ICICI Bank — unexplained charges

Address:B-707, V3S Indralok, Nyay Khand I, Indrapuram, Ghaziabad, Uttar Pradesh, 201014

I have been using icici credit card for last so many years and i had set auto debit from my icici bank account but last month they have added late payment charges without any prior notice and kept on adding the amount in form of late payment. I have tried to reach them multiple times but nobody entertaining me. I am ready to pay the amount which i used for shopping but will not pay for late payment charges as they have not informed me about it earlier. Please ask them to get the amount which i used for shopping. These guys have added 2k extra in form of late payment and other charges like gst etc.
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (713176) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Aug 19, 2019
Updated by guptamahesh86
I have already sent multiple emails to your concerned deptt. Please send me the amount of money which was spent using credit card. I will pay that and will not pay your undefined late payment fee. Also, please send a confirmation message to stop the credit card. I will pay once I get email from your side.
Complaint comments 

Comments

I have two refund reference number with me, none of the refunds are credited back to my account. I'm trying to reach out to an customer care executive using all your numbers provided but none helped me to connect with agent. Please help me out here
ICICI Bank Customer Care's response, Aug 19, 2019
Verified Support
Dear Noopur Dubey,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (713176_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sir i want to my credit card settlement noc for home loan
noc must be required for bank
so please i request u please provide my credit card settlement noc asap
rahul 1981's reply, Aug 14, 2019
noc required
ICICI Bank Customer Care's response, Aug 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (713176_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Putt wrong cvv by 3 times and my card online transaction is blocked please help me sir.how i am out of this problem i order my mom med and some other things. I cant add money in paytm wallet or cant send money online to any one.
ICICI Bank Customer Care's response, Aug 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (713176_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi,

A withdrawal of INR 1899 has happened from my account in the name of WPP-SR[protected]Renewal on 3rd August 2019. I have not subscribed to any new policy nor I approved the same . Kindly cancel this policy and refund my money.

Regards,
Sharmili Sankpal
ICICI Bank Customer Care's response, Aug 19, 2019
Verified Support
Dear Sharmili Sankpal,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (713176_02) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Without my authorisation 1400/- deducted as one assist plan tariff. Please deactivate and refund my amount. I don’t want one assist plan.
ICICI Bank Customer Care's response, Aug 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (713176_03) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Icici has not taken any action and continued levying charges day after day. These guys are kind of blackmailing me and just bothering me on daily basis. Nothing had happened for last so many months. I just used 2300 and they are asking for more than 5000. They are burglars and dacoiits in a different way. Instead o[censored]sing guns they use credit score. I think government should banned such banks and service providers.

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