Oct 2017, without any prior information.

At the time of opening the account, Icici bank never informed me any such charges. Now suddenly i found that they charged me some charges under the head of DPharges.

This is completely unethical, and a breach...
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S
Subhashis Khan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici limited icici only vimal vaatsalya bonds - 2 nos.

Address:North 24 Parganas, West Bengal, 700110

I have 2 certificate 35394 and 35393 with face value 1000. The bonds were issued under name of assam sales corporation - agent :reliance industries limited in 2009. Please let me know the procedure of redemption the bonds as they were matured on 01.01.2018. I went to icici ltd and they are not responding in correct way. I also want to know if i would be able to reedem the bonds as the bond holder name is different...
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V
VinitAmare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

void sale refund not received

Address:Mumbai City, Maharashtra

Hello,

On friday 13th april 2018 amount of 31500 rs was deducted from my account in a hotel as the waiter entered wrong amount.
But as soon as we realized the hotel owner gave us the void sale receipt and told that in maximum 48 hours the amt will be refunded to my account.

I have contacted customer care executive of icici bank on tuesday that is 17th april 2018 where they took my complaint and asked...
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C
Chakravarthi Jaga
from Chennai, Tamil Nadu
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irresponsible of customer care executive

Address:Mysore, Karnataka, 571301

Dear sir,
Regarding my credit card details purpose I was called to bangalore customer care[protected]Pone received person name mallikarjun ) but he was not given proper information and his behaviour also not satisfied with customer.like this service bank credit card I don't want so I am going to cancelled tommarow .

Thank you for...
irresponsible Icici credit card customer care service team...
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M
mafuz laskar
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smart star account opening

Address:Cachar, Assam, 788015

I am mafuz alom laskar of silchar, assam. I am a minor hence wanted to open a minor bank account i. E smart star account in icici.

I had gone to icici bank and enquired about the account. They promised to open the smart star account but later was dissapointed as they said they won't be able to open smart star and i will have to open a young star account for which i need my father's account in the same bank. I was really dissapointed...
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